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Novotel Arica

4.0 star property

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Photo gallery for Novotel Arica

Breakfast, lunch and dinner served
Breakfast, lunch and dinner served
Exterior
Miscellaneous
Bar (on property)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
AV RAUL PEY CASADO 2690, Arica, 100000
  • Place, Chinchorro Beach
    ‪1 min walk‬
  • Place, Parque Nacional Lauca
    ‪20 min walk‬
  • Place, Arica Casino
    ‪5 min drive‬
  • Airport, Arica (ARI-Chacalluta)
    ‪19 min drive‬

Room options

View all photos for Superior Room, 1 Double Bed Corner

Superior Room, 1 Double Bed Corner | Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Double Bed Corner

10.0 out of 10
Exceptional
(3 reviews)
  • Beach view
  • 452 sq ft
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Executive Room, 1 Double Bed

Executive Room, 1 Double Bed | Minibar, in-room safe, desk, laptop workspace

Executive Room, 1 Double Bed

8.0 out of 10
Very good
(1 review)
  • Beach view
  • 323 sq ft
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Twin Room, City View

Standard Twin Room, City View | Minibar, in-room safe, desk, laptop workspace

Standard Twin Room, City View

10.0 out of 10
Exceptional
(9 reviews)
  • Beach view
  • 323 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed

9.8 out of 10
Exceptional
(9 reviews)
  • Beach view
  • 323 sq ft
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

About the neighborhood

Arica

Located within a 5-minute walk of Chinchorro Beach, Novotel Arica is within a 15-minute stroll of Las Machas Beach. This 4-star hotel has 144 guestrooms and offers free in-room WiFi, free self parking, and a gym.

What's nearby

  • Chinchorro Beach - 1 min walk - 0.1 miles
  • Las Machas Beach - 12 min walk - 0.6 miles
  • Parque Nacional Lauca - 20 min walk - 1.1 miles
  • Arica Casino - 5 min drive - 1.9 miles
  • Humedal del Rio Lluta - 6 min drive - 2.3 miles

Getting around

  • Chinchorro Station - 14 min walk
  • Arica (ARI-Chacalluta) - 22 min drive

Restaurants

  • ‪Papa Johns Pizza - ‬3 min drive
  • ‪Hito's - ‬3 min walk
  • ‪Wok's Chifa Restaurant - ‬18 min walk
  • ‪Rayú - ‬2 min walk
  • ‪Puerto Arrecife - ‬15 min walk

About this property

Novotel Arica

Novotel Arica features a gym, free WiFi in public areas, and meeting rooms. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for CLP 16000 per vehicle one-way. The 24-hour front desk has multilingual staff ready to assist with securing valuables, dry cleaning/laundry, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this beach hotel include conference space, a business center, and a seasonal outdoor pool.
50-inch Smart TVs come with cable channels, and guests can stay connected with free WiFi. Minibars, hair dryers, and laptop-compatible safes are also available. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free secured self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CLP 11,300 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Gallo Cojo

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • Baby toys
  • Children's games
  • Children's toys
  • Dining table
  • Grocery/convenience store
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 5 meeting rooms
  • 560 square feet of conference space
  • Business center
  • Computer station
  • Coworking space

Outdoors

  • Direct access to the beach
  • Garden
  • In a nature reserve
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 12 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2022
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • Dining table
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your passport after booking
Information provided by the property may be translated using automated translation tools
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
All guests, including children, are required to present a valid government-issued ID card at check-in.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CLP 32000 per pet, per night
  • Dogs and cats only
  • 1 total (18 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for CLP 20000.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CLP 11300 per person
  • Airport shuttle fee: CLP 16000 per vehicle (one-way, maximum occupancy 3)
  • Pet fee: CLP 32000 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CLP 20000.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from January 02 to July 31.

Property is also known as

Novotel Arica Hotel
Novotel Arica ARICA
Novotel Arica Hotel ARICA

Frequently asked questions

Is free cancellation available at Novotel Arica?

Novotel Arica provides free cancellation on select room rates. To learn more, look at the cancellation policy on our site.

How much does it cost to stay at Novotel Arica?

As of Jun 3, 2026, prices found for a 1-night stay for 2 adults at Novotel Arica on Jun 21, 2026 start from $78, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Novotel Arica?

This hotel is located in Arica, just steps from Chinchorro Beach. You'll also find Parque Nacional Lauca and Arica Casino within a short drive.

Is parking available on site at Novotel Arica?

Yes, secured self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Does Novotel Arica feature a casino?

No, Novotel Arica doesn't have a casino.

Is there an indoor pool at Novotel Arica?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool will be open from January 02 until July 31.

What do couples enjoy most about Novotel Arica?

Couples will appreciate amenities at this hotel, including a minibar and a smart TV in each guestroom, and some feature beach view.

Does Novotel Arica have a hot tub?

No, there isn't a spa tub at this hotel.

Does Novotel Arica feature a restaurant that includes a breakfast menu?

Yes, Novotel Arica serves buffet breakfast for a surcharge each morning at Gallo Cojo.

