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Hotel Mocawa Resort

4.0 star property
Upscale hotel with 2 outdoor pools and free breakfast

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Photo gallery for Hotel Mocawa Resort

2 outdoor pools, sun loungers
Children's play area - outdoor
Couples treatment rooms, body scrubs, facials, massages
Breakfast, lunch, dinner served; international cuisine
Breakfast, lunch, dinner served; international cuisine

Reviews

9.0

Wonderful

Popular amenities

  • Bar
    BarBar
  • Gym
    GymGym
  • Room service
    Room serviceRoom service
  • Spa
    SpaSpa
  • Pool
    PoolPool
  • Air conditioning
    Air conditioningAir conditioning

Explore the area

Map
Km. 2.6 vía al Valle del Cauca, La Tebaida, Quindio, 633027
  • Popular LocationPlaza de Bolivar3 min drive
  • Popular LocationArmenia Country Club7 min drive
  • AirportArmenia (AXM-El Eden)19 min drive
  • Popular LocationCoffee Park21 min drive

Room options

View all photos for Superior Room

Superior Room | Resort view

Superior Room

  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Garden view

Suite, 1 King Bed

  • 861 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room | View from room

Superior Twin Room

  • 430 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Villa, 3 Bedrooms

Villa, 3 Bedrooms | Garden view

Villa, 3 Bedrooms

  • 1647 sq ft
  • Sleeps 8
  • 1 King Bed and 4 Twin Beds

View all photos for Suite Junior

Premium bedding, minibar, in-room safe, desk

Suite Junior

  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room Standard

Premium bedding, minibar, in-room safe, desk

Twin Room Standard

  • Sleeps 3
  • 2 King Beds

View all photos for Room Standard

Premium bedding, minibar, in-room safe, desk

Room Standard

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

La Tebaida

Hotel Mocawa Resort is located 2 mi (3.1 km) from Plaza de Bolivar and within a 10-minute drive of Armenia Country Club. This 105-room, 4-star hotel welcomes guests with 2 outdoor pools, free breakfast, and free in-room WiFi.

What's nearby

  • Plaza de Bolivar - 3 min drive
  • Armenia Country Club - 7 min drive
  • Coffee Park - 21 min drive
  • Recuca - 27 min drive
  • Panaca - 55 min drive

Getting around

  • Zarzal Station - 65 min drive
  • The nearest major airports are:<br />Armenia (AXM-El Eden): 19-min drive, 5.6 mi/9 km<br /> Pereira (PEI-Matecaña Intl.): 135-min drive, 43.7 mi/70.4 km<br /> <p></p>

Restaurants

  • ‪Café Quindío - ‬6 min drive
  • ‪Rancho Eden - ‬6 min drive
  • ‪Café Quindio - ‬6 min drive
  • ‪Bianco - ‬6 min drive
  • ‪El Carmelo - ‬4 min drive

About this property

Hotel Mocawa Resort

Upscale hotel with 2 outdoor pools and free breakfast
Hotel Mocawa Resort features 2 outdoor pools, a children's pool, and a gym. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for USD 68000 per vehicle. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, luggage storage, and tours or tickets. Other amenities at this family-friendly hotel include outdoor tennis courts, free WiFi in public areas, and a business center.
Guests can expect to find free WiFi and flat-screen TVs with satellite channels. Beds are dressed in premium bedding and bathrooms offer rainfall showers and designer toiletries. Balconies, minibars, and coffee makers are other standard amenities.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms and couples treatment room(s). Services include facials and body scrubs.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Bistro 1953

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Gym
  • Mini golf
  • Playground
  • Volleyball

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free supervised activities for children
  • Mini golf
  • Playground

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Spa

  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Ballroom
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Designer toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

Outdoor space

  • Balcony

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from June 20 to August 31:
  • Sauna
  • Spa

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 4 years old or younger stays free when using existing bedding (children may not be eligible for free breakfast)

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 68000 per vehicle (maximum occupancy 3)
  • Facilities fee: USD 3 per person, per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
  • Check-in: 3 PM—-midnight
  • Check-out: 1 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards and cash.
  • Contactless check-out is available.

