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The Ritz-Carlton, Aruba

5.0 star property

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Photo gallery for The Ritz-Carlton, Aruba

3 bars/lounges, poolside bar
Creator video - submitted by Luxury Richland
4 restaurants, breakfast, lunch, dinner served; Italian cuisine
Exterior
View from property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
LG Smith Boulevard 107, Noord
  • Place, Palm Beach
    ‪3 min walk‬
  • Place, Stellaris Casino
    ‪4 min walk‬
  • Place, Hyatt Regency Casino
    ‪17 min walk‬
  • Airport, Oranjestad (AUA-Queen Beatrix Intl.)
    ‪12 min drive‬

Room options

View all photos for 1 King Bed, Limited View, Guest Room

Premium bedding, minibar, in-room safe, desk

1 King Bed, Limited View, Guest Room

9.8 out of 10
Exceptional
(37 reviews)
  • 550 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 1 King Bed, Coastline View, Guest Room

Premium bedding, minibar, in-room safe, desk

1 King Bed, Coastline View, Guest Room

10.0 out of 10
Exceptional
(2 reviews)
  • 550 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 2 Queen Beds, Coastline View, Guest Room

Premium bedding, minibar, in-room safe, desk

2 Queen Beds, Coastline View, Guest Room

8.0 out of 10
Very good
(1 review)
  • 550 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 King Bed, Ocean View, Guest Room

View from room

1 King Bed, Ocean View, Guest Room

7.4 out of 10
Good
(9 reviews)
  • Partial ocean view
  • 550 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 2 Queen Beds, Ocean View, Guest Room

View from room

2 Queen Beds, Ocean View, Guest Room

9.4 out of 10
Exceptional
(10 reviews)
  • Ocean view
  • 550 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 King Bed, Oceanfront View, Guest Room

Premium bedding, minibar, in-room safe, desk

1 King Bed, Oceanfront View, Guest Room

9.2 out of 10
Wonderful
(14 reviews)
  • Ocean view
  • 550 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 2 Queen Beds, Oceanfront View, Guest Room

2 Queen Beds, Oceanfront View, Guest Room | Premium bedding, minibar, in-room safe, desk

2 Queen Beds, Oceanfront View, Guest Room

9.2 out of 10
Wonderful
(7 reviews)
  • Ocean view
  • 550 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for 2 Queen Beds, Ocean View, Club Lounge Access, Guest Room

Premium bedding, minibar, in-room safe, desk

2 Queen Beds, Ocean View, Club Lounge Access, Guest Room

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 550 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for 1 King Bed, Ocean View, Club Lounge Access, Guest Room

Premium bedding, minibar, in-room safe, desk

1 King Bed, Ocean View, Club Lounge Access, Guest Room

  • Ocean view
  • 550 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds

View all photos for 1 King Bed, Oceanfront View, Executive Suite

46-inch flat-screen TV with cable channels, TV, pay movies

1 King Bed, Oceanfront View, Executive Suite

10.0 out of 10
Exceptional
(6 reviews)
  • Ocean view
  • 1100 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 1 King Bed, Coastline View, Junior Suite

1 King Bed, Coastline View, Junior Suite | Living room | 46-inch flat-screen TV with cable channels, TV, pay movies

1 King Bed, Coastline View, Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 730 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 1 King Bed, Oceanfront View, Deluxe Suite

Premium bedding, minibar, in-room safe, desk

1 King Bed, Oceanfront View, Deluxe Suite

  • Ocean view
  • 1238 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 1 King Bed, Ocean View, Club Lounge Access, 1-Bedroom Suite

46-inch flat-screen TV with cable channels, TV, pay movies

1 King Bed, Ocean View, Club Lounge Access, 1-Bedroom Suite

  • Ocean view
  • 1077 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for 1 King Bed, Oceanfront View, Club Lounge Access, Ritz-Carlton Presidential Suite

1 King Bed, Oceanfront View, Club Lounge Access, Ritz-Carlton Presidential Suite | Premium bedding, minibar, in-room safe, desk

1 King Bed, Oceanfront View, Club Lounge Access, Ritz-Carlton Presidential Suite

  • Ocean view
  • 732 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Bed, Coastline View, Club Lounge Access, Guest Room

