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Hotel Palace

4.0 star property

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Photo gallery for Hotel Palace

An indoor swimming pool with multiple sun loungers and a clear view of the outdoors through large windows.
Lounge
Sundeck
A hotel with a modern building, a curved glass walkway, and a grassy courtyard with a mountain backdrop.
Lounge

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Spa
  • Pet friendly
  • Free WiFi

Explore the area

View in a map
Alexander-Moser-Allee 13, Bad Hofgastein, Salzburg, 5630
  • Place, Ski, Berge & Thermen Gastein
    ‪2 min walk‬
  • Place, Alpentherme Gastein
    ‪6 min walk‬
  • Place, Aeroplan
    ‪11 min walk‬

Room options

View all photos for Comfort Double Room, Balcony, Mountain View

A hotel room with a bed, a desk with a computer, a chair, and a small table.

Comfort Double Room, Balcony, Mountain View

8.0 out of 10
Very good
(3 reviews)
  • Mountain view
  • 280 sq ft
  • Sleeps 4
  • 1 Double Bed
  • Free WiFi

View all photos for Comfort Single Room, Balcony, Garden View

A hotel room with a bed, a chair, a table, a lamp, and a painting on the wall.

Comfort Single Room, Balcony, Garden View

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 194 sq ft
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

About the neighborhood

Bad Hofgastein

Hotel Palace places you next to Gastein Ski Resort and Schlossalm & Stubnerkogel Ski Area. This 198-room, 4-star hotel welcomes guests with 2 restaurants, an indoor pool, and free in-room WiFi.

What's nearby

  • Schlossalm & Stubnerkogel Ski Area - 1 min walk - 0.0 miles
  • Ski, Berge & Thermen Gastein - 2 min walk - 0.1 miles
  • Schlossalm Funicular - 2 min walk - 0.1 miles
  • Alpentherme Gastein - 6 min walk - 0.4 miles
  • Aeroplan - 11 min walk - 0.6 miles

Getting around

  • Bad Hofgastein Station - 8 min drive

Restaurants

  • ‪Weitmoserin - ‬11 min walk
  • ‪La Piccola Italia - ‬4 min walk
  • ‪Schwaiger - ‬7 min walk
  • ‪Gastein Alm - ‬11 min walk
  • ‪Aiche - ‬8 min walk

About this property

Hotel Palace

Guests of Hotel Palace have access to an indoor pool, a gym, and a sauna. You can take advantage of free offsite parking, along with an area shuttle for a fee. Multilingual staff at the 24-hour front desk can assist with securing valuables, luggage storage, and tours or tickets. Other amenities at this hot springs hotel include free WiFi in public areas, a hot tub, and a business center.
Guests can expect free WiFi and TVs with cable channels. Bathrooms have hair dryers, slippers, and bathrobes. Balconies, safes, and phones are also available.
Hot springs and a health club are featured at the hotel. An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 3 treatment rooms. Services include massages and body treatments. A variety of treatment therapies are provided, including reflexology. There are hot springs on site.

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Exterior
Schwarzer Adler
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  • Spa
  • Free WiFi
  • Breakfast available
9.0 out of 10, Wonderful, 44 reviews
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The price is $173
Aug 5 - Aug 6
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Area shuttle (surcharge)
  • Ski shuttle nearby
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Archery
  • Bicycle rentals
  • Billiards/pool table
  • Foosball table
  • Health club
  • Hot springs
  • Hot tub
  • Indoor pool
  • Sauna
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Steam room
  • Table tennis

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • On the boardwalk/promenade
  • Picnic area
  • Pool loungers
  • Terrace

Spa

  • 3 treatment rooms
  • Hot springs
  • Massage
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1968
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 7:30 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 19 per pet, per day
  • Dogs and cats only
  • 2 total pets

Children and extra beds

  • Up to 2 kids 5 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 December - 31 October, EUR 2.40 per person, per night
  • A tax is imposed by the city: From 1 November - 30 November, EUR 1.20 per person, per night
  • Tourism fee: EUR 0.55 per person, per night
  • Administrative fee: EUR 1.1 per person, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: EUR 19 per pet, per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2 PM—-7:30 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free nearby parking.
Property Registration Number 50402-000002-2020

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.

Property is also known as

Palace Kur Sport-Hotel
Palace Kur Sport-Hotel Bad Hofgastein
Palace Kur Sport-Hotel Hotel
Palace Kur Sport-Hotel Hotel Bad Hofgastein
Kur- And Sport-Hotel Palace
Johannesbad Hotel Palace Bad Hofgastein
Johannesbad Hotel Palace
Johannesbad Palace Bad Hofgastein
Johannesbad Palace
Kur Sport Hotel Palace
Johannesbad Hotel Palace Hotel
Johannesbad Hotel Palace Bad Hofgastein
Johannesbad Hotel Palace Hotel Bad Hofgastein

Frequently asked questions

Are free cancellation options available at Hotel Palace?

