Hotel Spa Princesa Parc Excellence

5.0 star property

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Photo gallery for Hotel Spa Princesa Parc Excellence

A stone building with outdoor seating and umbrellas.
Couples treatment rooms, Turkish bath, body treatments, aromatherapy
Front of property
Lobby sitting area
Gym

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Gym

Explore the area

View in a map
Ctra. General – Arinsal, La Massana, Arinsal, Andorra, AD400
  • Place, Comapedrosa Highlands Trail
    ‪3 min walk‬
  • Place, Els Orriols Ski Lift
    ‪5 min walk‬
  • Place, Vallnord Ski Area
    ‪3 min drive‬

Room options

Habitación Doble Premium

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Habitación Doble Premium Vistas

  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Premium Single Room, Non Smoking, Pets Not Allowed

  • Mountain view
  • 215 sq ft
  • Sleeps 1
  • 1 Queen Bed
  • Free WiFi

Premium Single Room, Non Smoking, Pets Not Allowed

  • Sleeps 1
  • 1 Queen Bed
  • Free WiFi

Premium Double Room, Balcony

  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Premium Suite, Balcony

  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

Premium Suite, Terrace

  • Valley view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free WiFi

Quadruple premium

  • 474 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

Quadruple Premium con Vistas

  • 474 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

About the neighborhood

Arinsal

Hotel Spa Princesa Parc Excellence places you next to Els Orriols Ski Lift and Comapedrosa Highlands Trail. This 43-room, 5-star hotel has a full-service spa along with free in-room WiFi and a gym.

What's nearby

  • Comapedrosa Highlands Trail - 3 min walk - 0.2 miles
  • Els Orriols Ski Lift - 5 min walk - 0.3 miles
  • Pontal de Maceió Beach - 15 min walk - 0.8 miles
  • Valles del Comapedrosa Nature Park - 15 min walk - 0.8 miles
  • Vallnord Ski Area - 3 min drive - 1.3 miles

Getting around

  • L'Hospitalet-pres-l'Andorre Station - 44 min drive
  • La Seu d'Urgell (LEU) - 42 min drive

Restaurants

  • ‪Commencal Spot - ‬3 min drive
  • ‪Borda De L'avi - ‬3 min drive
  • ‪Cafe Don Piacere - ‬4 min drive
  • ‪Cisco's - ‬3 min walk
  • ‪Borda Xixerella - ‬3 min drive

About this property

Hotel Spa Princesa Parc Excellence

Guests of Hotel Spa Princesa Parc Excellence enjoy a full-service spa, a nightclub, and a gym. Self parking is offered for EUR 21 per night. The front desk is staffed 24/7 to help with concierge services, securing valuables, and luggage storage. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and a kids' club.
32-inch Smart TVs come with satellite channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and pillow menus, and bathrooms offer rainfall showers, hair dryers, and bathrobes. Other standard amenities include minibars, electric kettles, and safes.
Recreational amenities at the hotel include a sauna, a fitness center, and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered self parking on site (EUR 21 per night)
  • Limited onsite self parking
  • Onsite parking options include a garage

Food and drink

  • Daily full breakfast available 7:30 AM to 10:30 AM for a fee: EUR 19 for adults and EUR 13 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar

Restaurants on site

  • Bar Bolera
  • Piano Bar
  • Restaurante Louis XV

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Bowling alley
  • Children's club
  • Full-service spa
  • Gym
  • Nightclub
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Ski lift privileges
  • Ski passes
  • Ski storage
  • Snow sports gear
  • TV in common areas

Family friendly

  • Arcade/game room
  • Bowling alley
  • Children's club (surcharge)
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Turkish bath

Accessibility

  • No elevator

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Desk
  • Heating (climate-controlled)
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: EUR 30

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from November 22 to November 27:
  • Spa
The property will be renovating from April 7 2026 to July 14 2026 (completion date subject to change). The following areas are affected:
  • Guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 3 years old or younger stays free, per registered adult, when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 3.14 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately EUR 19 for adults and EUR 13 for children
  • Covered self parking fee: EUR 21 per night
  • Late check-out fee: EUR 30 (subject to availability)
  • Spa fee: EUR 16 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards and debit cards; cash is not accepted
Parties and events are allowed on site
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 18 years old.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Parties and events are allowed on site.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • The seasonal pool is open from June to September.
  • Pool access available from 10:30 AM to 6:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

Property is also known as

Hotel Diana Parc Arinsal
Hotel Diana Parc
Diana Parc Arinsal
Diana Parc
Hotel Spa Diana Parc
Spa Princesa Parc Excellence
Hotel Spa Princesa Parc Excellence Hotel
Hotel Spa Princesa Parc Excellence Arinsal
Hotel Spa Princesa Parc Excellence Hotel Arinsal

Frequently asked questions

Are free cancellation options available at Hotel Spa Princesa Parc Excellence?

Hotel Spa Princesa Parc Excellence provides free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on our site.

