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Hotel Bahnhof Ausserberg

2.0 star property
Pet-friendly lodge with free parking connected to a rail/subway station in Ausserberg

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Photo gallery for Hotel Bahnhof Ausserberg

Lounge
Restaurant
Exterior
Interior
Porch

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Pet friendly
  • Housekeeping
  • Parking included

Explore the area

View in a map
Bahnhofstrasse 9, Ausserberg, VS, 3938
  • Place, Salzgeber
    ‪3 min drive‬
  • Place, Leukerbad-Therme
    ‪27 min drive‬
  • Place, Zermatt-Matterhorn Ski Paradise
    ‪42 min drive‬
  • Airport, Sion (SIR)
    ‪36 min drive‬

Room options

View all photos for Standard Double Room, 1 Double Bed, Balcony

Free WiFi, bed sheets

Standard Double Room, 1 Double Bed, Balcony

  • 237 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Quadruple Room, Multiple Beds, Non Smoking (toilette on the floor)

Standard Quadruple Room, Multiple Beds, Non Smoking (toilette on the floor) | Bathroom | Hair dryer, towels

Standard Quadruple Room, Multiple Beds, Non Smoking (toilette on the floor)

  • 258 sq ft
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Bunk Beds

View all photos for Standard Double or Twin Room

Free WiFi, bed sheets

Standard Double or Twin Room

  • 215 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room, Shared Bathroom

Triple Room, Shared Bathroom | Free WiFi, bed sheets

Triple Room, Shared Bathroom

  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Budget double room

Terrace/patio

Budget double room

  • 215 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Ausserberg

Located within a mile (2 km) of Salzgeber, Hotel Bahnhof Ausserberg is within 2 miles (3 km) of Swiss Alps Jungfrau-Aletsch. This 27-room lodge has conveniences like a restaurant, free in-room WiFi, and free self parking. Located centrally in Ausserberg, it's connected to a rail/subway station and also close to Raron-Unterbaech Gondola and Raron-Eischoll Gondola.
View more Lodges in AusserbergOpens in a new window

What's nearby

  • Salzgeber - 3 min drive - 1.7 miles
  • Brigerbad Thermal Pools - 9 min drive - 7.9 miles
  • Leukerbad-Therme - 27 min drive - 19.4 miles
  • Saas-Fee Ski Resort - 32 min drive - 19.3 miles
  • Zermatt-Matterhorn Ski Paradise - 42 min drive - 26.6 miles

Getting around

  • Ausserberg Station - 3 min walk
  • Sion (SIR) - 38 min drive

Restaurants

  • ‪Mcdonalds - ‬8 min drive
  • ‪Migros Restaurant - ‬8 min drive
  • ‪Tiziano's - ‬8 min drive
  • ‪Restaurant Schmitta - ‬10 min drive
  • ‪McDonald's - ‬9 min drive

About this property

Hotel Bahnhof Ausserberg

Pet-friendly lodge with free parking connected to a rail/subway station in Ausserberg
Guests of Hotel Bahnhof Ausserberg enjoy access to free WiFi in public areas, conference space, and a 24-hour business center. There's free parking if you drive. Friendly staff can provide tour or ticket assistance, and also offer advice about sightseeing. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include an arcade/game room, express check-in, and express check-out.
100-cm LED TVs come with satellite channels, and guests can stay connected with free WiFi. Hair dryers are also standard.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Schlosshotel - Self Check-In Hotel am Schlosspark
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
8.4 out of 10, Very Good, 423 reviews
$133 nightly
The price is $144
Dec 2 - Dec 3
Total with taxes and fees
Schlosshotel - Self Check-In Hotel am Schlosspark

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Daily buffet breakfast available 5:00 AM to 10:00 AM for a fee: CHF 15 for adults and CHF 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Playground

Family friendly

  • Arcade/game room
  • Playground
  • Snack bar/deli

Conveniences

  • Hair salon

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 269 square feet of conference space
  • Coworking space
  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • Terrace

Accessibility

  • No elevator

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • 100-cm LED TV with satellite channels

Food and drink

  • Room service

More

  • Heating

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 8:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; access will be through a private entrance
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Private entrance

Pets

  • This property welcomes pets for CHF 20 per pet, per night
  • Dogs only
  • Pet weight must not exceed 11 lbs per pet
  • Food and water bowls are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CHF 15 for adults and CHF 15 for children
  • Pet fee: CHF 20 per pet, per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
Checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts major credit cards. Cash is not accepted.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Bahnhof Ausserberg
Hotel Bahnhof Ausserberg Lodge
Hotel Bahnhof Ausserberg
Hotel Bahnhof Ausserberg Ausserberg
Hotel Bahnhof Ausserberg Lodge Ausserberg

Frequently asked questions

Is free cancellation available at Hotel Bahnhof Ausserberg?

Hotel Bahnhof Ausserberg provides free cancellation on some room rates. For additional details, review the cancellation policy on our site.

What is there to do close to Hotel Bahnhof Ausserberg?