Premium bedding, minibar, in-room safe, desk

1 King Bed, Coastline View, Club Lounge Access, Guest Room

  • 550 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for 2 Queen Beds, Coastline View, Club Lounge Access, Guest Room

Premium bedding, minibar, in-room safe, desk

2 Queen Beds, Coastline View, Club Lounge Access, Guest Room

  • 550 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds

View all photos for 1 King Bed, Oceanfront View, Club Lounge Access, Deluxe Suite

Premium bedding, minibar, in-room safe, desk

1 King Bed, Oceanfront View, Club Lounge Access, Deluxe Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Noord

Located in Palm Beach within a 5-minute walk of Palm Beach, The Ritz-Carlton, Aruba is within a mile (2 km) of other popular attractions like Hyatt Regency Casino. This 320-room, 5-star resort welcomes business and leisure travelers with 2 outdoor pools, a full-service spa, and a casino.
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What's nearby

  • Palm Beach - 3 min walk - 0.2 miles
  • Stellaris Casino - 4 min walk - 0.3 miles
  • Chabad Jewish Center of Aruba - 7 min walk - 0.4 miles
  • Palm Beach Plaza - 15 min walk - 0.8 miles
  • Hyatt Regency Casino - 17 min walk - 0.9 miles

Getting around

  • Queen Beatrix Intl. Airport (AUA) - 17 min drive

Restaurants

  • ‪Moomba Beach - ‬12 min walk
  • ‪Hadicurari - ‬11 min walk
  • ‪Santos Coffee - ‬15 min walk
  • ‪Puro Coffee - ‬17 min walk
  • ‪North End Pub And Grill - ‬16 min walk

About this property

The Ritz-Carlton, Aruba

The Ritz-Carlton, Aruba features a full-service spa, 2 outdoor pools, and a casino. A stay here includes free parking. The 24-hour front desk has staff standing by to help with luggage storage, securing valuables, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers an off-leash area. Other amenities at this beach resort include a children's pool, a gym, and a sauna.
Guests can expect to find free WiFi and 46-inch flat-screen TVs with cable channels and pay movies. Bathrooms offer free toiletries and slippers, and beds are dressed in premium bedding. Balconies, minibars, and coffee makers are also available. Housekeeping is available on request.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 13 treatment rooms. Services include deep-tissue massages, sports massages, facials, and body wraps. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

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Property amenity
Aruba Marriott Resort & Stellaris Casino
  • Pool
  • Hot tub
  • Spa
  • Kids pool
9.0 out of 10, Wonderful, 1,005 reviews
$910 nightly
The price is $1,028
Apr 5 - Apr 6
Total with taxes and fees
Aruba Marriott Resort & Stellaris Casino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Valet parking on site (USD 25 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to noon for a fee: USD 35 to 40 per person
  • 3 bars/lounges
  • 4 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • BLT Steak
  • Divi Bar & Lounge
  • Madero Argentinian Grill
  • Solanio

Things to do

  • 17 gaming tables
  • 2 outdoor pools
  • 265 slot machines
  • Bingo
  • Casino (15,000 square feet of space)
  • Children's club
  • Children's pool
  • Full-service spa
  • Gym
  • Kayaking
  • Playground
  • Sauna
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • In-room crib
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Terrace

Full-service spa

  • 13 treatment rooms
  • Aromatherapy
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

More

  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 46-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 1 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 250 per pet, per stay, plus a one-time cleaning fee of USD 300
  • Dogs only
  • 1 total (20 lbs is the maximum weight per pet)
  • An off-leash area is available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 17 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: USD 101.25 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 35 to 40 per person
  • Valet parking fee: USD 25 per night
  • Pet fee: USD 250 per pet, per stay plus USD 300 one-time cleaning fee
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 4 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property does not have a Aruba Tourist Board rating. For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Aruba Ritz-Carlton
Ritz-Carlton Aruba Resort Noord
Ritz-Carlton Hotel Aruba
Ritz-Carlton Aruba Hotel Noord
Ritz-Carlton Aruba Hotel
Ritz-Carlton Aruba Noord
The Ritz-Carlton, Aruba Noord
The Ritz-Carlton, Aruba Resort
The Ritz-Carlton, Aruba Resort Noord

Frequently asked questions

Is a free cancellation option available at The Ritz-Carlton, Aruba?

