Radisson Hotel, Astana

5.0 star property
Riverwalk hotel with a full-service spa and a fitness center
VIP Access

Choose dates to view prices

Photo gallery for Radisson Hotel, Astana

Indoor wedding
Creator video
Exterior
Indoor pool
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Hot Tub
  • Breakfast available
  • Gym
  • Housekeeping

Explore the area

Map
Sary Arka 4, Astana, 010000
  • Khan Shatyr
    ‪4 min drive‬
  • Bayterek Tower
    ‪5 min drive‬
  • The US Embassy and the Consulate in Kazakhstan
    ‪8 min drive‬
  • Astana (NQZ-Nursultan Nazarbayev Intl.)
    ‪21 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

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Room options

Suite

  • 861 sq ft
  • Sleeps 4
  • 1 King Bed

Premium Room

  • 395 sq ft
  • Sleeps 4
  • 1 King Bed

Superior Room

  • 310 sq ft
  • Sleeps 3
  • 2 Twin Beds OR 1 King Bed

Standard Room

  • 293 sq ft
  • Sleeps 3
  • 2 Twin Beds OR 1 Queen Bed

About the neighborhood

Astana

Located in Saryarka District, Radisson Hotel, Astana is a leisurely stroll from sights such as Kazhimukan Munaitpasov Stadium and Gorky Russian Drama Theatre. This 181-room, 5-star hotel welcomes guests with conveniences like a full-service spa, an indoor pool, and free in-room WiFi.

What's nearby

  • Khan Shatyr - 4 min drive - 2.2 miles
  • Kazakhstan Ministry of Foreign Affairs - 5 min drive - 2.9 miles
  • Bayterek Tower - 5 min drive - 3.1 miles
  • Kazakhstan Central Concert Hall - 7 min drive - 4.1 miles
  • The US Embassy and the Consulate in Kazakhstan - 8 min drive - 4.3 miles

Getting around

  • Astana Railway Station - 14 min drive
  • Astana (NQZ-Nursultan Nazarbayev Intl.) - 29 min drive

Restaurants

  • ‪Fuller’s - ‬12 min walk
  • ‪Segafredo Zanetti Espresso - ‬3 min walk
  • ‪Uno - ‬5 min walk
  • ‪RBG Restaurant at Park Inn by Radisson Astana - ‬3 min walk
  • ‪Zebra Coffee - ‬10 min walk

About this property

Radisson Hotel, Astana

Riverwalk hotel with a full-service spa and a fitness center
Radisson Hotel, Astana features a full-service spa, an indoor pool, and a children's pool. For transportation, you can make use of an airport shuttle (available 24 hours) for KZT 8000 per vehicle one-way, as well as limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a gym, a sauna, and free WiFi in public areas.
Guests can expect LCD TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers, free toiletries, bidets, and slippers. Refrigerators, coffee makers, and free local calls are also standard.
An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.
Four Suns has 1 treatment room. Services include facials, body treatments, and manicures and pedicures. The spa is open daily.

Languages

English, Russian

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; KZT 7,920 to 7,920 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Capri
  • Cigar Bar

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • In-room babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference space

Outdoors

  • On the riverwalk

Full-service spa

  • Facials
  • In-room massages
  • Manicures/pedicures
  • Spa open daily
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 1 building
  • 18 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for KZT 11200.0 per stay
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately KZT 7920 to 7920 for adults, and KZT 0 to 7920 for children
  • Airport shuttle fee: KZT 8000 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: KZT 11200.0 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
  • Check-in: 2 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson).

Additional information about polices, regulations, and more:

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.

Property is also known as

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Frequently asked questions

Is free cancellation available at Radisson Hotel, Astana?

Radisson Hotel, Astana provides free cancellation on select room rates. For additional details, take a look at the cancellation policy on our site.

What can I see around Radisson Hotel, Astana?

This hotel is situated in Saryarka District within a short 12-minute walk of Gorky Russian Drama Theatre and also 7 minutes on foot from Kazhimukan Munaitpasov Stadium. You'll also find Kenesary Khan Monument and Museum of the First President of the Republic of Kazakhstan less than a mile away.

Is parking available on site at Radisson Hotel, Astana?

No, this hotel doesn't offer parking.

Is there a spa available at Radisson Hotel, Astana?

Four Suns is the hotel's spa and services include facials, body treatments, massages, and mani/pedis.

Does Radisson Hotel, Astana feature a casino at the property?

No, Radisson Hotel, Astana doesn't have a casino.

Will I find an indoor pool at Radisson Hotel, Astana?

Yes, this hotel has an indoor pool along with a hot tub.

Is Radisson Hotel, Astana a good place to stay for couples?

There are many amenities for couples at this hotel, including in-room massages as well as an indoor pool and a poolside bar.

Does Radisson Hotel, Astana have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does Radisson Hotel, Astana have a restaurant that serves breakfast?