Additional information about polices, regulations, and more:

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.

Property is also known as

Hotel Mocawa Resort La Tebaida
Mocawa La Tebaida
Hotel Mocawa Resort Hotel
Hotel Mocawa Resort La Tebaida
Hotel Mocawa Resort Hotel La Tebaida

Frequently asked questions

Is free cancellation available at Hotel Mocawa Resort?

Hotel Mocawa Resort provides free cancellation on select room rates. To learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Mocawa Resort?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Hotel Mocawa Resort on Jul 29, 2024 start from $136.83, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Hotel Mocawa Resort?

This hotel is located in La Tebaida, close to Armenia Country Club, Recuca, and Plaza de Bolivar.

Will I be able to park at Hotel Mocawa Resort?

Yes, self parking is offered for free at the hotel. Though parking is available on request, accessible parking is also available.

Is there a spa at Hotel Mocawa Resort?

Spa services at the hotel include couples treatments and body scrubs.

Does Hotel Mocawa Resort include a casino?

No, Hotel Mocawa Resort doesn't have a casino.

Will I find an indoor pool at Hotel Mocawa Resort?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools.

Is Hotel Mocawa Resort good for couples?

There are plenty of amenities for couples at this hotel, including 2 outdoor pools, a poolside bar, and a restaurant.

Does Hotel Mocawa Resort have a hot tub?

Yes, some guestrooms at this hotel feature private spa tubs.

Does Hotel Mocawa Resort have a restaurant with a breakfast menu?

Yes, Hotel Mocawa Resort serves free continental breakfast at Bistro 1953 each morning.

Will Hotel Mocawa Resort allow pets to stay free of charge?

No, pets and service animals aren't allowed at Hotel Mocawa Resort.

Does Hotel Mocawa Resort have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Hotel Mocawa Resort?

The closest major airport to Hotel Mocawa Resort is Armenia (AXM-El Eden), which is 5.6 mi away (19 minutes by car). Another top airport is Cartago (CRC-Santa Ana), which is around 23.5 mi away.

Can I book a room with a balcony at Hotel Mocawa Resort?

Yes, every guestroom at Hotel Mocawa Resort comes with a balcony with some featuring garden views.

Hotel Mocawa Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 159 out of 252 reviews" "
Rating 8 - Good. 66 out of 252 reviews" "
Rating 6 - Okay. 12 out of 252 reviews" "
Rating 4 - Poor. 9 out of 252 reviews" "
Rating 2 - Terrible. 6 out of 252 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

carolina

Stayed 3 nights in Jun 2024

10/10 Excellent

Melody

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at this hotel was very nice. We enjoyed the amenities and their restaurant for dinner. Breakfast buffet was delicious. Will stay here again in the future.
Stayed 3 nights in Jan 2024

8/10 Good

Silvia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for family vacations.
Stayed 4 nights in Dec 2023

6/10 Okay

Anita

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 5 nights in Oct 2023

8/10 Good

MARIA C

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Buen Hotel Mal servicio de Alimentos
El hotel es muy lindo, limpio y bien mantenido, la comida es terrible! El servicio de cocina es lento y de mal sabor todo sale sobrecocinado y sin ningun sabor Con las comidas incluidas no puedes pedir nada de tomar diferente a los jugos artificiales que tienen disponibles o si no cobran cargo adicional
Stayed 5 nights in Oct 2023

8/10 Good

GONZALO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked the hotel, I loved the architecture, and I give thumbs up for the service but I definitely prefer a quiet night in my opinion the ambient of the Hotel should be more orientated to a place to enjoy the birds and nature the music was too loud
Stayed 1 night in Sep 2023

6/10 Okay

OSCAR MAURICIO, Fort Salonga

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Rooms were dated, towels were old and stained, there was a lot of rust and dirt in the bathrooms.
Stayed 2 nights in Aug 2023

