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Kamenoi Hotel Aso

4.0 star property
Ryokan in Aso with a 24-hour front desk and a restaurant

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Photo gallery for Kamenoi Hotel Aso

Hot springs
Hot springs
Exterior
Japanese C (Without Private Bath) (5 Adults) Non Smoking | In-room safe, free WiFi, bed sheets
Lobby lounge

Reviews

8.4 out of 10
Very good

Popular amenities

  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Free WiFi
  • Parking included

Explore the area

View in a map
5936 Ichinomiyamachi Miyaji, Aso, Kumamoto, 869-2612
  • Place, Mount Aso
  • Place, Aso Shrine
    ‪3 min drive‬
  • Place, Cuddly Dominion
    ‪7 min drive‬
  • Airport, Kumamoto (KMJ)
    ‪37 min drive‬

Room options

View all photos for Japanese A (Without Private Bath) (3 Adults) Non Smoking

Japanese A (Without Private Bath) (3 Adults) Non Smoking | In-room safe, free WiFi, bed sheets

Japanese A (Without Private Bath) (3 Adults) Non Smoking

7.6 out of 10
Good
(4 reviews)
  • 269 sq ft
  • Mountain view
  • Sleeps 3
  • 3 Twin Futons

View all photos for Japanese B (Without Private Bath) (4 Adults) Non Smoking

Japanese B (Without Private Bath) (4 Adults) Non Smoking | In-room safe, free WiFi, bed sheets

Japanese B (Without Private Bath) (4 Adults) Non Smoking

8.0 out of 10
Very good
(8 reviews)
  • 323 sq ft
  • Mountain view
  • Sleeps 4
  • 4 Twin Futons

View all photos for Japanese C (Without Private Bath) (5 Adults) Non Smoking

Japanese C (Without Private Bath) (5 Adults) Non Smoking | In-room safe, free WiFi, bed sheets

Japanese C (Without Private Bath) (5 Adults) Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 398 sq ft
  • Mountain view
  • Sleeps 5
  • 5 Twin Futons

View all photos for Twin Room (With Private Bath) Non Smoking

In-room safe, free WiFi, bed sheets

Twin Room (With Private Bath) Non Smoking

9.6 out of 10
Exceptional
(7 reviews)
  • 323 sq ft
  • Mountain view
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Futon

View all photos for Japanese-style Twin Room (Without Private Bath) Non Smoking

In-room safe, free WiFi, bed sheets

Japanese-style Twin Room (Without Private Bath) Non Smoking

8.4 out of 10
Very good
(7 reviews)
  • 269 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Japanese A(With Toilet)(Non-smoking)

Interior

Japanese A(With Toilet)(Non-smoking)

  • Sleeps 3

View all photos for Japanese B(With Toilet)(Non-smoking)

Interior

Japanese B(With Toilet)(Non-smoking)

  • Sleeps 4

View all photos for Japanese C(With Toilet)(Non-smoking)

Living area | Flat-screen TV

Japanese C(With Toilet)(Non-smoking)

  • Sleeps 5

View all photos for Semi Double Room(With private bathroom)(Non-smoking)

In-room safe, free WiFi, bed sheets

Semi Double Room(With private bathroom)(Non-smoking)

  • Sleeps 2

View all photos for Twin Room(With private bathroom)(Non-smoking)

In-room safe, free WiFi, bed sheets

Twin Room(With private bathroom)(Non-smoking)

  • Sleeps 3

View all photos for Accessible room (With private bathroom)(Non-smoking)

In-room safe, free WiFi, bed sheets

Accessible room (With private bathroom)(Non-smoking)

  • Sleeps 3

View all photos for Japanese-style Twin room(With toilet)(Non-smoking)

In-room safe, free WiFi, bed sheets

Japanese-style Twin room(With toilet)(Non-smoking)

  • Sleeps 2

View all photos for Semi Double Room (With Private Bath) Non Smoking

Semi Double Room (With Private Bath) Non Smoking | In-room safe, free WiFi, bed sheets

