Hilton Baku5.0 out of 5.0
Recent guest reviews
From the top of the hotel you have a fantastic view of the full city and the Caspian Sea. It s a modern hotel with all the comforts you could need during a business trip or leisure. Excellent food and very professional service. The people is very kind and the country all is amazing. You cannot miss it.
Best hilton ever visited, very close to center, view is amazing. Variety of options in breakfast. Staff is very friendly and helpful. Rooms are spacious and clean. Service in general is extremely excellent.
The hotel location is grate.all facilities are excelant the breakfast is excelant the employees are excelant thanks to Natiq at the concurge hew was very helpful.there is a neer by mall with resturants and korneech
Hello, I chose to stay at Hilton Baku in June for four nights and i am a Hilton Honors member too. I was about to choose Marriott but unfortunately i ended up selecting Hilton and i regret it now. As a Hilton Honors member there is a red carpet on the reception. I went there to get a quick service rather after waiting for 10 mins a receptionist came to me from the other side and rudely told me come to the other end which was for normal guests so Hilton honors is a joke in this hotel. BEWARE: At check out i have been charged 300 $ more for no reason at all. When i reached back to my country i did sent them numerous emails i guess around twenty thats right 20 and i also sent them my credit card statement in which they charged me 300 $ more and all they said was that they were investigating. Its been a month now and rather then refunding they are investigating and recently they have stopped responding too. If you want to get yourself mugged then go to Hilton Baku and they will Loot you at checkout and you can send them emails, statements whatever and they wont care because there purpose was to Loot you and once that is done you dont matter to them.
First, they charge me twice for my stay Secondly, cards never worked to enter the room-had to go always to the reception to take new ones Room was not cleaned The staff is never there at the reception nor they answer the phone I got torn towels
The hotel in best location in baku you can go to center by walking no need for car and they are very nice reception specially the lady work there the name of she is lala Aliyeva and every thing was excellent and perfect
Good hotel. Big. Centrally located. Nice upgraded room/suite. Great view - get a high floor! Good internet. Very helpful front desk staff. Executive lounge food and drinks were great. Concierge was great in booking some trips for us. Very easy to walk to the local sites from where were were. Right on the water and near the old town. Wish the bar in the lobby stayed open later. Closes early - then have to go to the bar on the top floor - which is more of a disco - so get's loud. Otherwise - good value. Was not expensive. Good massage treatment - also good value. The pool and steam area's were great as well.
Luxurious, ideal hotel with attentive and friendly staff who go out of their way to accommodate their guests' needs. The staff try hard, and succeed, at making guests feel like VIPs. When checking in, the guest relations supervisor Emil I. offered a business card and any assistance during the stay.* Rooms are clean, beds are very comfortable. Upon arriving to our room we were surprised by a beautifully presented pineapple snack on the table/ The pool is gorgeous and extremely warm and comfortable. I have not seen a prettier pool. It is kept very clean. The revolving restaurant has a gorgeous view of the city, nice live music, and perfect cocktails. My daughter was entranced by the spectacular elevator ride. The location is ideal: very close to Baku's beautiful boulevard, perfect for strolls. The Old Town is an easy 20 minute walk away, through the boulevard and then the charming fountain district. Breakfast and evening snacks, free for Hilton honors members, were tasty and combined traditional foods with Azeri ones. They offer the famous Golden Baku cognac among other drinks. I also recommend the very tasty local bottled apple juice. I can think of no minuses with regards to this hotel and its staff. This is the perfect hotel experience. *As an example of how helpful the staff are - I was in Baku twice, the first time for a 12 hour layover during which I felt the airport and explored the city and, two weeks later, for a few days when I stayed at the Hilton Baku. Based on my later reservation, the hotel was kind enough to store my luggage for no cost during that all-day layover.
Best experience i have Perfect hotel and staff All staff looking for our happiness Near to beach and mall Breakfast was perfect with many items Swimming pool beautiful and cleaned with spa, jakuzi and hammam
I spent three nights at this hotel last week and I have barely anything to complain about. The location of the hotel is central and only walking distance from Old Town and other major tourist attractions and shopping malls. The staff is professional and helpful, the rooms are spacious and clean, and the bathroom toiletries high-end. My breakfast were out-of-this-world, and the buffet had some unusual choices, e.g. shakshooka (eggs in tomato sauce), cherry juice, etc. The spa is also fine and so is the pool, though I prefer outdoor pools. This one is covered and heated, probably over-heated. My other remark regards the manicurist at the spa who was a bit absent-minded, she was talking a lot to her colleague while doing my pedicure, and at some point she even got up mid-job and left me for a few minutes and I had no idea what happened or where she went. Then she came back and continued her work without any explanation or apology. She spoke very little English anyway, so maybe that's why. I was working at a conference at the hotel, so I could also vouch for their conference-organizing abilities. The one other thing I didn't like were the elevators. They're those elevators where you dial the floor you're going to, then it tells you which elevator to "run" to. So I'd be standing in front of elevator "A" for example, and it tells me that the elevator to take is "E". So if have to rush in a half-circle to "E" and then either catch it or not. It got annoying at times. Other than that, as my title says, it was a very pleasant stay.
- Free WiFi in public areas
- Free parking
- Onsite dining
Hilton Baku places you next to Government House and within a 10-minute walk of Azerbaijan State Academic Opera and Ballet Theatre. This 309-room, 5-star hotel has conveniences like a full-service spa, an indoor pool, and free self parking. In central Baku, the hotel is also close to Heydar Aliyev Palace and Fountain Square.
Enjoy dining at Cilantro, one of 3 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. Buffet breakfast is offered for a fee each morning from 6 AM to 11 AM.
Hilton Baku's 309 rooms are air-conditioned and provide minibars, coffee makers, and free local calls. Guests can expect WiFi, wired Internet, and 32-inch LCD TVs with digital channels and pay movies. Select Comfort beds sport pillow menus and down comforters, and bathrooms offer deep soaking tubs, hair dryers, and designer toiletries. Free bottled water, laptop-compatible safes, and ironing boards are also available.
Hilton Baku features a full-service spa, an indoor pool, and a fitness center. There's free parking and limo/town car service. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include 5 spa tubs, a sauna, and a rooftop terrace.
Reviews from Trip Advisor
84% of guests recommend this hotelTotal of 781 reviews