The Ritz-Carlton, Aruba offers free cancellation on certain room rates. For more details, review the cancellation policy on our site.

How much does it cost to stay at The Ritz-Carlton, Aruba?

As of Mar 7, 2026, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, Aruba on Apr 6, 2026 start from $1,364, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to The Ritz-Carlton, Aruba?

This resort is situated in Palm Beach, just steps from Palm Beach, and within a 10-minute walk of Stellaris Casino and Hadicurari Beach. You'll also find Eagle Beach and Hyatt Regency Casino within a short drive.

Is there parking available at The Ritz-Carlton, Aruba?

Yes, self parking is offered for free at the resort. Valet parking is available for USD 25 per night. Accessible parking is also available for guests.

Is a spa located at The Ritz-Carlton, Aruba?

There is a full-service spa available for guests to enjoy and services include sports massages, deep-tissue massages, reflexology, and body wraps.

Does The Ritz-Carlton, Aruba include a casino on the premises?

Yes, The Ritz-Carlton, Aruba has a casino that's 15000 square feet and includes 17 gaming tables, 265 slot machines, and bingo.

Is there an indoor pool at The Ritz-Carlton, Aruba?

No, this resort doesn't have an indoor pool; however, there are 2 outdoor pools.

What will couples enjoy most about a stay at The Ritz-Carlton, Aruba?

This beachfront resort offers plenty of amenities for couples including 2 outdoor pools, a poolside bar, and a restaurant with al fresco dining.

Are there hot tubs at The Ritz-Carlton, Aruba?

No, but this resort does have a steam room.

Does The Ritz-Carlton, Aruba feature a restaurant that includes a breakfast menu?

Yes, The Ritz-Carlton, Aruba has 4 restaurants, and serves buffet breakfast each morning for a surcharge.

Does The Ritz-Carlton, Aruba allow pets to stay for free?

Although they can't stay for free, dogs are welcome at The Ritz-Carlton, Aruba for a fee of USD 250 per pet, per stay. The property also provides an off-leash area.

Are there connecting rooms at The Ritz-Carlton, Aruba?

No, there aren't connecting guestrooms at this resort.

Where is the closest airport to The Ritz-Carlton, Aruba?

The closest major airport to The Ritz-Carlton, Aruba is Queen Beatrix Intl. Airport (AUA), which is 8.1 mi away (17 minutes by car).

Are there rooms with balconies that I can book at The Ritz-Carlton, Aruba?

Yes, every guestroom at The Ritz-Carlton, Aruba comes with a balcony with some featuring ocean views.

Does The Ritz-Carlton, Aruba offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at The Ritz-Carlton, Aruba.

The Ritz-Carlton, Aruba Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 766 out of 1004 reviews
Rating 8 - Good. 130 out of 1004 reviews
Rating 6 - Okay. 56 out of 1004 reviews
Rating 4 - Poor. 28 out of 1004 reviews
Rating 2 - Terrible. 24 out of 1004 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Anoushiravan

Stayed 4 nights in Dec 2025

10/10 Excellent

Edouard

Liked: Cleanliness, amenities, property conditions & facilities
Spotlous,all perfect
Stayed 7 nights in Nov 2025

10/10 Excellent

Charlie Giwook, Great Neck

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was perfect.
Stayed 3 nights in Dec 2025

10/10 Excellent

Olga

Liked: Cleanliness, property conditions & facilities
⭐️⭐️⭐️⭐️⭐️ Absolutely amazing! We truly loved every moment of our stay at the Ritz. The hotel is beautiful, the atmosphere is relaxing, and the service is absolutely fantastic. Every staff member was kind, attentive, and made us feel special. The rooms were spotless and luxurious, and every detail was perfect. We can’t wait to come back — highly recommend to anyone looking for an unforgettable experience!
Stayed 4 nights in Nov 2025

10/10 Excellent

Alexander

Traveled with family
Liked: Cleanliness, staff & service, amenities
Everything was perfect
Stayed 8 nights in Nov 2025

