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Arass Hotel & Business Flats

3.0 star property
Hotel connected to the convention center in Antwerp
VIP Access

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Photo gallery for Arass Hotel & Business Flats

Daily buffet breakfast (EUR 16 per person)
Family Apartment | 1 bedroom, premium bedding, individually decorated, desk
Superior Duplex (Duplex) | Private kitchen | Coffee/tea maker, electric kettle, cleaning supplies
Interior
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Air conditioning
  • Breakfast available
  • Laundry
  • Free WiFi

Explore the area

Map
Plantin En Moretuslei 111, Antwerp, 2018
  • Antwerp Zoo
    ‪9 min walk‬
  • Sportpaleis
    ‪4 min drive‬
  • Antwerp Market Square
    ‪5 min drive‬
  • Antwerp (ANR-Antwerp Intl.)
    ‪4 min drive‬
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Room options

View all photos for Superior Duplex (Duplex)

In-room dining

Superior Duplex (Duplex)

8.0 out of 10
Very good
(1 review)
  • 592 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Apartment, Terrace (Penthouse)

Apartment, Terrace (Penthouse) | Living room | Flat-screen TV

Apartment, Terrace (Penthouse)

  • 753 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio

1 bedroom, premium bedding, individually decorated, desk

Studio

  • 377 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Superior Duplex, 3 Twin Beds (Duplex)

Superior Duplex, 3 Twin Beds (Duplex) | 1 bedroom, premium bedding, individually decorated, desk

Superior Duplex, 3 Twin Beds (Duplex)

  • 592 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Duplex

Standard Duplex | 1 bedroom, premium bedding, individually decorated, desk

Standard Duplex

  • 592 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room

1 bedroom, premium bedding, individually decorated, desk

Standard Room

  • 377 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Deluxe Apartment

Deluxe Apartment | In-room dining

Deluxe Apartment

  • 969 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Apartment

Family Apartment | 1 bedroom, premium bedding, individually decorated, desk

Family Apartment

  • 1292 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed OR 1 Queen Bed and 2 Twin Beds

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About the neighborhood

Antwerp

Located in Zurenborg, Arass Hotel & Business Flats is within a 10-minute stroll of sights such as Antwerp Zoo and Ring Road. This 104-room, 3-star hotel welcomes guests with in-room amenities like sitting areas, coffee makers, and flat-screen TVs. Centrally located in Antwerp, the hotel is connected to the convention center, and a short walk from Antwerp City Park and Cogels Osylei.

What's nearby

  • Antwerp Zoo - 9 min walk - 0.5 miles
  • Sportpaleis - 4 min drive - 2.6 miles
  • Green Square - 5 min drive - 1.6 miles
  • Port of Antwerp - 5 min drive - 2.0 miles
  • Antwerp Market Square - 5 min drive - 1.8 miles

Getting around

  • Antwerp Port House Tram Stop - 6 min drive
  • Antwerp (ZWE-Antwerp Central Train Station) - 13 min walk
  • Antwerp (ANR-Antwerp Intl.) - 13 min drive

Restaurants

  • ‪Ampere - ‬7 min walk
  • ‪Captain's Retreat - ‬6 min walk
  • ‪Zeezicht - ‬6 min walk
  • ‪May's - ‬6 min walk
  • ‪Aan het strand van Oostende - ‬5 min walk

About this property

Arass Hotel & Business Flats

Hotel connected to the convention center in Antwerp
Guests staying at Arass Hotel & Business Flats enjoy free WiFi in public areas, laundry facilities, and a vending machine. Self parking is offered for EUR 17 per night. The front desk has multilingual staff that can help with luggage storage, dry cleaning/laundry, and concierge services.
Flat-screen TVs come with satellite channels. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Sitting areas, coffee makers, and desks are also available. Weekly housekeeping is available.

Languages

Dutch, English, French, German

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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (EUR 17 per night)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 16 per person

Things to do

  • Bicycles

Family friendly

  • Laundry facilities
  • Living room
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways

More

  • 1 building
  • 7 floors
  • Built in 1980
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Living room
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 30

Special check-in instructions

The property charges EUR 250 for credit card payments
The front desk is open daily from 8 AM - 5:30 PM
Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
If you are planning to arrive after 5:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Access code, front desk (limited hours), private entrance

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: EUR 250.00 per accommodation, per stay
  • A tax is imposed by the city: EUR 2.97 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 16 per person
  • Self parking fee: EUR 17 per night
  • Late check-out fee: EUR 30 (subject to availability)
  • Credit card charges are subject to a surcharge of EUR 250

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 3 stars.

