Hilton Baku5.0 out of 5.0
Recent guest reviews
Vey nice hotel in a great location and view and calm place. A great hotel for both business and pleasure.The lounge is very beautiful with a nice view on part of the city. Very nice and competent staff.
Excellent stay as always and always feel at home with extra special service and commitment from the staff. Will definitely be back to the Hilton Baku because they go the extra mile to make sure you feel welcomed not only to their hotel but to their country as well.
This is obviously one of the best choices in Baku high scale hotels in respect of location. Ideally placed in city center, across the street famous Baku seaside promenade ( boulevard ). Hotel itself has 25 levels, top 2 occupied by rolling observation desk-bar and 2 restaurants ( grill and asian ). 5 new-gen elevators secure fast delivery of guests. Service is attentive and polite ( well, it's 5 stars listed - what else could you expect ? ). Taxi from airport to hotel took usual 25 minutes and 40 AZN, while back to airport - 30 AZN - both without meters. Positive: overall ambience, comfort and service. 22 AZN buffet lunch in ground floor restaurant is very good value for local cuisine. Negative: dropping water temperature in shower; no heating in bathroom ( it could be challenge in winter ); when famous Baku winds blowing, glass wall of room makes quite noisy. Overall - highly recomended, although myself next time would probably try different one in city center.
Stayed for 3 nights with family (including toddler). Had a lovely stay and i recommend staying here. Reception and other staff are very attentive and corteous. Room: comfy bedding, good size, proper lighting, we had side view of caspian. Tea/coffee water complimentary. Iron and hairdryer in closet but no robes or slippers but i didnt mind. Bathroom: both shower and tub. Good amenities. Breakfast: excellent. Multiple choices something for every pallette, good coffee and hats off to chef for delicious waffle au chocolate and puddings. Roomservice: Absolutely delicious food timely service and even reasonably priced. Pool and Spa: clean and nicely warmed pool same depth all over. Spa customs combi massages and is very accomodating. Lovely staff there too. Good gym. Location: perfect. Walking distant or short ride to most attractions. There is an underpass with escelators 100 meters from the hotel but it has no signs. Just opposite a shopping mall with a food court and kids planet with playhouse and other stuff though a bit loud and crowded sp on weekends. Ice machine on floor is a handy touch. Specially with the strange sensored minibar system! I had asked for the minibar to be emptied at check in (what I always do in hotels easily) but i was told it was not possible due to sensors in it!! And that i could shift stuff in it and use the remaining space for my own stuff which i did not so that there were no confusion at check out. Check in/out very smooth & quick.
Staff, accommodations and location were everything I could hope for. Was very surprised that they charged a usually amount of Hilton points then added on another $35/nt (which was disclosed when making the reservation). Everything was just fine. The masseuse was from Kuta in Bali (I've stayed there and had massages there and renonwn for great massages) and she was professionally very excellent. And the price for the massage ($65) was reasonable.
I have just returned home to London from my second stay (on business) at this hotel. Elvin and all of his staff are universally so incredibly welcoming, delightful and friendly and are a real credit to the hotel. This particular Hilton is thoroughly modern and in an ideal location - all the in-house restaurants are excellent, with every choice imaginable being available for breakfast. The gym on the 23rd floor is really good with several running machines and a good selection of weights available. The only reason that I can't tick the 'Excellent' rating is because the housekeeping staff tend to be a bit inconsistent in cleaning the rooms e.g. one day you get two towels and no bathmat or face cloth, the next day you get all of your towels but the bathroom rubbish bin hasn't been emptied etc. etc. That area of operations probably just needs a bit more supervision that's all. Overall though, a truly great hotel to stay at, and if you're a F1 fan it directly overlooks the race track. Would always happily stay there again.
My friend & I stayed at Hilton Baku for 5 nights (4-9 May 2017) and we had a truely great experience throughout our stay. Room was facing House of Parliament & Port Baku area, beds were comfortable, layout of room perfect, serviced daily. Interior inside the hotel was superb, with 5 see-through fast lifts taking you all the way up to 25th floor with 360 degree view of the city rotating bar and 23rd floor where recreation area is with beautiful swimming pool, sauna, steam room, hamam, gym & massage areas. Staff is mostly very attentive with special mention of girls at the recreation reception on 23rd floor and main reception at the foyer of the hotel. Only a few things I'd like to mention that maybe require some review: - a very strange policy on mini-bar where you basically can't even move an item inside the fridge as it'd be automatically charged to your account; so, if you shake the fridge with all items in it, you'd pay for the whole mini-bar contents :)) - 360 degree bar being such an amazing spot to spend the late night in is a smoke zone ( unfortunately) with air-con failing to cope with wall of cigarette smoke & a very weak and sometimes unprofessional service ( first night we had to leave after ordering drinks and waiting for them for 20 minutes - they obviously struggle with concept of cocktail ) - there is no way to contact reception while at the pool area and want to order a juice or some refreshment; so I had to walk all the way to the reception and order a juice... But overall stay was excellent and we'll be back!
The hotel is located on Baku Boulevard (through a walking tunnel). The hotel is also within a walking distance from fountains square, the main shopping street (Nizami Steet) and the old town. The hotel staff (Gunel& otgers) were friendly, however the respond is slow sometimes. breakfast is good and the staff in the resturant are friendly and helpful. the house keeping lady(Fatima) were doing her best. موقع الفندق على الكورنيش مباشره(البلوفارد). يمكن الوصول الى الكورنيش(البلوفارد) عبر نفق للمشاه. ومن الكورنيش هناك نفق مشاه آخر الى الشارع الرئيسي للتسوق في باكو (شارع نظامي وميدان النوافير) وكذلك المدينه القديمة. الموظفين في الفندق متعاونين ولكن الخدمة بطيئة في بعض الاحيان. الافطار جيد والخدمة في المطعم جيدة.
I stayed at Hilton Baku for only 2 days but was extremely impressed with this hotel. Where shall I start? 5 elevators, huge breakfast room (and delicious breakfast!), very clean swimming pool, immaculate room, very warm and helpful staff. My gold HHonors was immediately acknowledged and at the breakfast table I was brought a fresh cookie and fresh strawberries, with the manager's thanks for staying at Hilton - what a nice gesture! I cannot wait to return in this amazing hotel.
I have attended a business ocassion at the hotel and had a great experience - the staff were welcoming and friendly, the interiors and food are at the high level, exceeded my expectations. Location is superb.
- Free WiFi in public areas
- Free parking
- Onsite dining
Hilton Baku places you next to Government House and within a 10-minute walk of Azerbaijan State Academic Opera and Ballet Theatre. This 309-room, 5-star hotel has conveniences like a full-service spa, an indoor pool, and free self parking. In central Baku, the hotel is also close to Heydar Aliyev Palace and Fountain Square.
Enjoy dining at Cilantro, one of 3 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. Buffet breakfast is offered for a fee each morning from 6 AM to 11 AM.
Hilton Baku's 309 rooms are air-conditioned and provide minibars, coffee makers, and free local calls. Guests can expect WiFi, wired Internet, and 32-inch LCD TVs with digital channels and pay movies. Select Comfort beds sport pillow menus and down comforters, and bathrooms offer deep soaking tubs, hair dryers, and designer toiletries. Free bottled water, laptop-compatible safes, and ironing boards are also available.
Hilton Baku features a full-service spa, an indoor pool, and a fitness center. There's free parking and limo/town car service. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include 5 spa tubs, a sauna, and a rooftop terrace.
Reviews from Trip Advisor
84% of guests recommend this hotelTotal of 756 reviews