Ramada Plaza Antwerp4.0 out of 5.0
Recent guest reviews
There are not enough parking places and thereis very difficult to find one nearby. there is no fresh air,because there is not possible to open partially a window. I didn't know that the information concerning me will be transmitted to US without my acceptance.
This hotel genuinely delivered a very good customer service all around and would definitely revisit if only there were not so many other nice hotels to try out in the world.
Upon arrival i received disgraceful customer service was given room key and left to find my room and everything else my self. The downstairs and lobby looks beautiful but the rooms are far from. Stains on ceiling, bathroom door didnt lock, stains on ceiling above bath over all not very nice to look at. 2 towels between 3 of us then asked for more and was brung 10 hand towels. The next 2 days the service was better then checked out today was told i owed money when you actually owed me my deposit. After having surgery and needing to leave for my flight i couldnt be asked with arguments so just checked out and went. I left feeling you still felt i owed money when infact you still ow me! Because your staff havent filled in the computers properly isnt my fault. Wont be returning and my future friends coming for surgery will be advised to stay else well.
Decent clean rooms.. good customer service. Only downside was that the windows in the rooms do not open and the air con was set to warm (winter setting) woke up every night at 3.30 with a thumping headache!
We chose this hotel mainly because they had parking spots available and we didnt want to park exensive in de the city centre. Too bad the parking at the hotel turned out to be relatively expensive (12,5 per day) and then we still had to buy tram tickets from the hotel to the city centre. That was not wat we expected Clean rooms and excellent breakfast though.
At our arrival the first we notised was the pungent odor in the garage. Luckely this smel limited to the garage and the elevator to the lobby. Alltough we have reported, this smell remained - maybe not as purgent - throughout our stay of three days. The staff at the counter was friendly and helpfull. Our executive room was spacious, somewhat dated and with a beatifull wide view (9th floor) over the city of Antwerpen. Breakfast was good.
Big hotel with standard service. Quite clean, quite nice. Spacious room. Delicious breakfast. But the bathroom in the room looks like it was renovated 15 year ago. Stains and scratches on walls and tiles. Untidy in other words. Rude staff in the ground floor restaurant. Made us to wait for every action for 10-15 minutes: to bring menu, dishes, extra wine or the bill, while one of them was talking with the friend came to drink and the other one came back with the purse from outside when we were waiting for her to bring us something...))
Big room, private car park, fridge and kettle. Some "bad mark" on the carpet in the room. Staff at the front desk available and friendly.
This hotel looks nice,the staff are friendly the rooms are a lovely size ,tea and coffee facilities in the room plus a fridge the beds are extremely comfortable. They could have more English channels on the TV that's the only down side of this place.
Yes is very good but some places in the room they need more clean . For the rest was perfect. People who help are perfect, very friendly and kind.
Located in Berchem, Ramada Plaza Antwerp is within 2 miles (3 km) of popular attractions such as Museum Mayer van den Bergh and Rubens House. This 210-room, 4-star hotel has a restaurant along with conveniences like free in-room WiFi and a fitness center. Near the airport, it's also near ModeMuseum and Plantin-Moretus Museum.
This hotel is home to a restaurant and a bar/lounge. Savor a meal from the comfort of your room with 24-hour room service. For your convenience, breakfast is served for a fee each morning.
All 210 air-conditioned rooms provide minibars, coffee makers, and free newspapers. Guests can expect free WiFi and flat-screen TVs with satellite channels and pay movies. Bathrooms have hair dryers, free toiletries, and bathrobes. Free bottled water, safes, and ironing boards are also available.
At Ramada Plaza Antwerp, guests enjoy a nightclub, a fitness center, and a sauna. Self parking is offered for EUR 12.5 per night. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this family-friendly hotel include free WiFi in public areas, 13 meeting rooms, and a business center.
Reviews from Trip Advisor
66% of guests recommend this hotelTotal of 630 reviews