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Banyan Tree Ungasan

5.0 out of 5.0

Recent guest reviews

The kindness of the staff is outstanding The sea view villa with the infinity pool is spacious and clean The hotel is very clean The location of the hotel is very calm, we could not ask for a better place to spend a nice relaxing vacation and having a very good massage

Spacious, beautiful, and quiet villas. Each villa is very private and has its own pool. We had some issues with air conditioning and a room that was letting in the rain, but the staff at the resort was excellent and very helpful. The nearby beach is also a great place to relax and explore. A great place to spend time with a group, definitely worth spending a few nights here if you get the chance.

Samuel and his team at Banyan Tree made us feel welcome and right at home despite the chaos of travel regarding Mount Agung (which is now been stable for almost a month). With the decreased amount of tourists in Bali, Banyan Tree felt even more exclusive and a paradise nestled in the southern tip of the island. We were happy to stay in our villa and enjoy our facilities, but if you want to venture out, the breakfast at Bambu and drinks/ dinner at Jumana are worthwhile. We spent a full day on the beach exploring too. Recommended for those who want to unwind, relax and take in nature away from the hustle and bustle of touristy areas!

What a wonderful X’mas trip with my family going to Banyan Tree Ungasan! It’s my son’s first trip to Bali, Indonesia. All the staff here are extremely friendly and helpful. My son appreciated the birthday cake given by the General Manager and attentive buggy service. I would also like to thank the hospitality service provided by F & B staff, especially Eva @ Bambu Restaurant. Every morning, she greeted us warmly and offered us some new Bali foods to eat every morning!! She is very friendly! We stayed in a fabulous nice ocean view Villa facing the Indian Ocean. We got the unique travel unforgettable experience.

已經第三次入住這間酒店了, 如果避靜是來峇里的一個原因, 那麼banyan tree 絕對是不二之選! 環境清幽, 而且餐廳價格不會令人卻步(我曾經住過民丹島的banyan tree, 索價近40美元一碟牛肉飯真的有點過份), 所以可以安心的在這兒躲幾天。當然, 環境和舒適度也是令人一而再訪的原因! 最值後一讚的是服務人員高效, 即使在聖誕人滿的高峰期, 也很快回應到客人的要求. 期待下一次再訪!

We originally booked a Garden View Villa, and it's so appreciated that they upgraded the room as the Ocean View villa with two bedrooms. But when we get there, it is such a disaster. First of all, the air conditioning are not working at all in the side bedroom. Besides, the lighting for the pool and garden are also broken. Other than that, the heat pump for Jacuzzi is also not functioning. Therefore we can't use the Jacuzzi either. On the other hand, the room inside is not in good condition. For example, you would find many insects on your bed. The water tap is broken and water keep droppings. The doors of the wardrobe are broken and unable to close. The scale is out of function too. Apart from these, we had already submit the online selection to personalize the room, such as choosing satin for linens, but we found nothing for our request. Also, the hotel representative is already confirmed to provide simply decoration for our anniversary, but at last nothing is found upon arrival. On the whole, we are so regret for us to spend our holiday / celebration here. It is totally not worth to come here. No matter how much money you spend here, they even cannot provide the most basic service to the customer. Don't visit here or you will be so regret!!

My partner and I spent amazing two nights at The Banyan Tree Ungasan Bali in December 2017. We always love staying at Banyan Tree Resorts because of their spacious villas, private beach and wonderful experience, in particular this trip. Prior to staying at Banyan Tree, we had horrible and unbelievable experience at another resort during the same holiday, and decided to move out and stayed at the Banyan Tree for the rest of our trip! As soon as we arrived in Banyan Tree and explained what had happened to us previously, Banyan Tree had been so kind to have our villa upgraded to a huge villa. From my understanding, that villa is the same villa that Banyan Tree posted on social media. We are thankful for their kindness. Our villa consists of a spacious dining area, with a pantry, a sitting room, a spacious bedroom, closet, two toilets, a bathroom. Inside our villa, there is outside area with an infinity pool overlooking the Indian Ocean, a heated jacuzzi and spacious sitting area too. This is a little piece of paradise. We can’t ask for more! While many holidaymakers are paranoid about the news around the active volcano in Bali, to us, it was safe flying from Hong Kong to Bali International Airport. In fact, the volcano is on the north-east of Bali while the airport and Banyan Tree are located on the southern part of Bali; extremely far away from the volcano! It’s worth every dollar we spent!

