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Best Western Hotel Atrium

3.0 out of 5.0

Recent guest reviews

This was my first stay at the Pierre. Me and my family were very impressed. We were given excellent service. It was very relaxing. The location on 5th Ave and Central Park was perfect. Transportation to and from this hotel to major sightseeing venues was easy to obtain. I will stay here again in the future.

You feel like home, staff super nice, suite big and well decorated, in front of central park, on 5th ave, very exclusive, dont see many ppl on the lobby, they call you by name, private car it was s500 benz, concierge very nice and is my home in new york!

This location is ideal for exploring Arles: Steps away from the tourist office and near most desired sites. The room is basic but clean and we found the bed to be of good quality. We chose to cross the street for breakfast rather than pay the 11€. The pool is small and the terrace offers some lovely views. There is no bar which was a surprise as there were signs saying the terrace lounge and bar is open in August and July. Great place to stay a night or two.

A unique experience of high end hospitality and environment right in the cusp of New York which is usually experienced in high end Indo/Asian hotels. Bonus is the location, as it is next to Central Park and near every significant eatery and shopping. The hotel has all sizes of accommodations. The Grand suites are ideal for families travelling together. They are spacious luxurious apartments to give you a feel of grandeur in a location where space is at premium. Very well appointed rooms and the common areas are well served. The ambience of restaurants, ball room etc.. is great and the food including the high tea surpasses the same at many other hotels is the area. Highly recommended.

This hotel is centrally located. The room was very clean,bathroom clean, ice machine downstairs ,AC worked great. Our checkin was great considering a bus tour arrived at the same time...they are firm about 3 pm checkin time. We found parking on the street where we paid until 7pm and then again at 9am the next morning. You only have to really cross the street and you are downtown Arles...the real treat to this hotel.

Hotel is right behind the Tourist Office, just off the main road & a short walk to the Roman Theatre, Arenas etc. Hotel was a strange shape, rather like two seperate hotels within one building & only the ground floor connected the two parts. Room was quite a good size, extremely comfortable bed & curtesy tray refilled daily. En-suite but with seperate WC & bathroom. Good buffet breakfast although you need to time it right as there were two tour parties when I stayed who all breakfasted together. Lack of bar was disappointing & although their is a rooftop swimming pool, it is very small although when quiet, a good terrace for sunbathing.

I would NOT recommend this hotel to anyone. Our travel agent pre-booked this hotel so it was prepaid for ahead of time; therefore, we were stuck with it for three days, but it was not even worth a two-star rating. Our room furnishings were meager and shabby, with a very uncomfortable mattress, terrible breakfast and air conditioning that barely worked. As a result, we tried to plan as many day outings as possible just to avoid our hotel room as much as we could.

Just outside the old centre of Arles, easy to access by car but just two minutes walk into the city; very convenient for Les Alyscamps. Good breakfasts and reasonable dinners, and effective air conditioning. Used by coach tours, but these were accommodated (rooms, breakfasts and meals) without impacting on us. It had a car park underneath, but we used a 6 day ticket for the multi-storey just down the road.

As a group on a tour of Arles from a cruise ship, we were taken to this hotel for lunch. To me it was typical hotel food. The salad was good. The main course being chicken was dry, but when you servce this many people not all things will be done right.

This hotel has many issues, and we would have checked out, except we were with a group. I've seen the other reviews, but don't agree with them. It's barely a 2 star hotel: WIFI is only available in lobby, not in the room; lobby entry area littered with debris; TV reception only intermittent in the room, and keeps going out; also had to request a remote for the TV, as it was nowhere in the room, then had to ask for a replacement remote because the first one didn't work; our green wall had patches of white paint on it as if being repaired; management AWOL during the week-end, so we could only issue complaints to the young women in " reception", and they had no authority to do anything;

1 Rue Emile Fassin Arles Bouches-du-Rhone

Hotel highlights

  • Walking distance to Cirque Romain
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Outdoor pool

Best Western Hotel Atrium places you next to Place de la Republique and within a 5-minute walk of Church of St. Trophime. This 90-room, 3-star hotel has a restaurant along with conveniences like an outdoor pool and free in-room WiFi. Located centrally in Arles, it's also close to Cirque Romain and Abbey de Montmajour.


Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service. For your convenience, breakfast is available for a fee each morning from 6:30 AM to 10 AM.


Best Western Hotel Atrium's 90 rooms are soundproofed and provide coffee makers, free bottled water, and desks. Guests can expect to find free WiFi and flat-screen TVs with satellite channels. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries.

Property features

At Best Western Hotel Atrium, guests have access to an outdoor pool, a rooftop terrace, and free WiFi in public areas. Self parking is offered for EUR 14 per day. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include 5 meeting rooms, conference space, and a computer station.

Room options

Standard Room, 1 Queen Bed, Non Smoking

Queen 1 | Sleeps 2

Standard Room, 2 Single Beds, Non Smoking

Twin 2 | Sleeps 2

Standard Room, Multiple Beds, Non Smoking

Queen 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

56% of guests recommend this hotel

Total of 581 reviews