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Villa Santuario Lake Front Oasis

2.0 star property

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Photo gallery for Villa Santuario Lake Front Oasis

A clear tropical beach with a stone wall, palm trees, and a thatched-roof hut.
A clear view of a beach with a wooden pier extending into the water, a thatched-roof structure, and a grassy area.
A clear pool with lounge chairs and a stone wall.
A bed with a grey and white patterned bedspread, a yellow pillow, and a grey blanket with tassels. There are two bedside tables with woven baskets and a power outlet. The room has wooden floors, a thatched ceiling, and windows with white curtains.
A pathway leading to a beach with clear turquoise water, surrounded by palm trees and a wooden fence.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
Blvd. Costera, Bacalar, QROO, 77936
  • Place, Lake Bacalar
    ‪1 min drive‬
  • Place, Laguna Bacalar Ecological Park
    ‪14 min drive‬
  • Place, Fort of San Felipe
    ‪14 min drive‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪46 min drive‬

Room options

View all photos for Standard Double Room, 1 King Bed

A rustic room with a wooden floor, a bed with a blue bedspread, a wooden wardrobe, a mirror, and a thatched roof.

Standard Double Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Double Room, 1 King Bed, Partial Lake View, Lakeside

A bed with a patterned blanket, a wooden headboard, and a bedside table with a woven basket.

Superior Double Room, 1 King Bed, Partial Lake View, Lakeside

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Double Room, 1 King Bed

A wooden dining table with a woven placemat, surrounded by chairs.

Superior Double Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Double Room, 1 King Bed

A rustic bedroom with a wooden floor, a bed with patterned pillows, a wooden wardrobe, a bedside table with a lamp, and a window with curtains.

Standard Double Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Double Room, 1 King Bed, Partial Lake View, Lakeside

A bed with a grey and white patterned bedspread, a yellow pillow, and a grey blanket with tassels. There are two bedside tables with woven baskets and a power outlet. The room has wooden floors, a thatched ceiling, and windows with white curtains.

Superior Double Room, 1 King Bed, Partial Lake View, Lakeside

  • Partial lake view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Double Room, 1 King Bed

A bedroom with a bed, a desk, a mirror, and a ceiling fan.

Superior Double Room, 1 King Bed

  • Valley view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Bacalar

Villa Santuario Lake Front Oasis places you next to Lake Bacalar and a short drive from other popular attractions like Laguna Bacalar Ecological Park. This hotel welcomes guests with conveniences like free in-room WiFi and free self parking.

What's nearby

  • Lake Bacalar - 1 min drive - 0.2 miles
  • Polytechnic University of Bacalar - 13 min drive - 6.6 miles
  • Laguna Bacalar Ecological Park - 14 min drive - 6.8 miles
  • Fort of San Felipe - 14 min drive - 7.3 miles
  • Cenote Cocalitos - 18 min drive - 9.5 miles

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 63 min drive

Restaurants

  • ‪asadero el establo - ‬9 min drive
  • ‪La Playita - ‬12 min drive
  • ‪Pueblo Pirata - ‬8 min drive
  • ‪Tizmiche - ‬8 min drive
  • ‪Xoloitzcuintle Bacalar - ‬11 min drive

About this property

Villa Santuario Lake Front Oasis

Villa Santuario Lake Front Oasis features free WiFi in public areas and barbecue grills. There's free parking if you drive. Staff members can answer questions about accommodations, and also provide front-desk service during limited hours. This hotel also has a water dispenser.
Guests can stay connected with free WiFi. Other amenities include balconies or patios, private yards, and ceiling fans. Housekeeping is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Ecotours
  • Playground

Family friendly

  • Playground

Conveniences

  • Limited-hour front desk
  • Water dispenser

Guest services

  • Change of towels on request
  • Housekeeping (on request)

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On a lake
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Paper towels

More

  • Ceiling fan
  • Individual decor
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 9:00 AM - 9:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for MXN 500 per pet, per night
  • Dogs and cats only
  • 2 total pets
  • Pets may not be left unsupervised
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: MXN 500 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Heating is not provided
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.
Property Registration Number GPM121012GX2

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a private host, not a professional engaged in trade or business.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Heating is not provided.
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a fire extinguisher and a first aid kit.

Additional information about polices, regulations, and more:

  • There is limited hot water on site.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Santuario Front Oasis Bacalar
Sanctuary Mayan Villa Bacalar
Villa Santuario Lake Front Oasis Hotel
Villa Santuario Lake Front Oasis Bacalar
Villa Santuario Lake Front Oasis Hotel Bacalar

Frequently asked questions

Are free cancellation options available at Villa Santuario Lake Front Oasis?

Villa Santuario Lake Front Oasis offers free cancellation on some room rates. For more details, take a look at the cancellation policy on our site.

