The Family Hotel - Free Massage

3.5 star property
Hotel with free parking, near Metro Park

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Photo gallery for The Family Hotel - Free Massage

Steam room
Restaurant
Indoor pool, outdoor pool
Reception
Garden

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Pet friendly
  • Breakfast available
  • Gym
  • Parking included

Explore the area

View in a map
Suleyman Sani Akhundov, 72A, 3107 Ahmad Rajabli, Baku, AZ1075
  • Place, 28 Mall
    ‪6 min drive‬
  • Place, Baku City Circuit
    ‪6 min drive‬
  • Place, Fountain Square
    ‪7 min drive‬
  • Airport, Baku (GYD-Heydar Aliyev Intl.)
    ‪18 min drive‬

Room options

Double or Twin Room, Pool Access, City View

  • 215 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Deluxe Double Room, Pool Access, City View

  • 258 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

Double Or Twin Room

  • Sleeps 2

Deluxe King Room

  • Sleeps 2

About the neighborhood

Baku

Located 1.8 mi (2.9 km) from Metro Park, The Family Hotel - Free Massage is within a 10-minute drive of other popular attractions like 28 Mall. This 22-room, 3.5-star hotel welcomes guests with a restaurant, an outdoor pool, and an indoor pool.

What's nearby

  • Haydar Aliyev Cultural Center - 4 min drive - 2.1 miles
  • 28 Mall - 6 min drive - 3.6 miles
  • Nizami Street - 6 min drive - 3.4 miles
  • Baku City Circuit - 6 min drive - 3.6 miles
  • Fountain Square - 7 min drive - 4.3 miles

Getting around

  • Ganjlik Station - 10 min drive
  • Baku (GYD-Heydar Aliyev Intl.) - 30 min drive

Restaurants

  • ‪İsa bulağı - ‬4 min walk
  • ‪Gullu - ‬16 min walk
  • ‪Baku Karting & Event Center - ‬6 min walk
  • ‪«Clear» Şadlıq Sarayı - ‬11 min walk
  • ‪Faxrali - ‬16 min walk

About this property

The Family Hotel - Free Massage

Hotel with free parking, near Metro Park
The Family Hotel - Free Massage features an indoor pool, an outdoor pool, and a gym. There's free parking, and an airport shuttle (available 24 hours) for AZN 30 per vehicle one-way. The front desk is staffed 24 hours a day to help with tours/tickets and luggage storage. Additional amenities include a steam room, free WiFi in public areas, and coffee/tea in a common area.
Guests can expect free WiFi and 42-inch LCD TVs with satellite channels. Bathrooms offer hydromassage showers, hair dryers, and free toiletries, and pillowtop beds with Egyptian cotton sheets and down comforters ensure a restful night. Minibars, electric kettles, and free local calls are also standard. Change of towels is available on request.
An indoor pool and an outdoor pool are on site. Other recreational amenities include a steam room and a fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 11:00 AM for a fee: AZN 7 for adults and AZN 5 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Bicycle cleaning area
  • Gym
  • Indoor pool
  • Outdoor pool
  • Steam room

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Accessible airport shuttle
  • Accessible shuttle
  • Elevator (42 inch wide door)
  • High-pile carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (42 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Renovated guestrooms - September 2024
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 15

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free
  • Dogs and cats only
  • Service animals exempt from fees

Children and extra beds

  • One child 5 years old or younger stays free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: AZN 1.10 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately AZN 7 for adults and AZN 5 for children
  • Airport shuttle fee: AZN 30 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: AZN 5 (one-way), (from 2 to 9 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Long-term renters welcome
  • Check-in: 2 PM
  • Check-out: noon
  • Minimum check-in age: 15
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Additional information about polices, regulations, and more:

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • Long-term renters welcome.
  • No rollaway or extra beds are available.

Property is also known as

GM City Binagadi Hotel
GM City Binagadi Baku
GM City Binagadi
The Family Hotel
The Family Free Massage Baku
The Family Hotel - Free Massage Baku
The Family Hotel - Free Massage Hotel
The Family Hotel - Free Massage Hotel Baku

Frequently asked questions

Is a free cancellation option available at The Family Hotel - Free Massage?

