Hôtel du Palais de l'Isle

3.0 star property
Hotel with a bar, steps from Lake Annecy

Choose dates to view prices

Photo gallery for Hôtel du Palais de l'Isle

Suite Empereur | Balcony view
Daily buffet breakfast (EUR 15 per person)
Lake
Restaurant
Suite Empereur | 1 bedroom, in-room safe, free WiFi, bed sheets

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Pet friendly
  • Air conditioning
  • Housekeeping

Explore the area

Map
13 Rue Perriere, Annecy, Haute-savoie, 74000
  • Palais de l Ile
    ‪2 min walk‬
  • Annecy Castle
    ‪3 min walk‬
  • Centre Commercial Courier
    ‪9 min walk‬
  • Geneva (GVA-Cointrin Intl.)
    ‪38 min drive‬

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Room options

Premium Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 215 sq ft
  • Canal view
  • Sleeps 3
  • 2 Twin Beds

Standard Room

  • 258 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Suite Duc

  • 323 sq ft
  • Sleeps 3
  • 2 Twin Beds

Signature Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 215 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Room "Charme" with Twin beds

  • 172 sq ft
  • Sleeps 3
  • 2 Twin Beds

Single Room, 1 Twin Bed

10.0 out of 10
Exceptional
(1 review)
  • 151 sq ft
  • Sleeps 1
  • 1 Twin Bed

Room "Charme" with Double bed

8.4 out of 10
Very good
(15 reviews)
  • 172 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

Economy Double Room

8.6 out of 10
Excellent
(4 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

Premium Double Room

8.6 out of 10
Excellent
(10 reviews)
  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed

Suite Empereur

10.0 out of 10
Exceptional
(1 review)
  • 409 sq ft
  • River view
  • Sleeps 3
  • 1 Queen Bed

Family Room

9.4 out of 10
Exceptional
(3 reviews)
  • 323 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Queen Sofa Bed

About the neighborhood

Annecy

Located in Annecy Old Town, Hôtel du Palais de l'Isle is next to Lake Annecy and Prison d'Annecy. This 34-room, 3-star hotel welcomes guests with conveniences like a bar/lounge, free in-room WiFi, and concierge services.

What's nearby

  • Palais de l Ile - 2 min walk - 0.1 miles
  • Notre-Dame-de-Liesse Church - 3 min walk - 0.2 miles
  • Annecy Castle - 3 min walk - 0.2 miles
  • Amours Bridge - 5 min walk - 0.3 miles
  • Centre Commercial Courier - 9 min walk - 0.5 miles

Getting around

  • Annecy Station - 9 min walk
  • Chambery (CMF-Chambery - Savoie) - 38 min drive

Restaurants

  • ‪Glacier des Alpes - ‬1 min walk
  • ‪Glacier Perrière - ‬1 min walk
  • ‪Café des Ducs - ‬1 min walk
  • ‪Finn Kelly's - ‬2 min walk
  • ‪Café des Arts - ‬1 min walk

About this property

Hôtel du Palais de l'Isle

Hotel with a bar, steps from Lake Annecy
Guests staying at Hôtel du Palais de l'Isle enjoy free WiFi in public areas and free newspapers. Offsite parking is available for a fee. The 24-hour front desk has staff standing by to help with tours or tickets, luggage storage, and securing valuables.
Guests can expect free WiFi and TVs with satellite channels. Coffee makers, safes, and free toiletries are also available.

Languages

Arabic, English, French, Italian, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Offsite parking; discounts available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 15 for adults and EUR 8 for children
  • A bar/lounge
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • Elevator (28 inch wide door)

More

  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 11 per pet, per day
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for EUR 20.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 1.10 per person, per night. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 8 for children
  • Pet fee: EUR 11 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 20.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM
  • Check-out: 11:30 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers discounted parking nearby.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts major credit cards. Cash is not accepted.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

du Palais de l'Isle
du Palais de l'Isle Annecy
Hôtel du Palais de l'Isle
Hôtel du Palais de l'Isle Annecy
Hôtel Palais l'Isle Annecy
Hôtel Palais l'Isle
Palais l'Isle Annecy
Palais l'Isle
Du Palais De L'isle Annecy
Hôtel du Palais de l'Isle Hotel
Hôtel du Palais de l'Isle Annecy
Hôtel du Palais de l'Isle Hotel Annecy

Frequently asked questions

Are free cancellation options available at Hôtel du Palais de l'Isle?

