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Sheraton Bali Kuta Resort

5.0 out of 5.0

Recent guest reviews

I was with 2 friends in Sheraton Bali Kuta Resort from 01.05.2017 to 10.05.2017 and it was just amazing. Everything was perfect. Very friendly staff and very nice welcome girls. Perfect room service with the best standard you can get! Specialy Bene Italian Restaurant was fabulous. The friday seafood buffet with all you can eat and drink and also another day we took pasta was very good. And because of the very friendly and nice waitress Susan made it unforgetable. So, 100% recommendation for Bene restaurant and Sheraton Bali Kuta Resort!!!! Although the distance to Bali is very long we will come back to Sheraton for sure, hopefully next year. Have a good time and see you soon!!! With nice regards, Mario, Robert and Andreas from AUSTRIA

Excellent meal with unlimited choices and unlimited food.Price was realistic and good value for money. the staff were attentive and constantly asking if they could do more for you. If you sign up for the membership you also get additional discounts. On leaving you are presented with a market bag of fruit, vegs and bread that you can use yourself or give away to locals. Overall a first class meal and day out

In special requests we asked for "highest floor with best view possible" and Room 4027 (Delux Ocean View) certainly fulfilled that requirement, the room lay out was possibly the smartest we have stayed in, the bed was very comfortable and the balcony offered a great view of the garden and ocean. The staff were all very friendly and helped us without exception, Ayu on reception was a delight to welcome us and did everything to make sure we were happy with our room and all the amenities the Hotel had to offer. Widi, Buda and Dhika at the breakfast greeted us every morning and remember our favourite meals and the way we liked our eggs, tea, coffee etc. Sheraton are fortunate to have such a “great team of people” on their staff, we don’t remember another Hotel in our many years of travel that impressed us as much as the people they have there at the Sheraton in Kuta Bali. You can be sure we will return to Bali again and Sheraton Kuta will be our first choice of Hotel.

Meeting in representative area and at the same time staying at the same hotel is convenient for every business person. You can sit and have a meeting as many hours as you need without worrying being annoyed by other visitors. The Lobby lounge is huge and my meeting ran very well. The room is unbelievable, very very comfortable. The wife is easy, open your laptop or any gadget and you catch the wireless.

We went for Mother's Day to the Sheraton Kuta and had a fabulous time! A sympathetic lady DJ took brilliantly care of the rhythmic ambiance, the buffet was impressive in choice, delightfully dressed and offered delicious food. The service was attentive and caring, and the fb team created a fun and attractive entertainment program with special features for mothers and ladies. Nice gesture at the market place - every guest can take home 1 kg of fresh vegetables or fruits. We will be back!

Stayed here for our final night in Bali, after coming from Seminyak we weren't as thrilled with Kuta. On arrival, usual security procedure and check in was efficient. We weren't shown to our room which seems to be the norm in Bali. We got a bit lost locating our room but found it. The hotel we found a bit confusing to navigate due to its layout. We had a suite which had ocean views and it was large, clean and comfortable. All the usual amenities provided including enough teabags for two people. Noise was a slight problem especially in the morning when they appeared to be vacuuming right outside our room a little earlier than us waking up. Pool area was one of the best yet, get down at sunset for amazing views and the two women doing their dance to local music. We didn't bother with breakfast as we had early flights. The gym area was on the small size for a hotel this size but as it was low season wasn't an issue. Location is right next to the shopping centre and plenty of places to eat close by. When coming back in at about 10.30pm I felt like I was being questioned by security which was a bit unwelcoming. The only real letdown in an otherwise very nice overnight stay.

As you may know, Indonesians are one of the most friendly hosts in the world. This friendliness is very visible in in the S. Kuta resort. I will always happily come back here. We have stayed here three times and each time they have given us a room with a nice view. Of course this hotel is not competing with the hideaway resorts in Ubud or cliff and rock resorts down south. But as a Balinese "town-resort" it is one of the best. I like that it is not new. The rooms are larger and the suites are huge. But not as big as the suites in Nusa Dua. Most importantly you feel at home here and welcome. The nearby shopping mall has some good outlets and my picky wife always finds something there. Last time there were some problems with the sewer and the restaurant "scents" were not too pleasant when we had dinner after arrival. The hotel cannot always be responsible for such problems in an area where regulations are not always strictly controlled. This is one of my handful few favorite hotels I like to come back to.

