Hotel and SPA Crystal

5.0 star property

Choose dates to view prices

Photo gallery for Hotel and SPA Crystal

A hotel with a modern design, featuring a prominent sign that reads "Crystal Hotel & Spa."
A modern hotel lobby with a glass revolving door, large windows, and a seating area with sofas and a coffee table.
A modern interior with a beige sofa, a wooden table, and potted plants.
2 indoor pools, open 8:00 AM to 11:00 PM, sun loungers
A multi-story hotel with balconies, a restaurant, and a stone facade.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Spa
  • Pet friendly
  • Parking included

Explore the area

View in a map
Didveli Funicular Railway, Borjomi, 1204
  • Place, Didveli Ski Area
    ‪14 min walk‬
  • Place, Amirani's Park
    ‪3 min drive‬
  • Place, Bakuriani Ski Area
    ‪8 min drive‬

Room options

Deluxe Double Room

  • 441 sq ft
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

Standard Double or Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

About the neighborhood

Borjomi

Hotel and SPA Crystal places you within a short walk of Didveli Ski Area and within a mile (2 km) of Amirani's Park. This 33-room, 5-star hotel has 2 indoor pools along with ski-in/ski-out access and a full-service spa.

What's nearby

  • Didveli Ski Area - 14 min walk - 0.8 miles
  • Amirani's Park - 3 min drive - 1.1 miles
  • Bakuriani Ski Area - 8 min drive - 3.5 miles
  • Borjomi Central Park - 32 min drive - 17.4 miles
  • Borjomi-Kharagauli National Park - 45 min drive - 20.8 miles

Getting around

  • Bakuriani Train Station - 13 min drive

Restaurants

  • ‪cafe aspen - ‬6 min walk
  • Skyline Cafe
  • ‪Georgian Flavour - ‬4 min walk
  • ‪De Novo - ‬3 min drive
  • ‪ANGA - ‬3 min drive

About this property

Hotel and SPA Crystal

Hotel and SPA Crystal features ski-in/ski-out access, a full-service spa, and 2 indoor pools. There's free parking and a free ski shuttle. The front desk is staffed 24/7 to help with luggage storage, tours or tickets, and dry cleaning/laundry. Other amenities at this ski hotel include a children's pool, a gym, and a sauna.
Guests can expect free WiFi and TVs with cable channels and DVD players. Bathrooms offer hair dryers, free toiletries, slippers, and bathrobes. Balconies, minibars, and electric kettles are other standard amenities.
2 indoor swimming pools are on site along with a children's pool. Other recreational amenities include ski-in/ski-out access, a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free ski shuttle
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 9:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 indoor pools
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Horseback riding/rentals
  • Hot tub
  • Playground
  • Sauna
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Steam room

Family friendly

  • 2 indoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • DVD player
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference center
  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Facials
  • Hot tub
  • Hydrotherapy
  • Massage
  • Sauna
  • Spa open daily
  • Turkish bath

Accessibility

  • Elevator

More

  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 1 to December 31:
  • One of the dining venues
  • Bar/Lounge
  • Children's club
  • Fitness facilities
  • Laundry facilities
  • Meeting facilities
  • Parking area
  • Sauna
  • Spa
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

  • This property welcomes pets
  • Dogs and cats only
  • Pet weight must not exceed 22 lbs per pet

Children and extra beds

  • Children 4 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for GEL 100.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: GEL 100.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-noon
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • Pool access available from 8:00 AM to 11:00 PM.

Property is also known as

Hotel Crystal Bakuriani
Crystal Bakuriani
Hotel SPA Crystal
Hotel Crystal
Hotel SPA Crystal
Hotel and SPA Crystal Hotel
Hotel and SPA Crystal Borjomi
Hotel and SPA Crystal Hotel Borjomi

Frequently asked questions

What can I see within easy reach of Hotel and SPA Crystal?

This hotel is located in Borjomi within a short 15-minute walk of Didveli Ski Area. You'll also find Bakuriani Ski Area and Amirani's Park within a short drive.

Will I be able to park at Hotel and SPA Crystal?

Yes, self parking is offered for free at the hotel.

Is a spa located at Hotel and SPA Crystal?

There is a full-service spa available for guests to enjoy and services include aromatherapy, body treatments, and massages.

Are there luxury amenities available at Hotel and SPA Crystal?

Yes, guests can indulge in luxuries such as 2 indoor pools, a restaurant, and ski-in/ski-out access at this hotel.

Does Hotel and SPA Crystal feature a casino on the premises?

No, Hotel and SPA Crystal doesn't have a casino.

Will I find an indoor pool at Hotel and SPA Crystal?

Yes, this hotel has 2 indoor pools along with a hot tub. Guests have pool access between 8:00 AM and 11:00 PM.

What amenities will couples enjoy at Hotel and SPA Crystal?

There are plenty of amenities for couples at this hotel, including a restaurant, 2 indoor pools, and a full-service spa.

Does Hotel and SPA Crystal have a hot tub?

No, but this hotel does have a sauna.

Does Hotel and SPA Crystal have a restaurant with a breakfast menu?

Yes, Hotel and SPA Crystal serves free buffet breakfast each morning from its restaurant.

