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Private Family Oasis/Walk Beach/No 4x4/Convenient/Pool/AC In All Rooms/Concierge

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Outdoor pool
Interior
Property grounds
Exterior detail
Terrace/patio

Reviews

9.8 out of 10
Exceptional

Entire home

3 bedrooms2 bathroomsSleeps 81600 sq ft

Popular amenities

  • Kitchen
  • Washer
  • Dryer
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Uvita, Osa, Puntarenas
  • Place, Uvita Beach
    ‪19 min walk‬
  • Place, Playa Colonia
    ‪19 min walk‬
  • Place, Hacienda Baru
    ‪28 min drive‬

Room options

About the neighborhood

Bahía Ballena

This vacation home is a short stroll from Uvita Beach and Playa Colonia. The vacation home includes a private pool, a kitchen, and a patio.
View more Vacation Homes in Bahía BallenaOpens in a new window

What's nearby

  • Uvita Beach - 19 min walk - 1.0 mile
  • Playa Colonia - 19 min walk - 1.0 mile
  • Catarata uvita - 12 min drive - 3.1 miles
  • Marino Ballena National Park - 15 min drive - 3.1 miles
  • Hacienda Baru - 28 min drive - 14.1 miles

Restaurants

  • ‪La Choza de Alejo - ‬6 min drive
  • ‪Restaurante Marino Ballena - ‬4 min drive
  • ‪Restaurante Nativo - ‬5 min drive
  • ‪Fernando’s Restaurante - ‬12 min walk
  • ‪The Bakery - ‬5 min drive

About this property

Entire place

You'll have the entire home to yourself and will only share it with other guests in your party.

Private Family Oasis/Walk Beach/No 4x4/Convenient/Pool/AC In All Rooms/Concierge

Our closest home to the beach—perfectly positioned for families to enjoy sun-soaked days and ocean and rainforest adventures. Stroll through the gated tropical garden surrounding the house. Walk 10 minutes to Playa Ballena National Park and famous Whale's Tail beach! You'll love being in the heart of Uvita with dozens of excellent restaurants, tours, shops, grocery stores and banks. No 4x4 is required! Message me on how to have our concierge arrange all your tours, private chef and spa services!

Perfect for families and multiple couples, this home offers the perfect balance of togetherness and privacy:
Downstairs:
* King master bedroom and Queen bedroom, both with A/C and shared full bathroom between them
* Full bathroom off the hallway
Upstairs:
* Loft Bedroom open layout with two queen beds and A/C
* Outdoor shower: Ideal for post-beach refreshment
* Note: While there is no indoor living room, the spacious covered outdoor patio features a lounge area, 8-person dining table, and cushioned seating for relaxed, al fresco living.

Stroll through beautifully landscaped grounds filled with vibrant tropical flowers and mature trees, where hummingbirds flutter and coatis play—nature is all around you.

Enjoy endless adventure, ocean, rainforest and cultural experiences. Set along Costa Rica’s southern Pacific coast, this home is just minutes from Marina Ballena National Park, famous for the iconic Whale Tail formation and seasonal visits from magnificent humpback whales. Explore uncrowded beaches, scenic waterfalls, and vibrant reefs ideal for snorkeling and scuba diving. Adventure seekers will love surfing, kayaking, ziplining, and horseback riding, while cultural and nature lovers can enjoy cacao farm tours, indigenous village visits, or local cooking classes. Discover vibrant local cuisine at nearby restaurants, encounter extraordinary wildlife, and immerse yourself in the Pura Vida lifestyle. Our dedicated concierge is on hand to assist with booking bespoke tours and unforgettable experiences. There's truly something for everyone.

Start your day watching the sunrise, sipping on a cup of coffee watching the sights and sounds of Scarlet Macaws and White Faced Monkeys greet the dawn. After a day of exploring waterfalls, beaches, or cultural tours, return to float in the serene private pool. Casita Uvita is your personal front-row seat to the wonders of nature.

Fire up the BBQ and enjoy al fresco dining beneath the stars or indulge in a locally inspired gourmet dinner prepared by a private chef to celebrate your special occasion. The fully equipped kitchen boasts high-end appliances, premium cookware, and a spacious island with bar seating—ideal for casual meals, evening cocktails, and gathering with friends and family.

As evening falls, let the sounds of the rainforest and a sky full of stars lull you to sleep in pura vida peace in the comfort of your sanctuary - the perfect ending to each day in paradise.

