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Citadines Bacolod City

3.0 star property

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Photo gallery for Citadines Bacolod City

Restaurant
Reception
Exterior
Outdoor pool
Deluxe Apartment, 2 Bedrooms | Private kitchen | Microwave, electric kettle

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Lacson Street, Brgy. Bata, Bacolod, Western Visayas, 6100
  • Place, Capitol Lagoon Park
    ‪3 min walk‬
  • Place, Art District
    ‪15 min walk‬
  • Place, Robinsons Place Bacolod
    ‪20 min walk‬
  • Airport, Bacolod (BCD-New Bacolod - Silay)
    ‪23 min drive‬

Room options

View all photos for Deluxe Studio, 2 Twin Beds

Deluxe Studio, 2 Twin Beds | In-room safe, individually furnished, desk, laptop workspace

Deluxe Studio, 2 Twin Beds

8.0 out of 10
Very good
(1 review)
  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Premier Studio

Premier Studio | In-room safe, individually furnished, desk, laptop workspace

Premier Studio

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Apartment, 1 Bedroom

Deluxe Apartment, 1 Bedroom | Living area | 32-inch flat-screen TV with cable channels

Deluxe Apartment, 1 Bedroom

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Apartment, 2 Bedrooms

Deluxe Apartment, 2 Bedrooms | Living area | 32-inch flat-screen TV with cable channels

Deluxe Apartment, 2 Bedrooms

  • City view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

About the neighborhood

Bacolod

Located within a 5-minute walk of Capitol Lagoon Park, Citadines Bacolod City is within a 15-minute stroll of Art District. This 3-star hotel has 200 guestrooms and offers an outdoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Capitol Lagoon Park - 3 min walk - 0.2 miles
  • Art District - 15 min walk - 0.8 miles
  • Robinsons Place Bacolod - 20 min walk - 1.1 miles
  • SM City Bacolod Northwing - 8 min drive - 2.6 miles
  • Bacolod City Government Center - 10 min drive - 3.2 miles

Getting around

  • Bacolod (BCD-New Bacolod - Silay) - 31 min drive

Restaurants

  • ‪V&W Victoria & William - ‬2 min walk
  • ‪Delicioso Wine Food Coffee - ‬1 min walk
  • ‪Jollibee - ‬9 min walk
  • ‪Nena’s Beth Chicken Inasal Since 1952 - ‬2 min walk
  • ‪Ceres Mart - ‬7 min walk

About this property

Citadines Bacolod City

An outdoor pool and free WiFi in public areas are features at Citadines Bacolod City. There's free parking, and an airport shuttle (available 24 hours) for PHP 1650 per vehicle one-way. The front desk is staffed 24/7 to help with dry cleaning or laundry, and answer any questions about the accommodations.
32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, slippers, and bidets. Microwaves, electric kettles, and safes are also available.
Recreational amenities at the hotel include an outdoor pool.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Weekend buffet breakfast available 6:00 AM to 10:00 AM for a fee: PHP 1,200 for adults and PHP 600 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • In-room microwave
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Area rugs in public areas
  • Doorbell and phone notification
  • Elevator (60 inch wide door)
  • Front entrance ramp
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Magnifying mirror
  • Pool access ramp on site
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Visual doorbell notification
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • Built in 2024
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Electric kettle
  • Limited room service
  • Microwave

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for PHP 2700.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately PHP 1200 for adults and PHP 600 for children
  • Airport shuttle fee: PHP 1650 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: PHP 2700.0 per night
  • Spa fee: PHP 1000 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
  • Check-in: 2:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.

Property is also known as

Citadines Bacolod City Hotel
Citadines Bacolod City Bacolod
Citadines Bacolod City Hotel Bacolod

Frequently asked questions

Are free cancellation options available at Citadines Bacolod City?

Citadines Bacolod City provides free cancellation on select room rates. For additional details, review the cancellation policy on Orbitz.

What's there to see within easy reach of Citadines Bacolod City?

This hotel is located in Bacolod, just steps from Capitol Lagoon Park. You'll also find Robinsons Place Bacolod and Art District less than a mile away.

Is parking available on site at Citadines Bacolod City?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible van parking is also available for guests.

Does Citadines Bacolod City feature a casino at the property?

