2/10 Terrible
Joseph
Apr 26, 2024
Blinds falling off the wall, slider door felt like it was going to fall off the track everytime it was used. Worst experience in regards to a rental, AC was turned off at arrival, should have been the sign it didn’t work. Well 2 hrs after check in it was getting hotter in the room. We contacted for maintenance, the return call around 6-630pm “It’s after hours we are not coming see you tomorrow”. Tomorrow came, maintenance arrived, couldn’t fix didn’t have part and couldn’t get it. Multiple hours consumed of our trip having to be there to allow maintenance access. They eventually brought back 2 portable AC units. They never did cool the unit. Another guest down the hall upon arrival found their unit not cleaned and ready for occupancy. This place does not have there stuff together, book elsewhere!!