Özkaymak Falez Hotel5.0 out of 5.0
Recent guest reviews
we were in this hotel for 7 nights. we had a connected room at 5th floor with a beautiful sea view. hotel had regular shuttle to sea shore although the distance was 10 min walking. hotels food was ok and night shows for children was fantastic for our 3 year old girl. Also hotel was near the aquapark and we went there walking just 20 min.
The hotel has good environment Nice pool But the room was awful It was like a 2-3 star room hotel None of the staffs know english except reception Also they behave rude There was no tissue , tooth brush and tooth paste in room and when we asked for them they told us we don't have any I strongly don't recommend this hotel.
The worst hotel I've ever stayed in. We were told it was a 5*, I wouldn't give it more than a 3*. The staff didn't speak a word of English. The rooms were not cleaned and towels weren't changed even after asking 3 times for clean towels. Thank god we went for bed and breakfast option only as seeing what was on offer for breakfast I can only imagine the nastiness that would be served at other times. The owner sits near the bar in the lobby and is so miserable looking and arrogant. The 6 nights I stayed he did not smile even once. Only people he was interested in was young, tall, blonde Russians. They charge for everything including hot water. Whoever is even thinking about going to this place please avoid it like the plague. I've stayed in many hotels ranging from 3* to 5* and I can honestly say this was the worst hotel ever.
The hotel is in an excellent location. It has spectacular view & facilities are quite high standard and top of the range. There is a shuttle that takes you from/to the beach throughout the day. The hotel has also a beautiful inside/outside park with the a lake for those who enjoy peaceful quite walk and relaxing in the park. The hotel is enjoyable and relaxing especially it facilitates of all kind of people from Business, leisure, Families etc. Also they have excellent variety of entertainment and food and drink. Also the management are there to help if you are unhappy with any service or having issues with the hotel in general. You do not require to go outside because they cater for all your needs and I recommend to book 'All inclusive option' to enjoy fully. It also not far from Malls and the main shops/market area & city center of Antalya & the Marina
This hotel supposed to be a 5 stars hotel, in my opinion it not worth even 3 . The service is slow , the food was bad , the room next day was not clean . This is our first day her and we wish run away . It's not worth the money we spend .
Worst experience of staying at a hotel. Payed a little more than a 4 star thinking I'll get better but got worse! Staff are rude and arrogant, service is horrendous, Breakfast and dinner is barely 3 star material, hotel smells and not very good condition, has lots of rooms but only two functioning lifts? Two check in staff at peak times so be prepared to wait if it's busy, rooms not cleaned on a daily basis because "we are too busy". This hotel put me off my whole trip. Realistically a 2 or 3 star hotel at best. I would highly recommend to get a 4 star hotel instead of this one.
Everywhere smell dirty it is old hotel and and he lost stars . No 5 star but maybe 2 I was with family only 1 night.the rooms are not cleaning maybe week ago and in the restauran you dont have what to eat .dont spend your money and your time .THIS HOTEL COLAPSE
When Falez Hotel is opened in 90s it was a legend but it is collapsing now. It seems an old pal about to death. Poor breakfast and meals, lack of staff, becomes a ghost city at nights nobody at reception desk
Old hotel, semi-abandoned. The floor we stayed in had a strong cat-piss smell. There are tiny balconies that do not even fit a chair to sit in. Lots and lots of stray cats wander around the restaurants' tables and get on the chairs and on the tables to eat the food - not much of hygiene standards there. The food is very average and cheap, "recycled" every day in a slightly different appearance. Flies are everywhere, particularly at the pool area, where we had to go and find by ourselves an umbrella and loungers' cushions, as indicated by the staff. The hotel working staff (gardeners and helpers) will drool over the sight of women guests in a very obvious manner. The pool water was extremely cold even in a hot month like October. Everything we asked for was at an extra charge, even an iron to iron a shirt for a business meeting (the iron was only available in the morning). The hotel was almost empty with very few people, all seemed to be gathered in 1-2 floors. However, the maid one day missed our room completely. They turn off the a/c at night and they will justify it that the a/c has a "problem". The owner of the hotel is eating at the hotel restaurant every night with his friends, what seemed to be a totally different food than what is offered to the guests.
every thing was awesome I strongly suggest this Hotel. staff treat kindly exactly bar men. an old but so kind hotel foods have many alternatives exactly for dinner. Location is on of this hotels advantages because its located just in the center of Antalya and you will be able to go any where easily. after 2 bus station you reach Mark Antalya i think the most impotent mall in there
Reviews from Trip Advisor
28% of guests recommend this hotelTotal of 346 reviews