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Sure Hotel by Best Western Annecy

3.0 star property
Hotel with a full-service spa, near Lake Annecy

Choose dates to view prices

Photo gallery for Sure Hotel by Best Western Annecy

Indoor spa tub
Exterior
Lobby
Lobby
Standard Room, 1 Queen Bed, Non Smoking (with Sofabed) | Soundproofing, travel crib, free WiFi, bed sheets

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Spa
  • Air conditioning
  • Bar
  • Housekeeping
  • Pet friendly

Explore the area

View in a map
138 Rue Des Pâquerettes, Annecy, Haute-Savoie, 74960
  • Place, Annecy Castle
    ‪4 min drive‬
  • Place, Centre Commercial Courier
    ‪4 min drive‬
  • Place, Lake Annecy
    ‪5 min drive‬
  • Airport, Geneva (GVA-Cointrin Intl.)
    ‪38 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Soundproofing, travel crib, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Non Smoking

9.0 out of 10
Wonderful
(23 reviews)
  • 140 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking (with Sofabed)

Standard Room, 1 Queen Bed, Non Smoking (with Sofabed) | Soundproofing, travel crib, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Non Smoking (with Sofabed)

8.0 out of 10
Very good
(1 review)
  • 140 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Apartment, Multiple Beds, Non Smoking (Shower Only)

Standard Apartment, Multiple Beds, Non Smoking (Shower Only) | Soundproofing, travel crib, free WiFi, bed sheets

Standard Apartment, Multiple Beds, Non Smoking (Shower Only)

8.8 out of 10
Excellent
(3 reviews)
  • 753 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Bed

View all photos for Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking | Soundproofing, travel crib, free WiFi, bed sheets

Family Room, Multiple Beds, Non Smoking

  • 194 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Standard Room, 2 Twin Beds, Non Smoking | Soundproofing, travel crib, free WiFi, bed sheets

Standard Room, 2 Twin Beds, Non Smoking

  • 140 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Room, 1 Queen Bed, Non Smoking

Comfort Room, 1 Queen Bed, Non Smoking | Accessible bathroom

Comfort Room, 1 Queen Bed, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 2
  • 1 Queen Bed

1 Queen Bed, Non-Smoking, Standard Room, Sofabed, Courtesy Tray

  • Sleeps 2

1 Queen Bed, Non-Smoking, Standard Room, Courtesy Tray

  • Sleeps 2

1 Queen Bed, Non-Smoking, Comfort Room, Skylight Window, Courtesy Tray

  • Sleeps 2

1 Queen 1 Double, Non-Smoking, Family Room, Courtesy Tray

  • Sleeps 4

1 Queen 2 Single Beds, Non-Smoking, Family Room, Courtesy Tray

  • Sleeps 4

2 Single Beds, Non-Smoking, Standard Room, Courtesy Tray

  • Sleeps 2

Apartment

  • Sleeps 7

About the neighborhood

Annecy

Located in Cran-Gevrier within a short walk of Thiou, Sure Hotel by Best Western Annecy is within 2 miles (3 km) of Lake Annecy. This 63-room, 3-star hotel has conveniences like a full-service spa, free in-room WiFi, and free self parking.

What's nearby

  • Annecy Castle - 4 min drive - 1.7 miles
  • Centre Commercial Courier - 4 min drive - 1.5 miles
  • Lake Annecy - 5 min drive - 1.7 miles
  • Palais de l Ile - 5 min drive - 1.7 miles
  • Amours Bridge - 6 min drive - 2.2 miles

Getting around

  • Annecy Station - 4 min drive
  • Chambery (CMF-Chambery - Savoie) - 26 min drive

Restaurants

  • ‪Mado Cocktail Bar - ‬3 min drive
  • ‪Burger King - ‬3 min drive
  • ‪Star Burger - ‬4 min drive
  • ‪Boulangerie Chevalier - ‬16 min walk
  • ‪Les Negociantes - ‬3 min drive