Hôtel du Palais de l'Isle provides free cancellation on some room rates. For more details, take a look at the cancellation policy on Orbitz.

What can I see around Hôtel du Palais de l'Isle?

This hotel is situated in Annecy Old Town, just steps from Lake Annecy and Palais de l Ile, and within a short walk of Jardins de I'Europe. You'll also find Annecy Castle and Notre-Dame-de-Liesse Church less than a mile away.

Is there parking available at Hôtel du Palais de l'Isle?

No, there isn't parking at the hotel but you'll find nearby parking with discounts available.

Does Hôtel du Palais de l'Isle have a casino on the premises?

No, Hôtel du Palais de l'Isle doesn't have a casino.

Will I find an indoor pool at Hôtel du Palais de l'Isle?

No, there is no indoor pool at this hotel.

Is Hôtel du Palais de l'Isle good for couples?

Couples staying at this hotel will appreciate amenities like a bar and concierge services plus some guestrooms include river views.

Are there hot tubs at Hôtel du Palais de l'Isle?

No, there isn't a spa tub at this hotel.

Does Hôtel du Palais de l'Isle have a restaurant with a breakfast menu?

Yes, Hôtel du Palais de l'Isle serves buffet breakfast each morning for a surcharge from its snack bar.

Will Hôtel du Palais de l'Isle allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Hôtel du Palais de l'Isle for a fee of EUR 11 per pet, per day.

Does Hôtel du Palais de l'Isle have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Hôtel du Palais de l'Isle?

The closest major airport to Hôtel du Palais de l'Isle is Geneva International Airport (GVA), which is 27.9 mi away (38 minutes by car). Another top airport is Chambery (CMF-Chambery - Savoie), which is around 21.5 mi away.

Can I book a room with a balcony at Hôtel du Palais de l'Isle?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy river or city views.

Hôtel du Palais de l'Isle Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 267 out of 579 reviews
Rating 8 - Good. 207 out of 579 reviews
Rating 6 - Okay. 67 out of 579 reviews
Rating 4 - Poor. 23 out of 579 reviews
Rating 2 - Terrible. 15 out of 579 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Benjamin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Super great location in Olde Town! Rooms are small, but come on....are you really there to stay hang out in a hotel room? Nope. The room had all that you would need (except no washclothes...we brought our own because of past experience in France). The bed, pillow, and comforter (no top sheet as in most hotels in this region of Europe) were very comfortable! We are each meal at a different cafe in Olde Town...a must! The morning market came alive our first morning transforming the streets completely. Very cool! If we return to Annecy, we will definitely be staying here again!
Stayed 1 night in Mar 2025

4/10 Poor

sylwia

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
We did not get the room that was advertised. The neighborhood is nice in the middle of all attractions.
Stayed 1 night in Mar 2025

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in a great location

This is a lovely hotel. The staff I interacted with were really friendly and welcoming. The room was a single room, and was clean with a comfortable bed. The shower was great and towels fluffy. One thing I would say is that the door to the bathroom is clear - not a problem for me as I was alone (and think my room was meant for one). Not sure if other room types have the same set up but may be worth checking as, if you’re sharing a room, depending on who you’re travelling with, this may not be suitable. That isn’t meant as a criticism at all - just think it’s something I would want to know in advance. The location was perfect as it’s close to the beautiful Lake Annecy, and also close to lots of bars / restaurants nearby. It also felt really safe as a solo female traveller. Would definitely highly recommend this hotel.
Stayed 1 night in Mar 2025

8/10 Good

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

4/10 Poor

Alec, London

Traveled with partner
Disliked: Property conditions & facilities
Intense stench of open drains in the bathroom that permeated through the room. Not a huge reaction when we told staff on checkout (only stayed one night). Location fantastic and room comfortable and well furnished.
Stayed 1 night in Feb 2025

8/10 Good

michael

Traveled with family
Liked: Staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Anamaria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Vincent