Does Novotel Arica allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Novotel Arica for a fee of CLP 32000 per pet, per night. The property also provides food and water bowls.

Does Novotel Arica have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Novotel Arica?

The closest major airport to Novotel Arica is Arica (ARI-Chacalluta), which is 10.2 mi away (22 minutes by car). Another top airport is Tacna (TCQ-Coronel FAP Carlos Ciriani Santa Rosa Intl.), which is around 28.5 mi away.

Are there rooms with balconies that I can book at Novotel Arica?

No, there aren't any guestrooms with balconies at Novotel Arica.

Novotel Arica Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 65 out of 94 reviews
Rating 8 - Good. 17 out of 94 reviews
Rating 6 - Okay. 5 out of 94 reviews
Rating 4 - Poor. 4 out of 94 reviews
Rating 2 - Terrible. 3 out of 94 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Thierry

Liked: Cleanliness, amenities, property conditions & facilities
Bon hôtel excellent restaurant
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Extremely comfortable bed, spacious room and delicious breakfast
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Rena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view and facilities!
Stayed 1 night in Nov 2022
Verified

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very new and clean, accessible from the airport and right on the beach
Stayed 1 night in Mar 2023
Verified

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice, 5-star hotel. Facilities, service, location are all excellent.
Stayed 1 night in Oct 2022
Verified

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Jose Luis

Thank you!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay Here!

Place was great. Great big window with a view of the sea. Fantastic shower. Great location by the beach. Very good complimentary breakfast. Staff is friendly and helpfull. Can't recommend this place enough.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

cristian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beauty hotel

Great place to get funny time.
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved it

Great services and restaurant, we have had wonderful days
Stayed 2 nights in Nov 2022
Verified

10/10 Excellent

Ernal

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing place, best Hotel in Arica, great breakfast and really friendly and helpful staff. Only problem might be that there is a nightclub near by that might be an issue on weekends for light sleepers.
Stayed 2 nights in May 2023
Verified

10/10 Excellent

Lynda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean, staff very friendly and restaurant food offerings were varied and tasty. Breakfast provided lots of options to guests. Nearby restaurants are excellent. The hotel is located on the outskirts of the city Much awareness of surroundings should be exercised by those choosing to walk the distance to the nearby shopping mall or further to the City centre.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Juan G.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location right on the beach. The staff is fantastic and always ready to help. Carmen is wonderful. The restaurant has great food at a really great price. Do yourselves a favor and get tge included breakfast. My partner worked out in the gym everyday. The pool is perfect
Stayed 5 nights in Nov 2022
Verified

8/10 Good

Cesar

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Housekeeping did a good job. Restaurant/BAR staff were unfriendly.
Stayed 4 nights in Jan 2023
Verified

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Dec 2024
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went down to have breakfast with over ann hour left for breakfast and immediately left the property as it was almost empty of anything but meat, seemed like the other choices we few and there was no staff to be seen. Sure glad we did not pay for a breakfast included rate!!
Stayed 2 nights in Mar 2024
Verified

2/10 Terrible

Mario

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I made a reservation for the biggest room. Mini fridge: empty. I asked for 3 water bottles at 3 AM. I have to go to the front desk to get them twice, one for pick them up and then another one to grab my wallet and for them. I asked them to charge it to my room, the answer was NO. Coach need a new fabric, windows needs to be cleaned also. Very dissapounted.
Stayed 1 night in Oct 2025
Verified

4/10 Poor

Marcela

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
Loud neighborhood, not acustic protected rooms, terrible paying system, not resourceful staff, not prepared staff for handling emergencies, false fire alarms not handled correctly that interrupted all night sleep.
Stayed 2 nights in Apr 2023
Verified

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the nicest hotels we've stayed at, including our travels in the United States. Everything is very clean and up to date. The aesthetic is also really cool. The breakfast buffet and restaurant area is beautiful and the lobby is spacious and comfortable - perfect for visiting with friends. The restaurant staff are also very polite and attentive. Our room had a sea view and it was amazing! We had a great view of the beach and El Morro with the Christ statue and flag. The room was also gorgeous. It looked just a nice as the pictures, if not better. It was also quite spacious and it and the bathroom were laid out very well. This might be silly, but the different lighting options in the room and bathroom were really nice. The bed was also super comfortable and the room was quiet. I seriously can't say enough good things about this hotel. If we ever find ourselves in Arica again, we will definitely stay here.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Søren

Liked: Cleanliness, staff & service, amenities
Dejligt værelse, og skøn morgenmad
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Ariana

Liked: Cleanliness, staff & service, amenities
Quarto excelente, equipe atenciosa, e uma vista linda!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities
Muy limpio el hotel, excelente atención, su personal muy amable, atentos, recomendamos con el máximo puntaje.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Alain

Liked: Cleanliness, amenities, property conditions & facilities
Muy buen servicio todo muy limpio
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Andre Joao

Liked: Cleanliness, staff & service, amenities
Gostamos muito do conforto dos quartos e da gentileza da equipe. O restaurante também é muito bom, com boa variedade e qualidade dos pratos.
Stayed 2 nights in Nov 2025