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Shah Palace Luxury Museum Hotel

3.0 star property
Hotel with free breakfast, steps from Baku City Circuit

Choose dates to view prices

Photo gallery for Shah Palace Luxury Museum Hotel

Terrace/patio
Terrace/patio
Front of property
Free daily buffet breakfast
Junior Double Room | Terrace/patio

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Bar
  • Gym
  • Room service
  • Laundry

Explore the area

View in a map
Boyuk Qala Street 47, Baku, AZ1000
  • Place, Baku City Circuit
    ‪1 min walk‬
  • Place, Fountain Square
    ‪2 min walk‬
  • Place, Maiden's Tower
    ‪3 min walk‬
  • Airport, Baku (GYD-Heydar Aliyev Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Premium bedding, minibar, in-room safe, soundproofing

Standard Double Room

7.6 out of 10
Good
(5 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 1 Bedroom

Standard Twin Room, 1 Bedroom | Premium bedding, minibar, in-room safe, soundproofing

Standard Twin Room, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room | Premium bedding, minibar, in-room safe, soundproofing

Superior Double Room

10.0 out of 10
Exceptional
(1 review)
  • 323 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Twin Room

Premium bedding, minibar, in-room safe, soundproofing

Superior Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • 366 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, minibar, in-room safe, soundproofing

Deluxe Double Room

10.0 out of 10
Exceptional
(1 review)
  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Premium bedding, minibar, in-room safe, soundproofing

Deluxe Twin Room

  • 301 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Double Room

Junior Double Room | Premium bedding, minibar, in-room safe, soundproofing

Junior Double Room

10.0 out of 10
Exceptional
(1 review)
  • 409 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite

Family Suite | Premium bedding, minibar, in-room safe, soundproofing

Family Suite

8.0 out of 10
Very good
(1 review)
  • 549 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite | Premium bedding, minibar, in-room safe, soundproofing

Presidential Suite

  • 1076 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Baku

Located in Baku Old City, Shah Palace Luxury Museum Hotel is adjacent to Baku City Circuit and within a 5-minute walk of other popular sights like Maiden's Tower. This 47-room, 3-star hotel has conveniences like free in-room WiFi, a gym, and a rooftop terrace.

What's nearby

  • Baku City Circuit - 1 min walk - 0.0 miles
  • Fountain Square - 2 min walk - 0.1 miles
  • Maiden's Tower - 3 min walk - 0.2 miles
  • Palace of the Shirvan Shahs - 5 min walk - 0.3 miles
  • Nizami Street - 5 min walk - 0.3 miles

Getting around

  • Icherisheher - 8 min walk
  • Baku (GYD-Heydar Aliyev Intl.) - 32 min drive

Restaurants

  • ‪Second Cup Puppet Theatre - ‬5 min walk
  • ‪Qaynana - ‬1 min walk
  • ‪Bomond - ‬6 min walk
  • ‪Paul - ‬5 min walk
  • ‪Hard Rock Café - ‬4 min walk

About this property

Shah Palace Luxury Museum Hotel

Hotel with free breakfast, steps from Baku City Circuit
Guests staying at Shah Palace Luxury Museum Hotel enjoy a gym, a sauna, and a rooftop terrace. For transportation, you can make use of an airport shuttle (available 24 hours) for AZN 65 per vehicle one-way, as well as an area shuttle. The 24-hour front desk has staff standing by to help with luggage storage, tours or tickets, and dry cleaning/laundry. Additional amenities include free WiFi in public areas, conference space, and a terrace.
Guests can expect free WiFi and 40-inch TVs with digital channels. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Minibars, coffee makers, and safes are also standard.
Recreational amenities at the hotel include a sauna and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages. The spa is equipped with Turkish bath/hammam.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Offsite parking available (AZN 25 per night)
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3,767 square feet of conference space
  • Coworking space

Outdoors

  • Rooftop terrace

Spa

  • Massage
  • Spa services
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Height-adjustable showerhead
  • Upper floors accessible by stairs only

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 40-inch TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • In-room dining only
  • Minibar

More

  • Air conditioning
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 6 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for AZN 35.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: AZN 1.10 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: AZN 65 per vehicle (one-way, maximum occupancy 3)
  • Nearby parking fee: AZN 25 per night
  • Rollaway bed fee: AZN 35.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and cash.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • There are no elevators.
  • Set meals are served in guestrooms only (no menus or public dining).