Semi Double Room (With Private Bath) Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 291 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Accessible Room (With Private Bath) Non Smoking

Accessible Room (With Private Bath) Non Smoking | In-room safe, free WiFi, bed sheets

Accessible Room (With Private Bath) Non Smoking

7.0 out of 10
Good
(7 reviews)
  • 409 sq ft
  • Mountain view
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Futon

View all photos for Adjoining Twin Room (2 rooms)

In-room safe, free WiFi, bed sheets

Adjoining Twin Room (2 rooms)

8.0 out of 10
Very good
(1 review)
  • 323 sq ft
  • Mountain view
  • Sleeps 6
  • 2 Large Twin Beds and 1 Twin Futon

View all photos for KUMAMON Room Queen(With private bathroom)(Non-smoking)

KUMAMON Room Queen(With private bathroom)(Non-smoking) | In-room safe, free WiFi, bed sheets

KUMAMON Room Queen(With private bathroom)(Non-smoking)

  • 249 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for KUMAMON Room Triple(With private bathroom)(Non-smoking)

KUMAMON Room Triple(With private bathroom)(Non-smoking) | In-room safe, free WiFi, bed sheets

KUMAMON Room Triple(With private bathroom)(Non-smoking)

  • 284 sq ft
  • Mountain view
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for KUMAMON Room Fourth(With private bathroom)(Non-smoking)

KUMAMON Room Fourth(With private bathroom)(Non-smoking) | In-room safe, free WiFi, bed sheets

KUMAMON Room Fourth(With private bathroom)(Non-smoking)

10.0 out of 10
Exceptional
(1 review)
  • 344 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Superior Room(With Separate Shower and Toilet)(Non-smoking)

Superior Room(With Separate Shower and Toilet)(Non-smoking) | In-room safe, free WiFi, bed sheets

Superior Room(With Separate Shower and Toilet)(Non-smoking)

  • 30 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

View all photos for Japanese-Style Twin Room(With private bathroom)(Non-smoking)

In-room safe, free WiFi, bed sheets

Japanese-Style Twin Room(With private bathroom)(Non-smoking)

  • 25 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Queen Room(With private bathroom) Non-smoking

View from room

Queen Room(With private bathroom) Non-smoking

  • 249 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room(With private bathroom) Non-smoking

In-room safe, free WiFi, bed sheets

Superior Room(With private bathroom) Non-smoking

  • 30 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

View all photos for Deluxe Room(With open-air bath)(With Sauna)

Deluxe Room(With open-air bath)(With Sauna) | In-room safe, free WiFi, bed sheets

Deluxe Room(With open-air bath)(With Sauna)

  • 936 sq ft
  • Mountain view
  • Sleeps 5
  • 2 Large Twin Beds and 2 Twin Sofa Beds

View all photos for Kids Terrace Room(With private bathroom)

Kids Terrace Room(With private bathroom) | In-room safe, free WiFi, bed sheets

Kids Terrace Room(With private bathroom)

  • 678 sq ft
  • Mountain view
  • Sleeps 6
  • 1 Queen Bed, 1 Large Twin Bed, 1 Twin Bunk Bed and 2 Twin Sofa Beds

View all photos for KUMAMON Room Queen(With Private Bathroom)

In-room safe, free WiFi, bed sheets

KUMAMON Room Queen(With Private Bathroom)

  • Sleeps 2

View all photos for KUMAMON Room Triple(With Private Bathroom)

In-room safe, free WiFi, bed sheets

KUMAMON Room Triple(With Private Bathroom)

  • Sleeps 3

View all photos for KUMAMON Room Fourth(With Private Bathroom)

In-room safe, free WiFi, bed sheets

KUMAMON Room Fourth(With Private Bathroom)

  • Sleeps 4

View all photos for Superior Room(With Separate Shower And Toilet)(Non-smoking)

Spa

Superior Room(With Separate Shower And Toilet)(Non-smoking)

