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Cleopatra Palace Hotel

4.0 star property
Beachfront resort with bars and spa services
VIP Access

Choose dates to view prices

Photo gallery for Cleopatra Palace Hotel

Beach/ocean view
Massages
1 bedroom, minibar, in-room safe, desk
1 bedroom, minibar, in-room safe, desk
Breakfast served

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Hot Tub
  • Room service
  • Spa
  • Parking included

Explore the area

View in a map
Avenida de las Américas s.n, Playa de las Américas, Arona, Tenerife, 38660
  • Place, Playa de las Américas
    ‪10 min walk‬
  • Place, Los Cristianos Beach
    ‪17 min walk‬
  • Place, Veronicas Strip
    ‪17 min walk‬
  • Airport, Tenerife (TFS-Tenerife South)
    ‪15 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Superior Double Room, Private Pool

1 bedroom, minibar, in-room safe, desk

Superior Double Room, Private Pool

8.6 out of 10
Excellent
(17 reviews)
  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, Pool View

1 bedroom, minibar, in-room safe, desk

Standard Room, Pool View

8.6 out of 10
Excellent
(13 reviews)
  • 205 sq ft
  • Sleeps 2
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Room (2 Adults)

1 bedroom, minibar, in-room safe, desk

Standard Room (2 Adults)

8.4 out of 10
Very good
(14 reviews)
  • 205 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Suite (Doble)

1 bedroom, minibar, in-room safe, desk

Suite (Doble)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite (2 adults and 1 child)

1 bedroom, minibar, in-room safe, desk

Suite (2 adults and 1 child)

  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Standard Double or Twin Room, Sea View (2 adults and 1 child)

1 bedroom, minibar, in-room safe, desk

Standard Double or Twin Room, Sea View (2 adults and 1 child)

  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double Room, Private Pool (2 adults and 1 child)

1 bedroom, minibar, in-room safe, desk

Superior Double Room, Private Pool (2 adults and 1 child)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room

1 bedroom, minibar, in-room safe, desk

Standard Room

  • 204 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Room, Sea View

1 bedroom, minibar, in-room safe, desk

Standard Room, Sea View

8.0 out of 10
Very good
(2 reviews)
  • 205 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Room, Pool View (2 adults and 1 child)

1 bedroom, minibar, in-room safe, desk

Standard Room, Pool View (2 adults and 1 child)

  • 205 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

About the neighborhood

Arona

Cleopatra Palace Hotel places you within a 10-minute stroll of popular attractions such as Las Vistas Beach and Playa de las Américas. This 4-star resort welcomes guests with 431 rooms and conveniences like an outdoor pool, free in-room WiFi, and free self parking.
View more Resorts in AronaOpens in a new window

What's nearby

  • Las Vistas Beach - 7 min walk - 0.4 miles
  • Playa de las Américas - 10 min walk - 0.6 miles
  • Los Cristianos Beach - 17 min walk - 0.9 miles
  • Veronicas Strip - 17 min walk - 0.9 miles
  • Siam Park - 4 min drive - 1.2 miles

Getting around

  • Tenerife South Airport (TFS) - 20 min drive

Restaurants

  • ‪Hard Rock Cafe Tenerife - ‬1 min walk
  • ‪Aparthotel Parque La Paz - ‬3 min walk
  • ‪La Karina - ‬3 min walk
  • ‪Vegas Grill - ‬2 min walk
  • ‪Oriental Garden - ‬1 min walk

About this property

Cleopatra Palace Hotel

Beachfront resort with bars and spa services
Guests staying at Cleopatra Palace Hotel enjoy an outdoor pool, a children's pool, and free WiFi in public areas. There's free parking, as well as an airport shuttle for a fee (available on request). The 24-hour front desk has multilingual staff ready to assist with concierge services, securing valuables, and dry cleaning/laundry. Additional amenities include a hot tub, a conference center, and a business center.
TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers, free toiletries, and bidets. Other standard amenities include balconies, minibars, and safes.
An outdoor pool, a children's pool, and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) on request
  • Free uncovered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 2 bars/lounges
  • A beach bar
  • A poolside bar
  • A restaurant

Restaurants on site

  • Bar Hall
  • Buffet Cleopatra
  • Pool Bar

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Hot tub
  • Outdoor pool
  • Piano
  • Tennis

