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Hotel Puerta de la Santa

Property class: 3

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Photo gallery for Hotel Puerta de la Santa

A dining table set with plates, cutlery, and glasses, with a view of a castle through a glass door.
A restaurant with tables and chairs, a counter with plants, and a door labeled "SALIDA".
A hotel with a staircase leading to the entrance, a Coca-Cola refrigerator outside, and a sign indicating a hotel and a cafe.
A hallway with a wooden floor, a white chair, a staircase with a handrail, and a sign reading "SALIDA" (exit).
A modern hotel room with a large bed, wooden floor, a headboard with integrated lighting, a bedside table, and a window with sheer curtains.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar
  • Laundry
  • Room service

Explore the area

View in a map
Calle Empedrada 1, Ávila, Avila, 05002
  • Place, Walls of Ávila
    ‪1 min walk‬
  • Place, Ávila Cathedral
    ‪8 min walk‬
  • Place, Lienzo Norte Exhibition and Congress Center
    ‪10 min walk‬

Room options

View all photos for Double Room

A hotel room with a bed, a bedside table, and a nightstand.

Double Room

9.8 out of 10
Exceptional
(7 reviews)
  • City view
  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Triple Room

A bedroom with two beds, a window with curtains, a radiator, and a wooden headboard.

Standard Triple Room

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 269 sq ft
  • Sleeps 3
  • 3 Twin Beds

About the neighborhood

Ávila

Located in Old Town of Ávila, Hotel Puerta de la Santa is next to Walls of Ávila and Convento de Santa Teresa. This 12-room, 3-star hotel has a restaurant and a bar/lounge, along with free in-room WiFi. Centrally located in Ávila, the hotel is connected to the convention center, and a short walk from Tower of Los Guzmanes and Palacio de Superunda.

What's nearby

  • Walls of Ávila - 1 min walk - 0.1 miles
  • Church of San Juan Bautista - 5 min walk - 0.3 miles
  • Ávila Cathedral - 8 min walk - 0.5 miles
  • Lienzo Norte Exhibition and Congress Center - 10 min walk - 0.6 miles
  • Los Cuatro Postes - 12 min walk - 0.6 miles

Getting around

  • Avila (AVS-Avila Train Station) - 9 min drive
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 83 min drive

Restaurants

  • ‪Palacio de Sofraga - ‬9 min walk
  • ‪Granier - ‬7 min walk
  • ‪Restaurante El Torreon - ‬8 min walk
  • ‪La Flor De Castilla - ‬6 min walk
  • ‪Bar Restaurante El Rincón - ‬6 min walk

About this property

Hotel Puerta de la Santa

At Hotel Puerta de la Santa, guests have access to free WiFi in public areas, free newspapers, and a terrace. Front-desk staff can assist with tours or tickets, securing valuables, and dry cleaning/laundry. Additional amenities include laundry facilities and a vending machine.
Guests can enjoy flat-screen TVs and stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Safes, phones, and desks are other standard amenities.

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  • Free WiFi
  • Air conditioning
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9.2 out of 10, Wonderful, 700 reviews
$65 nightly
The price is $72
Nov 22 - Nov 23
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Room service

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:30 PM; Check-in end time: 10 PM
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:30 AM - 10:30 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Property payment types

  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Safety features at this property include a fire extinguisher
  • Check-in: 1:30 PM—-10 PM
  • Check-out: noon
The front desk is available during limited hours.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards.
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Hotel Puerta Santa
Hotel Puerta Santa Avila
Puerta Santa Avila
Hotel Puerta de la Santa Hotel
Hotel Puerta de la Santa Ávila
Hotel Puerta de la Santa Hotel Ávila

Frequently asked questions

Is free cancellation available at Hotel Puerta de la Santa?

Hotel Puerta de la Santa offers free cancellation on some room rates. To learn more, review the cancellation policy on our site.

How much does it cost to stay at Hotel Puerta de la Santa?

As of Nov 15, 2026, prices found for a 1-night stay for 2 adults at Hotel Puerta de la Santa on Nov 22, 2026 start from $61, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Hotel Puerta de la Santa?

This hotel is situated in Old Town of Ávila, just steps from Walls of Ávila and Convento de Santa Teresa, and within a short walk of Ávila City Hall. You'll also find Basilica de San Vicente and Los Cuatro Postes less than a mile away.

Is parking available on site at Hotel Puerta de la Santa?

No, there isn't parking available at the hotel.

Does Hotel Puerta de la Santa include a casino at the property?

No, Hotel Puerta de la Santa doesn't have a casino.