Property is also known as

Arass Business Flats
Arass Business Flats Antwerp
Arass Business Flats Hotel
Arass Business Flats Hotel Antwerp
Arass Business Flats
Arass & Business Flats Antwerp
Arass Hotel & Business Flats Hotel
Arass Hotel & Business Flats Antwerp
Arass Hotel & Business Flats Hotel Antwerp

Frequently asked questions

Is free cancellation available at Arass Hotel & Business Flats?

Arass Hotel & Business Flats provides free cancellation on certain room rates. For specific requirements, take a look at the cancellation policy on our site.

What's there to do around Arass Hotel & Business Flats?

This hotel is situated in Zurenborg within a 10-minute walk of Antwerp Zoo, Ring Road, and Antwerp City Park. You'll also find De Keyserlei and The Four Seasons less than a mile away.

Is parking available on site at Arass Hotel & Business Flats?

Yes, parking is offered for EUR 17 per night.

Does Arass Hotel & Business Flats have a casino on the premises?

No, Arass Hotel & Business Flats doesn't have a casino.

Is there an indoor pool at Arass Hotel & Business Flats?

No, there is no indoor pool at this hotel.

Is Arass Hotel & Business Flats a good place to stay for couples?

Couples staying at this hotel will value amenities like premium bedding, kitchens in some guestrooms, as well as concierge services.

Does Arass Hotel & Business Flats have a hot tub?

No, this hotel doesn't have a spa tub.

Does Arass Hotel & Business Flats have a restaurant with a breakfast menu?

Arass Hotel & Business Flats offers buffet breakfast each morning for a surcharge though there is no restaurant.

Does Arass Hotel & Business Flats allow pets to stay for free?

No, pets aren't allowed at Arass Hotel & Business Flats though service animals are welcome.

Are there connecting rooms at Arass Hotel & Business Flats?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Arass Hotel & Business Flats?

The closest major airport to Arass Hotel & Business Flats is Antwerp (ANR-Antwerp Intl.), which is 2.5 mi away (13 minutes by car). Another top airport is Brussels Airport (BRU), which is located 27.4 mi away (35-minute drive).

Are there rooms with balconies at Arass Hotel & Business Flats?

Yes, some guestrooms at this hotel offer either a deck or a terrace.

Arass Hotel & Business Flats Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 21 out of 72 reviews
Rating 8 - Good. 33 out of 72 reviews
Rating 6 - Okay. 10 out of 72 reviews
Rating 4 - Poor. 5 out of 72 reviews
Rating 2 - Terrible. 3 out of 72 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mitch

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great, would stay again
Stayed 5 nights in Jun 2024

6/10 Okay

James

Traveled with partner
Liked: Amenities
Disliked: Cleanliness
The apartment itself, on two levels, was lovely, and quite comfortable. The location of the property was great, just 15 mins from the station. But the room was noisy, in terms of hearing the banging about of other apartment users. There were dead bugs squashed against ceilings and walls. The heating didn't work. On the third day, the WiFi stopped working. I wouldn't recommend this place.
Stayed 3 nights in Oct 2023

10/10 Excellent

Felix

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

6/10 Okay

G

Traveled with group
Disliked: Room comfort
Stayed 4 nights in Jul 2023

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, property conditions & facilities
Second time at Arass! Starting to feel like a second home. Great service overall!
Stayed 11 nights in Jun 2023

8/10 Good

Marisa

Traveled with partner
Liked: Property conditions & facilities
The check-in took too long, as the reception was unmanned and we waited for a little while until someone came out to greet us and check us in. We were given an upgrade to a big flat and that was a nice surprise. The flat had a note asking us to clean the kitchen before we left to avoid being charged for cleaning. I find that excessive. This is a hotel after all and it is expected for room maids to clean after you when you check out.
Stayed 1 night in Jul 2023

6/10 Okay

Paul

Traveled with partner
Disliked: Amenities
Kitchen was disappointing and room was very noisy due to street and apartment above.
Stayed 3 nights in May 2023

8/10 Good

Lynn

Liked: Room comfort
It would be better if hotels provided recycling bins for paper and plastic recycling.
Stayed 3 nights in Feb 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb Front Desk Staff; Comfortable Apartment