How much does it cost to stay at Hotel Spa Princesa Parc Excellence?

As of Jun 29, 2026, prices found for a 1-night stay for 2 adults at Hotel Spa Princesa Parc Excellence on Jul 22, 2026 start from $113, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Hotel Spa Princesa Parc Excellence?

This hotel is located in Arinsal and just steps from Els Orriols Ski Lift and Comapedrosa Highlands Trail. You'll also find Pontal de Maceió Beach and Valles del Comapedrosa Nature Park less than a mile away.

Is parking available on site at Hotel Spa Princesa Parc Excellence?

Yes, covered parking is offered for EUR 21 per night. Though parking is limited parking, an electric car charging station is also available.

Is there a spa at Hotel Spa Princesa Parc Excellence?

There is a full-service spa available for guests to enjoy and services include hot stone massages, deep-tissue massages, couples treatments, and body wraps.

Are there luxury amenities available at Hotel Spa Princesa Parc Excellence?

Yes, guests can indulge in luxuries such as a seasonal outdoor pool, a restaurant, and a swim-up bar at this hotel.

Does Hotel Spa Princesa Parc Excellence feature a casino on the premises?

No, Hotel Spa Princesa Parc Excellence doesn't have a casino.

Is there an indoor pool at Hotel Spa Princesa Parc Excellence?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 10:30 AM and 6:00 PM and the seasonal pool is normally open from June until September.

Is Hotel Spa Princesa Parc Excellence a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including a restaurant, a swim-up bar, and proposal/romance packages.

Does Hotel Spa Princesa Parc Excellence have a hot tub?

No, but this hotel does have a sauna.

Does Hotel Spa Princesa Parc Excellence feature a restaurant that includes a breakfast menu?

Yes, Hotel Spa Princesa Parc Excellence serves a full breakfast for a surcharge each morning at Restaurante Louis XV.

Does Hotel Spa Princesa Parc Excellence allow pets to stay for free?

No, pets aren't allowed at Hotel Spa Princesa Parc Excellence.

Does Hotel Spa Princesa Parc Excellence have connecting rooms available?

Yes, you can book connecting rooms at this hotel for your group or family vacation.

How far is the airport from Hotel Spa Princesa Parc Excellence?

The closest major airport to Hotel Spa Princesa Parc Excellence is La Seu d'Urgell (LEU), which is 22.7 mi away (42 minutes by car).

Are there rooms with balconies that I can book at Hotel Spa Princesa Parc Excellence?

Yes, some guestrooms at this hotel offer either a furnished balcony/patio and a terrace where guests can enjoy mountain and valley views.

Hotel Spa Princesa Parc Excellence Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 75 out of 129 reviews
Rating 8 - Good. 32 out of 129 reviews
Rating 6 - Okay. 16 out of 129 reviews
Rating 4 - Poor. 3 out of 129 reviews
Rating 2 - Terrible. 3 out of 129 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

ROBERT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staying with nice restaurant,spectacular view ,spacious rooms will be back!
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous stay. Refurbished room superb. Very spoilt with pillow menu, coffee machine and many extras including complimentary jelly babies ! Will return
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Jordi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel with very nice family rooms. Restaurant with outstanding food, good spa (bit expensive) and a fun bar! One of the best hotels i visit in Europa for this price range.
Stayed 8 nights in Jul 2025
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were very happy with our stay! The room was clean, the beds were super comfortable, and everything worked perfectly. Friendly staff and a great atmosphere.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Simona

Liked: Cleanliness, property conditions & facilities
Beautiful room, very near the village centre and ski lift. The only downside is the SPA that you are only allowed to use for 1h on the clock- found the experience extremely stressful and always having to watch the time
Stayed 8 nights in Dec 2025
Verified

10/10 Excellent

Danut Ilie

Liked: Cleanliness, amenities, property conditions & facilities
5 star +
Stayed 10 nights in Dec 2025
Verified

8/10 Good

Lynsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Apart from one very rude barman good overall stay

Apart from one very rude barman good overall stay
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve being coming to Arinsal for over 20 years, it’s by far the best hotel in the area, you may pay a bit more for it, but it’s worth it!
Stayed 6 nights in Mar 2024
Verified

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fab hotel. Staff were really lovely and very helpful thoroughly recommend
Stayed 5 nights in Feb 2023
Verified

10/10 Excellent

Lyndsey

Liked: Cleanliness, staff & service, property conditions & facilities
Fab hotel. Comfy room with lots of space.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i liked that it had a bowling alley and 3 underground level parking on site. many bars and restaurants on site. breakfast was superb. the staff was also very prompt and extremely helpful and polite especially as they have many renovation in progress.
Stayed 3 nights in Nov 2023
Verified

10/10 Excellent

A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Was a great place to go bowling, swimming and general relaxation. There was a bus that would go into the main city. Not easily accessible to hikes without a car from this property and the gondola was not running during mid summer.
Stayed 1 night in Jul 2024
Verified