We take care of you every step of the way—from the moment you inquire until after you depart. Our team provides a comprehensive guest guide, answers to frequently asked questions, and curated recommendations for the best tours, restaurants, beaches, and waterfalls. You'll also receive personal introductions to our concierge and trusted rental car partners, who offer our guests exclusive corporate discounts. We're here to ensure you have a fun, adventure filled, unforgettable vacation and create wonderful memories that last a lifetime. Book your best vacation ever with us today!
The vacation home is air-conditioned and features a kitchen, 2 bathrooms, and a patio, and there's space to spread out with 3 bedrooms. Guests can expect to find free WiFi. Other standard amenities include a private pool, a washing machine, and a fenced private yard.

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Canavida Villas & Resort
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  • Pool
  • Kitchen
  • Pet friendly
  • Parking included
9.8 out of 10, Exceptional, 98 reviews
$81 nightly
The price is $91
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Total with taxes and fees
Canavida Villas & Resort

Property amenities

Pool/Spa

  • Massage
  • Outdoor pool
  • Private pool

Internet

  • Available in the house: Free WiFi

Parking and transportation

  • Parking on site

Kitchen

  • Blender
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen island
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Stovetop

Dining

  • Chef service

Bedrooms

  • 3 bedrooms
  • Bedsheets provided

Bathroom

  • 2 bathrooms
  • Hair dryer
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Books

Outdoor areas

  • Barbecue grill
  • Fenced yard
  • Garden
  • Outdoor furniture
  • Patio

Laundry

  • Laundry facilities
  • Washing machine

Work spaces

  • Desk
  • Desk chair

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator (single-level property)
  • Wheelchair accessibility
  • Smoking not allowed

Services and conveniences

  • Concierge services
  • Phone
  • Safe

Location highlights

  • In a village
  • Near a health/beauty spa
  • Near a hospital
  • Near the sea

Things to do

  • Bicycles
  • Birdwatching nearby
  • Fishing nearby
  • Hiking/biking trails nearby
  • Horseback riding nearby
  • Kayaking nearby
  • Motor boating nearby
  • Mountain biking nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Surfing/bodyboarding nearby
  • Swimming nearby
  • Whale watching nearby
  • Wildlife walks nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Fire extinguisher
  • Deadbolt lock

General

  • Bicycles
  • Garden
  • Unit size: 1,600 square feet

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 10:00 AM

Special check-in instructions

You will receive an email from the host with check-in and check-out instructions
Information provided by the property may be translated using automated translation tools

Rules

Please leave the bedroom doors and windows closed when the air conditioning is on, and turn off the air condtioning when leaving the house. Thank you
Refrain from loud noise or music and drive slowly on the community road. A $50 daily fine will be assessed for refusing pool/landscaping services. 
Colored towels are for pool and beach use, white towels are for inside the house only. Be careful not to stain towels with makeup, suntan lotion/oil.

Pets

  • This property doesn't allow pets

Children and extra beds

Children allowed: ages 0-17

Events

No events allowed

Smoking

Smoking is not permitted

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Onsite parties or group events are strictly prohibited
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a first aid kit, and a deadbolt lock
This property is managed through our partner, Vrbo. You will receive an email from Vrbo with a link to a Vrbo account, where you can change or cancel your reservation
  • Check-in: 4:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 21
Property Registration Number 3-102-678653

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and a deadbolt lock.

Frequently asked questions

What can I see within easy reach of this vacation home?

This vacation home is located in Bahía Ballena, a short 13-minute walk from Uvita Beach and also 13 minutes on foot from Playa Colonia. You'll also find Marino Ballena National Park and Punta Uvita within a short drive.

Will I be able to park at Private Family Oasis/Walk Beach/No 4x4/Convenient/Pool/AC In All Rooms/Concierge?

No, there isn't parking available at the vacation home.

Is there a spa at this vacation home?

Spa services at the vacation home include massages.

Is this vacation home associated with a casino?

No, this vacation home is not connected to a casino.

Will I find an indoor pool at this vacation home?

No, this vacation home doesn't have an indoor pool; however, there is an outdoor pool.

Is Private Family Oasis/Walk Beach/No 4x4/Convenient/Pool/AC In All Rooms/Concierge a good place to stay for couples?

There are many amenities for couples at this vacation home, including a chef service and a private pool as well as an outdoor pool.

Are there hot tubs at Private Family Oasis/Walk Beach/No 4x4/Convenient/Pool/AC In All Rooms/Concierge?

No, there isn't a spa tub at this vacation home.

Does this vacation home offer breakfast?

No, this vacation home doesn't offer breakfast.

Will this vacation home allow pets to stay free of charge?

No, pets aren't allowed at this vacation home.

