Miracle Resort Hotel - All Inclusive4.0 out of 5.0
Recent guest reviews
Perhaps this place is decent in season. But now, in February, it is a pretty big disappointment. I could not imagine the chaos in high season. The pools out side are closed, even though they claimed to be open when we called. Nothing but untruths the entire time, grime booking through the stay, the staff sure make it clear that they will say anything and do nothing. Stay away from this place if you can. Loads of others places to stay. This place is falling apart, fast! New management and service team are in order.
Probably the hotel is more attractive in Summer Season but management should consider the same for Winter Season. Hotel has satisfying outdoor pools but it means nothing when you stay in January. Hotel should invest for better bigger indoor pools. In addition to pools, indoor activities might be considered. Catering quality is fine but desserts are the worse I've ever ate. Should be improved immediately.
We stayed in Miracle Hotel at the end of December 2017 and generally we were satisfied with the quality provided, but there are also some things which could be improved. We had family room (2 double rooms with door that connects them) and we were amazed by the size, decoration and cleanness of the rooms. It definitely deserves 5 stars ranking! Kids club – during the winter only 2 ladies were working there, but they were giving their best to entertain the kids with different programs every day and kids really loved them. They also participated every evening in kids’ disco dancing and singing together with kids. Inside pool and Turkish bath – water temperature in pool was sometimes cold and sometimes pleasant to swim in. It is interesting that no matter that water temperature difference could be really felt there was always the same information on the screen that the water temperature was 28 C. Turkish bath was quite small, but nice and we enjoyed time there. Food – I am not sure actually what to write here. You could find dishes prepared on the Turkish way and they were quite tasteful, but for 5 stars hotel we expected bit more variety. The offer for starters was quite limited – few not tasteful finger food options together with some creams. Service – they deserve the lowest grades comparing to the other departments. During the meals it happened sometimes they did not approach our tables at all asking what we would drink (we would have taken the drinks by ourselves if that was the option). Especially during the breakfast we were ignored by the waiters making wide circle around our table pretending not to see us. Of course, it was not the case with all the guests. It seemed they had some VIP guests for few days and the waiters were almost flying around their table. There is a lot of space for service improvement during the meals and in this area Miracle does not deserve 5 stars (max 2-3 stars). Regarding to the food and service it should be mentioned one very strange thing I have never seen before. There are 2 wings in the restaurant where the food is served and lunch time is from 12.00-14.00h. Around 13.35h (20-25 minutes before end of lunch time or any other meal time) one restaurant wing gets closed and the waiters in front of the guests start removing the food by bringing it to the other wing. It is really not nice scene when you have to run after the food taken by the waiter during the lunch time only because someone decided to do so and only because you were in the “wrong” restaurant wing. We never managed to find out the reason for it, but it is surely something that does not leave good impression. Beach – during December it is not expected to swim in the sea, but we had few sunny days and we enjoyed time on the beach, sitting on the chairs and having the coffee from machine located there. Sport – there is a nice gym located in the hotel and there are tennis courts in good condition outside which could be used free of charge during the day. Table tennis is unfortunately located outside (according to the explanation we got reason for it was that there was no space for it inside the hotel) and it is not in a good condition. Tables were scratched and wet and on one of them its net was broken. It needs to be mentioned this hotel also offers a la carte restaurant, but you need to pay for it. I stayed in many 5 stars hotels and if you have all-inclusive package it was normal to have at least once during your stay possibility to have a meal in a la carte restaurant included. With Miracle Hotel it was not the case – if you want to use a la carte restaurant you need to pay 10 eur per person for “service charge”! Thanks, but no thanks. Conclusion – this hotel is nice place to spend some time in Antalya escaping from European winter, but there are points which could be surely improved --> generally good 4 starts hotel.
I don't have any other words than: An Amazing Hotel! This is the 5th year I'm coming there. This year 3 times behind eachother. And I don't want to have a other hotel anymore. People are so friendly! Rooms are very clean. Food is very good! Animation team, friendly and they are doing there best to make it good/fun for everybody! (Erol, Freddy and Tina). Next january I will to again. I recommend this hotel for everybody! Kelly de Bruijne (Holland)
I spend a week at the resort for work purpose. It was not a bad experience but the place was not particularly exceptional and the staff had a serious language barrier. I honestly doubt it is a 5 stars hotel!