The Family Hotel - Free Massage provides free cancellation on select room rates. For additional details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at The Family Hotel - Free Massage?

As of Oct 24, 2025, prices found for a 1-night stay for 2 adults at The Family Hotel - Free Massage on Oct 29, 2025 start from $17.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of The Family Hotel - Free Massage?

This hotel is located in Baku, just steps from Baku Karting. You'll also find Nizami Street and Baku City Circuit within a short drive.

Is parking available on site at The Family Hotel - Free Massage?

Yes, self parking is offered for free at the hotel. Though parking is limited, accessible parking and bicycle parking are also available.

Does The Family Hotel - Free Massage have a casino at the property?

No, The Family Hotel - Free Massage doesn't have a casino.

Is there an indoor pool at The Family Hotel - Free Massage?

Yes, this hotel has an indoor pool along with an outdoor pool.

What do couples enjoy most about The Family Hotel - Free Massage?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Does The Family Hotel - Free Massage have a hot tub?

No, but guests can enjoy a steam room at this hotel.

Does The Family Hotel - Free Massage have a restaurant with a breakfast menu?

Yes, The Family Hotel - Free Massage serves buffet breakfast each morning for a surcharge from its restaurant.

Does The Family Hotel - Free Massage allow pets to stay free of charge?

Yes, cats and dogs can stay for free at The Family Hotel - Free Massage.

Does The Family Hotel - Free Massage have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to The Family Hotel - Free Massage?

The closest major airport to The Family Hotel - Free Massage is Baku (GYD-Heydar Aliyev Intl.), which is 15.2 mi away (30 minutes by car).

Can I book a room with a balcony at The Family Hotel - Free Massage?

No, at The Family Hotel - Free Massage, there aren't any guestrooms that list a balcony.

Reviews

The Family Hotel - Free Massage Reviews

8.0

Very Good

8.2/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 10 out of 18 reviews
Rating 8 - Good. 4 out of 18 reviews
Rating 6 - Okay. 0 out of 18 reviews
Rating 4 - Poor. 2 out of 18 reviews
Rating 2 - Terrible. 2 out of 18 reviews

Reviews

4/10 Poor

Mohamed

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not very clean to be honest . Had to ask for the room to be changed . Staff is friendly but very slow to respond . Food is very poor . Swimming pool is a joke - very cold and very small like a
Stayed 1 night in May 2025

4/10 Poor

Mohamed

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unclean hotel . Rooms smells . Had to ask for a room to be changed and infearness they did change it . Had issues with bed sheet ( itchiness and asked for sheets to be changed ) . Very poor breakfast - service is almost non existent, if you need something your have to ask for it several times before the respond . I
Stayed 3 nights in May 2025

10/10 Excellent

Logesh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Suitable for Family and all services was good.
Stayed 1 night in Sep 2024

2/10 Terrible

Nikolay

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort

I strongly do NOT recommend it

First of all, the location - it's very difficult to find the hotel. It's in the middle of a car market. Taxis can't find it, and without a taxi you can't get to the center of Baku. The same problem occurs if you order any delivery - the couriers can't find the hotel, and you can't explain to them, because no one speaks English. I talked to other visitors, and everyone had the same problems. Secondly, when I arrived at 5am, they announced that the deluxe room I booked was unavailable. I didn't have the energy to look for a new hotel at that time. They gave me a room in a nearby hotel, but it was a standard room. They charged 100% as for a deluxe room, when I decided to leave the hotel and ask for a refund for the nights I didn't use, they refused. They advertise a swimming pool, you can only wash your feet in it. There were always people with complaints about the accommodation at the reception desk to solve problems.
Stayed 5 nights in Sep 2024

8/10 Good

German

Liked: Cleanliness, amenities, property conditions & facilities
Hotel económico, situado en una avenida con mucho trafico. Correcto en lineas generales.
Stayed 2 nights in Jun 2025

8/10 Good

German

Liked: Cleanliness, property conditions & facilities
Precio económico
Stayed 4 nights in May 2025

10/10 Excellent

Adolatjon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

8/10 Good

Sebahattin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveler

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Maral

Stayed 2 nights in Oct 2024

10/10 Excellent

Maral

Stayed 2 nights in Oct 2024

10/10 Excellent

Tolunay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024