About this property

Sure Hotel by Best Western Annecy

Hotel with a full-service spa, near Lake Annecy
Guests of Sure Hotel by Best Western Annecy enjoy features like a full-service spa, free WiFi in public areas, and meeting rooms. If you drive, take advantage of free parking. The 24-hour front desk has staff standing by to help with luggage storage, and answer any questions about the accommodations. Other amenities at this spa hotel include an arcade/game room, free newspapers, and a terrace.
Guests can expect free WiFi and flat-screen TVs with satellite channels. Coffee makers and hair dryers are other standard amenities.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends; EUR 15 for adults and EUR 8 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Full-service spa
  • Playground
  • TV in common areas

Family friendly

  • Arcade/game room
  • Playground
  • Soundproofed rooms
  • Travel crib

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • Hot tub
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from August 5 to August 19:
  • Dining venue(s)
The following facilities are closed on Friday, Saturday, and Sunday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 10 per pet, per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 1.10 per person, per night. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 8 for children
  • Pet fee: EUR 10 per pet, per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Annecy Best Hotel
Annecy Hotel
Best Annecy
Best Hotel Annecy
Hotel Annecy
Hotel Best Annecy
Best Hotel Annecy
Sure By Best Annecy Annecy
Sure Hotel by Best Western Annecy Hotel
Sure Hotel by Best Western Annecy Annecy
Sure Hotel by Best Western Annecy Hotel Annecy

Frequently asked questions

What's there to see close to Sure Hotel by Best Western Annecy?

This hotel is situated in Cran-Gevrier within a short 10-minute walk of Thiou. You'll also find Lake Annecy and Centre Commercial Courier within a short drive.

How much does it cost to stay at Sure Hotel by Best Western Annecy?

As of Nov 30, 2025, prices found for a 1-night stay for 2 adults at Sure Hotel by Best Western Annecy on Dec 22, 2025 start from $71.53, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Sure Hotel by Best Western Annecy?

Yes, uncovered self parking is offered for free at the hotel. Accessible parking and electric car charging are also available for guests.

Is there a spa available at Sure Hotel by Best Western Annecy?

There is a full-service spa at this available for guests to enjoy at this hotel.

Does Sure Hotel by Best Western Annecy have a casino?

No, Sure Hotel by Best Western Annecy doesn't have a casino.

Will I find an indoor pool at Sure Hotel by Best Western Annecy?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Sure Hotel by Best Western Annecy?

There are plenty of amenities for couples at this hotel, including a bar, a restaurant, and a full-service spa.

Are there hot tubs at Sure Hotel by Best Western Annecy?

Yes, guests can enjoy a spa tub at this hotel.

Does Sure Hotel by Best Western Annecy have a restaurant with a breakfast menu?

Yes, Sure Hotel by Best Western Annecy serves buffet breakfast each morning for a surcharge from its restaurant.

Does Sure Hotel by Best Western Annecy allow pets to stay for free?

Although they can't stay for free, pets are welcome at Sure Hotel by Best Western Annecy for a fee of EUR 10 per pet, per night.

Are there connecting rooms at Sure Hotel by Best Western Annecy?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Sure Hotel by Best Western Annecy?

The closest major airport to Sure Hotel by Best Western Annecy is Chambery (CMF-Chambery - Savoie), which is 25.1 mi away (26 minutes by car). Another top airport is Geneva International Airport (GVA), which is located 28.1 mi away (31-minute drive).

Are there rooms with balconies at Sure Hotel by Best Western Annecy?

No, there aren't any guestrooms with balconies at Sure Hotel by Best Western Annecy.