I visited Banyan Tree Ungasan for third times, but now I brought my parents to get in. As usual all the staff were friendly and give us very warm welcome, they greet and smile all the times to every customer. The facilities, view, location, service was really on the top notch. My parents was impressed on that. We almost spent our times in the villa whole day long, we loved the pool and jacuzzi very much. Banyan Tree Ungasan made us felt comfortable and relax even we are far away from home. What a wonderful stay ever!! One more, don’t think too much of Mount Agung issues because you will be safe here. Come to Bali!!

My family and i had stayed at the pool villa for 3 days 2 nights. Located far away from the town but seemingly close to a few small shops and malls in nusa dua, the luxurious resort is an outstanding place to spend the holidays. The kind and jolly staff who were always there to cater to our needs welcomed us in their traditional manner and warmly greeted us with beverages and wet towels. Although secluded from the town area. Banyan tree is an area of its own surrounded by natural beauty. Once we entered the villa, we had decided to relax by the private pool and jacuzzi that was very accesible and just outside the bedroom. The interiors are very good and all the bath amenities and other accessories were well provided. The breakfast was really scrumptious and the staff were very amicable. Although, a few things were a bit pricey but rather in a perfect range for a 5 star resort! enjoyed my stay here to the fullest and recommend this resort! Overall Ratings: 4.95/5

Amazingly memorable to be precise. Believe me, once you got to the villa, all you wanna do is to chill all day. I love their private pool, it is spacious, and of course the Jacuzzi. Their staffs were very helpful and friendly. Who will refuse a great hospitality? Don’t forget to try Jumana restaurant, they serve a scrumptious meal with an elegant atmosphere. Try to come early, so you can enjoy the sunset before the dinner serve. or you can just take a sip in the main pool which consider as a most beautiful infinity pool I've ever seen. Overall, one of the best resorts I’ve ever visit, definitely will come back again, Thankyou Banyan Tree Ungasan :)

Jl. Melasti, Banjar Kelod Ungasan Bali

Hotel highlights

  • Free buffet breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free valet and self parking
  • Onsite dining

Located 2.1 mi (3.4 km) from Pura Masaka Temple, Banyan Tree Ungasan is within a 15-minute drive of Puja Mandala. This 73-room, 5-star resort has 2 outdoor pools along with private in-room pools and a full-service spa. It's on the beach and also close to Garuda Wisnu Kencana Cultural Park.


Dining

Free buffet breakfast is included with your stay. There are ample dining options with 3 onsite restaurants, including Bambu Restaurant, which specializes in international cuisine and serves breakfast, lunch, and dinner, and Tamarind Restaurant with its pool views. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café.


Rooms

The 73 air-conditioned accommodations afford space to spread out with living rooms and dining areas. 42-inch LCD TVs come with cable channels and DVD players, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in pillow menus and down comforters, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Private pools, minibars, and coffee makers are also standard.


Property features

Guests of Banyan Tree Ungasan have access to a full-service spa, 2 outdoor pools, and a fitness center. Free valet and self parking are available—or if you're not driving, take the airport shuttle (available on request) for IDR 370000 per vehicle one way. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this beach resort include free WiFi in public areas, 4 meeting rooms, and a conference center.

Room options

Presidential Villa

Full 2 | Sleeps 7

Villa, Pool Access, Ocean View

King 1 | Sleeps 4

Villa, Pool Access, Partial Sea View

King 1 | Sleeps 4

Sanctuary Villa, Garden View

King 1 | Sleeps 5

Reviews from Trip Advisor

Trip Advisor aggregated rating

90% of guests recommend this hotel

Total of 1072 reviews