Hotel Palace provides free cancellation on certain room rates. To learn more, review the cancellation policy on our site.

How much does it cost to stay at Hotel Palace?

As of Jul 13, 2026, prices found for a 1-night stay for 2 adults at Hotel Palace on Jul 22, 2026 start from $267, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Hotel Palace?

This hotel is located in Bad Hofgastein, just steps from Gastein Ski Resort and Ski, Berge & Thermen Gastein, and within a short walk of Schlossalm Funicular. You'll also find Alpentherme Gastein and Aeroplan less than a mile away.

Will I be able to park at Hotel Palace?

Yes, there is wheelchair-accessible parking available.

Is there a spa available at Hotel Palace?

Spa services at the hotel include reflexology, massages, and body treatments.

Does Hotel Palace include a casino at the property?

No, Hotel Palace doesn't have a casino.

Is there an indoor pool at Hotel Palace?

Yes, this hotel has an indoor pool along with a hot tub.

Is Hotel Palace good for couples?

There are plenty of amenities for couples at this hotel, including 2 restaurants, an indoor pool, and hot springs.

Does Hotel Palace have a hot tub?

No, but this hotel does have a sauna.

Does Hotel Palace have a restaurant with a breakfast menu?

Yes, Hotel Palace has 2 restaurants, and serves free buffet breakfast each morning.

Does Hotel Palace allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Hotel Palace for a fee of EUR 19 per pet, per day.

Does Hotel Palace have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

Can I book a room with a balcony at Hotel Palace?

Yes, every guestroom at Hotel Palace comes with a balcony and some offer mountain and garden views.

Hotel Palace Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 37 out of 121 reviews
Rating 8 - Good. 61 out of 121 reviews
Rating 6 - Okay. 19 out of 121 reviews
Rating 4 - Poor. 4 out of 121 reviews
Rating 2 - Terrible. 0 out of 121 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Tunbola

Liked: Cleanliness, staff & service, property conditions & facilities
It was quiet ,the food was good ,the receptionists were nice, the pool was good and the beds were comfy
Stayed 3 nights in Jun 2025
Verified

8/10 Good

Goce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in May 2024
Verified

4/10 Poor

Mathias

Disliked: Cleanliness, property conditions & facilities, room comfort
This is an old hotell that has failed to modernize
Stayed 1 night in Aug 2024
Verified

8/10 Good

Maria

Liked: Cleanliness
Det vat et dejligt Hotel. Nok mest et hotel for den ældre generation.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Wir hatten nur Nächtigung + Frühstück. Ein extellentes Abendbuffet war für geringen Aufpreis verfügbar. Kinder hatten viel Spaß im schönen Pool.
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Ralf

Liked: Cleanliness, amenities, property conditions & facilities
Hotel mit sehr gutem Essen (HP) und aufmerksamen Personal. Das Schwimmbad war sehr angenehm.
Stayed 4 nights in Jul 2025
Verified

8/10 Good

Silvia

Liked: Cleanliness, amenities, property conditions & facilities
Das Preis-Leistungs-Verhältnis war für uns als Familie gut, da kann man eigentlich meckern. Das Frühstücksbuffet war nicht sehr abwechslungsreich, aber in Ordnung. Auch beim Abendbuffet fand sich immer etwas. Der Service im Speisesaal lief mitunter etwas schleppend, was aber auch mit der personellen Ausstattung zu tun gehabt haben dürfte. Es waren recht wenige Kellner/ Kellnerinnen für viele Gäste zuständig. Insgesamt hatten wir eine gute Woche. Kann man machen und auch weiterempfehlen.
Stayed 8 nights in Aug 2024
Verified

8/10 Good

I

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nettes, sauberes, gut gelegenes Hotel, mit schönem Pool. Das Zimmer war ausreichend gross für 2 Zustellbetten für die Kinder. Wir hatten Halb Pension gebucht. Es war ein Gutes Frühstück und beim Abendessen immer was dabei was geschmeckt hat. Für 3 Nächte Optimal.
Stayed 3 nights in Jul 2024
Verified

6/10 Okay

Michael

Durchschnittliches Hotel, in die Jahre gekommen, aber OK. Pool gut, Spa sonst klein. Essen gerade noch OK, aber alles, inkl Hauptspeisen, vom Buffet. Eine tägliche Getränkepauschale wird einem nahegelegt. Entspricht etwa 2 Getränken, sind aber auch selbst zu holen. Saftautomat, Bierzapfhahn und kleines Weinfass weiss - rot. Alles in allem hätten wir uns zu zweit in einem einfachen, herzlichen Haus ebenso wohler gefühlt wie in einem etwas höherpreisigen Haus mit gehobenem Service. Preis Leistung gerade noch OK. In einem Hotel mit diesem Namen und dieser Preisklasse würde ich Hauptspeisenservice an den Tisch und Minibar oder Wasserkocher oder Kaffeemaschine am Zimmer gut finden.
Stayed 3 nights in Dec 2023
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir waren sehr zufrieden und kommen gerne wieder.
Stayed 2 nights in Aug 2023
Verified