No, Citadines Bacolod City doesn't have a casino.

Is there an indoor pool at Citadines Bacolod City?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 6:00 AM and 10:00 PM.

Is Citadines Bacolod City good for couples?

There are plenty of amenities for couples at this hotel, including a restaurant, an outdoor pool, and a bar/lounge.

Are there hot tubs at Citadines Bacolod City?

No, this hotel doesn't have a spa tub.

Does Citadines Bacolod City have a restaurant that serves breakfast?

Yes, Citadines Bacolod City serves buffet breakfast on weekend mornings for a surcharge from its restaurant.

Does Citadines Bacolod City allow pets to stay for free?

No, pets and service animals aren't allowed at Citadines Bacolod City.

Are there connecting rooms at Citadines Bacolod City?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Where is the closest airport to Citadines Bacolod City?

The closest major airport to Citadines Bacolod City is Bacolod (BCD-New Bacolod - Silay), which is 10.3 mi away (31 minutes by car).

Are there rooms with balconies that I can book at Citadines Bacolod City?

No, there aren't any guestrooms at Citadines Bacolod City that offer a balcony.

Citadines Bacolod City Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 75 out of 95 reviews
Rating 8 - Good. 16 out of 95 reviews
Rating 6 - Okay. 4 out of 95 reviews
Rating 4 - Poor. 0 out of 95 reviews
Rating 2 - Terrible. 0 out of 95 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes, the menu was ok, food delicious.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic room and facilities.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Christian

Liked: Cleanliness, amenities, property conditions & facilities
My favorite place to stay in Bacolod
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I believe that the Citadines is the best hotel in Bacolod.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Vicente

Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Vicente

Liked: Cleanliness, amenities, property conditions & facilities
Courteous staff
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Clyde

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel to stay
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is my go to Hotel in Bacolod. The property is clean and the area is close to nice restaurants. I also like the free breakfast with a lot of options. I tried staying at Seda Hotel and Citadines is better and newer.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, amenities
Everything’s so great definitely highly recommendable! From room, staff , and amenities. Awesome place to stay in Bacolod for vacation. Staff are so friendly and accommodating with a beautiful smile. Excellent service!
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Jeanne

Liked: Cleanliness, property conditions & facilities, communication
Love staying here !
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Emilio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is nice plus breakfast buffet included in the room is the best.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Bernadette Lourdes

Liked: Staff & service, property conditions & facilities
A nice place to stay
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Donna Lea

Liked: Cleanliness, amenities, property conditions & facilities
Staff is wonderful place is absolutely clean Hallway is a little stuffy and sometimes has some odd smell but everything else is wonderful.
Stayed 8 nights in Nov 2025
Verified

10/10 Excellent

duane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a short and simple stay. The hotel was excellent even amidst the chaotic city conditions . It was ideal when i selected it due to its location to the airport. The staff were very supportive and friendly. the facility was very clean , but it was also very new compared to the surroundings.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, safe, quiet with dining options
Stayed 3 nights in Feb 2025
Verified

8/10 Good

Maricris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

weekend stay

Good stay and accessible
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

ANTIPAS IV

Liked: Cleanliness, room comfort, communication

Great hotel in Bacolod

Courteous and professional staff, nice restaurants, clean room
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Emilio

Liked: Cleanliness, amenities, property conditions & facilities
Nice place to stay in Bacolod. Highly recommended
Stayed 1 night in May 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here at this hotel several times. The staff is excellent and go beyond their duties to make sure we have everything we need. My wife and I agree that citadines is like our second home. Thank you!
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
very good service from the concierge and the rest of the staff
Stayed 9 nights in May 2025
Verified

8/10 Good

Josh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

Good place but not a great smell
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Paulette

Excellent service . Great food
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

LEMUEL N

Liked: Cleanliness, amenities, property conditions & facilities, communication
If you are looking for luxury, convenience and value, Citadines Bacolod is your top choices to stay in Bacolod City.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very well equipped with full kitchen washer dryer and separate bedroom. 2 separate thermostats kept the rooms comfortable.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully appointed Premises n rooms!!! Super clean n comfortable!!! Excellent Staff!!!! Great Value with Stunning views of the City!!
Stayed 1 night in Apr 2025