Hotel Puerta de la Santa

3.0 star property
Central hotel with a restaurant connected to the convention center in Ávila

Choose dates to view prices

Photo gallery for Hotel Puerta de la Santa

Coffee shop
Lobby
Interior
Interior
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Laundry
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
Calle Empedrada 1, Ávila, Avila, 05002
  • Place, Walls of Ávila
    ‪1 min walk‬
  • Place, Ávila Cathedral
    ‪6 min walk‬
  • Place, Lienzo Norte Exhibition and Congress Center
    ‪8 min walk‬

Room options

Double Room

10.0 out of 10
Exceptional
(3 reviews)
  • 183 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Standard Triple Room

9.4 out of 10
Exceptional
(3 reviews)
  • 269 sq ft
  • City view
  • Sleeps 3
  • 3 Twin Beds

About the neighborhood

Ávila

Located in Old Town of Ávila, Hotel Puerta de la Santa is next to Walls of Ávila and Convento de Santa Teresa. This 12-room, 3-star hotel has a restaurant and a bar/lounge, along with free in-room WiFi. Centrally located in Ávila, the hotel is connected to the convention center, and a short walk from Tower of Los Guzmanes and Torreon de los Guzmanes.

What's nearby

  • Walls of Ávila - 1 min walk - 0.0 miles
  • Ávila Cathedral - 6 min walk - 0.4 miles
  • Lienzo Norte Exhibition and Congress Center - 8 min walk - 0.5 miles
  • Los Cuatro Postes - 11 min walk - 0.6 miles
  • National Police College - 7 min drive - 4.7 miles

Getting around

  • Avila (AVS-Avila Train Station) - 9 min drive
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 84 min drive

Restaurants

  • ‪La Flor De Castilla - ‬6 min walk
  • ‪Grand Prix - ‬5 min walk
  • ‪Taberna El Emiliano - ‬5 min walk
  • ‪Mesón del Rastro - ‬3 min walk
  • ‪La Bruja - ‬4 min walk

About this property

Hotel Puerta de la Santa

Central hotel with a restaurant connected to the convention center in Ávila
At Hotel Puerta de la Santa, guests have access to free WiFi in public areas, free newspapers, and a terrace. Front-desk staff can assist with dry cleaning/laundry, luggage storage, and tours or tickets. Additional amenities include laundry facilities and a vending machine.
Guests can enjoy flat-screen TVs and stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Safes, phones, and desks are other standard amenities.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

More

  • 1 building
  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Room service

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:30 PM; Check-in end time: 10 PM
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:30 AM - 10:30 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
  • Check-in: 1:30 PM—-10 PM
  • Check-out: noon
The front desk is available during limited hours.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • No cribs or infant beds are available.

Property is also known as

Hotel Puerta Santa
Hotel Puerta Santa Avila
Puerta Santa Avila
Hotel Puerta de la Santa Hotel
Hotel Puerta de la Santa Ávila
Hotel Puerta de la Santa Hotel Ávila

Frequently asked questions

Is free cancellation available at Hotel Puerta de la Santa?

Hotel Puerta de la Santa offers free cancellation on some room rates. To learn more, review the cancellation policy on our site.

How much does it cost to stay at Hotel Puerta de la Santa?

As of Oct 25, 2025, prices found for a 1-night stay for 2 adults at Hotel Puerta de la Santa on Oct 28, 2025 start from $63.38, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Hotel Puerta de la Santa?

This hotel is situated in Old Town of Ávila, just steps from Walls of Ávila and Convento de Santa Teresa, and within a short walk of Plaza Mercado Chico. You'll also find Basilica de San Vicente and Los Cuatro Postes less than a mile away.

Will I be able to park at Hotel Puerta de la Santa?

No, this hotel doesn't offer parking.

Does Hotel Puerta de la Santa include a casino at the property?

No, Hotel Puerta de la Santa doesn't have a casino.

Is there an indoor pool at Hotel Puerta de la Santa?

No, there is no indoor pool at this hotel.

Is Hotel Puerta de la Santa good for couples?

Couples staying at this hotel will appreciate amenities like a bar and a restaurant plus some guestrooms include city views.

Are there hot tubs at Hotel Puerta de la Santa?

No, this hotel doesn't have a spa tub.

Does Hotel Puerta de la Santa have a restaurant with a breakfast menu?

Yes, Hotel Puerta de la Santa serves breakfast for a surcharge from its restaurant.

Does Hotel Puerta de la Santa allow pets to stay free of charge?

No, pets aren't allowed at Hotel Puerta de la Santa.

Are there connecting rooms at Hotel Puerta de la Santa?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies that I can book at Hotel Puerta de la Santa?

No, there aren't any guestrooms with balconies at Hotel Puerta de la Santa.