What's there to see close to Villa Santuario Lake Front Oasis?

This hotel is located in Bacalar, just steps from Lake Bacalar. You'll also find Laguna Bacalar Ecological Park and Fort of San Felipe nearby.

Will I be able to park at Villa Santuario Lake Front Oasis?

Yes, uncovered self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Does Villa Santuario Lake Front Oasis include a casino at the property?

No, Villa Santuario Lake Front Oasis doesn't have a casino.

Will I find an indoor pool at Villa Santuario Lake Front Oasis?

No, there is no indoor pool at this hotel.

Does Villa Santuario Lake Front Oasis have a hot tub?

No, there isn't a spa tub at this hotel.

Does Villa Santuario Lake Front Oasis feature a restaurant that includes a breakfast menu?

No, Villa Santuario Lake Front Oasis doesn't have a restaurant that serves breakfast.

Will Villa Santuario Lake Front Oasis allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Villa Santuario Lake Front Oasis for a fee of MXN 500 per pet, per night.

Does Villa Santuario Lake Front Oasis have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Villa Santuario Lake Front Oasis?

The closest major airport to Villa Santuario Lake Front Oasis is Chetumal, Quintana Roo (CTM-Chetumal Intl.), which is 29.2 mi away (63 minutes by car). Another top airport is Corozal (CZH), which is around 24.7 mi away.

Can I book a room with a balcony at Villa Santuario Lake Front Oasis?

Yes, every guestroom at Villa Santuario Lake Front Oasis comes with a balcony/patio and some offer lake and valley views.

Villa Santuario Lake Front Oasis Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 14 out of 26 reviews
Rating 8 - Good. 4 out of 26 reviews
Rating 6 - Okay. 2 out of 26 reviews
Rating 4 - Poor. 1 out of 26 reviews
Rating 2 - Terrible. 5 out of 26 reviews

6.8/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Joseph

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Great place to get away from it all. Nice staff
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Gustavo

Liked: Staff & service, amenities, property conditions & facilities
Our stay was good, The staff at the hotel are nice, but the hotel is really far from the main road, and not very accessible, the room was nice, with good mattress and bed.
View from the hotel lobby
View from my room, I think it’s the best room at the venue.
Stayed 1 night in Aug 2024
Verified review

6/10 Okay

Francesca

Liked: Staff & service
Disliked: Cleanliness
The place is perfect to relax and stay away from the chaos (but just 10 min drive to the center). I know it's in the middle of the nature, but the cleaning can certainly improve, there are spiderwebs and dust in every corner of the room. Breakfast was 1 toast with jam and some fruit, good but probbaly not enough for many people. Wi-Fi signal a bit poor in the rooms. The common areas are lovely. The last km to get there is a bit crazy, full of big holes.
Stayed 2 nights in Aug 2023
Verified review

2/10 Terrible

Ofelia

Disliked: Cleanliness, staff & service, property conditions & facilities
The room/cabin is old and rundown theres a smell to it and it was infested with bugs. We arrived late so we wanted to shower. There was no hot water so we had to call for them to turn on the boiler. When i reach for our towels a bug was came out crawling from underneath and the towel had red blood stains on them. It was hard to sleep because there were fleas and bugs all over us so we decided to leave the next following morning.
Stayed 5 nights in Aug 2025
Verified review

2/10 Terrible

alberto

Disliked: Cleanliness, amenities, property conditions & facilities
Nunca nadie debería de hacer una reserva en este lugar, esta es uno de los peores sitios y servicios la persona a cargo es grosera y miserable. Y expedía no puede hacer nada al respeto… terrible. Perdimos el dinero y ni si quiera nos dieron el servicio. Ridículo y expedía dice que es responsabilidad del inmueble y el inmueble dice que es responsabilidad de expedía… FRUSTRANTE como bien dice el último mensaje del equipo de expedía. Mal ambos. Pero el inmueble es el peor
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Gilberto

Liked: Cleanliness, staff & service, amenities
Llegamos tarde a hacer el check in , nos comunicamos con el hotel , y sin problema nos apoyaron .
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

JOSE GILBERTO OTONIEL

Liked: Cleanliness, amenities, property conditions & facilities
Excelente anfitrión y muy accesible. Muy recomendable La vista es bonita, especialmente en la mañana
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Adriana

Liked: Cleanliness, amenities, property conditions & facilities
Es un lugar increíble y la anfitriona de lo mejor
Stayed 2 nights in Oct 2025
Verified review

2/10 Terrible

JOAQUIN

Disliked: Staff & service, amenities
No nos pudimos quedar en el hotel. Nada que ver con las fotos de Hotels. Olor a himedad en habitacion. Cuarto mal hecho. Sin tv que no especifican. Ubicación terrible. De hecho solicitamos cancelación pero aun no hemos twnido respuesta
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sra Norma, muy amable
Stayed 2 nights in Oct 2025
Verified review