Are there connecting rooms at Private Family Oasis/Walk Beach/No 4x4/Convenient/Pool/AC In All Rooms/Concierge?

No, there aren't connecting guestrooms at this vacation home.

Can I book a room with a balcony at Private Family Oasis/Walk Beach/No 4x4/Convenient/Pool/AC In All Rooms/Concierge?

Yes, every house at Private Family Oasis/Walk Beach/No 4x4/Convenient/Pool/AC In All Rooms/Concierge comes with a patio.

Private Family Oasis/Walk Beach/No 4x4/Convenient/Pool/AC In All Rooms/Concierge Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 44 out of 53 reviews
Rating 8 - Good. 9 out of 53 reviews
Rating 6 - Okay. 0 out of 53 reviews
Rating 4 - Poor. 0 out of 53 reviews
Rating 2 - Terrible. 0 out of 53 reviews

10/10

Cleanliness

Reviews

Verified

10/10 Excellent

Caroline M.

Liked: Cleanliness, check-in, communication, location, listing accuracy
Christine and Tom were great hosts
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Kristin M.

Liked: Cleanliness, check-in, communication, location, listing accuracy
Extremely well with communication Internet is a little rough and the upstairs sleeping loft is very exposed and very hot with no Curtains so plan on waking up early up there other than that super cute house extremely well managed and taken care of very good people
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Lindsey W.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Amazing house!

We had a lovely time in Uvita, the house was just as described and the owners were excellent to deal with. Would stay there again in a heartbeat!
Stayed 5 nights in Apr 2025
Verified

10/10 Excellent

Judy B.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great for price

Nice house close to town. Well equipped, fun pool, excellent hosts.
Stayed 5 nights in Jan 2023
Verified

10/10 Excellent

Mandy L.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Another fantastic Costa Rica getaway

We had a great time in Uvita. The house was perfect for our extended family of 7 and the Jaguar team was always very responsive to our needs. Looking forward to returning next year.
Stayed 14 nights in Feb 2020
Verified

10/10 Excellent

Carolyn C.

Liked: Cleanliness, check-in, communication, listing accuracy

Casita Uvita

Beautiful accommodation within walking distance of the Whale’s Tail. Wonderful bird watching and animal spotting in the back yard. Thank you for the lovely visit!
Stayed 5 nights in Nov 2019
Verified

10/10 Excellent

Katherine T.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Paradise

Was a great place to stay in Uvita. Really close to the national park. Communication and check in was excellent and it was easy to set up activities through them. Fit all 7 of us comfortably and the grounds were so beautiful. It was fun to bird watch in the back patio area.
Stayed 3 nights in Feb 2024
Verified

10/10 Excellent

gaylene k.

Tom & Christine are exceptional hosts who responded immediately to all of our needs. Fabulous trip

There was tons to do in and near Uvita. Very friendly people in a gorgeous and safe locale. Jaguar Property Management is an extremely professional and dependable company whose owners, Tom and Christine, personally ensure your comfort. We enjoyed a month in paradise!
Stayed 28 nights in Nov 2018
Verified

10/10 Excellent

Envision F.

Liked: Cleanliness, check-in, communication, location, listing accuracy

****** Incredible Experience *****

Tom and Christine were amazing hosts with excellent communication. The location and beautiful home with all of the amenities allowed our group to have an incredible experience while visiting for Costa Rica for Envision Festival.
Stayed 8 nights in Feb 2023
Verified

8/10 Good

Jenifer M.

Liked: Cleanliness, check-in, communication, location, listing accuracy
This was a great location with eaay access to the beach with only a few minutes of walking. The host met us and showed us to the place and gave a nice walk through. They were easy to communicate with. The only bothersome part was when we asked for a later check out and they responded with "what time works for you" then proceeded to say we needed to stick with the original time since they had it rented again that night. If the management team knew that, why even ask about a time that worked for us. One suggestion would be larger beach towels. There were several kid sizes that where small for adults. Overall, we enjoyed the stay and would recommend this place to other families.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

jennifer k.

Wonderful Family Holiday

Thank you we had a wonderful time away. Costa Rica is filled with Adventure around every corner. Our stay was relaxing and we felt we had everything we needed at our finger tips. The garden and flowers which surround the home are incredible and very calming. The pool was always warm which meant the kids were in and out constantly. Thank you for a wonderful location to spend our time away.
Stayed 7 nights in Mar 2018
Verified

10/10 Excellent

Timothy W.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Excellent

Very wonderful home, good communication from owner. Had it Envision week - closely located. Only complaints was the air condition was a bit loud and one broke mid week and the pool could have been tended a bit more. Highly recommend
Stayed 8 nights in Mar 2024
Archival

8/10 Good

darrell D.

