Antarctic Peninsula Vacation Packages

It’s always treated me right.

For the price that I paid for this hotel room, the experience was great. It is one block from the beach and Starbucks. It is a comfortable Hotel, without being too expensive. I chose this hotel for the price and the proximity to the beach.

The property was decent, and maintenance and cleanliness were fine, but it's not been updated much, and they were short staffed. The room night price seemed high relative to value. Would recommend, as the staff they have is enthusiastic, and the location is in the midst of everything South Beach.

Everything was done via digital platforms, no physical keys, just a code that I had to use on smart locks around the property. Even though there's no official front desk, the support was quick when I had questions via text that solved my issues. The bed was medium firm, which I appreciated though if you like a fluffy mattress, this wasn't it. Overall, it's clear owners care for this property and everything was clean and functional. I didn't get to use the pool, but it looked good and I saw a pool cleaner in the morning when I was checking out. For those unfamiliar with Palm Springs, this property is far from downtown so not walkable to shops and such. With that said, the value of the room, overall property, and price point is great if you don't mind a 10 min drive south along the main drag to where "everything" is.

The hotel stay was great. We had no issue with the room. It was clean and comfortable. The staff was very friendly. Our problem was the pool. We were there for three days and could not use the pool. They were doing maintenance on the pool, and they kept telling us it will be fixed, but never did get fixed during our stay. When I inquired about some type of refund, all I got was a pass for a free breakfast, which was a $10 value. We were there celebrating my daughter's high school graduation. One of the main reasons I chose the hotel was because they had a pool. I just feel that we should have received a partial refund since we couldn't use the pool during our entire stay. Honestly not sure I would go back!