  • Sleeps 4

View all photos for Japanese-style Twin Room(With Private Bathroom)(Non-smoking)

In-room safe, free WiFi, bed sheets

Japanese-style Twin Room(With Private Bathroom)(Non-smoking)

  • Sleeps 2

View all photos for Queen Room(With Private Bathroom)

In-room safe, free WiFi, bed sheets

Queen Room(With Private Bathroom)

  • Sleeps 2

View all photos for Superior Room(With Private Bathroom)

Spa

Superior Room(With Private Bathroom)

  • Sleeps 4

View all photos for Deluxe Room(With Open-air Bath)(With Sauna)

In-room safe, free WiFi, bed sheets

Deluxe Room(With Open-air Bath)(With Sauna)

  • Sleeps 5

View all photos for Kids Terrace Room(With Private Bathroom)

In-room safe, free WiFi, bed sheets

Kids Terrace Room(With Private Bathroom)

  • Sleeps 6

About the neighborhood

Aso

Kamenoi Hotel Aso places you next to Kodainosato Museum of Art and within 2 miles (3 km) of Aso Shrine. This 66-room, 4-star ryokan has a restaurant along with conveniences like free in-room WiFi and free self parking.

What's nearby

  • Aso Shrine - 3 min drive - 1.6 miles
  • Sensuikyou Ropeway - 6 min drive - 2.7 miles
  • Cuddly Dominion - 7 min drive - 3.4 miles
  • Aso Kuju National Park - 10 min drive - 4.8 miles
  • Kusasenri Observatory - 13 min drive - 7.7 miles

Getting around

  • Miyaji station - 2 min drive
  • Kumamoto Airport (KMJ) - 61 min drive

Restaurants

  • ‪まかない家MATSU - ‬2 min drive
  • ‪よかよか亭 宮地店 - ‬20 min walk
  • ‪菓心なかむら - ‬5 min drive
  • ‪はなびし - ‬4 min drive
  • ‪尺間ラーメン 西町店 - ‬3 min drive

About this property

Kamenoi Hotel Aso

Ryokan in Aso with a 24-hour front desk and a restaurant
Kamenoi Hotel Aso features karaoke, free WiFi in public areas, and microwave in a common area. You can take advantage of free parking, along with a free train station shuttle. Front-desk staff are standing by 24/7 to assist with any requests. Other amenities at this hot springs ryokan include a meeting room, free newspapers, and laundry facilities.
Flat-screen TVs come with satellite channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers, toothbrushes and toothpaste, toilets with an electronic bidet, and slippers. Other amenities include refrigerators, electric kettles, and safes.
The recreational activities listed below are available either on site or nearby; fees may apply.
Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). There are 2 indoor hot springs and 2 outdoor hot springs open between 11:00 AM and midnight. The temperature in the hot springs is set to 108°F.

Similar properties

Hot springs

Kamenoi Hotel Aso Park Resort

  • Pool
  • Hot Tub
  • Spa
  • Kids pool
7.8 out of 10, Good, 222 reviews
$118 nightly
The price is $131
Oct 14 - Oct 15
Kamenoi Hotel Aso Park Resort

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free train station pick-up and drop-off shuttle during limited hours
  • Train station shuttle at scheduled times
  • Free uncovered self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: JPY 2,420 for adults and JPY 2,420 for children
  • A restaurant

Restaurants on site

  • はなしのぶ

Things to do

  • 4 indoor/outdoor hot springs
  • Karaoke
  • Shopping

Family friendly

  • Children's toys
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Shared microwave

Guest services

  • Housekeeping (daily)
  • Turndown service

Business services

  • Meeting room

Spa

  • 2 indoor hot springs
  • 2 outdoor hot springs
  • 4 indoor/outdoor hot springs
  • Hot springs open from 11:00 AM - midnight
  • Hot springs water temperature - 108 ºF
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Slippers
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Pick-up shuttle service from Aso train station is available at 4:15 PM and 5:15 PM. Drop-off shuttle service to Aso train station is available at 9:15 AM and 10 AM.