Reviews

Sure Hotel by Best Western Annecy Reviews

8.2

Very Good

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 210 out of 675 reviews
Rating 8 - Good. 321 out of 675 reviews
Rating 6 - Okay. 105 out of 675 reviews
Rating 4 - Poor. 26 out of 675 reviews
Rating 2 - Terrible. 13 out of 675 reviews

Reviews

8/10 Good

Kimberly

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great parking and wonderful staff.
Stayed 1 night in Oct 2025

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
2 min. walk to catch tram into town. free airport shuttle was convenient. Nice rooms. comfortable bed. Breakfast looked nice, but was expensive, so we did not buy. We were also given free ticket to use on public transportation in Geneva. This was very convenient.
Stayed 2 nights in Aug 2025

10/10 Excellent

Nancy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice and quiet. Breakfast was excellent. Also included a happy hour. Very nice touch!
Stayed 2 nights in Aug 2025

4/10 Poor

Michael

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
No hot water. Room small. Freshly painted (good, but still strong smell of paint). Staff friendly.
Stayed 1 night in Jul 2025

8/10 Good

Philippe

Traveled with partner
Liked: Cleanliness, property conditions & facilities
too many people smoking in front of hotel
Stayed 1 night in May 2025

10/10 Excellent

Jodi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charming chalet-style hotel

Adorable chalet-style hotel with exceptional service. Attentive, friendly staff. Recently remodeled it is quite charming.
Stayed 1 night in May 2025

8/10 Good

Lyn

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Surprised nothing else around.
Stayed 3 nights in Oct 2024

10/10 Excellent

Johanna

Stayed 1 night in Sep 2024

10/10 Excellent

Daisy

Traveled with family and small children, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
We enjoyed our stay here. The staff was super helpful and kind. We would definitely consider staying here again.
Stayed 2 nights in Sep 2024

8/10 Good

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
Shame the restaurant wasn't open. It could have stayed this more clearly on the website
Stayed 1 night in Aug 2024

6/10 Okay

Huw

Traveled with family
Liked: Cleanliness, staff & service, amenities
Nice hotel with very friendly and helpful staff but our family room was tiny with only a skylight as a window. Nowhere near enough cloths storage for a family so lived out of our suitcases for the week and even that was tricky to find room to store them.
Stayed 6 nights in Aug 2024

4/10 Poor

Kendra

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We booked a family room for two adults and two kids. The staff was friendly and helpful (our best highlight) but the property was old and run down, smelly and very hot. The room we were given had a skylight that did not open (no regular windows) and the AC was broken. It was 40 degrees Celsius and we asked for a new room. They gave us two rooms with a full size bed each because there were no other family rooms. The rooms were very very small and uncomfortable. Overpriced for the quality.
Stayed 1 night in Jul 2024

6/10 Okay

Igor

Traveled with family
Liked: Staff & service
AC wasn't working consistently by shutting off in the middle of the night and not resuming operation (may be broken thermostat); there was a particular smell in the area of main lobby; dining area wasn't very tidy. Otherwise, hotel was OK, staff friendly and helpful. We stayed one night only so there was no real opportunity for the hotel staff to rectify an issues...
Stayed 1 night in Jul 2024

8/10 Good

guy

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2024

10/10 Excellent

Andrew

Liked: Staff & service
Stayed 2 nights in Jun 2024

2/10 Terrible

TERESA

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Very very small rooms!!!! Does Not meet design requirements!!!! Bathroom is all mold and No fan!!!!! NEVER, I can recommend for my family and friends!!!!!
Stayed 2 nights in Jun 2024

10/10 Excellent

Lesaffre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Adel

Liked: Staff & service
It was located in good driving distance from tourist attractions
Stayed 1 night in Oct 2023

10/10 Excellent

Carmen

Stayed 1 night in Jul 2023

4/10 Poor

Ron, Brooklyn Center

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 4 nights in Jun 2023

2/10 Terrible

Michal

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

John

Traveled with partner
Liked: Staff & service, property conditions & facilities
Dining options were limited. Room was very small.
Stayed 1 night in Jun 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

Richard L, Sherman Oaks

Stayed 6 nights in Jun 2022

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