Verry nice hotel, near to the beach. Verry good staff, verry helpful. Nice big rooms, clean. A lot of entertainment at the pool. In the evening many shows. The beach was good, clear watter. Room service good.
I wanted a low key birthday where I could be pampered; this was a perfect gift. I stayed at the Miracle Hotel in a wonderful room. The restaurant served really good food all nicely prepared and presented. I took advantage of access to the indoor swimming pool that I love to use and the beach. Small changes since my visit in March but overall a fantastic holiday. On the stormy days, of which there were three, there was I lot I occupied myself with including the hammam, sauna, time on the grounds near pool, time in the lobby bar. Entertainment that I attended on the second evening was very good. I also enjoyed the operatics at dinner as a group of singers serenaded the guests. The staff, as always, friendly and non-intrusive, which I love. I really enjoyed my stay and I would most definitely like to return. Thankful for the experience.
Second time in Antalya, i must admit - this hotel was amazing ! Food, beach, shows in the evening and children facilities were amazing also. Everything in the main restaurant was clean, waiters were friendly, the food was a little bit repetitive, but they had special evenings with food variety - fish, turkish cuisine, etc. There was no need for a la carte restaurants, at least for us... The room (family room) was fantastic, with a large terrace (balcony) with sea view, as you see in the official hotel pictures. The air conditioning worked all the time, which was good - when you came back from beach, you find everything cold and nice... A very nice hotel and an interesting experience overall...
Very nice hotel. Extensive, clean rooms. Room cleaning is done daily and the minibar is added daily. Very friendly service for breakfast, lunch, dinner. Great food choices. A pleasant surprise - a soft deck chairs at the pool and the beach. I recommend this hotel as one of the best I've ever been to. P.S. I booked via antalyahotels.com. Thanks a lot this team!
We had booked one room for 2 adults and one child age 13 via booking.com We arrived late on 14th october around 00:40 at night We asked for our room and a unpleasant employee at reception pretended that we haid paid only for 2 adults , that one child of 13 was not a child anymore and we had to pay for an extra adult. His attitude was rude and unprofessional , we tried to explain and proove that we were right , no discussion possible , we asked to talk to a manager and an unpolite *presume*night manager came to tell us : " booking.com is your business , your problem as you did not book your room directly with us !! We could not believe to be treated this way ! we travel a lot , we have never seen such an awful behavior !! We called our side the customer service of booking.com for assistance , they tried to explain to the receptionist but without success We began to loose our patience and ask to get our room right now and to discuss with the daily manager the next morning about this matter but ....no way ! As we did refuse to pay an extra adult, the receptionist said "you can sleep in the lobby !!!!!" How can we treat guest that way ????? Is it our problem if there are price misunderstandings between an hotel and a booking plateform ? Seems yes for Miracle resort ! As we were tired and as it was close to 3:00am we left a passeport as deposit to get a room The next morning the manager said "it's ok it was a mistake you have paid the right price ...sorry " All this stuff for an email problem their side!!!! We said " ok but now , what could you do to apologize for this terrible and awful welcome ?" The manager said " a wine bootle in our room? " And guess what ? ....they brought a wine bootle ....which is free of charge at the *all inclusive buffet* !!!!! Unprofessional til the end !
- Free buffet breakfast
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
Located in Lara, Miracle Resort Hotel - All Inclusive is 1.5 mi (2.4 km) from Antalium Premium Mall and within a 15-minute drive of Lower Duden Waterfall. This 692-room, 4-star resort has a private beach, a full-service spa, and 5 restaurants. Butterfly Park Antalya is also close to this Antalya resort.
Free buffet breakfast is included with your stay. This resort is home to 5 onsite restaurants, perfect for a quick bite to eat. Order from 24-hour room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge.
All of Miracle Resort Hotel - All Inclusive's 692 rooms are air-conditioned and have an array of amenities, including free minibar items, balconies, and safes. LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Rooms also include phones.
Guests of Miracle Resort Hotel - All Inclusive have access to a private beach, a full-service spa, and an indoor pool. If you plan to drive, free parking is available. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this all-inclusive resort include a children's pool, a fitness center, and a spa tub.
Reviews from Trip Advisor
76% of guests recommend this hotelTotal of 1020 reviews