Loud neighborhood, not acustic protected rooms, terrible paying system, not resourceful staff, not prepared staff for handling emergencies, false fire alarms not handled correctly that interrupted all night sleep.
Very nice, 5-star hotel. Facilities, service, location are all excellent.
Located within a 5-minute walk of Chinchorro Beach, Novotel Arica is within a 15-minute stroll of Las Machas Beach. This 4-star hotel has 144 guestrooms and offers free in-room WiFi, free self parking, and a gym.
Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 10:00 AM.
Guests can expect to find free WiFi and TVs with cable channels. Hair dryers, safes, and phones are also available. Housekeeping is available on request.
Novotel Arica features a gym, free WiFi in public areas, and conference space. You can take advantage of free parking, along with an airport shuttle for a fee during limited hours. The 24-hour front desk has staff standing by to help with tours or tickets, securing valuables, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this beach hotel include a business center, a seasonal outdoor pool, and a water dispenser.
Loud neighborhood, not acustic protected rooms, terrible paying system, not resourceful staff, not prepared staff for handling emergencies, false fire alarms not handled correctly that interrupted all night sleep.
Very nice, 5-star hotel. Facilities, service, location are all excellent.
Thanks for staying with us. We appreciate your feedback!
Hello Marcela,I’m sorry you’re not happy with our service at the moment. Your opinion is very important to us. We’ll start looking at ways to improve our service immediately.Kind regards,