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Sure Hotel by Best Western Angouleme

3.0 star property
Riverwalk hotel with a coffee shop and a restaurant

Choose dates to view prices

Photo gallery for Sure Hotel by Best Western Angouleme

Restaurant
Terrace/patio
Reception
Standard Room, 3 Twin Beds, Non Smoking | Desk, laptop workspace, blackout drapes, soundproofing
Meeting facility

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Gym
  • Breakfast available

Explore the area

View in a map
2, Rue Du Gond, Angouleme, Charente, 16000
  • Place, FRAC Poitou-Charentes
    ‪9 min walk‬
  • Place, Château d'Angoulême
    ‪19 min walk‬
  • Place, Angouleme Cathedral
    ‪20 min walk‬

Room options

View all photos for Family Room, Multiple Beds, Non Smoking, Connecting Rooms

Desk, laptop workspace, blackout drapes, soundproofing

Family Room, Multiple Beds, Non Smoking, Connecting Rooms

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | Desk, laptop workspace, blackout drapes, soundproofing

Standard Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Desk, laptop workspace, blackout drapes, soundproofing

Standard Room, 2 Twin Beds, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 3 Twin Beds, Non Smoking

Desk, laptop workspace, blackout drapes, soundproofing

Standard Room, 3 Twin Beds, Non Smoking

  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout drapes, soundproofing

Superior Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

About the neighborhood

Angoulême

Within a short walk of FRAC Poitou-Charentes, Sure Hotel by Best Western Angouleme is within a mile (2 km) of The Comics Museum. This 3-star hotel has 27 guestrooms and offers free in-room WiFi, free self parking, and a gym.

What's nearby

  • FRAC Poitou-Charentes - 9 min walk - 0.5 miles
  • The Comics Museum - 15 min walk - 0.8 miles
  • Angouleme Paper Museum - 18 min walk - 1.0 mile
  • Château d'Angoulême - 19 min walk - 1.0 mile
  • Angouleme Cathedral - 20 min walk - 1.1 miles

Getting around

  • Angoulême Station - 12 min walk
  • Merignac Airport (BOD) - 84 min drive

Restaurants

  • ‪O Buffet - ‬3 min walk
  • ‪Les Artistes - ‬18 min walk
  • ‪Angolo d'Italia - ‬18 min walk
  • ‪Little Comptoir - ‬18 min walk
  • ‪Le Vin d'Orge - ‬13 min walk

About this property

Sure Hotel by Best Western Angouleme

Riverwalk hotel with a coffee shop and a restaurant
Guests of Sure Hotel by Best Western Angouleme enjoy a gym, free WiFi in public areas, and a business center. If you decide to drive, there's free parking. Staff members are on hand to provide dry cleaning/laundry services, tour or ticket assistance, and luggage storage. Additional amenities include a meeting room, express check-in, and express check-out.
32-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Other amenities include coffee makers, portable fans, and phones.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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The price is $75
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:30 AM to 10:00 AM on weekends; EUR 10 for adults and EUR 5 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Playground
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Meeting room

Outdoors

  • On the riverwalk
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1982
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Room service

More

  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Heating
  • Laptop workspace
  • Phone
  • Portable fan
  • Soundproofed rooms

Policies

Check-in

Check-in from 2:00 PM - 9:00 PM and 7:00 PM - 8:00 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (2:00 PM - 9:00 PM) and Saturday - Sunday (5:00 PM - 8:00 PM)
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed in January.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 5 per pet, per night
  • Dogs and cats only
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 1.65 per person, per night. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 10 for adults and EUR 5 for children
  • Pet fee: EUR 5 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
  • Check-in is between 2:00 PM to 9:00 PM and 7:00 PM to 8:00 PM
  • Check-out: 11 AM
Checking in and out are easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Balladins Angoulême
Balladins Angoulême Angouleme
Balladins Angoulême Hotel
Balladins Angoulême Hotel Angouleme
Hôtel Saint Antoine Angouleme
Hôtel Saint Antoine
Saint Antoine Angouleme
Hôtel Saint Antoine
Sure By Angouleme Angouleme
Sure Hotel by Best Western Angouleme Hotel
Sure Hotel by Best Western Angouleme Angouleme
Sure Hotel by Best Western Angouleme Hotel Angouleme

Frequently asked questions

What can I see around Sure Hotel by Best Western Angouleme?

This hotel is located in Angoulême, a short 10-minute walk from FRAC Poitou-Charentes and also 19 minutes on foot from Château d'Angoulême. You'll also find Angouleme Paper Museum and The Comics Museum less than a mile away.

How much does it cost to stay at Sure Hotel by Best Western Angouleme?

As of Feb 10, 2026, prices found for a 1-night stay for 2 adults at Sure Hotel by Best Western Angouleme on Mar 6, 2026 start from $67.11, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Sure Hotel by Best Western Angouleme?

Yes, self parking is offered for free at the hotel. Free RV/bus/truck parking is also available for guests.

Does Sure Hotel by Best Western Angouleme have a casino at the property?

No, Sure Hotel by Best Western Angouleme doesn't have a casino.

Will I find an indoor pool at Sure Hotel by Best Western Angouleme?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Sure Hotel by Best Western Angouleme?

Amenities that appeal to couples at this waterfront hotel include a rainfall showerhead and a turndown service along with a bar.

