This was the second time I've stayed here, it is a great place! Everyone makes you feel very welcome :)
It was very clean, I really liked that there was no carpet in the room much more sanitary.
We were pleasantly surprised at the size of the rooms, and it seemed to be a fairly new space. The staff, however, is what took the prize. They were friendly and very personable. Liz was great for check-in and check-out, but Louie went above and beyond, stopping what he was doing in order to help give our car a jumpstart when we left the dome light on all night. 10/10 would stay over here again.
Quick list of annoyances: 1. Shower so narrow my shoulders touched both walls while under the shower head. 2. TV remote was bad. The screen was so bright I could have gotten a sun tan and there's no way to get the list of channels to leave the screen without physically going to the TV to press the Menu button. 3. At breakfast, there was no real sugar for coffee and the waffle station was out of order (no waffle mix).. Also, the TV was so loud in the breakfast area I had to leave. 4. Clustering of guests: At 11 PM, in a hotel that was virtually empty (3 cars in the parking lot), they check a guy in right next to me. I mean, you can't at least stagger the guests by a room or to so I don't have to hear him banging around until midnight? 5. Faux-wood floors mean lots of noise from the room above. Again, really? You put someone right above me in an empty hotel?
There were benches outside my window. Guests and staff used them as a smoking area. The room would smell like smoke.
Room size was good. Clean. Breakfast place is not the
Friendly staff from the moment I walked in. I had a room on the second floor and asked to be moved to the third floor which is the highest floor in the hotel with no problem. The room was big, modern and extremely comfortable. Nice area and very quite, do not hear outside noise. Excellent stay!
Very well maintained hotel...staff there for guests from the beginning. ..friendly staff made the stay a great pleasure. ..very clean and comfortable. ..will be back!!
Very helpful staff, rooms with amazing decor, very comfortable stay.
This place was a bit outof the way but sooo very comfortable. My new place to stay when i am in town.
Best Western Plus Pflugerville places you within a 15-minute drive of popular attractions such as Dell Computer HQ and Dell Diamond. This 70-room hotel has conveniences like free breakfast, an outdoor pool, and a 24-hour fitness center.
Free full breakfast is served each morning from 6:00 AM to 9:00 AM.
All 70 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. 40-inch LED TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Other standard amenities include free local calls and ironing boards.
Guests staying at Best Western Plus Pflugerville enjoy an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. If you drive, take advantage of free parking. The front desk is staffed 24/7 to help with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include a meeting room, a 24-hour business center, and express check-out.
Thank you!
This was the second time I've stayed here, it is a great place! Everyone makes you feel very welcome :)
Thank you for the feedbackI Come see us again soon!
It was very clean, I really liked that there was no carpet in the room much more sanitary.
Thank you for the feedback, we will share this with out staff! Come see us again soon!
We were pleasantly surprised at the size of the rooms, and it seemed to be a fairly new space. The staff, however, is what took the prize. They were friendly and very personable. Liz was great for check-in and check-out, but Louie went above and beyond, stopping what he was doing in order to help give our car a jumpstart when we left the dome light on all night. 10/10 would stay over here again.
Thank you for the positive feedback! We hope to see you again soon should you find yourself in the area! Yours in hospitality, SP - GM
Quick list of annoyances: 1. Shower so narrow my shoulders touched both walls while under the shower head. 2. TV remote was bad. The screen was so bright I could have gotten a sun tan and there's no way to get the list of channels to leave the screen without physically going to the TV to press the Menu button. 3. At breakfast, there was no real sugar for coffee and the waffle station was out of order (no waffle mix).. Also, the TV was so loud in the breakfast area I had to leave. 4. Clustering of guests: At 11 PM, in a hotel that was virtually empty (3 cars in the parking lot), they check a guy in right next to me. I mean, you can't at least stagger the guests by a room or to so I don't have to hear him banging around until midnight? 5. Faux-wood floors mean lots of noise from the room above. Again, really? You put someone right above me in an empty hotel?
Thank you so much for your feedback. We are sorry to learn that your stay was not completely satisfactory. Your comments were shared with our team, hopefully next time you visit us will experience a better stay. Yours in hospitality, SP General Manager
There were benches outside my window. Guests and staff used them as a smoking area. The room would smell like smoke.
Thank you so much for your feedback. Your comments were shared with our team and will work on improving our quality and service. We would like to invite you back to our hotel so that you can enjoy our beautiful hotel. See you soon! Yours in hospitality, Sam P General Manager
Anonymous, Thank you so much for your feedback. We are happy to learn that your stay here was perfect. Our team is eager to serve you again. See you soon! Yours in hospitality, Sam P General manager
Room size was good. Clean. Breakfast place is not the
Anonymous, Thank you so much for your feedback. Our team is sorry to learn, your stay here was not perfect. Your comments were shared with our team and will work on improving. See you soon! Yours in hospitality, Sam P General Manager
Friendly staff from the moment I walked in. I had a room on the second floor and asked to be moved to the third floor which is the highest floor in the hotel with no problem. The room was big, modern and extremely comfortable. Nice area and very quite, do not hear outside noise. Excellent stay!
Thank you
Thanks for the feedback.