National rating

Hotelstars Union assigns an official star rating for properties in Azerbaijan. This property is rated 3 stars.

Property is also known as

Shah Palace Hotel Baku
Shah Palace Hotel
Shah Palace Baku
Shah Palace
Shah Palace
Shah Luxury Museum Hotel Baku
Shah Palace Luxury Museum Hotel Baku
Shah Palace Luxury Museum Hotel Hotel
Shah Palace Luxury Museum Hotel Hotel Baku

Frequently asked questions

Is free cancellation available at Shah Palace Luxury Museum Hotel?

Shah Palace Luxury Museum Hotel offers free cancellation on certain room rates. For more details, look at the cancellation policy on our site.

What's there to see within easy reach of Shah Palace Luxury Museum Hotel?

This hotel is situated in Baku Old City, just steps from Baku City Circuit and Fountain Square, and within a short walk of Nizami Street. You'll also find Maiden's Tower and Azerbaijan Carpet Museum less than a mile away.

Is parking available on site at Shah Palace Luxury Museum Hotel?

No, there isn't parking available at the hotel.

Is a spa located at Shah Palace Luxury Museum Hotel?

Spa services at the hotel include massages.

Does Shah Palace Luxury Museum Hotel have a casino on the premises?

No, Shah Palace Luxury Museum Hotel doesn't have a casino.

Will I find an indoor pool at Shah Palace Luxury Museum Hotel?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Shah Palace Luxury Museum Hotel?

Couples will appreciate amenities at this hotel, including around-the-clock room service and a minibar in each guestroom with some featuring sea views.

Are there hot tubs at Shah Palace Luxury Museum Hotel?

No, but this hotel does have a steam room.

Does Shah Palace Luxury Museum Hotel have a restaurant with a breakfast menu?

Yes, Shah Palace Luxury Museum Hotel serves free buffet breakfast each morning from its restaurant.

Will Shah Palace Luxury Museum Hotel allow pets to stay free of charge?

No, pets and service animals aren't allowed at Shah Palace Luxury Museum Hotel.

Does Shah Palace Luxury Museum Hotel have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Shah Palace Luxury Museum Hotel?

The closest major airport to Shah Palace Luxury Museum Hotel is Baku (GYD-Heydar Aliyev Intl.), which is 16.3 mi away (32 minutes by car).

Can I book a room with a balcony at Shah Palace Luxury Museum Hotel?

Yes, some guestrooms at this hotel offer either a balcony or a terrace where guests can enjoy sea or garden views.

Shah Palace Luxury Museum Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 75 out of 155 reviews
Rating 8 - Good. 47 out of 155 reviews
Rating 6 - Okay. 20 out of 155 reviews
Rating 4 - Poor. 7 out of 155 reviews
Rating 2 - Terrible. 6 out of 155 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Andreas

Liked: Cleanliness, staff & service
Stayed 5 nights in Aug 2025

10/10 Excellent

Maria D, Boynton Beach

Liked: Cleanliness, amenities, property conditions & facilities
Awesome Hotel
Stayed 4 nights in Jun 2025

10/10 Excellent

Jatin Kumar

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff ,parveen was really good in supprt
Stayed 3 nights in Feb 2025

2/10 Terrible

Delia

Liked: Staff & service, property conditions & facilities
The hotel is in a great location, in the Old City of Baku. It is close to everything. I walked everywhere. It is a beautiful property, nicely decorated and well preserved. Breakfast is in a restaurant on the 4th floor of the same building. It had many options for both vegetarians and not. The management needs to improve: usually I would observe a line waiting at the front desk and three or more employees taking care of just one visitor. Several people complained of a very strong chemical smell on the 1st and 2nd floors. I smelled it in the atrium but not in my room which was on floor 5. I had a very bad experience checking in. The time to check-in is 3pm. When I approached the front desk at 3pm, I was told the room wasn't ready. "We only need 5-10 minutes", I was told. I came back at 3:30, the room wasn't ready. I was really upset: after a 14 hour flight I was ready for a shower and wanted to rest. I got the key at 3:45 but when I went upstairs, the maid was still cleaning the room. She finally finished after 4PM. This is unacceptable. I would like to go back to Baku, but I am not sure I want to stay in that hotel again.
Stayed 3 nights in Apr 2025

10/10 Excellent

Dr. Israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Celia

Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

6/10 Okay

Abdullah

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Inside Old City so good. But cars cant come inside old city
Stayed 3 nights in Mar 2025

