See all properties

Best Western Plus Le Fairway Hotel & Spa Golf d'Arras

Property class: 4

Choose dates to view prices

Photo gallery for Best Western Plus Le Fairway Hotel & Spa Golf d'Arras

A hotel with outdoor seating, umbrellas, and a well-maintained garden.
A hotel with multiple white buildings, outdoor seating with umbrellas, and a well-maintained lawn.
A modern indoor pool area with lounge chairs, a large potted plant, and a view of the outdoors.
A circular hot tub in a corner with large windows offering a view of a forested hillside.
A modern hotel room with a large bed, a desk, a chair, and a TV.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi

Explore the area

View in a map
1000 rue Briquet Taillandier, Anzin-Saint-Aubin, Pas-de-Calais, 62223
  • Place, Arras Golf
    ‪1 min walk‬
  • Place, Notre Dame Cathedral
    ‪12 min drive‬
  • Place, Grand Place
    ‪13 min drive‬
  • Airport, Lille (LIL-Lesquin)
    ‪41 min drive‬

Room options

View all photos for Classic Room, 1 King Bed, Non Smoking, City View

A modern bathroom with a large mirror, white marble walls, a white sink, and a toilet.

Classic Room, 1 King Bed, Non Smoking, City View

9.6 out of 10
Exceptional
(11 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Exclusive Suite, 1 King Bed, Terrace, Golf View

A modern bedroom with a patterned headboard, bedside lamps, and a large bed with a white cover.

Exclusive Suite, 1 King Bed, Terrace, Golf View

  • 409 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Suite, 1 King Bed, Non Smoking, Golf View (with Sofabed)

A modern hotel room with a bed, a desk, a chair, and a sofa.

Deluxe Suite, 1 King Bed, Non Smoking, Golf View (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Exclusive Suite, 1 King Bed, Non Smoking, Golf View (with Sofabed)

A modern hotel room with a large bed, a desk, a chair, and a sofa. There are large windows with a view of trees.

Exclusive Suite, 1 King Bed, Non Smoking, Golf View (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Superior Room, 1 King Bed, Non Smoking, City View (Twin bed on request)

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Golf View (Twin bed on request)

A modern bathroom with a large mirror, white marble walls, a white sink, and a toilet.

Deluxe Room, 1 King Bed, Non Smoking, Golf View (Twin bed on request)

9.6 out of 10
Exceptional
(7 reviews)
  • Golf view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Balcony, Golf View (Twin bed on request)

A modern hotel room with a large bed, a desk with a computer, and a view of the outdoors.

Deluxe Room, 1 King Bed, Balcony, Golf View (Twin bed on request)

10.0 out of 10
Exceptional
(1 review)
  • Golf view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Junior Suite, 1 King Bed, Non Smoking, Bathtub

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Exclusive Room, 1 King Bed, Non Smoking, Golf View

A hotel room with a large bed, a desk, a chair, a sofa, and a TV.

Exclusive Room, 1 King Bed, Non Smoking, Golf View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Classic Room, 1 King Bed, Non Smoking, City View

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Deluxe Room, 1 King Bed, Balcony, Golf View (Twin bed on request)

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Deluxe Room, 1 King Bed, Non Smoking, Golf View (Twin bed on request)

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Anzin-Saint-Aubin

Best Western Plus Le Fairway Hotel & Spa Golf d'Arras places you within 3 miles (5 km) of popular attractions like Notre Dame Cathedral and Place des Héros. This 58-room, 4-star hotel has a golf course, a full-service spa, and a restaurant.

What's nearby

  • Arras Golf - 1 min walk - 0.1 miles
  • Notre Dame Cathedral - 12 min drive - 2.7 miles
  • Grand Place - 13 min drive - 4.7 miles
  • Arras War Cemetery - 13 min drive - 2.5 miles
  • Citadelle d'Arras - 16 min drive - 3.1 miles

Getting around

  • Maroeuil Station - 10 min drive
  • Lille (LIL-Lesquin) - 40 min drive

Restaurants

  • ‪3 Brasseurs - ‬5 min drive
  • ‪La Petite Cave - ‬9 min drive
  • ‪Léon De Bruxelles - ‬5 min drive
  • ‪Kfc - ‬5 min drive
  • ‪Buffalo Grill - ‬4 min drive

About this property

Best Western Plus Le Fairway Hotel & Spa Golf d'Arras

Guests of Best Western Plus Le Fairway Hotel & Spa Golf d'Arras have access to a golf course, a full-service spa, and an indoor pool. You can take advantage of free parking, along with a train station shuttle. Multilingual staff at the 24-hour front desk can assist with concierge services, luggage storage, and securing valuables. Other amenities at this spa hotel include a 24-hour gym, a sauna, and free WiFi in public areas.
45-inch Smart TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Minibars, coffee makers, and free newspapers are also standard. Housekeeping is available on request.
Guests can play rounds at the 18-hole golf course. An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 3 treatment rooms including rooms for couples. Services include massages. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Similar properties

