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Crystal Hotel Asmara

3.0 star property
Hotel in Asmara with a 24-hour front desk and a restaurant

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Photo gallery for Crystal Hotel Asmara

View from property
Minibar, in-room safe, desk, free WiFi
Front of property
Restaurant
Reception

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

Map
Bihat Street No. 17, Asmara
  • Bowling Alley
    ‪13 min walk‬
  • University of Asmara
    ‪14 min walk‬
  • Enda Mariam Orthodox Cathedral
    ‪18 min walk‬
  • Asmara (ASM-Asmara Intl.)
    ‪6 min drive‬

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Room options

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, in-room safe, desk, free WiFi

Deluxe Double Room

  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

Minibar, in-room safe, desk, free WiFi

Superior Double Room

  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Minibar, in-room safe, desk, free WiFi

Standard Double Room

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Asmara

Located within a 5-minute walk of Harnet Avenue, Crystal Hotel Asmara is within a 15-minute stroll of Opera House. This 35-room, 3-star hotel has a restaurant along with conveniences like free in-room WiFi and free self parking.

What's nearby

  • Ministry of Education - 3 min walk - 0.2 miles
  • Former Governor's Palace - 5 min walk - 0.3 miles
  • Bowling Alley - 13 min walk - 0.7 miles
  • University of Asmara - 14 min walk - 0.8 miles
  • Enda Mariam Orthodox Cathedral - 18 min walk - 1.0 mile

Getting around

  • Asmara (ASM-Asmara Intl.) - 14 min drive

Restaurants

  • ‪Rosina Caffé - ‬10 min walk
  • ‪Cinema Roma - ‬5 min walk
  • ‪Spaghetti & Pizza House - ‬5 min walk
  • ‪Ararat - ‬19 min walk
  • ‪Dolce Vita - ‬10 min walk

About this property

Crystal Hotel Asmara

Hotel in Asmara with a 24-hour front desk and a restaurant
Guests staying at Crystal Hotel Asmara enjoy free WiFi in public areas and laundry facilities. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for USD 50 per vehicle one-way. The front desk is staffed 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage.
TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer free toiletries and bidets. Other amenities include minibars, coffee makers, and ceiling fans.

Languages

English

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Exterior

Hotel Asmara Palace

  • Pool
  • Breakfast included
  • Spa
  • Kids pool
7.6 out of 10, Good, 14 reviews
Hotel Asmara Palace

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator

More

  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 50 per vehicle (one-way, maximum occupancy 4)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
  • Check-in: 1:00 PM—-anytime
  • Check-out: 10:30 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Crystal Asmara
Crystal Hotel Asmara Hotel
Crystal Hotel Asmara Asmara
Crystal Hotel Asmara Hotel Asmara

Frequently asked questions

Are free cancellation options available at Crystal Hotel Asmara?

Crystal Hotel Asmara offers free cancellation on certain room rates. For additional details, review the cancellation policy on our site.

What's there to do close to Crystal Hotel Asmara?

Located steps from Bell Tower, this hotel is in Asmara, and within a 10-minute walk of Opera House and Roman Catholic Cathedral of Asmara. You'll also find National Museum of Eritrea and Bowling Alley less than a mile away.

Is there parking available at Crystal Hotel Asmara?

Yes, self parking is offered for free at the hotel.

Does Crystal Hotel Asmara feature a casino on the premises?

No, Crystal Hotel Asmara doesn't have a casino.

Will I find an indoor pool at Crystal Hotel Asmara?

No, there is no indoor pool at this hotel.

Is Crystal Hotel Asmara good for couples?

Couples staying at this hotel will appreciate amenities like a minibar as well as a bar and a restaurant.

Are there hot tubs at Crystal Hotel Asmara?

No, this hotel doesn't have a spa tub.

Does Crystal Hotel Asmara have a restaurant with a breakfast menu?

No, Crystal Hotel Asmara doesn't have a restaurant that serves breakfast.

Will Crystal Hotel Asmara allow pets to stay free of charge?

No, pets aren't allowed at Crystal Hotel Asmara.

Does Crystal Hotel Asmara have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Crystal Hotel Asmara?

The closest major airport to Crystal Hotel Asmara is Asmara (ASM-Asmara Intl.), which is 4 mi away (14 minutes by car).

Can I book a room with a balcony at Crystal Hotel Asmara?

No, there aren't any guestrooms with balconies at Crystal Hotel Asmara.

