Heide Spa Hotel & Resort

These fees and deposits will be charged at check-in, check-out, or the time of service.

• Pet fee: EUR 15 per pet, per night
• Service animals are exempt from fees
• Crib (infant bed) fee: EUR 35 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

• Check-in: 3:00 PM—-anytime
• Check-out: 11 AM
• Minimum check-in age: 18

Details about charges, deposits, or other important information:

• This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
• Charges for extra guests may apply and vary depending on the property's policy.
• A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
• Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
• Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds.
• This property accepts credit cards. Cash is not accepted. 
• The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
• Onsite parties or group events are strictly prohibited.
• Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

• Pool access available from 10 AM to 10 PM.
• Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
• Registered guests are the only ones allowed in guestrooms.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).