Family friendly

  • Children's pool
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center

Outdoors

  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 buildings
  • 4 floors
  • Banquet hall
  • Built in 1996
  • Humane treatment of captive wild animals
  • Lifeguards
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2 PM—-midnight
  • Check-out: noon
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available on request), which is offered for a fee. Driving? This property offers free parking.
Property Registration Number H-38-4-0000346

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the resort at the phone number listed on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Cleopatra Palace Arona
Cleopatra Palace Hotel
Cleopatra Palace Hotel Arona
Cleopatra Palace
Cleopatra Palace Hotel Arona
Cleopatra Palace Hotel Resort
Cleopatra Palace Hotel Resort Arona

Frequently asked questions

Is free cancellation available at Cleopatra Palace Hotel?

Cleopatra Palace Hotel provides free cancellation on select room rates. For more details, look at the cancellation policy on our site.

What can I see near Cleopatra Palace Hotel?

This resort in Arona is within a 10-minute walk of Las Vistas Beach and Playa de las Américas. You'll also find Siam Park and Fañabé Beach within a short drive.

Is parking available on site at Cleopatra Palace Hotel?

Yes, uncovered self parking is offered for free at the resort. Though parking is limited, accessible parking is also available.

Is there a spa available at Cleopatra Palace Hotel?

Spa services at the resort include massages.

Does Cleopatra Palace Hotel include a casino at the property?

No, Cleopatra Palace Hotel doesn't have a casino.

Is there an indoor pool at Cleopatra Palace Hotel?

No, this resort doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

Is Cleopatra Palace Hotel a good place to stay for couples?

This beachfront resort offers many amenities for couples such as a beach bar and an outdoor pool with some guestrooms featuring private pools.

Are there hot tubs at Cleopatra Palace Hotel?

Yes, this resort has a spa tub.

Does Cleopatra Palace Hotel have a restaurant that serves breakfast?

Yes, Cleopatra Palace Hotel serves breakfast for a surcharge at Buffet Cleopatra.

Does Cleopatra Palace Hotel allow pets to stay for free?

No, pets aren't allowed at Cleopatra Palace Hotel though service animals are welcome.

Are there connecting rooms at Cleopatra Palace Hotel?

No, there aren't connecting guestrooms at this resort.

How close is the airport from Cleopatra Palace Hotel?

The closest major airport to Cleopatra Palace Hotel is Tenerife South Airport (TFS), which is 11.5 mi away (20 minutes by car). Another top airport is La Gomera (GMZ), which is around 29.4 mi away.

Are there rooms with balconies that I can book at Cleopatra Palace Hotel?

Yes, every guestroom at Cleopatra Palace Hotel comes with a balcony.

Cleopatra Palace Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 581 out of 1001 reviews
Rating 8 - Good. 322 out of 1001 reviews
Rating 6 - Okay. 79 out of 1001 reviews
Rating 4 - Poor. 13 out of 1001 reviews
Rating 2 - Terrible. 6 out of 1001 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

William

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was good only downside was the pillows on the bed
Stayed 5 nights in Jul 2025

10/10 Excellent

Christine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful!!

This place is awesome! The staff were attentive and nice. The room was comfortable and very clean. Rooms were cleaned every day if you wanted. Breakfast was very plentiful with a ton of variety. Close to everything you would need and next to the beach. Plenty of sun loungers and the pool and grounds always clean. Not one complaint with our stay and will definitely recommend. Best vacation we have ever had! Christine G - USA
Stayed 7 nights in Jul 2025

10/10 Excellent

Nashima

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Sara

Stayed 2 nights in Jun 2025

10/10 Excellent

Tejas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had an amazing experience and stay at the hotel.
Stayed 4 nights in May 2025

6/10 Okay

Marie

Liked: Room comfort
The hotel is well positioned for the beach, shops, bars and restaurants. Our room was a little close to the nearby karaoke bar. Breakfast provided a good choice and we loved listening to the pianist in the morning. The hotel is a little crowded, particularly around the pool where people are allowed to reserve beds all day (but aren't using them) requiring guests to move people's towels in order to find a place to sunbathe. The rooms are basic and lacking any luxury but the beds are comfortable and everything was in working order.
Stayed 7 nights in Mar 2025

10/10 Excellent

Ashleigh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel.