Stayed 1 night in Feb 2025

10/10 Excellent

Kevin, Lyons

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Simon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing location right in the heart of Annecy’s old town. Our room was small, however functional and comfortable for our one night stay; and had a lovely view over rooftops to the nearby Chateau.
Stayed 1 night in Jan 2025

10/10 Excellent

Phillip

Traveled with partner
Liked: Staff & service, property conditions & facilities
It’s a great hotel in a great location. The two staff we interacted with were very friendly. The hotel is a bit basic. No frills, but clean and good location in old town.
Stayed 1 night in Jan 2025

8/10 Good

mario de

Traveled with family
Liked: Staff & service
Sala colazione poco pulita
Stayed 1 night in Jan 2025

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Total gem, excellent service

Amazing location, nice decor if slightly tired in the bathroom. What pushed this stay into 5 star territory was the service. The staff were friendly, attentive and efficient. Special mention goes to the reception team member who looked after us in the breakfast space after we couldn’t find a place for dinner on New Years Eve. He warmed our traitor bought dishes in the microwave, provided a corkscrew and sold us beer. He even selected classy music for the occasion. A potential crisis averted, converted to a memorable, enjoyable night.
Stayed 2 nights in Dec 2024

10/10 Excellent

Charlotte

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Chloe

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Stayed 1 night in Dec 2024

10/10 Excellent

ENG KWANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well located Hotel to attractions

Very central location to where I wanted to go.The hotel location felt safe.
Stayed 3 nights in Dec 2024

8/10 Good

Shannon

Stayed 1 night in Oct 2024

8/10 Good

Fiona

Traveled with family
Liked: Cleanliness, staff & service
Fantastic location. Friendly staff. Lovely room ,comfortable beds . Only downside was a couple of maintenance issues in bathroom that needed attention, something the cleaner should have noticed when cleaning.
Stayed 2 nights in Oct 2024

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in Annecy! Close to everything!
Stayed 1 night in Oct 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room even at the lowest price was still very small. The elevator was extremely small. There is no main lobby area or sitting area for hanging out. The location is excellent. The staff was very helpful. The rooms are clean. They turned the air conditioning on on request otherwise it would have been a very warm room.
Stayed 3 nights in Sep 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property location. The staff were all very helpful. Our bathroom could use a better cleaning, but the remainder of the room was fine. We had a great time there.
Stayed 3 nights in Sep 2024

8/10 Good

Jaime

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great, basic hotel in a fantastic location right in the old city. The rooms are small and very basic, but no complaints.
Stayed 1 night in Sep 2024

6/10 Okay

Linu

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Overall it was a decent experience but the doors and locks aren’t well done/ The lock to the common bathroom door got stuck and had to be broken open. The room was nice but the TV wouldn’t connect to Internet. The shower door slider broke as soon as we opened in.
Stayed 1 night in Sep 2024

4/10 Poor

Sarah

Liked: Cleanliness
Disliked: Room comfort

Avoid room 25. Not a great experience.

Despite the amazing location I have scored this low due to the awful outlook from our room. There was no daylight visible and we looked down on all of the recycling bins. This in itself wasn't pleasant, but woudn't have caused me to write this review. However, alongside the view there was constant noise from staff dropping bottles into the bins from very early to very late, meaning we couldn't have the windows open. There were numerous pigeons sat on the ledges outside (and we saw them going into the kitchen) We obviously couldn't risk them coming into our room, so despite it being very warm at night we couldn't have any fresh air in the room. This also wouldn't have been an issue if the air con was working, but they had turned it off a few days before we arrived. I spoke to reception about this and they were unable to do very much at all. There was no room to move to until our last day (we didn't take them up on this as we were leaving the following morning) and they offered a fan if we wanted it. I felt that the photos of the hotel before booking did not represent what we got. I am sure there are rooms in the hotel with those views, but that wasn't room 25! Aside from that, the staff were actually all very pleasant, and the hotel itself is in an amazing position. The styling of the room was really lovely, but very much lacked anywhere to store clothes, we ended up having to live out of a suitcase on the floor.
Gorgeous styling, but not practical as this was the only storage space, no beside drawers etc.
Pigeons (and their droppings) all over our window ledge and in and out of buildings
The view from our room, along with a lot of noise
Stayed 3 nights in Sep 2024

10/10 Excellent

Kevin

Stayed 3 nights in Sep 2024