We stayed for 3 nights in April 2017. Having read reviews of the hotels in Kuta, we decided to stay at the Sheraton as it seemed to be more reliable than most of the others. It is really what you would expect from a main stream hotel. The rooms are a good size, nice bathrooms and the communal areas well kept. Staff were pretty friendly and accommodating. Initially we thought that the food and drink prices were a bit steep but it seems that everywhere in Kuta is incredibly expensive for food and alcohol. The hotel is situated on a main road (as are most of the main hotels) but most of the rooms are far enough away that you don't get disturbed by the traffic. Our room had sea views in the distance and overlooked a garden area which was very nice. I can't really think of much criticism as the hotel was clean and reliable and did what we needed while we there. a couple of nights we asked for some ice to be sent to our room and it arrived within 5 minutes both times. We didn't have breakfast at the hotel, we walked along the beach and went to a place called the Boardwalk, where the food was pretty good and not too expensive Be aware that Kuta is exceptionally busy, there's loads of traffic day and night and its very expensive to eat in any of the main places. The beach has incredible waves and is pretty good for surfing, but there are a lot of people trying to sell you stuff every few yards, as there is everywhere.There's also a lot of rubbish and broken bottles. Kuta was not for me but i am glad that I stayed at the Sheraton.

We stayed in Sheraton for 8 days in May 2017. The hotel is nice in interior, well located near the beach, shops, entertainment. The staff is helpful and very friendly, rooms quite spacious and ours (Seaview room) had a very inspiring view from the window. The only disappointment is breakfast. Not at Sheraton level at all... overall we were happy with our stay. If they correct breakfast it would be a sure first choice hotel for recommendation to friends.

We really felt like we were on holiday by staying in this hotel. ROOMS We stayed in the deluxe room which felt like a luxury suite. Everything felt immaculate. The bathroom was grand and the pillows/sheets were the best quality it felt like you were sleeping on a cloud. The room was extremely spacious with a nice seating area from the bedroom to enjoy the garden view. HOTEL The hotel offers so many amenities including gym, spa, swimming pool, bar, etc. Our flight home was late at night and they offer guests to use their spas to shower even after you've checked out. You will also have the best view of the sunset! The hotel offers the BEST buffets (Breaktfast buffet, Seafood Friday Martini and Sunday Feast Brunch). STAFF Every single staff in this hotel is amazing. When we checked-in and settled in our room, we had a staff ring our doorbell to deliver us flowers. Every one of them were always so quick to help without hesitation. The service is flawless! LOCATION The hotel is located right next to Beachwalk Mall (it is even connected to Zara) where you will find a great selection of restaurants, cafes, bars, cinema, retail stores including convenient stores. The beach is across the road from a busy road (you will not see the beach from the entrance of the hotel as there is a wall blocking it). There are endless taxis but make sure to only use the trusted blue bird taxi and ensure its metred as ones offer without metre but charge more.

Jalan Pantai Kuta Kuta Bali

Kuta Beach is a short stroll from Sheraton Bali Kuta Resort, and other popular attractions like Legian Beach are within a mile (2 km). This 5-star hotel has 203 rooms and welcomes guests with 2 restaurants, a full-service spa, and a private beach. Near the airport, it's also near Carrefour Plaza Kuta and Tuban Beach.


Enjoy dining at the hotel's 2 onsite restaurants: Feast specializes in international cuisine; Bene offers relaxing ocean views. Order from 24-hour room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge. Start your day off with buffet breakfast, available for a fee.

Sheraton Bali Kuta Resort's 203 rooms are air-conditioned and provide balconies or patios, minibars, and coffee makers. LCD TVs come with cable channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, rainfall showers, free toiletries, and bathrobes. Other amenities include free bottled water, safes, and ironing boards.


Sheraton Bali Kuta Resort features a full-service spa, an outdoor pool, and a children's pool. Free valet and self parking are available—or if you're not driving, take the airport shuttle (available 24 hours) for IDR 215000 per vehicle one way. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a 24-hour fitness center, a sauna, and free WiFi in public areas.

Property features

Room options

Deluxe Room, Oceanfront

King 1 | Full 2 | Sleeps 3

Deluxe Room, Ocean View

King 1 | Full 2 | Sleeps 3

Suite, Oceanfront

King 1 | Sleeps 3

Suite, Ocean View

King 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

81% of guests recommend this hotel

Total of 1280 reviews