8/10 Good

Graham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Much about the place is very good, but a few frustrations for people with mobility difficulties. No complints though. Breakfast was outstanding.
Stayed 2 nights in Jul 2024
Verified

6/10 Okay

Tariq

Liked: Property conditions & facilities
Spa staff were extremely rud le and they don’t make it easy or comfortable to use the facility. We stayed in the 5* part of the hotel but they can’t even help with luggage and food wasn’t great. Also room was dirty and dated. Other staff friendly and location great for ski lift.
Stayed 3 nights in Dec 2024
Verified

6/10 Okay

Björn

Liked: Staff & service
Disliked: Room comfort

Mixed feelings with this return visit

The hotel is getting close to renovation. After four visits the deterioration in quality and service is very clear. The bed duvets are super warm so you need to sleep with open windows in the middle of the winter. The spa is sparsely staffed so lights and temperatures are not checked, nor the kids hours. The upscale restaurant food has been splendid past visits but this year we sent food back to the kitchen and left a lot at the plates. The Junior chef is not up to the task, with exception of the desserts that were ok.
Stayed 4 nights in Feb 2023
Verified

10/10 Excellent

Marianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent family stay!

Fantastic stay, the family interconnecting rooms were excellent. Loved the Al La Carte restaurant, so peaceful. Excellent service from everyone, start to finish. was aware that the spa was additional cost which was a bit disappointing, would have liked to have had at least one free visit for the stay. Having said that, the spa is far more than just a pool. Huge jacuzzi, cold water plunge pool, 3 saunas. Absolutely wonderful after a long day skiing. We went with 2 children and all loved it! Yes the places are limited but that it a good thing because it didn’t get overcrowded. We did need to book 2 days in advance to get the time we wanted but there was plenty of other availability. The only very minor bit of feedback that I would give is that the set evening menu for the children was very limited, only the same 3 meal options plus one special each evening, we were there for a week so it was very repetitive. The adult menu was great though! We’ll definitely be back.
Stayed 7 nights in Feb 2024
Verified

8/10 Good

glynis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A mixed hotel that suits everybody. It’s done in 4 blocks. We were in Diana! The rooms were nice and comfortable, not too hot, on the small side. Inadequate storage for a ski holiday. Half board was a real treat, not your traditional hotel buffet but a la carte and it was lovely. There was a bowling alley downstairs with a bar and snacks so the kids and families tended to congregate down there so it was nice not to have kids running around. I didn’t use the spa because the kids free hours didn’t suit. The cost is 20€ for 1 hr. I did have a massage from Paula and that was very special. Parking underground is 20€ a night. It’s doable but tight. The cable car is 200 metres - some steps involved. Nice ski area if there’s snow and others within a reasonable drive.
Stayed 3 nights in Dec 2023
Verified

8/10 Good

Fernando

Liked: Staff & service, amenities
Bem localizado. Ideal para família e com opções de divertimento. Achei o quarto pequeno pela estrutura do hotel.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Jose andres

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vistas maravillosas y la exclusividad
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

Tatiana

Liked: Staff & service, room comfort
Tres bon accueil et très bel endroit, à première vue la chambre était magnifique mais nous n’avions pas d’eau chaude ce qui est regrettable quand on réserve une suite avec jacuzzi, on nous a changé de chambre mais problème aussi avec la température de l’eau, un geste commercial aurait été apprécié surtout que le SPA de l’hôtel était fermé pour travaux. Cela ne gâche pas la beauté du lieu cependant.
Stayed 2 nights in Nov 2025
Verified

2/10 Terrible

Òscar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
El sofa tenía unas manchas horribles que hacían imposible sentarse por el asco que daban. Avisados en recepción, se limitaron a darle la vuelta al cojín, con la cremallera hacia fuera. Es como si nos tomaran el pelo. Además la calefacción estaba tan alta que no pudimos descansar por el calor insoportable y la nula posibilidad de regulación por termostato.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

ACCION

Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien.
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

laurent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top 👍

Un tres bel hôtel, du personnel serviable et compétent. Petit dejeuner parfait et restaurant Louis XV top avec plats délicieux. Espace jeux (bouling, billards, ...) top aussi ! Seul bémol la piscine extérieure un peu fraîche et la formule buffet du restaurant asses banale.
Restaurant Louis XV
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Tine Holm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Godt sted!

Rigtig fint ophold, god morgenmad. Dejligt man kunne få opladet sin bil. (Der er lav loftshøjde i P-kælderen, hvilket de advarer mod, men der er en kant hvor man parkerer, som er endnj lavere og desuden ru, den kan bagklappen gå op i og den ridser. Her kunne de godt sætte noget på, så den ikke ridsede, skulle uheldet med bagklappen være ude.)
Stayed 3 nights in Jul 2025
Verified

4/10 Poor

Alícia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No tenia aire acondicionado, solo un ventilador muy ruidoso, y el jacuzi no funcionava correctamente. El desayuno demasiado caro para lo que era.
Stayed 1 night in Jun 2025