2/10 Terrible

Gabriela

Disliked: Cleanliness, property conditions & facilities
Primero que nada, el camino para llegar ahí está horrible. Al llegar ahí el chico de la recepción muy amable pero el cuarto olía súper mal, había telarañas por todos lados, tan mal estaba que decidimos irnos de ahí en una hora, a la mañana siguiente me llama una mujer preguntándome porque no llegué al lugar y le dije que porque no era lo que esperaba y me contestó “es la selva no sé qué esperabas” yo aún tenía la llave del lugar porque había reservado dos días y la mujer gritándome en el teléfono. Súper mala experiencia.
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Ana Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Está muy bien , son cabañas rústicas dentro de la selva a la orilla de la laguna, muy bonito para estar en contacto con la naturaleza
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Guillaume

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bel emplacement avec accès à la lagune. Acceuil agréable de Norma
Stayed 4 nights in Aug 2025
Verified review

10/10 Excellent

David Osorno

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente, lleven repelente..
Stayed 4 nights in Jun 2025
Verified review

10/10 Excellent

Jessica

El lugar es muy bonito y las casitas del árbol son un detalle excelente. Tal cual, el lugar es para desconectarte de todo. Lo malo es que para llegar, es un camino de terraceria largo y tedioso.
Stayed 3 nights in Mar 2025
Verified review

4/10 Poor

angel Armando

Liked: Room comfort

No fue agradable

No esperábamos recorrer 3 kilómetros a campo traviesa y a 8 km de Bacalar . El camino a las instalaciones muy malo
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Sairi

Liked: Cleanliness, staff & service, property conditions & facilities
Es forzoso llegar en auto, todo es terracería, pero vale la pena ver toda la naturaleza, una vez en el lugar todo es muy tranquilo y si buscas unas cabañas estás son realmente acogedoras y muy coquetas, los anfitriones son súper cordiales, los alimentos muy ricos. Cuentan con un kayak el cuál lo ocupamos sin ningún costo para ir a dar una vuelta a la laguna la cual es super tranquila y linda, si buscas pasar tu día para desconectarte y conectar con la naturaleza éste es el lugar ideal, nos encantó a mi esposo a mi hijo de 4 años y a mi, muchísimas gracias por su hospitalidad.
Stayed 1 night in Jan 2025
Verified review

6/10 Okay

Javier

El lugar es básico. La habitación también . Caro para el servicio y las instalaciones que ofrecen. Los empleados chatean con el celular mientras les hablas.
Stayed 1 night in Aug 2024
Verified review

8/10 Good

Ernesto

Liked: Staff & service, property conditions & facilities

Relax y conectarse con la naturaleza.

Definitivamente este hotel es para una experiencia de relax y contacto con la naturaleza, nos alojamos en la cabaña principal con vista a la laguna y nos pareció ligeramente diferente a la foto, en algunos detalles, el techo es completamente de huano por lo que puedes esperar que cualquier animal se interne en la cabaña, hay aberturas por toda la cabaña donde pueden entrar moscos, a pesar de que fumigaron cuando llegamos, si pudimos observar algunos animalitos a excepción de moscos, gracias a Dios. Hay que mencionar que la cabaña NO TIENE AC, por lo que solo contarás con ventilador y la brisa de la laguna. Si todo lo anterior no representa problema para ti...entonces es el lugar ideal, buen servicio de los encargados, muelle prácticamente privado para nadar, servicio de kayacs, etc. El desayuno que incluye es súper simple por lo que seguramente te quedarás con hambre y tendrás que pedir algo adicional con costo. Pudimos observar el el check in que cobran 25dlls por llevar mascota a pesar de que en hoteles.com no indica costo alguno. El lugar maravilloso para conectar con la naturaleza y relajarte lejos de absolutamente todo.
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Xiuhtic

Liked: Cleanliness, staff & service, property conditions & facilities
Fue una experiencia memorable en Villa Santuario. El gerente y la chef fueron los más atentos y amables con nosotros. El hotel está situado en una ubicación aislada del bullicio de Bacalar lo que facilitó que la visita fuera para descansar y admirar la increíble belleza del lugar. La recomendación para esta y cualquier otra zona desde Cancún hacia el sur es rentar un auto porque en general el transporte público/taxis es escaso. Definitivamente volveré.
Stayed 2 nights in Jul 2023
Verified review

10/10 Excellent

Jorge Alejandro

Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Jose

Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Roxanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2025
Verified review

2/10 Terrible

Rob

Disliked: Cleanliness, staff & service, property conditions & facilities
Verified review

10/10 Excellent

jerry l

Stayed 1 night in Jun 2023