Yes, Radisson Hotel, Astana serves buffet breakfast for a surcharge each morning at Capri.

Will Radisson Hotel, Astana allow pets to stay free of charge?

No, pets aren't allowed at Radisson Hotel, Astana though service animals are welcome.

Are there connecting rooms at Radisson Hotel, Astana?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Radisson Hotel, Astana?

The closest major airport to Radisson Hotel, Astana is Astana (NQZ-Nursultan Nazarbayev Intl.), which is 11 mi away (29 minutes by car).

Are there rooms with balconies that I can book at Radisson Hotel, Astana?

No, at Radisson Hotel, Astana, there aren't any guestrooms that list a balcony.

Does Radisson Hotel, Astana have a wedding venue on site?

Take advantage of the wedding venue at Radisson Hotel, Astana if you plan to say "I do" during your trip.

Radisson Hotel, Astana Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 20 out of 49 reviews
Rating 8 - Good. 22 out of 49 reviews
Rating 6 - Okay. 5 out of 49 reviews
Rating 4 - Poor. 0 out of 49 reviews
Rating 2 - Terrible. 2 out of 49 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jakob

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Yuriy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful helpful stuff! Thank you guys so very much!
Stayed 2 nights in Jun 2024

2/10 Terrible

Evgeny, Moscow

Traveled with group, Business traveler
3 adult men were suggested to sleep in one King bed!!! Wow! We were really shocked how unfriendly the check in progress can be!!! The manager at the reception told us that they are lack of twin rooms. We were suggested to use one King bed for three of us!!!!)) Can you really imagine this?!))) By the way, we are are 3 adult men, we are very friendly but we're not eager to sleep all together. I'd like to remind that we payed the room for 3 adults and requested a twin bed and an extra bed.
Stayed 1 night in May 2024

10/10 Excellent

??????

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite nice place to stay
Stayed 3 nights in Nov 2022

8/10 Good

Reginaldo

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Good hotel many unexcuseable fails

It is increadeable a 5star hotel and you have to carry your luggage in front of guys that looks should doing this. Also the full paid stay wasn't at system... sad by using Hotels.com
Stayed 2 nights in Jun 2022

6/10 Okay

Andrew

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2021

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service

So-so

Rather disappointing overall, very hot in the room, even with the window open, key card kept not working so I had to go up and down to reception several times.
Stayed 1 night in Dec 2021

8/10 Good

Verified traveler

Stayed 1 night in Sep 2020

8/10 Good

Thomas

Liked: Cleanliness, staff & service
Disliked: Room comfort

A/c doesn't work but great room service

Went for the advertised staycation. The room service (food) is solid and prompt (<30 minutes). The rooms are as beautiful as they look in the photos and the clerk's speak decent English. My only complaints relate to the water and A/C. When I arrived, the water quit after washing my hands. A technician came to fix it, but it took 30 minutes for the rust to finish running out of the pipes in the bath tub. Even with the A/C on its lowest setting (12 celsius) it never really cooled down the room. This was a major drag and really marred what was otherwise a nice stay in an interesting, convenient location.
Stayed 4 nights in Jun 2020

10/10 Excellent

Alena

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2020

10/10 Excellent

Verified traveler

Stayed 12 nights in Sep 2019

8/10 Good

Kelvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant Stay at Radisson Astana

Hotel is located beside the bank and near to Astana Park. Breakfast has good selection but would be nice if there can be some variation of the hot food. Room is big and ample space to move around and for those with big luggage. Toilet is big too. Good if there is charging plug beside the bed. Staff were attentive though not all are proficient in English. Nice gesture to accommodate our request for late check as we were on 6pm flight. Guests are able to access World Class fitness centre, a mega fitness centre with classes, gym floor and indoor pool. Will stay at the property again for my next visit.
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
it was great but do not tell me what to write when i am doing a voluntary survey
Stayed 1 night in Feb 2019

10/10 Excellent

Alena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

The hotel is good. I didn’t like that they don’t have their own gym and they use WorldClass club’s facilities which are great but you get a coupon for one time visit per day
Stayed 4 nights in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Stayed 2 nights in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Business travel in Astana

The temperature in my room was very hot even without the heat turned on, but everything else about my stay was lovely. The Radisson is in a good location by the river. The staff were all very friendly and accommodating.
Stayed 1 night in Jan 2019

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent hotel experience

Overall decent hotel experience. Good food (though a bit overpriced), nice gym affiliation. Rooms and hotel in general a bit outdated. Good service overall though.
Stayed 5 nights in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
Stayed 1 night in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Clean room, good breakfast, excellent fitness center
Stayed 4 nights in Apr 2018

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable stay with pleasant and efficient staff. Shirt business trip, therefore not very much to say
Stayed 2 nights in Jun 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Yunlong

Liked: Cleanliness, staff & service, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great view and excellent breakfast.

Great view of the river and/or the city. Excellent breakfast and very friendly staff.