2/10 Terrible
Megan S.
Aug 19, 2024
Someone Living in our Vrbo
We arrived to check in to the property and the door was unlocked. Inside, there was half eaten food on the counters, dirty dishes in the sink, trash all over the floor, and dirty linens on the couch. The rooms were not made and the apartment was clearly not set up for our stay. I contacted the host and his response was that he had taken the listing off the website. However, the listing was still active on the website until the day we were supposed to check out. We ended up having to last minute find a hotel, which was a huge financial burden and a time burden. The host would not respond to my requests for a refund for the miscommunication and has since taken the listing off Vrbo's website.
Megan S.
Stayed 2 nights in Aug 2024