10/10 Excellent

michael d

Stayed 6 nights in Nov 2025

6/10 Okay

Carl

The staff was great don’t need updating worn out carpet, dirty grout not what I would expect
Stayed 10 nights in Nov 2025

10/10 Excellent

Aashish

Stayed 1 night in Nov 2025

6/10 Okay

paul

Liked: Cleanliness, property conditions & facilities
No consistency in drink pricing. Casino credit was not applied to room charges.
Stayed 5 nights in Nov 2025

10/10 Excellent

Peter

Stayed 4 nights in Nov 2025

10/10 Excellent

Darryl

Liked: Cleanliness, staff & service, amenities
Staff was amazing! Cleanlimess was amazing as well!
Stayed 4 nights in Nov 2025

10/10 Excellent

michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness, High level of service by the entire staff. Ultimate Hotel for our intimate Wedding /Honeymoon. Their wedding planner Naomi made our Special Day magical!
Stayed 6 nights in Nov 2025

10/10 Excellent

John

Stayed 6 nights in Nov 2025

10/10 Excellent

Dr. Denise, Yonkers

Liked: Cleanliness, amenities, property conditions & facilities
I had no issues with anything. The one thing that stood out was the property. Beautiful hotel.
Stayed 4 nights in Nov 2025

10/10 Excellent

Jonathan

Stayed 6 nights in Oct 2025

10/10 Excellent

Katarzyna Anna

Stayed 4 nights in Oct 2025

8/10 Good

James

Traveled with family
Liked: Staff & service, amenities
We had some great pool and beach servers, Jean Carlo, Smily and Brandon were fantastic and we visited them almost every day for our week on property. Despite being in an executive suite, the room unfortunately had some shortcomings with hair on the carpets and we found a pretty large bug. With a 7 month old on our trip we spent time on the floor playing. The hallways also needed a pretty good vacuum. Overall we had a good trip and the location, staff and amenities were good for our trip with a child.
Stayed 1 night in Oct 2025

8/10 Good

Rosane

Stayed 7 nights in Sep 2025

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I don’t normally give 5stars for hotel stays but the Ritz is by far the exception! The staff was beyond terrific! Every single person we came in contact w made us feel welcome, special and pampered! We especially loved the pool and cabana staff! Shaniqua and Jean Carlo were standouts! Also, Andrew and Jensen in the sushi bar. Superb!!
Stayed 3 nights in Oct 2025

8/10 Good

Tracy, New York

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay and I found nearly all of the staff to be very welcoming and engaging. The one exception was the hostess at the steakhouse on Friday evening. Maybe she was having a bad evening. We took a quick look at the menu and went elsewhere. In contrast, the staff near the pool and the adjacent dining area were fabulous.
Stayed 3 nights in Oct 2025

10/10 Excellent

DANKHA

Liked: Amenities
Absolutely incredible experience. 10/10 service! everyone is extremely friendly and ready to help with a big smile!
Stayed 5 nights in Oct 2025

2/10 Terrible

Teuta

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
⭐☆☆☆☆ Very Disappointing Stay at The Ritz-Carlton Aruba My husband and I stayed here for a week and were really disappointed, especially for a Ritz-Carlton property. We booked through Expedia with our Amex Platinum Card, expecting breakfast to be included—it wasn’t, and no one offered a clear reason why. We were also charged unexplained extra fees, and to make matters worse, staff entered our room without permission on multiple occasions—once to bring a baby crib we hadn’t requested, and another time to deliver a fridge while we were on the balcony. This felt like a serious privacy issue. The food and drinks were extremely overpriced, and overall the experience did not justify the cost. The property is pretty, but we expected much better service, transparency, and respect for guests’ privacy. We would not stay here again.
Stayed 7 nights in Oct 2025

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff members are great and incredibly friendly.
Stayed 4 nights in Oct 2025

10/10 Excellent

Mario

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was impeccable, staff was amazing defensively going to be back.
Stayed 4 nights in Oct 2025

8/10 Good

Christian Lopez, San Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Heard some staff at the restaurant mumbling negatively about a customer having too many plates on their table. Very unprofessional.
Stayed 6 nights in Oct 2025

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