Crystal Hotel Asmara Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 14 out of 52 reviews
Rating 8 - Good. 20 out of 52 reviews
Rating 6 - Okay. 9 out of 52 reviews
Rating 4 - Poor. 5 out of 52 reviews
Rating 2 - Terrible. 4 out of 52 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

S

Liked: Cleanliness, staff & service
Stayed 7 nights in Mar 2025

8/10 Good

Yodit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Dec 2024

10/10 Excellent

Saba

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

Cindy

Liked: Staff & service
Stayed 2 nights in Oct 2024

2/10 Terrible

Liliana, GARLAND

Disliked: Staff & service, property conditions & facilities
Too expensive for what it is. Rude and unhelpful staff. They treated me like they were doing me a favor. The wifi is non existent. Location is great. The rooms DO NOT HAVE A/C or a fan. During the day the room is ridiculously hot.
Stayed 3 nights in Oct 2024

6/10 Okay

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Stephen

Stayed 2 nights in Sep 2024

10/10 Excellent

Shiferaw

Liked: Property conditions & facilities
Good
Stayed 10 nights in Apr 2024

10/10 Excellent

Martha

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The property staff and space was excellent. Helpful staff and very clean. It was so safe and many places to see by foot! Beautiful city and we were right at the core.
Stayed 10 nights in Jul 2023

8/10 Good

David, New Orleans

Liked: Cleanliness, staff & service, property conditions & facilities
Great location in the heart of Asmara, walkingdistanceto almosteverythingtou want to see in the city. Definitely try to get a room with a front balcony overlooking the Customs Building across the street and the Embassy of Türkiye to the right (I had room 201). Wi-Fi is available (but expect a very slow connection). Included breakfast is good, made to order omelet with strong coffee and fresh juice. Hot water in the shower and bathroom, small mini-fridge, comfortable bed, very friendly English-speaking reception, make for a good mid-range budget option. I booked and prepaid on Expedia, making it hassle free once in Asmara, and saving my cash for the restaurants and bars in Asmara. Reception can change USD at the normal government rate 15 nakfa to 1 USD. I actually walked to and from the airport, and it takes about one hour. Don't miss Ghibabo Restaurant nearby for 15 nakfa Asmara beer and traditional food like kitfo (tasty pizzas, too). Recommended hotel!
Stayed 2 nights in May 2023

10/10 Excellent

kwendeche

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Great service! Convenient to all sites.
Stayed 4 nights in Mar 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were really helpful and the hotel's in a great location. Only downside is that the room isn't well soundproofed, so noise from the corridor could be loud.
Stayed 3 nights in Dec 2019

8/10 Good

SteveB, UK

Liked: Cleanliness, staff & service
The best choice in Asmara. Great location in the center of town. Very good, friendly and attentive service. Very clean room and hence a very good stay. Given the financial and investment situation in Eritrea, it is unsurprising that the rooms are a little spartan but that is no criticism of the hotel. I would definitely return to the Crystal.
Stayed 2 nights in Nov 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Clean & friendly. Arrived morning of 7th October with room confirmation from Expedia for 19 days. I was shocked to be told they did not know of this booking and that they had a room for only two days!! I was very disappointed about this state of affairs. Sadly wi fi was not working and could not tell Expedia of my status. On the second day of my stay I was told I could stay for the booked 19 days and they apologised for the imperfect info I was given day before!! So the first two days were hair raising not knowing what I could do about it.
Stayed 19 nights in Oct 2019

10/10 Excellent

Rahwa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Very happy with 2 week stay at crystal hotel. Service provided was excellent and the staff especially receptionists, waitresses and housekeepers were exceptionally friendly, approachable and always greeted us kindly. Hotel is in the perfect location, very close to Asmara city center. My family really enjoyed their stay at Crystal hotel this summer, July 2019 Rahwa
Stayed 14 nights in Jul 2019

6/10 Okay

Verified traveler

Stayed 1 night in Jul 2019

8/10 Good

andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent tourist hotel in Asmara

Perfectly adequate hotel for Asmara. Needed a hotel our first night and stayed at the Crystal. Relocated to another property for the rest of our stay, but Crystal was fine for one night.
Stayed 1 night in May 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are no credit cards accepted anywhere in Eritrea. Hotel either takes US dollars, Euros or local currency. There is no elevator at this hotel. The restaurant is excellent with cheap prices. Shuttle service is excellent but is not cheap.
Stayed 3 nights in May 2019

8/10 Good

Verified traveler

Stayed 4 nights in May 2019

8/10 Good

Patrick, Philadelphia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very nice and helpful. The location is great for walking.
Stayed 5 nights in Apr 2019

8/10 Good

Ravi

Liked: Cleanliness, staff & service, room comfort
Hotel is basic but has all you need. Walkable distant to many sites. Overpriced, but no more so than other hotels in Asmara. If we go again to the city we will stay in the same hotel.
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I travelled to Asmara Dec/19/2018 with my two brothers and we staid in crystal hotel for two weeks and I cannot express my happiness enough about the hotel from the bell man Mr habte all the receptions helen, tsega to the owner Mr Daniel every one of them where pleasant and very nice people. the only thing I would like to mention is water was very slow in the bathroom I was having hard time taking a shower especially at night. I would recommend this hotel to everybody who is travelling to Asmara. Hope to see everybody again soon.
Stayed 6 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel very near to the centre of town. 5 minutes from central strip and close to many attractions
Stayed 7 nights in Dec 2018

2/10 Terrible

Verified traveler

Liked: Staff & service
I pre paid for dec 26 and when I got there they said I had to pay again
Stayed 1 night in Dec 2018

2/10 Terrible

Verified traveler

Stayed 1 night in Dec 2018

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