Renovations and closures

The property will be renovating from May 7 2025 to December 25 2025 (completion date subject to change). The following areas are affected:
  • Hot springs
  • Lobby
  • Meeting facilities
  • Select guestrooms
During renovations, the ryokan will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 2420 for adults and JPY 2420 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the free shuttle service to and from the train station. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting.

Additional information about polices, regulations, and more:

  • Hot springs access available from 11:00 AM to midnight.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Kanponoyado Aso
Kamenoi Hotel Aso Aso
Kamenoi Hotel Aso Ryokan
Kamenoi Hotel Aso Ryokan Aso

Frequently asked questions

Is a free cancellation option available at Kamenoi Hotel Aso?

Kamenoi Hotel Aso offers free cancellation on some room rates. For specific requirements, take a look at the cancellation policy on our site.

What's there to see near Kamenoi Hotel Aso?

This ryokan is located in Aso, just steps from Kodainosato Museum of Art. You'll also find Aso Shrine and Cuddly Dominion within a short drive.

Is parking available on site at Kamenoi Hotel Aso?

Yes, uncovered self parking is offered for free at the ryokan.

Does Kamenoi Hotel Aso have a casino at the property?

No, Kamenoi Hotel Aso doesn't have a casino.

Will I find an indoor pool at Kamenoi Hotel Aso?

No, there is no indoor pool at this ryokan.

Is Kamenoi Hotel Aso a good place to stay for couples?

Couples staying at this ryokan will appreciate amenities like a turndown service and slippers as well as a restaurant.

Are there hot tubs at Kamenoi Hotel Aso?

No, but this ryokan does have 2 indoor hot springs.

Does Kamenoi Hotel Aso have a restaurant that serves breakfast?

Yes, Kamenoi Hotel Aso serves buffet breakfast for a surcharge each morning at はなしのぶ.

Will Kamenoi Hotel Aso allow pets to stay for free?

No, pets aren't allowed at Kamenoi Hotel Aso though service animals are welcome.

Are there connecting rooms at Kamenoi Hotel Aso?

No, there aren't connecting guestrooms at this ryokan.

How far is the airport from Kamenoi Hotel Aso?

The closest major airport to Kamenoi Hotel Aso is Kumamoto Airport (KMJ), which is 20 mi away (61 minutes by car).

Are there rooms with balconies that I can book at Kamenoi Hotel Aso?

No, there aren't any accommodations with balconies at Kamenoi Hotel Aso.

Kamenoi Hotel Aso Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 150 out of 325 reviews
Rating 8 - Good. 115 out of 325 reviews
Rating 6 - Okay. 38 out of 325 reviews
Rating 4 - Poor. 18 out of 325 reviews
Rating 2 - Terrible. 4 out of 325 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Noriko

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newly renovated Kumamon room made will make you smile. There are many photo opportunities with Kumamon in the property. Breakfast buffet is highly recommended.
Stayed 1 night in Jun 2025

10/10 Excellent

Svetlana, Wilmington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay! Loved the breakfast!
Stayed 1 night in Jun 2025

10/10 Excellent

Rhea, Colorado Springs

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Kamenoi Hotel Aso for two nights while visiting family in the area. We are from the US and found the hotel to have great amenities and many food options. The onsen was also very nice. Would highly recommend this hotel.
Stayed 2 nights in Jun 2025

8/10 Good

THOMAS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel and fabulous view from the room. Delicious breakfast and dinner buffet. The entire hotel is pretty accessible, I guess, because of the ageing population? Onsen facilities really need some updates as that was what I was most looking forward to but unfortunately. I wonder if the jet spa was designed for disabled guests as you either have to kneel or squat to use it. There’s no sauna in Onsen, which is my thing, and a couple of areas are not in use. I wonder if they used to be sauna or steam room.
Stayed 2 nights in Jun 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the onsen and buffet dinner/breakfast.
Stayed 1 night in May 2025

