Hotel Refugio Santa Ines

3.0 star property
Hotel in Aquitania with free breakfast

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Photo gallery for Hotel Refugio Santa Ines

Exterior
Restaurant
Interior detail
Classic Room | Free WiFi
Exclusive Cabin | Free WiFi

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Housekeeping

Explore the area

View in a map
Llano Alarcón-Aquitania, Aquitania, Boyacá
  • Place, Lake Tota
    ‪2 min walk‬
  • Place, Sochagota Lake
  • Place, Pueblito Boyacense

Room options

Classic Room

9.0 out of 10
Wonderful
(2 reviews)
  • Lake view
  • Sleeps 2
  • 1 Double Bed

Comfort Room

  • Lake view
  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Bed

Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • Sleeps 4
  • 1 Large Twin Bed and 1 Double Bed

Exclusive Cabin

  • 2 bedrooms
  • Lake view
  • Sleeps 6
  • 1 Large Twin Bed, 2 Double Beds and 1 Twin Bed

About the neighborhood

Aquitania

Hotel Refugio Santa Ines places you next to Lake Tota. This 3-star hotel has 32 guestrooms and offers conveniences like free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Lake Tota - 2 min walk - 0.1 miles
  • Parque La Villa - 42 min drive - 18.2 miles
  • Plaza de Toros La Pradera - 45 min drive - 20.2 miles
  • Iglesia de la Virgen de Morca - 50 min drive - 20.4 miles
  • Guátika Zoo - 55 min drive - 25.1 miles

Restaurants

  • ‪Postres San Felipe - ‬11 min drive
  • ‪Andino. Café arte y sabor - ‬5 min drive
  • ‪Donde Lucho - ‬4 min drive
  • ‪Café Andino - ‬4 min drive
  • ‪La Quinta - ‬22 min drive

About this property

Hotel Refugio Santa Ines

Hotel in Aquitania with free breakfast
Hotel Refugio Santa Ines features free WiFi in public areas and a banquet hall. There's free parking if you drive. Friendly staff can provide front-desk service during limited hours, and also offer advice about sightseeing. This hotel also has a garden.
Guests can enjoy free WiFi and TVs. Free local calls and free toiletries are other standard amenities.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free uncovered self parking on site

Food and drink

  • Free full breakfast available daily 8:00 AM to 11:00 AM

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

More

  • Banquet hall

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom

Entertainment

  • TV

More

  • Free local calls
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for COP 50000.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: COP 50000.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 3:00 PM—-9:30 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.
Property Registration Number 48523

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Parking has height restrictions.

Property is also known as

Hotel Refugio Santa Ines Hotel
Hotel Refugio Santa Ines Aquitania
Hotel Refugio Santa Ines Hotel Aquitania

Frequently asked questions

Is a free cancellation option available at Hotel Refugio Santa Ines?

Hotel Refugio Santa Ines provides free cancellation on certain room rates. To learn more, review the cancellation policy on Orbitz.

What is there to do close to Hotel Refugio Santa Ines?

This hotel is located in Aquitania, just steps from Lake Tota. You'll also find Cabana Buenavista lago de Tota nearby.

Will I be able to park at Hotel Refugio Santa Ines?

Yes, uncovered self parking is offered for free at the hotel.

Does Hotel Refugio Santa Ines have a casino?

No, Hotel Refugio Santa Ines doesn't have a casino.

Is there an indoor pool at Hotel Refugio Santa Ines?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Hotel Refugio Santa Ines?

Couples staying at this hotel will appreciate amenities like free breakfast and a garden plus some guestrooms include lake views.

Does Hotel Refugio Santa Ines have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel Refugio Santa Ines feature a restaurant that includes a breakfast menu?

Hotel Refugio Santa Ines offers free full breakfasts each morning though there is no restaurant.

Does Hotel Refugio Santa Ines allow pets to stay for free?