Beautiful property close to everything

Wonderful property with amazing views and within walking distance to beaches restaurants and driving distance to banks and grocery stores. We loved the outdoor shower and had lots of night time critters. There are birds and lizards and frogs that visit everyday and wonderful sights close by. We had a wonderful time and Tom and Christine are helpful and accommodating we will be back and will recommend this place to our friends and family!
Stayed 11 nights in Jan 2016
Archival

8/10 Good

Natalie O.

Private and tropical casita!

After a few days on the go, we were quite happy to arrive at Casita Uvita where we could relaxe, enjoy the beautiful tropical garden and spend hours listening to the birds singing. The kids loved the pool, which was more like a spa! With our 4x4, we could do daily excursions very close by and always be happy to come back to the comfort of the casita. Be advised that there is no indoor livingroom or indoor table to eat at...it's a real outdoor paradise to enjoy!
Verified

10/10 Excellent

Sudhir S.

A quiet, spectacular haven to come home to after a day of excellent loving.

Tom and Ann Marie were very good with communications. And helping with a minor glitch with keys locked in the house. Thanks for bringing over the iron Tom. It was a great stay and we would not hesitate to stay here on our next visit!! Many thanks.
Stayed 8 nights in Dec 2017
Verified

10/10 Excellent

Fabiola and Ronald C.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Wonderful

our experience at casa uvita was wonderful, tom and christine very kind and always attentive to what we need thank you very much we enjoyed it very much we hope to return soon Casa uvita simplemente hermosa un paraíso Disfrutamos mucho con nuestra familia en un ambiente bello limpio y todo tranquilo esperamos regresar pronto de New Jersey a Sarchi y a casa uvita Mil gracias Tom and Chris God blessed you
Stayed 3 nights in Dec 2020
Verified

10/10 Excellent

Tracey T.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Beautiful Property

Our family enjoyed our stay here. We love this house. The property was beautifully landscaped, outdoor shower and the pool were an added bonus. We were able to see many different birds, lizards and butterflies that visited us each day. The property is secure and the neighborhood felt safe. We visited the Whale's Tale, went snorkeling (which was fantastic) and kayaked the mangroves. We could walk to plenty of restaurants and some shopping. The town of Uvita has a laid back atmosphere, not overcrowded and the beach has some of the best sunsets. We would highly recommend this rental.
Stayed 4 nights in Mar 2023
Verified

10/10 Excellent

susan h.

Amazing place, great people, wonderful time

We just got back from a fabulous vacation at Casita Uvita. It's everything as described and more! For us the pool was definitely the highlight though the short trip to the beach was a close second. My son was really keen to try surfing and we found a place just down the road. Shout out to Uvita 360 - they were awesome! I tend to ask a LOT of questions and I always received a quick and helpful response! Thanks Tom and Ann Marie for your amazing help - couldn't have done it without you! I highly recommend this lovely villa - you won't be disappointed!!
Stayed 5 nights in Jan 2019
Verified

8/10 Good

Nancy S.

Liked: Cleanliness, check-in, communication, listing accuracy

Great Management; Lovely House

The house is lovely and clean; pool and gardens delightful; management company great; location very convenient to Whale's Tale Beach, restaurants, and town. Just two downsides: 1) no place to sit inside - three bedrooms and kitchen only 2) neighborhood is extremely noisy with two homes under construction during the day and very noisy neighbors at night. Dogs barking incessantly at all hours. Unfortunate because the back patio is a great place to spend the evening.
Stayed 7 nights in Jan 2022
Verified

10/10 Excellent

Angie T.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Wonderful home!

My family and I spent a week here over spring break, and it was wonderful! Tom and Christine were so great to work with and so friendly. They had multiple guests checking in for multiple properties at the same time and Tom's car broke down, yet they expertly managed to get everyone to their respective homes for the week and maintained a very "Pura Vida" attitude amongst the chaos! They were wonderful! The house itself was spotless and had all the amenities you could need. Pool was lovely. A/C worked great. It's close to the main part of town and does not have an ocean view, but the tropical backyard and the birds bathing in the pool made up for the lack of view. :) We highly recommend and would stay here again!
Stayed 6 nights in Mar 2021
Verified

10/10 Excellent

William R.

Liked: Cleanliness, check-in, communication, location, listing accuracy

As Advertised: excellent!