Is there an indoor pool at Hotel Puerta de la Santa?

No, there is no indoor pool at this hotel.

Is Hotel Puerta de la Santa good for couples?

Couples staying at this hotel will appreciate amenities like a restaurant and a bar/lounge plus some guestrooms include a city view.

Are there hot tubs at Hotel Puerta de la Santa?

No, this hotel doesn't have a spa tub.

Does Hotel Puerta de la Santa have a restaurant with a breakfast menu?

Yes, Hotel Puerta de la Santa serves breakfast for a surcharge from its restaurant.

Does Hotel Puerta de la Santa allow pets to stay free of charge?

No, pets aren't allowed at Hotel Puerta de la Santa.

Are there connecting rooms at Hotel Puerta de la Santa?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies that I can book at Hotel Puerta de la Santa?

No, there aren't any guestrooms at Hotel Puerta de la Santa that offer a balcony.

Hotel Puerta de la Santa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 62 out of 123 reviews
Rating 8 - Good. 45 out of 123 reviews
Rating 6 - Okay. 12 out of 123 reviews
Rating 4 - Poor. 2 out of 123 reviews
Rating 2 - Terrible. 2 out of 123 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

perfect location.
Stayed 1 night in Oct 2023
Verified review

2/10 Terrible

Need to improved their hotel to accommodate elderly people
Stayed 6 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great little hotel

Ideal location right beside the city walls. All of the major sights within walking distance. Very clean hotel and rooms, lovely staff
Stayed 1 night in May 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location with easy street parking

Very helpful friendly staff. Room and bathroom very clean. Very quiet location right by the medieval wall with pleasant walk to the town square.
Stayed 1 night in Sep 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a small family hotel very close to Saint Teresa’s natal home church. Wish they had coffee cafe available early with perhaps a machine. Even though limited staff, Norma was very helpful and a sweetheart. On the negative side, there are no close restaurants or shops but the walk into the busier plazas was not bad at all and it was an easy walk to out the walls Lienzo Norte. Will definitely stay there again. Thank you to the owner 👏!!!
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to old town and like new.
Stayed 1 night in Jan 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice little hotel near the wall of the city. Short walk in town. Room small, basic and clean. Enough for one night stay.
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo limpio. Excelente servicio de cafetería.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitación limpia y con cama muy cómoda,baño en muy buenas condiciones ,la persona que nos atendió muy amable y atenta .La ubicación muy buena, para repetir
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Al lado de una de las puertas de entrada a la zona Amurallada , con facilidad de aparcamiento . Personal muy atento
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Muy centrico, al lado de la muralla
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Comoda
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Equipe muito atenciosa, localização perfeita, limpeza ok também.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy perfecto
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Todo muy bien
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Localização excelente
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomendado

Excelente recibimiento, muy pendiente de nuestro ingreso, atención 10 de 10, el hotel muy aseado y confortable, cerca de todo fácil de llegar. Recomendado…
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótima localização, tudo à pé...

Ótima localização, colado com a muralha. Staff muito boa, muito atenciosa. O café é prático, sem muitas opções, mas o demais, compensa!!
Stayed 3 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo perfecto 👌💯
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen hotel

Hotel cercano al casco antiguo , personal amable , instalaciones muy limpias , calidad precio bien
Stayed 1 night in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort

Buen hotel cerca de la muralla

Hotel sencillo enfrente de la muralla. La habitación era cómoda. No cuenta con ascensor, pero si tu habitación es en primera planta, puedes entrar por la cafetería del hotel y evitar las escaleras. La atención del personal es muy buena, aunque no tiene recepción 24 hs. Igualmente, puedes comunicarte con ellos en caso de que pierdas la llave de acceso. La relación precio/calidad es buena. Volvería.
Dormitorio
Vista desde el hotel
Vista desde la habitación
Baño
Stayed 1 night in Jun 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Sehr ruhig gelegenes leines Hotel an der historischen Stadtmauer. Mehrere Restaurants in der Nähe zu Fuß erreichbar.
Stayed 1 night in May 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel agradável e bem localuzado

Boa localização, a apenas algumas dezenas de metros da muralha. Os quartos são pequenos, mas o suficiente para um casal. Sentimos a falta de um frigobar. Os preços da cafeteria são justos, considerando que é um local turístico. Achamos o colchão da cama pequeno.
Stayed 4 nights in May 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would use again

Great hotel for visiting Avila. Very close to the main square. There is also plenty of free parking spots beside the hotel.
Stayed 1 night in May 2021

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