No, pets aren't allowed at Hotel Refugio Santa Ines.

Are there connecting rooms at Hotel Refugio Santa Ines?

No, there aren't connecting guestrooms at this hotel.

Are there rooms with balconies that I can book at Hotel Refugio Santa Ines?

No, there aren't any guestrooms with balconies at Hotel Refugio Santa Ines.

Hotel Refugio Santa Ines Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 18 out of 26 reviews
Rating 8 - Good. 6 out of 26 reviews
Rating 6 - Okay. 2 out of 26 reviews
Rating 4 - Poor. 0 out of 26 reviews
Rating 2 - Terrible. 0 out of 26 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Alaa, Bogota

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area is a bit cold, there is a fireplace which is lovely, however opening a window for oxygen means mosquitoes and flies coming in. The cabin is amazing and right front the lake giving an amazing view. The lake is the highest lake in Colombia and second highest in Latin America. A place worth visiting.
Stayed 1 night in Oct 2025

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot in Tota!
Stayed 1 night in Jan 2025

10/10 Excellent

MARLEN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fue mucho mejor de lo que esperaba. La atención excelente.
Stayed 1 night in Oct 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Súper muy recomendado
Stayed 2 nights in Jun 2025

8/10 Good

ASDRUBAL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La vista es preciosa, la atención del personal es excelente, siendo personas muy amables. La cena que pedimos estuvo deliciosa (muy buena cocina). El servicios del desayuna también fue bueno.
Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

El mejor hotel en Laguna de Tota

El mejor hotel en Tota sin ninguna duda. Muy buenas habitaciones, restaurante en el mismo hotel, parqueadero y con balcón al frente de la Laguna.
Stayed 2 nights in Apr 2025

6/10 Okay

Bertha

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

JORGE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente opción en la Laguna de Tota

Un hotel muy tranquilo y cómodo con acceso a la laguna y una hermosa vista, habitación amplia y limpia, el restaurante estuvo bien
Stayed 2 nights in Jan 2025

10/10 Excellent

Heidy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente!!!

Excelente experiencia. En todo sentido. Pisaje maravilloso, el servicio, la comida. Todo. Súper recomendado
Stayed 1 night in Dec 2024

6/10 Okay

Wendy johana

Stayed 1 night in Jan 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente servicio del.personal
Stayed 4 nights in Dec 2024

10/10 Excellent

Enrique

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien, logre desestresarme
Stayed 1 night in Sep 2024

10/10 Excellent

ventura

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Espectacular

Fuimos con mi familia y la verdad el sitio es bellísimo, La vista es preciosa, los empleados se esmeran por hacerte sentir como en casa. El desayuno delicioso, volveríamos sin duda.
Stayed 2 nights in Aug 2024

8/10 Good

PAULA, Bogotá

Traveled with family
Liked: Staff & service
Es un hotel con una vista increíble sobre el lago. Muy lindo el entorno, el hotel muy envejecido. Las habitaciones amplías pero muy básicas. Las toallas viejitas, el restaurante regular.

8/10 Good

Yovani

Liked: Cleanliness, property conditions & facilities, room comfort
Tranquila la estadía. solo por una noche.
Stayed 1 night in Apr 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Maria Cristina

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sitio tranquilo , lindas vistas
Stayed 2 nights in Mar 2024

10/10 Excellent

Deyber

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El paisaje es espectacular y muy tranquilo, las zonas comunes son muy lindas y bien cuidadas pero la habitación necesita un poco más de detalle, el marco de la puerta estaba desaujstado y la tv es muy pequeña. Hace falta calefacción en la habitación porque es demasiado fría, sin embargo la cama es muy cómoda y el baño es limpio y espacioso, la atención es muy buena y la comida rica
Stayed 1 night in Mar 2024

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sitio muy tranquilo, buen servicio, muy amables. La cabaña es muy acogedora.
Stayed 2 nights in Feb 2024