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Sheraton Bali Kuta Resort

5.0 out of 5.0

Recent guest reviews

Stayed here only 1 night. Modern & stylish Sheraton. The room was fresh, I love the way it was and the little balcony over the water too. Nice design ! The buffet restaurant was ok. To access the beach, you have to cross the busy road in front. As well, this hotel is right in downtown Kuta, you have a big shopping mall, basically, attached to it. It does the job! 5/5 visited in January 2018

Visited Sheraton Kuta last week with my wife and twin boys for her Birthday. Had no high expectation but I was truly amazed by the service that every staff gives for the guests (especially us). They were really well trained to remember names. Almost everyone I met in Lobby, Restaurant and even housekeeping remember our names. They even arranged a little surprise decoration inside the room and gave us delicious birthday cake. It does not stop there, every waiter on the restaurant sang my wife a birthday song and brought another birthday cake! Wow! The hotel was also well maintained and located on a very great spot. It is directly connected to the Beachwalk Mall. Overall it was such a great experience for us.

Hotel is centrally located along the beachfront in the heart of Kuta. My stay there was a wonderful experience. Service was great and staff were very pleasant. The poolside boasts amazing sunset views, beautiful! I had a good, comfortable and spacious room at ground level. A small downside was that it was noisy at night coz of the bustling activities going on in the nearby areas. The hotel is connected to the Beachwalk shopping center next door which has a wide range of restaurants, shops and F&B outlets. Overall it's a great hotel!

A great Place This was our first time in a 5 star hotel in Kuta and we thoroughly enjoyed the experience. All the staff we met from the time we arrived to the time we left could not do enough to make our stay a memorable experience. We had an ocean view room 3056 which did have a great view of the ocean and almost one of the sunset if you stood at the edge of the balcony but we found it better going up the rooftop garden and relaxing in the chairs up there. The only problem with the room as how far we had to walk to the pool. Our room was near the front (the oceanside) of the hotel but because of the 'U' shaped way the hotel is built we had to walk to the back of the hotel then back to the front to get to the pool about 200m all up. But it was a good pool and there was never any problem getting a chair/lounge by the pool as the staff at the pool were very good at keeping them in order and available for everyone. Getting a lounge with shade in the afternoon could be more of a problem however. Breakfast at this hotel was one of the best I have seen. Every taste is catered for from traditional Indonesian and Asian foods to the western variety and the staff in the dining room were fantastic in making you feel welcome and making sure you had everything you wanted. The only small criticism we had was the that the housekeeping seemed to be a little late getting to the rooms. On a couple of day we got back around 3:00pm and the room had still not been made up. At first we thought they had forgotten but they arrived just as we were heading out again. They did do a very good job though. It was a great way to finish of our stay in Bali and would definitely love to come back again.

This particular stay’s had me feel obliged to leave a review for other potential guests. The level of services was nearly impeccable, and the facility, conveniently nestled in the heart of Kuta, including the room and the restaurants are outstanding to say the least. I was greeted by at least three staff by name, which means the staff took time to familiarize with SPG Elite members. Every staff I encountered was endearing and willing to assist at anytime. As much as I had a hard time bearing the extreme humidity, my stay was the most enjoyable, and I would like to personally thank the management at Sheraton Bali Kuta for maintaining the highest quality of service.

Although it was a short stay, it was very relaxing. Check-in was a bit long, but ok. Welcome drinks and cookies were nice. Gorgeous view looking out to the ocean. Great location - near lots of foods & shops. Clean, modern and nice smelling room.

the rooms are big.. breakfast is great.. location is great.. just go down and there is the best mall in kuta. the view by the pool is nice when booking the room, try the ocean view. we will be back when we return in kuta

I visited Bali for Valentines. I stayed in ubud for a few days before going to Kuta. Sheraton was so welcoming I felt like royalty.i got free upgrade due to my SPG membership status.The breakfast buffet is AMAZING. This is the largest buffet I’ve have ever seen on all my years of traveling. They had a pink rose in my room for valentines...i felt so special. The staffs were very nice and hospitable. I do wish the infinity pool was larger. I will definitely return again if we go to Kuta Bali.

An excellent hotel by the beach with great facilities. Delicious international buffet proudly presented by a friendly head chef. Restaurant faces the famous Kuta Street and beach Most comfortable room with a view to the garden … Friendly smiling staff always willing to help. Gym facilities and decent swimming pool for relaxation … The Sheraton is connected to the Beachwalk Mall that makes shopping easy … Overall great experience at the Sheraton.

We stayed in Sheraton Kuta Bali for 7 nights. Wow! As soon as we stepped in the hotel, we were welcomed enthusiastically and felt like we were important people! At the first night, due to the time difference, we slept earlier. We were interrupted by music noise, came from the restaurant, located below our room. When we mentioned this to the duty manager, Simon, in the next morning, without hesitation he made the decision on the spot; He upgraded our room to the next level - Ocean Front Suite for free. We were pleased with the service. Every time we met the hotel staff, they greeted us politely. We would not hesitate to give this hotel 5 stars.

Jalan Pantai Kuta Kuta Bali

Hotel highlights

  • Steps from Kuta Beach
  • Free WiFi in rooms and public areas
  • Free valet and self parking
  • Onsite dining

Located in Downtown Kuta, Sheraton Bali Kuta Resort is next to popular attractions like Beachwalk and Kuta Beach. This 5-star hotel has 203 rooms and welcomes guests with 2 restaurants, a full-service spa, and an outdoor pool. Kendra Gallery and Kuta Square are a short walk from the hotel, which is near the airport.


Enjoy dining at the hotel's 2 onsite restaurants: Feast Restaurant specializes in international cuisine; Bene offers relaxing ocean views. Order from 24-hour room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge. Buffet breakfast is offered for a fee each morning from 6:30 AM to 10:30 AM.


Sheraton Bali Kuta Resort's 203 rooms are air-conditioned and provide balconies or patios, minibars, and coffee makers. 42-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and free toiletries. Other amenities include free bottled water, safes, and ironing boards.

Property features

Sheraton Bali Kuta Resort features a full-service spa, an outdoor pool, and a children's pool. Free valet and self parking are available—or if you're not driving, take the airport shuttle (available 24 hours) for IDR 215000 per vehicle one way. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a 24-hour fitness center, a sauna, and free WiFi in public areas.

Room options

Deluxe Room, Oceanfront

Full 2 | King 1 | Sleeps 3

Deluxe Room, Ocean View

Full 2 | King 1 | Sleeps 3

Suite, Oceanfront

King 1 | Sleeps 4

Suite, Ocean View

King 1 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

81% of guests recommend this hotel

Total of 1481 reviews