Will Hotel and SPA Crystal allow pets to stay free of charge?

Although cats and dogs can't stay for free, they are welcome at Hotel and SPA Crystal.

Does Hotel and SPA Crystal have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

Can I book a room with a balcony at Hotel and SPA Crystal?

Yes, every guestroom at Hotel and SPA Crystal comes with a balcony.

Hotel and SPA Crystal Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 7 out of 13 reviews
Rating 8 - Good. 2 out of 13 reviews
Rating 6 - Okay. 4 out of 13 reviews
Rating 4 - Poor. 0 out of 13 reviews
Rating 2 - Terrible. 0 out of 13 reviews

9.4/10

Cleanliness

8.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

CHANDRASEKAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was an amazing place to stay. Very neat and clean, good location and breakfast.
Stayed 1 night in Apr 2024
Verified

8/10 Good

ahmad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good and clean hotel , good breakfast
Stayed 2 nights in Jun 2023
Verified

10/10 Excellent

Svetlana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was surprised how nice, clean and comfortable the hotel. If you ski ,especially with kids, it’s your place. All the resort is very well planned, ski slopes are very easy to access, skating rink is just steps from the hotel. Big and nice restaurants are down and up. The breakfast was tasty and diverse. I highly recommend the Crystal hotel.
Stayed 2 nights in Mar 2026
Verified

6/10 Okay

Lasha

Liked: Cleanliness, staff & service, amenities
Excellent location! A bit older facility and overwhelmed staff to fix issues quickly.
Verified

8/10 Good

Oznur

Liked: Cleanliness, amenities
Otel temizdi, Resepsiyonda duran bir bey ve bir hanımefendi son derece kaba, hiç yardımsever değildi, Özellıkle spa dan çok memnun kaldık. 2 gün üst üstte masaj yaptırdık.
Bahçe
Akşam yemeği otelde
Stayed 4 nights in Feb 2026
Verified

6/10 Okay

Ali Halit

Liked: Cleanliness, room comfort
Disliked: Staff & service

Otel iyi hizmet kötü

Otel temiz, konum olarak çok iyi, konfor ve kullanım alanları da yeterli. Fakat hizmetten memnun kalmadık. Çalısanların suratı genelde asıktı. Sorun yaşadığımız konularda çözüm imkanı tanımadılar.
Stayed 5 nights in Jan 2023
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service

Hizmet Sektörü

Hizmet sektöründe olduklarının ve müşteriye ilgi, alaka ve güler yüz gostermeleri gerektiğini ogrenmeleri gerekmekte. Hizmet alan ve tatile giden kişilere bu kadar kuralci yaklaşım ve nezaketsizlik hiç hoş değil. Buna ragmen tesisin kendisi ve piste yakınlığı çok güzel. Ayrica temiz bir otel.
Stayed 5 nights in Jan 2023
Verified

6/10 Okay

Dmitrii

Liked: Cleanliness, staff & service, property conditions & facilities

Ура! Полноценный отзыв!

Из плюсов: большой хороший бассейн (температура воды комфортная, всё как на фото), небольшой детский, наличие сауны (не очень жаркая) и что-то вроде джакузи, есть спортзал. Приезжать стоит после 5-6 января, а то очень много людей, не поплаваешь. Завтраки и ужины сервируют по системе «шведский стол». Всегда есть кофе, чай, сладости, фрукты, овощи, сырная и мясная нарезки, соусы, соки, горячее. По утрам хороши каши. Иногда подавались блюда грузинской кухни, салаты, пицца. Отмечу, что завтрак начинается поздновато (с 9:00 до 10:30). По номеру: тепло, просторно, балкон, кровать большая, кофе/чай, вода, халаты, тапочки, минибар, уборка ежедневная. В ванной: шампунь и пена для ванн, хотя в номере был душ. Когда в городе отключили воду – в отеле она была. Расположение: если достроят подъёмник в непосредственной близости, то будет просто супер. А так, рядом детская горка с бугелем, магазин, аптека, в километре трасса Дидвели (можно дойти пешком, но нет тротуаров). Из минусов: шумоизоляция стен самих номеров нормальная, но вот дверь... Вы будете слышать всё, что происходит в коридоре и холле. А отдыхающие тут шумят очень даже неплохо вкупе с бегающими и стучащими в двери детьми. Очень, очень плохо работающий интернет. Маленький телевизор со скудным набором каналов. В прокате при отеле не было размеров ботинок для борда (44). Итого, не европейские четыре звезды. Ну и не к отелю относится, но всё же, начало января 2020 года – нет снега, трассы не работают, делать в Бакуриани нечего.
Stayed 7 nights in Jan 2020
Verified

10/10 Excellent

Adi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Eveyone was nice and helpful :)
Stayed 6 nights in Dec 2019
Verified

10/10 Excellent

stephane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ski Bakuriani

Very nice hotel ideally located, closed to ski lifts. The employees of the hotel are professional The Spa is just fantastic
Stayed 3 nights in Feb 2019
Verified

10/10 Excellent

Gabi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

OXANA

Stayed 11 nights in Dec 2019
Verified

10/10 Excellent

OXANA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jan 2019