Great hotel and amazing staff. Breakfast was good and the pool area was very chilled out. Only negatives are the sea view rooms are very noisy from noise on the street outside and people on the beach in the dark. The indoor pool is at a charge .
Stayed 6 nights in Jun 2025

10/10 Excellent

Katerina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family bday stay amazing friendly stuff
Stayed 1 night in Jun 2025

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with spacious room. Room had everything you need including a fridge which was great. Breakfast was excellent and ran from 7 until 10.30. Pool area was well maintained and plenty of sun beds. Only negative for the hotel was the fact that there was no shop .. there was a shop in the sister hotel med palace but no acess until after 6 pm. Also the entertainment was only in the sister hotel..
Stayed 5 nights in May 2025

8/10 Good

Chrystal

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view and easy access to the beach. Make sure you have an international adapters for your computer and cell phones. We ended up having to buy 2. The breakfast was tasteless, fruit tasted like it came out of a can and coffee was awful. Food from room service was very good.
Stayed 4 nights in May 2025

10/10 Excellent

Grant McEwan Gilston

Traveled with group
Liked: Cleanliness, property conditions & facilities
The Cleopatra Palace is just a really nice hotel! Very well located on a stretch of golden sandy beach. Many rooms at the front of the hotel have a sea view balcony offering that refreshing sea breeze when you are sitting out enjoying the relaxing sound of the waves rolling in! Staff very friendly and helpful…
Stayed 7 nights in May 2025

8/10 Good

John

Traveled with family
Liked: Cleanliness

Fantastic location

Stayed 4 nights in May 2025

8/10 Good

Dan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, area is nice, the Piano at breakfast is annoying, but otherwise great
Stayed 3 nights in May 2025

10/10 Excellent

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel, we upgraded to pool room over looking Mediterranean hotel. I did water aerobics in our pool to theirs aqua areobics each day! We also had sea view. The maids came every day, work very hard, staff at breakfast are kind, friendly and also work hard. The reception team are warm, helpful, there was nothing not be pleased to help with. The concierge, charming- you are treated lovingly by all staff so hats off to you all! The building is 30 years old, still is outstandingly beautiful in architecture, romantic in nature but just needs a little tlc as all 30 year old buildings do. I hear it is due to a renovation soon, I cant wait to come back and see! It’s right on beach and smack bang in golden mile, ideal location being surrounded by bars and restaurants. The pool little cold and small but we went over to the Mediterranean- although it’s 27€ per room unless you wait till after 6 for cards to work. We enjoyed the ‘History’ show that’s underneath hotel in huge auditorium. You can get discount if stay at cleopatra. Breakfast was great selection but after 10 days was too repetitive, but the beautiful pianist, whose talent is incredible, is worth to attend just to hear her play 💛 The beds are big roomy and comfy, high ceilings, dark and quiet rooms, the terrace was a dream with pool, comfy sun loungers, parasol, outside shower, we hardly left it. Bathroom lovely with nice toiletries, hot water a good pressure on shower. I recommend here and can’t wait to return!.
Stayed 9 nights in Apr 2025

10/10 Excellent

Bobby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Hotel, location and room all round fantastic
Stayed 4 nights in Apr 2025

8/10 Good

THOMAS PURDUE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the hotel was great.
Stayed 6 nights in Apr 2025

10/10 Excellent

Adrian

Stayed 5 nights in Apr 2025

10/10 Excellent

Nicolle Deborah

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely area, and hotel, room was a little dated but overall lovely place to stay
Stayed 4 nights in Apr 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Being greeted with a glass of Champagne was a very good start. Inside, the hotel looked like a Hollywood set, as was the pool area - a space fit for Cleopatra herself. The breakfast had excellent choices and open for a good time. No in-house restaurant for dinner at this time, which was disappointing, but the main street was 2 minutes away and full of eating places. The beach was outside the front door as was the promenade, which went around the whole bay area. An excellent place to holiday.
Stayed 4 nights in Apr 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Tomáš

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, equipment little bit older but well maintained.
Stayed 1 night in Apr 2025

10/10 Excellent

keith

Traveled with family
Liked: Amenities
Everything first class will be back many thanks Keith Etheridge
Stayed 5 nights in Mar 2025

8/10 Good

Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, room comfort
Very good, rooms are s bit dated and could do with an upgrade
Stayed 3 nights in Feb 2025

10/10 Excellent

Bernard

Liked: Cleanliness
Stayed 4 nights in Mar 2025

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