Alfresco dining
Holiday Inn Express Arras by IHG
Arras
  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Restaurant
8.8 out of 10, Excellent, 772 reviews
$100 nightly
The price is $113
Sep 18 - Sep 19
Total with taxes and fees
Holiday Inn Express Arras by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour train station pick-up shuttle (surcharge)
  • Free secured self parking on site
  • RV/bus/truck parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends; EUR 20 for adults and EUR 9 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Bar Le 19
  • L'Albatros

Things to do

  • 18-hole golf course
  • 24-hour gym
  • Bicycle tours
  • Full-service spa
  • Golf
  • Golf driving range
  • Golf lessons
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • In-room crib
  • Indoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • 4 meeting rooms
  • 4,844 square feet of conference space
  • Business center

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Couples treatment rooms
  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Elevator
  • Grab bar in shower
  • Handrails in hallways
  • Handrails in stairways
  • Raised toilet seat
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 1 floor
  • Banquet hall
  • Built in 2000
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Smoking not allowed
  • Some LED lighting used
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 45-inch smart TV with premium satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches used
  • Free daily newspapers
  • Heated floor
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from February 2 to February 7:
  • Sauna
  • Spa
  • Hot tub
  • Swimming pool
The following facilities are closed on Christmas Eve and Christmas Day:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 25 per pet, per stay
  • Dogs and cats only
  • 1 total (33 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 1.40 per person, per night. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 20 for adults and EUR 9 for children
  • Pet fee: EUR 25 per pet, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, ANCV Chèques-vacances, mobile payments, and cash
Mobile payment options include: Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals, you can take advantage of the train station pick-up service (fees apply). Driving? This property offers free self parking, along with RV, bus, and truck parking. There's also a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, ANCV Chèques-vacances, mobile payments, and cash.
  • Mobile payment options include: Apple Pay.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Pool access available from 1:00 PM to 9:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • No rollaway or extra beds are available.

Property class

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

du Golf d'Arras
Golf d'Arras
Hôtel du Golf d'Arras
Hôtel Golf d'Arras
Hôtel du Golf d'Arras
Best Plus Le Fairway & D'arras
Best Western Plus Le Fairway Hotel & Spa Golf d'Arras Hotel

Frequently asked questions

What is there to do around Best Western Plus Le Fairway Hotel & Spa Golf d'Arras?

This hotel is located in Anzin-Saint-Aubin, just steps from Arras Golf. You'll also find Hôtel de Ville and Place des Héros within a short drive.

How much does it cost to stay at Best Western Plus Le Fairway Hotel & Spa Golf d'Arras?

As of Sep 4, 2026, prices found for a 1-night stay for 2 adults at Best Western Plus Le Fairway Hotel & Spa Golf d'Arras on Sep 27, 2026 start from $128, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Best Western Plus Le Fairway Hotel & Spa Golf d'Arras?

Yes, secured self parking is offered for free at the hotel. Though parking is limited parking, an electric car charging station, wheelchair-accessible van parking, and RV/bus/truck parking are also available.

Is there a spa at Best Western Plus Le Fairway Hotel & Spa Golf d'Arras?

There is a full-service spa available for guests to enjoy and services include couples treatments and massages.

Does Best Western Plus Le Fairway Hotel & Spa Golf d'Arras include a casino on the premises?

No, Best Western Plus Le Fairway Hotel & Spa Golf d'Arras doesn't have a casino.

Will I find an indoor pool at Best Western Plus Le Fairway Hotel & Spa Golf d'Arras?

Yes, this hotel has an indoor pool along with a hot tub. Guests have pool access between 1:00 PM and 9:00 PM.

What will couples enjoy most about a stay at Best Western Plus Le Fairway Hotel & Spa Golf d'Arras?

There are many amenities for couples at this hotel, including champagne service as well as an al fresco restaurant and an indoor pool.

Are there hot tubs at Best Western Plus Le Fairway Hotel & Spa Golf d'Arras?

No, but guests can enjoy a sauna at this hotel.

Does Best Western Plus Le Fairway Hotel & Spa Golf d'Arras feature a restaurant that includes a breakfast menu?

Yes, Best Western Plus Le Fairway Hotel & Spa Golf d'Arras serves buffet breakfast for a surcharge each morning at L'Albatros.

Will Best Western Plus Le Fairway Hotel & Spa Golf d'Arras allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Best Western Plus Le Fairway Hotel & Spa Golf d'Arras for a fee of EUR 25 per pet, per stay.

Are there connecting rooms at Best Western Plus Le Fairway Hotel & Spa Golf d'Arras?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from Best Western Plus Le Fairway Hotel & Spa Golf d'Arras?

The closest major airport to Best Western Plus Le Fairway Hotel & Spa Golf d'Arras is Lille (LIL-Lesquin), which is about 24 mi away.

Can I book a room with a balcony at Best Western Plus Le Fairway Hotel & Spa Golf d'Arras?

Yes, some guestrooms at this hotel offer either a balcony and a deck/patio where guests can enjoy city and golf course views.

Does Best Western Plus Le Fairway Hotel & Spa Golf d'Arras have a wedding venue?