This lodge is located in Ausserberg, close to Brigerbad Thermal Pools, Gampel-Jeizinen Gondola, and Raron-Unterbaech Gondola. You'll also find Swiss Alps Jungfrau-Aletsch and Raron-Eischoll Gondola within a short drive.

Is parking available on site at Hotel Bahnhof Ausserberg?

Yes, uncovered self parking is offered for free at the lodge.

Does Hotel Bahnhof Ausserberg have a casino on the premises?

No, Hotel Bahnhof Ausserberg doesn't have a casino.

Will I find an indoor pool at Hotel Bahnhof Ausserberg?

No, there is no indoor pool at this lodge.

What do couples enjoy most about Hotel Bahnhof Ausserberg?

Couples staying at this lodge will appreciate amenities like a bar plus some guestrooms include kitchens and rainfall showerheads.

Does Hotel Bahnhof Ausserberg have a hot tub?

No, there isn't a spa tub at this lodge.

Does Hotel Bahnhof Ausserberg have a restaurant with a breakfast menu?

Yes, Hotel Bahnhof Ausserberg serves buffet breakfast each morning for a surcharge from its restaurant.

Will Hotel Bahnhof Ausserberg allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Hotel Bahnhof Ausserberg for a fee of CHF 20 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at Hotel Bahnhof Ausserberg?

No, this lodge doesn't feature connecting guestrooms.

How close is the airport from Hotel Bahnhof Ausserberg?

The closest major airport to Hotel Bahnhof Ausserberg is Sion (SIR), which is 28.8 mi away (38 minutes by car).

Can I book a room with a balcony at Hotel Bahnhof Ausserberg?

Yes, some guestrooms at this lodge offer a furnished balcony where guests can enjoy mountain or courtyard views.

Hotel Bahnhof Ausserberg Reviews

Reviews

6.8
Rating 10 - Excellent. 15 out of 61 reviews
Rating 8 - Good. 18 out of 61 reviews
Rating 6 - Okay. 9 out of 61 reviews
Rating 4 - Poor. 9 out of 61 reviews
Rating 2 - Terrible. 10 out of 61 reviews

8.0/10

Cleanliness

7.4/10

Staff & service

5.6/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Marc

Traveled with partner
Disliked: Amenities
No elevator to bring the luggages to the 4th floor. No AC just a little fan. We had to sleep with the windows all opened without screen and place the little fan in the window to have some fresh air. Bathroom is also pretty small. We were ok but won’t book there if I return.
Stayed 2 nights in Aug 2025

10/10 Excellent

Florin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
View
View
View
Traditional style lovely interior and stairs.
Stayed 2 nights in Jul 2025

2/10 Terrible

alan

Stayed 2 nights in Jul 2025

2/10 Terrible

Aaron

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
DO NOT STAY!!! BED BUGS AND THEY LIEF ABOUT REFUNDING!!! I was checked into a dirty room that had bed bugs, cigarette ashes, stained sheets, crumbs, and scum all over the sink. We went to check out immediately. They have no staff and I had to communicate through a camera. He insisted goving me a new room but they have bed bugs in the hotel!!! We didnt want an infestation. He finally agreed that if I contacted Expedia, the mager in the morning would refund me in I dropped my keys off in the checkout box. I dod exactly this! They lied and they are now refusing my refund. DO NOT RENT FROM THIS FILTHY PLACE!!! THEY WILL GIVE YOU BED BUGS, LIE, AND STEAL YOUR MONEY!!!! When Expedia calls, they pretend to not speak English. They do speak it! They are crooks, theifs, and liars! I have never left a bad review despit my bad experiences. This place needs to be shut down.
Stayed 1 night in Jun 2025

10/10 Excellent

Donald, Fleming Island

Liked: Cleanliness, staff & service, property conditions & facilities
EZ check in with no problem. It’s like a ticket kiosk. Very easy.
Stayed 1 night in May 2025

2/10 Terrible

Ronald

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This might be ok in the Summer months for hiking. Very inconvenient for travel. Stay in Visp instead.
Stayed 2 nights in Oct 2024

8/10 Good

Jenny

Traveled with group, Traveled with family
Liked: Property conditions & facilities
Disliked: Amenities
This property was wonderfully convenient to the bus and train stop…I mean within 2-3 minutes. That was so nice. And it was clean and the door locked and we had the things we needed. Ausserberg was very quiet with nothing going on in the evenings and no restaurants or anything. There was a small grocery spot but it was closed. But, it did have cool old buildings. Wonderful little balcony we could sit out on. The price was right. We enjoyed our stay. But…there was no one un sight. They cleaned our rooms each day but we never saw anyone and there is no front desk. There looked like there might be a spot to grill or sit out front but there were a few rough loud men (employees?) that sat there every evening and morning and were kinda loud and cigarette smoke wafted up into our room through the windows every. That kinda bothered me. It made me feel like we could not go down there.
Stayed 6 nights in Aug 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful views!