6/10 Okay

Steffen Lintrup

Disliked: Staff & service

Ok til prisen

Fint hotel, men pool Manden var fin til prisen
Stayed 2 nights in Jul 2023
Verified

8/10 Good

Rudolf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Man fühlt sich wohl.

Sehr gut gelegenes Hotel mit einem grossem Hallenbad und sehr schönen Wellnessbereich. Gutes Frühstücks- und Abendbüffett.
Stayed 7 nights in Mar 2023
Verified

8/10 Good

Thorleif

Liked: Cleanliness
Best thing about the hotel is its ideal placement with ski bus stop and shopping and recreation area close by. Facilities a bit dated but clean and tidy. Receptionists very welcoming and helpful. Bar and restaurant have something to learn from them. Great breakfast and dinner was good
Stayed 7 nights in Feb 2022
Verified

8/10 Good

johan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Goed bevallen
Stayed 7 nights in Feb 2022
Verified

8/10 Good

Tenna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ok overnatningssted

Tre overnatninger Venligt personale Sparsomt udvalg til morgenmad Bar præg af at det var lidt ældre personer der overnattede her Lækker pool
Stayed 3 nights in Jul 2021
Verified

10/10 Excellent

Esteban

Liked: Cleanliness, property conditions & facilities

Great experience with minor inconveniences.

The hotel was really nice, but it looked kinda old, I would say super luxurious for the 80s or 90s. Meal hours were awkward specially lunch. Well we visited it after the corona virus, so maybe the hotel was not functioning with full capacity.
Stayed 3 nights in Jul 2020
Verified

4/10 Poor

Michael

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

unless your +70 I would go somewhere else

The beds were really hard (when checking out, they Said we should have told them - so they had other beds that were better and we were left with bad ones?) You hear everything very clearly from outside the room - hallway, outside when trucks come at 4.30am with goods or at 23.00 when all the +70 year-olds are partying in the lobby The food was really not something I would recommend, be that dinner or breakfast! Especially if you have kids with you, then there isn’t really any dinner besides pasta and ice cream. If you are 70+ the food I’m sure, is delicious The clientele is clearly the older retired Germans/Austrians, so the review is mostly from a younger kids family perspective...
Stayed 2 nights in Jul 2020
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
eten was niet goed met afrekenen voor de terugreis was niet vriendelijk
Stayed 6 nights in Jan 2020
Verified

10/10 Excellent

Karan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, good swimming pool and Sauna, nice breakfast. Very helpful Staff.
Stayed 2 nights in Nov 2019
Verified

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and helpful staff. Very good breakfast. Nice indoor pool.
Stayed 3 nights in Sep 2019
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Es ist ein schönes Hotel mit einer guten Lage. Mit der Rezeption war ich nicht so zufrieden da sie uns so gut wie keine Informationen gegeben haben. Der Wellnesbereich ist sehr schön.
Stayed 2 nights in Aug 2019
Verified

8/10 Good

Verified traveler

Disliked: Staff & service, amenities
struttura da rinnovare. Personale scarso (si sono scordati di farci la camera una mattina) e quando siamo tornati dopo un giorno in bici non ci hanno dato almeno gli asciugamani puliti per far la doccia... abbiamo dovuto prendere quelli per terra .......... non il massimo..........
Stayed 2 nights in Aug 2019
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Die Unterkunft ist nicht für junge Familien oder Paare geeignet. Meiner Meinung nach auch kein 4 Sternen Hotel.
Stayed 3 nights in Aug 2019
Verified

10/10 Excellent

Myunghwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

휴양하기 좋은 호텔...

관광 단지 안에 있는 좋은 휴양 숙소. 편의 시설이 잘 되어 있고, 특별히 겨울 스포츠에 아주 좋을 것 같음. 호텔 밖으로 나가지 않아도 며칠 시간을 잘 보낼 수 있을 것 같은 곳. 잘츠부르크 숙소를 검색하다가 이곳까지 왔는데, 길이 생각보다 잘 정비가 되어 있고, 오가는 길의 경치가 좋았음.
Stayed 1 night in Aug 2019
Verified

8/10 Good

Jesper

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alt var super fint, men dog manglede der noget mad til børn til aftensmaden
Stayed 3 nights in Jul 2019