8/10 Good

Yat Hang

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice buffet dinner and breakfast

It provides a good Japanese hospitality as usual. The buffet breakfast and dinner are good (we shouldn't book them for both nights as we were just too full after the first night). The hotel could invest in renewing some of its facility but it was still a pleasant stay. My only complaint is that the breakfast finishes at 9am which is far too early for European guests.
Stayed 2 nights in Apr 2025

10/10 Excellent

Matthew

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great and attentive, nice little fruit farm close by. But hotel is a bit isolated so need to drive out to go elsewhere. Had a bit of kids toys you can borrow to play both indoor and outdoor that the kids loved!
Stayed 1 night in Mar 2025

10/10 Excellent

Lok Yan Christa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked Kumamon themed room. The room was neat & nice and kids were happy. The buffet options and quality were good and staff were helpful and friendly. Onsen was good with a few pools for choices, indoor & outdoor.
Stayed 1 night in Feb 2025

8/10 Good

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was a bit tight for 4 people. Normally the beds are prepared for sleeping at the end of the day but it was not the case in this hotel. Dinner and breakfast were good- big spread and delicious.

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness

Hmmmmm….

Hotel sits on lovely grounds, with the mountain ranges as a back drop. Parking is a breeze. The rooms are really basic and the in-room bathroom is tired and not well maintained. Availability of games, grounds makes it more suitable for young families
Stayed 1 night in Dec 2024

8/10 Good

carol

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and fantastic dinning buffet
Stayed 1 night in Nov 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Dai

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Onsen was excellent!
Stayed 1 night in Aug 2024

8/10 Good

KIT YING

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was good
Stayed 1 night in Jul 2024

8/10 Good

Gina

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is a bit dated but overall still a pleasant stay. Room is spacious with a good view of Mt Aso. Dinner included is very so-so, breakfast is better. Public bath is fantastics with several onsen and an outdoor onsen. Good family hotel.
Stayed 1 night in Jun 2024

10/10 Excellent

Tricia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hidden gem near Mount Asi

Fantastic stay at hotel kamenoi with the panoramic view of the mount aso greeting us every morning and star gazing at night. My kids absolutely love the huge grass patch and the myriad of toys, sports equipment like baseball, curve ball and soccer balls to keep them occupied. The outdoor onsen is a must try. Definitely recommend this hotel to fellow travellers
Stayed 3 nights in Jun 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staff not so helpful. Yet hotel overall ok.

Stayed 1 night in May 2024

10/10 Excellent

Carson

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is what hotels should be. Clean, fun, and affordable. It’s perfect for the value. Best hotel in Kumamoto Prefecture
Stayed 1 night in Jan 2024

10/10 Excellent

KENG SIANG

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location & spacious room for 3. Nice public bath area.
Stayed 1 night in Sep 2023

6/10 Okay

Theodore

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very pretty area in the mountains; quite a walk from the train station, but there's a shuttle with a very good, kind, and informative driver. Unfortunately there aren't many trains at the station, and the shuttle starts after the first train leaves (the next leaves several hours later). Breakfast was good, dinner was good but the same every night and very very expensive (8000 Y per person for a buffet). Not much in the way of directions to local attractions like the volcano hikes etc. although they do have a book telling you about local attractions (in Japanese; the staff also don't speak English, which isn't an issue really but it would be nice to have written guides in English). A car would be very helpful if you're staying here.
Stayed 2 nights in May 2023

8/10 Good

YukHarMendy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great Onsen and free ramen provided
Stayed 1 night in May 2023

10/10 Excellent

Elizabeth

Stayed 1 night in May 2023

10/10 Excellent

Jia Yeong

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Negatives: no gym and the onsen is a bit old. Positives: plenty of free parking places. The included breakfast and dinner is fantastic. Beautiful view from the hotel room. Can see Mt Aso from the room.
Stayed 3 nights in Apr 2023

10/10 Excellent

Nadine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful, buffet was great
Stayed 2 nights in Mar 2023