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Hotel Cristal

Property class: 2.5

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Photo gallery for Hotel Cristal

A patio with a tiled floor, a table with chairs, potted plants, and a wall with a door and decorative elements.
A courtyard with a wooden table and chairs, surrounded by potted plants and a tiled floor.
A wooden reception desk with a potted plant and a metal vase.
A room with two beds, a TV mounted on the wall, and a window.
A room with a wooden table, a red kettle, and a motorcycle outside.

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Parking available
  • Laundry

Explore the area

View in a map
Calle del Desengaño, Antigua Guatemala, Sacatepéquez
  • Place, Santa Catalina Arch
    ‪8 min walk‬
  • Place, La Merced Church
    ‪8 min walk‬
  • Place, Central Park
    ‪11 min walk‬

Room options

About the neighborhood

Antigua Guatemala

Hotel Cristal places you within a 15-minute stroll of popular sights such as Santa Catalina Arch and Central Park. This 7-room hotel welcomes guests with conveniences like free breakfast, a restaurant, and free in-room WiFi.

What's nearby

  • Santa Catalina Arch - 8 min walk - 0.5 miles
  • La Merced Church - 8 min walk - 0.5 miles
  • Central Park - 11 min walk - 0.6 miles
  • Antigua Market - 11 min walk - 0.6 miles
  • Antigua Guatemala Cathedral - 13 min walk - 0.7 miles

Getting around

  • La Aurora Intl. Airport (GUA) - 75 min drive

Restaurants

  • ‪Las Tres Amigas - ‬4 min walk
  • ‪Antigua Cerveza : El Bosque - ‬5 min walk
  • ‪Cafe Cafe Guatemala Frescura Artesanal - ‬7 min walk
  • ‪El Peroleto - ‬5 min walk
  • ‪Hecho en Casa - ‬5 min walk

About this property

Hotel Cristal

Guests of Hotel Cristal enjoy free WiFi in public areas, coffee in a common area, and laundry facilities. If you drive, self parking is USD 7.14 per day, or you can take advantage of the shuttle from the hotel to the airport (available on request) for USD 12.86 per person. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and concierge services. Additional amenities include a garden and a picnic area.
32-inch Smart TVs come with cable channels and Netflix, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer free toiletries. Dining areas and private yards are also standard.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Airport drop-off shuttle (surcharge) from 3:00 AM to 6:00 PM on request
  • Self parking on site (USD 7.14 per day)

Food and drink

  • Free full breakfast available daily 6:00 AM to 11:00 AM
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Concierge services
  • Daily housekeeping (for a fee)
  • Dry cleaning/laundry service
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Private or shared bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Free bottled water
  • Limited room service
  • Separate dining area

More

  • Laptop workspace
  • Shared accommodations

Policies

Check-in

Check-in start time: 1 PM; Check-in end time: 10 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free
  • 1 total pets
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation

Children and extra beds

  • One child 3 years old or younger stays free when using existing bedding (children may not be eligible for free breakfast)

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 12.86 per person
  • Airport shuttle fee per child: USD 12.86
  • Self parking fee: USD 7.14 per day
  • Housekeeping fee: USD 12 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 1 PM—-10 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient departures, you can take advantage of the airport drop-off service (fees apply). Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Cristal Antigua Guatemala
Cristal Antigua Guatemala
Hotel Cristal Hotel
Hotel Cristal Antigua Guatemala
Hotel Cristal Hotel Antigua Guatemala

Frequently asked questions

What can I see within easy reach of Hotel Cristal?

This hotel is located in Antigua Guatemala, a short 9-minute walk from Santa Catalina Arch and also 12 minutes on foot from Central Park. You'll also find Casa Santo Domingo Museum and Antigua Market less than a mile away.

Does Hotel Cristal have a casino on the premises?

No, Hotel Cristal doesn't have a casino.

Is there an indoor pool at Hotel Cristal?

No, there is no indoor pool at this hotel.

Does Hotel Cristal have a restaurant with a breakfast menu?

Yes, Hotel Cristal serves free full breakfasts each morning from its restaurant.

Does Hotel Cristal allow pets to stay free of charge?

Yes, pets stay free at Hotel Cristal.

What is the closest airport to Hotel Cristal?

The closest major airport to Hotel Cristal is La Aurora Intl. Airport (GUA), which is 25.7 mi away (75 minutes by car).

Hotel Cristal Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 0 out of 2 reviews
Rating 8 - Good. 1 out of 2 reviews
Rating 6 - Okay. 1 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 0 out of 2 reviews

7.0/10

Cleanliness

6.0/10

Staff & service

6.0/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Disliked: Staff & service
Basic room, cheap, I got what I paid for. Staff could not speak English. Unable to work out how much change to give me when I paid my bill. If breakfast was available I wasn't told about it.
Stayed 1 night in Apr 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service

Great staff, fab breakfasts, tiny bathroom & noisy

Staff were friendly & welcoming and the breakfasts delicious. Location is on the main route where all the ‘big’ traffic goes by so is very noisy. The bathrooms are tiny and the wiring to the shower in the shared upstairs bathroom was positively dangerous. Rooms have no bedside lights so the only light switch is by the door. In room 2 the plug socket was hanging off the wall and there was nowhere to hang or place your clothes. We were upgraded on our last night to an en-suite room which was much better. The bathrooms could really do with being upgraded. That said we had a lovely stay. Staff could not have been more friendly and helpful. It is rated 2 star and that’s what it is but with 5 star service.
Stayed 5 nights in Sep 2018