What a beautiful location! We used the trains and buses so the hotel was very convenient. Someone was there to greet us upon arrival but there is a self check-in that is helpful when arriving at various times. Breakfast was available at an extra charge but can be eaten there or taken with you. The shower is in the room so with four people there was a little less privacy and space but beds were comfortable and it is very quiet. This was a great place for us to branch out from this little town daily on adventures.
Stayed 2 nights in Dec 2022

10/10 Excellent

Tytti

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

2/10 Terrible

Shawn

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort

FALSE ADVERTISING!!

I just don't know where to start with this hotel. My husband and our two 16 year old daughters were taking a quick trip around Switzerland using the rail system. After spending the day in Zermatt, due to train times and our planned actives, we did not have enough time to get back to Zurich that night. We decided to find something not too far from our route and continue on the next day. This hotel advertised that they speak four languages, have 24 hour checking with a clerk and we were able to pay through hotels.com. These are all VERY FALSE! We got to the hotel around 10pm and could not figure out where to go. Finally found an open door and we see a table in the corner with a paper and room key sitting on it. We realize that it is our information and must be our key with room number just sitting in the hall for anyone to grab. Not really the 24 hour clerk check in we were expecting. But continued to our room for the night. There was NO AC in room so had to leave window open all night. There was no screen and even with the window open it was too hot to sleep. The next morning, when we are getting ready to walk out, the owner stops us and asks us to pay. He only spoke Dutch and we had a very difficult time communicating. But what we discovered was that he said we had not paid for the room and would not let us leave until we gave him another card. Called Hotels.com and they tired to speak with him and could not. After missing our train we just paid for the
Stayed 1 night in May 2022

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

8/10 Good

René

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort

Good people, unfortunately not worth the money

Staff was very friendly which is why I feel a little bad about the rating however I would not recommend for the price compared to what you get. The room was freezing, we turned up the radiators all the way but the room remained cold for the entire night. We also booked a room which advertised to slept four (2 single beds and a bunk bed- ie: 4 beds total). We also requested a baby crib over the phone and were told it wasn’t a problem. We arrived and were given 1 room with three beds and told we couldn’t fit our family in it and was asked to pay for another room as well. I declined because that wasn’t what we were quoted and the room was far bigger than most chain hotels in Europe that our family squeezes into without issues. It was disappointing that we were shorted a bed but I cut our losses because we saved nearly 200 franks by compromising not to argue much about the lack of bed we were promised and not being forced to pay for an additional room we didn’t need. In the morning we were treated downstairs friendly by the staff - again very nice people and made it feel very family oriented. They had a high chair waiting which was nice. The breakfast options were small compared to what I would of expected for the amount we paid. They offered some nice suggestions on things to do. When I paid for the bill I learned I had to pay another 12-15 franks for the baby crib... first I ever had to do this and we traveled to at least 20 different accommodations in the last year
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Bahnhof Ausserberg

all was perfect; you can't go wrong; it has character; if you expect a sterile Hilton or plush Hyatt, it is not; for outdoor people and for a rustic environment in one of the best hiking areas of the world - it's what you need!

4/10 Poor

Judith

Traveled with group
Disliked: Cleanliness
Der Preis ist zu hoch für das Zimmer. Zimmer und Bad hatte spuren von Vorgängern. Haare, Abfall, Staub etc. Sehr hellhörig. Das man Parkplatz separat noch reservieren und zahlen sollte, wurde spät mitgeteilt per Mail. Beschrieb auf der Buchungsplattform und der vom Hotel stimmten teilweise nicht überein. War daher verwirrend
Stayed 1 night in Aug 2025

10/10 Excellent

Chantal

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Bel hébergement avec vue a couper le souffle. Pas d'ascenseur( 4 étages) et le train passe devant mais on ne l'entend pratiquement pas. Route pas facile pour s'y rendre. On y a fait un excellent séjour !!!
Stayed 1 night in Feb 2025

6/10 Okay

Marc

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Feb 2025

8/10 Good

Marie-Paule

Stayed 2 nights in Feb 2025

6/10 Okay

Saam

Liked: Room comfort
Stayed 1 night in Jan 2025

4/10 Poor

Philippe

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Erich

Stayed 1 night in Apr 2024

2/10 Terrible

Shawn

Stayed 1 night in Apr 2024

4/10 Poor

Frederic

Liked: Room comfort
Disliked: Staff & service
Stayed 1 night in Mar 2024

4/10 Poor

Vaclav

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Die Unterkunft ist für ein Übernachten in Ordnung. Die Temperatur im Zimmer war nicht genügend (Reisezeit: 25.11.). Die Umgebung der Anlage wirk ziemlich triste. Das Brot zum Frühstück war sicher von Vorgestern. Der Kaffeeautomat liefert höchstens lauwarmes Wasser für einenTee.
Stayed 1 night in Nov 2023

2/10 Terrible

Geneviève

Business traveler
Disliked: Cleanliness
Stayed 1 night in Nov 2023

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