Hotel Puerta de la Santa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 54 out of 103 reviews
Rating 8 - Good. 36 out of 103 reviews
Rating 6 - Okay. 11 out of 103 reviews
Rating 4 - Poor. 1 out of 103 reviews
Rating 2 - Terrible. 1 out of 103 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Catherine

Stayed 1 night in Jul 2025

10/10 Excellent

Andres

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything
Stayed 1 night in May 2025

8/10 Good

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location with easy street parking

Very helpful friendly staff. Room and bathroom very clean. Very quiet location right by the medieval wall with pleasant walk to the town square.
Stayed 1 night in Sep 2024

10/10 Excellent

Sue

Stayed 1 night in Jun 2024

6/10 Okay

Leo

Stayed 1 night in Jun 2024

8/10 Good

PAUL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great little hotel

Ideal location right beside the city walls. All of the major sights within walking distance. Very clean hotel and rooms, lovely staff
Stayed 1 night in May 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to old town and like new.
Stayed 1 night in Jan 2023

10/10 Excellent

Lewis

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would use again

Great hotel for visiting Avila. Very close to the main square. There is also plenty of free parking spots beside the hotel.
Stayed 1 night in May 2021

10/10 Excellent

Elizabeth, Miami, Fl.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Puerta de la Santa stay

This was a very nice little hotel. Location was excellent. Breakfast could be a lot hearty than it was.
Stayed 1 night in Jun 2018

8/10 Good

Gloria, SURREY

Liked: Cleanliness, property conditions & facilities, room comfort

Nice hotel close to Avila's wall.

Quaint and clean hotel in a very good location. About 100 meters away from the wall's entrance. The staff is friendly and the coffe at their coffe shop was excellent.
Stayed 2 nights in Nov 2017

6/10 Okay

Lalita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel exceeded expectations but guests were noisy

Hotel was fantastic, super clean, staff spoke little English but were willing to listen to my horrible Spanish, room smelled great (perhaps there was a scent sprayed onto the sheets), bed super comfortable. Only problem (was rather a large problem) is that sound travels because the walls are thin, and from 5 pm to when I slept at 11, the children and families in other rooms kept making so much noise. Had to put in earphones and listen to rain sounds - ear plugs did not help at all. If the other people had respected that I did not want to hear their every movement and conversation, then it would've been an excellent stay.
Stayed 1 night in Nov 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, friendly staff, great coffee and reasonable price.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location value for money

Located closed to the tourist sites of Avila, everything was walkable from here. Friendly staff, nice room, no complaints.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

TSZ KIN

Liked: Cleanliness, staff & service

10/10 Excellent

Neil, Saratoga Springs, NewYork

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fall 2015 Adventure!

Our stay was outstanding!. We are traveling through Spain and Portugal for one month and have decided to return to Avila during our travels and stay again!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Avila Hotel

Small two star hotel just outside the walls of Avila. Fantastic location, just steps from a gate into the old city. Basic hotel with plain room, two single beds, nightstands and a small desk. But clean and functional, with a good bathroom. And air conditioning worked well, and since it had a separate control, didn't shut off when you left the room - which is needed in the Spanish summer.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Nice clean modern rooms. Service was excellent. Location was right at the old city Port de la Santa. Couldn't have asked for more

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities

Basic but clean hotel

This is a basic hotel that suited our needs for a quick one night's stay. It was clean and close to the historic area of Avila. The room is on the small side and is very basic but fine for 1 night. Breakfast and parking are not included. Free parking is available on the street if you can find it or there is a parking garage close by. A few breakfast items and coffee are available for purchase at the cafeteria that is part of the hotel.

8/10 Good

Daniela

Liked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel in a great location

A one night stopover enroute to Sevilla from Bilbao doesn't do avillia or this hotel justice. It's a beautiful town, rich in history and especially importanr for Catholics as this is the birthplace of one of our very important saints. The welcome from this hotel was wonderful. It's location is ideal and the room was suberb. I only reduced score by one point for a couple of lights that didn't work and our ensuite bathroom door that kept jamming, once with 2 yr old inside. Never resulted in call to reception but a couple of anxious kids for a few moments but hey, they got over it! I would definately return.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super Comfortable!

Nice location just outside city wall. Easy walking distance to plazas. Super friendly and helpful staff. The rooms are very clean. One con is first floor roomies at ground level so you do hear some traffic noise mainly morning and early afternoon.

10/10 Excellent

vinnie, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional quality and location.

You have to try very hard to fault this place. Everything looks new and of high quality. Even the beds were good! There is aircon in the rooms and you can eat your own food in the cafeteria. There is a automatic car park in 100m down hotel side street but there was plenty of free street parking in June. Worth driving to los cuatre postes about 2km from hotel to see walls illuminated, lights on about 10.15pm and off about 11.15pm Don't let the moaners and nit-pickers put you off.

10/10 Excellent

Ann, Liverpool, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely small hotel in excellent location for old town. Staff were friendly and helpful. Room was quiet and spotless, with clean, modern lines. If walking from the station, make sure you aim for the city wall and walk along the pedestrianised ramparts on the south side to find the hotel right across the road from the gate which gives the hotel its name. Plenty of good restaurants and tapas bars within the walled old town.