There are wedding services available at Best Western Plus Le Fairway Hotel & Spa Golf d'Arras if that's in your vacation plans.

Best Western Plus Le Fairway Hotel & Spa Golf d'Arras Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 169 out of 284 reviews
Rating 8 - Good. 80 out of 284 reviews
Rating 6 - Okay. 19 out of 284 reviews
Rating 4 - Poor. 7 out of 284 reviews
Rating 2 - Terrible. 9 out of 284 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

2/10 Terrible

Richard

Stayed 2 nights in Dec 2025
Verified review

6/10 Okay

Dennis

Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

BC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended!

Gorgeous new hotel, lovely staff.
Stayed 1 night in Aug 2022
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nlghmare

The hotel no longer exists! We arrived at 6pm only to discover that the hotel was in liquidation. Not only did we now have to scramble for a room late in the day, but l am out $200 as I already paid. Very disappointed.
Verified review

4/10 Poor

sas

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

One of the worst hotels I have ever stayed in

I booked this hotel because I expected it to be nice. The pics showed beautiful balconies overlooking a golf course. I arrived late and tired, so when I checked in and found out there was an extra 30 euros for a room with a balcony I refused and took what I was given. My room overlooked the parking lot, was very dirty (including the 6 spiders I had to kill), no ice machine or mini fridge, no air conditioning and loose tiles in the bathroom.
Verified review

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Arras du Golf Hotel

Overall a great stay. Pricey for food and drinks but then again where in Europe isn't it. Great golf course but the rental clubs were sub par and few. The room we booked online was not a golf course view and we stayed two extra days and booked into a room with a view. Suggest trying one of the areas many restaurants for meals. This hotel is close to Vimy and many other attractions.
Verified review

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

can't understand why the ratings are so high

This place is in a great location (right off the autoroute) and the staff is very friendly. However, the place is spartan and in poor condition. It appears it hasn't been refurbished since the 70's and feels cheap and dumpy. They charge 14 EUR per person for a substandard breakfast, which is exorbitant for what you get and they do not disclose this charge on the website, at check in, or even in the breakfast room. You only learn about it upon check out, whereupon sticker shock sets in and you feel fleeced for what you've gotten. Would never stay here again--there are many better options, including other golf hotels nearby.
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel du Golf - Arras, France

We were in town for the Main Square Festival - 2010. This was a great location and perfect for the price. Not really close to the center of town, but only a 10 Euro cab ride. Nice place in general.
Verified review

8/10 Good

yondo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Hotel

It is clean and nice hotel. Also it has a golf club, so, you can play golf with easy. However, it is regretful that there is no referigerator in the room.
Verified review

10/10 Excellent

Leïla

Parfait
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Anne-Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and hotel, great breakfast
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Good location, easy parking and clean room. Food menu was poor and the bar area is more like a nightclub.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was first class and all the staff were very friendly. I would definitely stay here again if I was in the area. My brother and I stayed here whilst visiting our family graves from world war one and it is a great base for visiting the sites.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

olivier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très belle expérience au Fairway Hôtel à Arras. L’hôtel est récent, très propre et décoré avec goût. La chambre était confortable, bien aménagée et très calme, avec une literie de qualité. La salle de bain est moderne et parfaitement entretenue. Le personnel est particulièrement accueillant et attentionné, ce qui rend le séjour encore plus agréable. Au moment du départ, une coupure de courant indépendante de l’hôtel s’est produite, mais l’équipe a su gérer la situation avec beaucoup de professionnalisme et de gentillesse. L’accueil est resté irréprochable. Nous garderons une très bonne impression de cet hôtel et nous y reviendrons avec plaisir lors d’un prochain passage à Arras.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Aline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Sandrine

Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Vincent

Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

AMELIE

Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Alexandre

Liked: Cleanliness, staff & service, amenities
Dommage les prises usb ne fonctionne pas
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

MATTHIEU

Stayed 1 night in Feb 2026
Verified review

2/10 Terrible

Michelle

The TV and internet in the room did not work and could not be fixed during our stay despite asking twice. Apparently no engineer on site but why put us in this room when most rooms were empty? The evening meal in the Restuarant - my wife’s Cote de Beouf steak was not eatable . We informed the waiter who apologised several times but never offered to replace it. You still charged us in full for it. Real shame as otherwise nice venue that we may have considered using regularly when travelling back from alps to UK, I asked twice at reception for these problems to be considered and no one was available to consider a partial refund or even a gesture of goodwill. Still not heard from hotel more than 24 hours after check out. Very disappointing , still waiting on a formal response to my legitimate service complaint .
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Paolo

Liked: Cleanliness, staff & service, amenities
Personnel au top. Hôtel très propres. Quelques manques dans la chambre. Serviettes et chaussons pour l’accès à l’espace détente manquant. Je recommande.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

David

Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Kévin

Liked: Cleanliness, staff & service, amenities
Tout
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Mathilde

Liked: Cleanliness, staff & service, amenities
Hôtel impeccable et bien entretenu. Personnel charmant. Chambre confortable et spa très agréable,
Stayed 1 night in Jan 2026