10/10 Excellent

Maria F

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place.
Stayed 5 nights in Jul 2023

10/10 Excellent

Luz C

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. Clean rooms and around the property. Very helpful and nice staff👍
Stayed 1 night in Jul 2023

10/10 Excellent

Juliana

Stayed 2 nights in Apr 2023

4/10 Poor

Lina

Traveled with partner
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
The good: the hotel has good facilities and a variety of entertainment options. The vast majority of the staff is very friendly. The average: the rooms are standard, but could be better equipped. For example, the bathrooms could have better quality toiletries and include essentials such as shampoo. At the moment they only include a multipurpose soap. The food is not bad, but could be better. The bad thing: the service at the front desk was lousy and unfortunately damaged the whole hotel experience. The people in charge not only lack good customer service, but we suspect they are involved in illegal activities. Our experience started when they forced us to pay VAT when we explained a thousand times that we are not residents of Colombia and we checked in with an international passport and we had the supporting documents proving that we do not reside in the country. They did not give us the exception because we did not have a stamp in our passport. Which does not prove our non-residence. They didn't bother to verify our documents, but made us pay the tax. The worst: my husband sarcastically told the man with glasses at the reception desk (they don't use name tags), that he was going to pay with his "Colombian resident card", which annoyed him. Within 20 minutes my husband's card received 5 fraudulent charges that although we have NO proof, we believe that the man at the front desk is allegedly behind this scam. Fortunately we only stayed one night at the h
Stayed 1 night in Feb 2023

10/10 Excellent

beatriz

Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Jan 2023

4/10 Poor

Omaira

Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
I don’t like the services was terrible, the food I wasn’t good and the staff was very unfriendly
Stayed 2 nights in Jan 2023

8/10 Good

Claudia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2022

2/10 Terrible

James, Crestview

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was close to the airport as it's own redeeming factor. Unfortunately we booked the Mocawa hotel in mistake thinking we had the Mocowa Resort. When we changed to the resort they kept the other hotel charge despite us cancelling it. So we essentially paid twice. We tried to resolve this with Expedia and in person but they still charged us twice. Will never stay with Mocowa agian. Besides there are better hotels for families in the area. I strongly recommend Hotel Camelias near Parque de Cafe. Much nicer, more accommodating, better food, and amazing, atmosphere.

10/10 Excellent

Doris

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022

10/10 Excellent

JORGE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2022

10/10 Excellent

Tatiana G

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and facilities the business area had a place with two computers could be improved with light more welcoming, one pool should be open after six, more coordination with towels and toilet paper etc with number of people in room each otherwise excellent service, excellent food, excellent staff and beautiful environment, smooth check in all questions answered and requests made were answered with courtesy and immediately, great place
Stayed 2 nights in Aug 2022

10/10 Excellent

Luis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location!!!
Stayed 2 nights in Jun 2022

10/10 Excellent

Luz A

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2022

10/10 Excellent

Johana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is a perfect place to relax and enjoy the hotel with the swimming pools, masajes and nature
Stayed 3 nights in Feb 2022

10/10 Excellent

Kevin

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022

6/10 Okay

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a true resort experience
Hotel Manager Sara extremely rude and unhelpful, didn’t provide any sort of solution. Unfortunately not what we excepted from a “resort” standard. Friendly and kind service, but very understaffed. Also, the hotel has no security guard on premise and we didn’t feel safe. Especially when we saw guests checking in with hand guns tucked underneath their shirts. We ended up dining inside the room because some guests at the restaurant we’re speaking vulgar language and again no one on premise to remind them it’s a family environment. Rooms were very clean and had all the amenities.
Stayed 2 nights in Jan 2022

10/10 Excellent

Katherine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property! the gardens were stunning, the food was delicious and the people were nice. The only improvement I suggest is the service at the restaurants, is a little slow. Maybe need to hired more workers so the ones there are not overstretched. Thank you so much for a great time!
Stayed 6 nights in Oct 2021