8/10 Good

Nesim Haim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel's location is excellent, in the center of the old city, full of attractions around, places to eat. The hotel itself is stylish, made in the style of a palace. Turkish bath is not worth much in terms of facilities, and spa services are not particularly attractive.
Stayed 4 nights in Mar 2025

4/10 Poor

Anna

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I never like giving unfavourable reviews, especially for non-chain hotels, but unfortunately Shah Palace is the exception--mostly because it pretends to be something it is not. It is definitely not 4-star service to have a bathroom/shower that is impossible to get working, often doesn't provide hot water, and when it does provide it floods the entire bathroom floor. The place needs some serious maintenance--the handle of the wardrobe falls off when you try to open it, the towel rack comes apart when trying to hang a towel. The breakfast, while providing multiple options, is on the whole of poor quality--tired vegetables, inedible eggs, boiled coffee. The main positive is the staff who are clearly aware of the problems but unable to do anything about them.
Stayed 4 nights in Mar 2025

10/10 Excellent

Ana

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel. Great location good breakfast, spacious rooms and bathroom and the staff was amazing. Specially young man with glasses who worked day shiff
Stayed 1 night in Mar 2025

8/10 Good

Jatin Kumar

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Vitaliy V, Angier

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shower needs to be redone! Water runs out of the shower, making the floor very slippery. Rooms with bathtubs need handles installed to make it easier and safer for older guests to get out. Using the shower or bathtub is currently very difficult and dangerous for them. Additionally, the room temperature was extremely hot and needs better control. Otherwise, it’s a great hotel with excellent staff, a fantastic location, and a wonderful overall experience. Thank you!
Stayed 2 nights in Feb 2025

10/10 Excellent

Anita, Eugene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historic rooms and public areas. Great breakfast.
Stayed 7 nights in Jan 2025

10/10 Excellent

Abhijit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Darren

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were very helpful and courteous. Thoroughly recommend this hotel due to comfort, staff, food, location, cleanliness and amenities
Stayed 3 nights in Oct 2024

10/10 Excellent

Shukun

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location in old city, beautiful traditional design. The manager is really helpful with my friend's meeting request and arrange suites for a two-hour interview in the morning. Much appreciated! Breakfast at rooftop with awesome view!
Stayed 2 nights in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness
Very friendly and helpful staff. Comfortable with good breakfast. Well situated in the Old Town with loads of good local restaurants and bar. Excellent stay for F1 fans.
Stayed 4 nights in Sep 2024

6/10 Okay

Oxana

Liked: Cleanliness, property conditions & facilities
Good
Stayed 1 night in Sep 2024

10/10 Excellent

mohsin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It’s a great choice

The hotel is excatly like it’s name, it’s a palace, it’s nice, big and clean. Location is brilliant, you will be walking distance to most of the tourists places, staff are very friendly and helpful, good restaurant and a rooftop bar, overall it’s a great choice
Stayed 3 nights in Sep 2024

10/10 Excellent

Sabina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Prime location in a historic old town

What an excellent location, right in the heart of the historic Old town. Spacious, beautiful room with a balcony adorned with young grape plant and the view of the old town and beyond. Very friendly and helpful staff. Lots of option to eat in and around the area. Walking distance to all the major attractions of this beautiful city
Stayed 2 nights in Aug 2024

2/10 Terrible

Mark

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
We were totalling cheated by this property that would not honour our reservation despite Expedia confirming it was a fully paid active reservation. This left us without a place to stay on Grand Prix week and having traveled many thousands of miles. Only after working us up and my wife being in tears did they say that had a room for us, but a three times the price. It was not what we originally paid for either. The WC smelled, the TV was not even connected, the bed was hard as rocks and the view was of a wall. We feel totally cheated. All Expedia did for us was issue a refund so they could quickly say not their problem. Do not trust this hotel.
Stayed 4 nights in Sep 2024

10/10 Excellent

Ciamac

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Aaron, Philadelphia

Liked: Staff & service
Stayed 3 nights in Aug 2024

10/10 Excellent

Samuel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful hotel lobby with quiet reading area. Room was very comfortable but not huge. Staff were helpful though not always so good with English. Location is perfect.
Stayed 4 nights in Aug 2024

10/10 Excellent

andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Shah Palace Luxury Museum Hotel is a beautiful historic hotel in the heart of the old city. The breakfast was excellent, and the staff was very professional and were always helpful.
Stayed 4 nights in Jul 2024

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