Travel in August at Uvita was wonderful. Sunny most of the day, then rain in the evening. Tom was prompt at check-in and check-out and pleasant. We used their services and trusted in them completely as the reviews were excellent. Catered dinner on the covered porch one night after a sunny day at the beach and it thunderstormed which gave an amazing ambiance. Kids went whale watching, took surfing lessons, jet skiing and waterfall exploring (and diving). The house was very clean and the AC was perfect. And lastly, their exit instructions were the best: basically don't do anything. No need to strip beds or throw out excess food. We had a spectacular time and recommend this home and Uvita.
Stayed 7 nights in Aug 2021
Verified

10/10 Excellent

Emilia L.

Our little piece of heaven in Uvita - So close to Whale's Tail

Six of us stayed in this home for 5 days, it's so convenient to everything you'd want to do: the beach, the national park, nice restaurants, horse back riding, snorkeling....we did everything and still have a lot of time enjoying the pool, the kids were crazy about the nature and all the birds they saw. I thought one bathroom would be a little inconvenient, but the outdoor shower and washroom made it super easy, the kids would fight who got to shower outdoors. Driving: You do need a 4-wheel drive car if you'd like to explore, we went to a few very nice restaurants and they were all high up on the top of the mountains, the drive was not easy but the view was more than worth it. Bugs: we had no issue with them, I was prepared with all the sprays, but at this season mosquitos were moderate to none, at least they didn't bother us. Love our experience here and a few friends already asked me about this home:))
Stayed 5 nights in Dec 2018
Verified

10/10 Excellent

Maureen M.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great Family Holiday Spot

We had a wonderful week at Casita Uvita! The host, Tom, was very helpful in getting us settled. The best part was when we saw some monkeys one day in the trees by the pool! The back yard was a real oasis with some interesting birds and the amazing pool. We enjoyed the beautiful beach at Marino Ballena National Park in Uvita (we spotted a sloth in a tree near the entrance), the Uvita Waterfalls and butterfly garden, and it was a good area jump off to other destinations: Osa/Sierpe (ziplining and mangrove boat tour), Alturas Wildlife Rescue Centre, and Manuel Antonio National Park. The patio by the pool did get a little buggy in the evening. The kids loved seeing 3 big toads and the little gecko lizards that come out at night. We enjoyed using the new barbecue to make some dinners. The house was very clean and well equipped. We really appreciated the air conditioning and fans. We were 4 adults and 4 kids aged 7-12 (2 families from Canada) sharing the space. Thank you for a wonderful holiday that we will always remember!
Stayed 5 nights in Mar 2025
Verified

10/10 Excellent

Shalana D.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Casita Uvita Vacation

We recently returned from our Costa Rica vacation where we spent 4 days at Casita Uvita. This was a perfect piece of paradise to spend a few days at the end of our road trip. We’re a family of four with two young kids (2 and 5) and this property was wonderful for us. Very private on a quiet street about a 10 min walk to the national park entrance (maybe longer if you’re walking with two kids - but doable!). The gardens and greenery around the property make it feel like you’re right in the rainforest - we seen so many beautiful birds while sitting at the pool area. Everything you need is available at the casita, the kitchen was well equipped and everything was clean and comfortable. As some people mentioned in previous reviews, there is no indoor seating area or tv but we never once missed it as the outdoor space is so beautiful at all times of day - rain or shine. Communication prior to and while there was super easy with Tom and Christine and they were both kind and helpful with any questions we had about the casita or the surrounding area. Check in and check out couldn’t have been more smooth. If you’re looking for a little piece of paradise in the Uvita area, this is it.
Stayed 4 nights in Feb 2022
Archival

10/10 Excellent

Elizabeth C.

Amazing house and location

We had a fantastic stay at Casita Uvita. The house was the perfect size for my family of 4 and in-laws. It is a beautiful home - spacious and clean. I felt the pictures didn't do the house justice! We LOVED the location of the pool and we spent a good chunk of the day swimming. The house even had a couple pool toys, which was bonus for our kids! It is in a very secluded location, so we had a lot of privacy. We loved the fact that we could walk to Marina Ballena National Park, and my son and I even found scarlet macaws there a couple days. We even got to watch a group of about 15 of them eating almonds! We also loved Playa Hermosa and Playa Ventanas. I highly recommend visiting the Saturday market. There is an friendly ex-pat who sells doughnuts that are amazing! We even drove back the next week from Quepos to get them again! We found the house had everything we needed. We loved the pantry to store all of our food! The airconditioning in the house was welcome after almost 3 weeks in Costa Rica with none:-) Tom and Christine are fabulous to deal with. They were extremely prompt in responding to a couple issues we had in the house and very friendly. We hope to rent with them in the future! All in all, we HIGHLY recommend this house - it's fantastic in every way!