The front desk staff were exceptional. I am sorry that I did not get all of their names, but I do remember Winston very well, a kind and friendly soul. Their thoughtfulness and kindness went a long way towards making my stay memorable. In addition, the room (actually, apartment with kitchenette) to which I was assigned was roomy, bright, comfortable and clean. The neighborhood was convenient and I have nothing to suggest in the way of improvement. The online photos were representative of the apartment in which I stayed.
Stayed 2 nights in Jun 2022

6/10 Okay

Maryann

Traveled with family
Disliked: Amenities, property conditions & facilities
My room had a bad isolation window, we heard all the streets at the morning, the concierge was So welcoming and happier
Stayed 1 night in Jun 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in May 2022

8/10 Good

Caitlin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself was very nice, staff was kind and very helpful. The area around is pretty much walking distance which is great. The only flaw I'd say is that the walls are thin so noisy with neighbors.
Stayed 5 nights in Jan 2022

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value

Reception was very good, called on the day of check in to check my arrival time, as the reception closed early they WhatsApp’s me a video to help find my key :) The room was great value for money
Stayed 2 nights in Aug 2021

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
Bit weird. The bed is comfy, room big and all is clean. Very outdated and despite telling them I would arrive late (around 10.30pm) I got asked ‘why so late’ when I arrived. Isn’t this what happens at a hotel?
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very big and calm, one thing that I didn't like was that I could hear noise from my next neighbour room
Stayed 2 nights in Oct 2020

10/10 Excellent

Jeffrey

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveler

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Overall was ok, just they charge parking regardless of usage or or without your authorization, you need make sure to get the money back for it... Smell of cigarette smoke im the room and sharp urine smell in the lavatory when I told them by email the response that I got was: "our cleaning team doesn't smell it"
Stayed 1 night in Jan 2019

10/10 Excellent

Robert, Laguna Beach, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location. Nice place.

Great little appartment for the price.great location, very convenient. Super helpfull staff.
Stayed 7 nights in May 2018

10/10 Excellent

Sheng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

would stay again

the wifi is a bit slow, the signal is not very good, but overall it's a very comfortable stay the staff is very helpful and friendly.

10/10 Excellent

R., EU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable aparthotel especially for longer stay

Arass Business Aparthotel is conveniently located a few kilometers from the Antwerp city center, with the easy access to E19 motorway. It has an ample covered car parking in the inner yard (at the extra fee), entrance from the main street, very easy to park and get in and out. Hotel building is old, but it seems recently refurbished. Very attentive and responsive reception staff (however, limited working hours: 8:00-17:30, outside these hours the entrance is with the code for the self check-in and the electronic card). We stayed in the Penthouse apartment, which is very bright and spacious, featuring up to ceiling windows and large terrace. Apartment consists of the bedroom and living-room with the separate kitchen corner. Good soundproofing, since we haven't heard any noise. Apartment is simply decorated (slightly lacking of the modern style), but is cozy, warm, clean and equipped with all necessary facilities for the comfortable stay. It has the individually adjustable heating, two air-conditioning units in both rooms, two flat-screen TVs, comfortable bed with good quality bedding, including extra pillows. Good shower with the normal water pressure. Excellent WI-FI. There is a big Supermarket Delhaize in the front of the hotel, where we found everything we needed and even more. Overall, it's a comfortable aparthotel, especially suitable for a longer stay.
Stayed 4 nights in Jan 2018

6/10 Okay

yossi, toronto canada

Liked: Staff & service
The hotel was excellent for me because it was as close to what I needed The disadvantage was there. The air conditioning system is not under your control So when I wanted to cold it did not work Because the managers there are determining how cold you will be in the room. And this is not normal in a regular hotel
Stayed 2 nights in Oct 2017

8/10 Good

Peter, co Durham

Liked: Cleanliness

Aparthotel near Centraal Station

Spacious room with kitchen on 6th floor with view of city. Kitchen rather sparsely equipped, maid service erratic.Check in after 5.30 is by a machine, time consuming after a long journey but worked Ok. Ring them if you know you will arrive late, they will send you instructions.Parking is on site & fine. 10 minutes walk to station, tram nearby. Easy to find from Ring road.
Stayed 5 nights in Jul 2017

8/10 Good

Tanya, Mitcham, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

The room was lovely with plenty of space for us. The stairs were quite scary tho with no banister on side away from wall. Having the toilet downstairs and bathroom upstairs was not a good use of the space. It's about a good 10-15 min walk to closest entrance to station then another 5 mins walking to other end where all the trains go from. We did not have the hotel breakfast as having a kitchenette meant we could do breakfast on our schedule from supermarket across the road.