Are there hot tubs at Sure Hotel by Best Western Angouleme?

No, this hotel doesn't have a spa tub.

Does Sure Hotel by Best Western Angouleme feature a restaurant that includes a breakfast menu?

Yes, Sure Hotel by Best Western Angouleme serves buffet breakfast each morning for a surcharge from its restaurant.

Will Sure Hotel by Best Western Angouleme allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Sure Hotel by Best Western Angouleme for a fee of EUR 5 per pet, per night.

Are there connecting rooms at Sure Hotel by Best Western Angouleme?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Can I book a room with a balcony at Sure Hotel by Best Western Angouleme?

No, there aren't any guestrooms with balconies at Sure Hotel by Best Western Angouleme.

Sure Hotel by Best Western Angouleme Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 122 out of 384 reviews
Rating 8 - Good. 172 out of 384 reviews
Rating 6 - Okay. 60 out of 384 reviews
Rating 4 - Poor. 21 out of 384 reviews
Rating 2 - Terrible. 9 out of 384 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveler

One night to put up with it.

Not too bad but the car park is in a poor state and up the street from the hotel entrance .. which is not great when it is raining and you have to drag your luggage along uneven pavements and over bumps and potholes all while getting soaking wet.
Stayed 1 night in Jun 2025

4/10 Poor

Stanislav

Stayed 1 night in Nov 2024

6/10 Okay

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Catherine

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities

Poor first impressions matter

Online booking. Confirmation information did not extend to necessary check in details but our arrival time was within the parameters of supposed manned reception. On arrival access was problematic and achieved only with the help of another visitor. Eventually one (extremely surly) staff member with poor attitude opened the door and dismissively pointed to envelopes containing the room keys before disappearing in a cloud of disinterest without providing the front door key code which the other guest had been provided with. The experience was unwelcoming and disconcerting and gave a poor impression of what by the following morning had been an ok experience.
Stayed 1 night in Jun 2024

2/10 Terrible

Ioan

Business traveler
Liked: Cleanliness
Disliked: Staff & service, room comfort
Stayed 3 nights in Nov 2023

8/10 Good

Rod

Stayed 2 nights in May 2023

6/10 Okay

GREG

Liked: Cleanliness, staff & service, room comfort
The hotel was okay only. The bedding was comfortable and clean. Overall my room was clean however there was mold on the bottom of the shower curtain. The hot water in both sink and shower got to only the cool side of warm. The booking included parking however the hotel parking lot cannot accommodate more than a few cars and the streets nearby are very crowded. Front desk staff was very friendly. Would not be my first choice in the area.
Stayed 1 night in Jan 2023

6/10 Okay

stephen

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Good luck

Totally disorganised. The hotel's pleasant enough, but it's a lottery whether or not you get the room you booked, or any room! Don't seem to have any booking process..
Stayed 2 nights in Sep 2022

2/10 Terrible

Ingrid

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not pleasant at all!!!
Stayed 3 nights in Aug 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, convenient location for train station, quiet.
Stayed 2 nights in Aug 2021

10/10 Excellent

Stephen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dec 2020 stay during Covid

very efficient with excellent attention during Covid, breakfast provided to the room well done.
Stayed 1 night in Dec 2020

6/10 Okay

Frank

Liked: Cleanliness, staff & service, room comfort

2 star

Stayed 1 night in Oct 2020

8/10 Good

keith

Liked: Cleanliness, staff & service
Good for travelers wanting a decent overnight stay
Stayed 1 night in Sep 2020

10/10 Excellent

Harold

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

8/10 Good

MP, London

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed in tbe adjoining family rooms which was perfect for is and and our family woth 3 children.
Stayed 1 night in Aug 2020

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stop over

Great check in the gentleman could not have been more helpful. Breakfast was enough and set us up for next leg. Will use again
Stayed 1 night in Feb 2020

10/10 Excellent

ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Ronan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just fantastic

Brilliant location stunning views and scenery. The staff are incredible and the food was outstanding. A great place to chill. Will be going back next year.
Stayed 1 night in Jun 2019

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight stop

Easy to find friendly hotel. Nice bar down near the water. We arrived late so we had a pizza from dominos just up the road. Lovely breakfast in the hotel, comfortable room, friendly helpful staff. Lovely hotel
Stayed 1 night in Mar 2019

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

10/10 Excellent

janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Very welcoming. Helpful, friendly owner. Nice hotel recently decorated.
Stayed 1 night in Jul 2018

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

10/10 Excellent

peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mature couple

Ideal location just outside the main town area but within walking distance. Lovely family run hotel,very quiet. Plenty of parking at site opposite hotel if unable to park in their car parK. Adequate breakfast of fresh products constantly refreshed. Only thing lacking for us was a lounge area to relax on an evening to have time out of your room.
Stayed 4 nights in Sep 2017

6/10 Okay

Stephen

Liked: Cleanliness, staff & service
Disliked: Room comfort

Nice hotel, noises location

The hotel itself was ok, but the area is very noisy being on a major road/roundabout. Impossible to keep your windows open overnight unless you wanted a 5 a.m wake up call.Breakfast was ok, staff were very friendly and helpful.
Stayed 3 nights in Jul 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room just redecorated comfy bed
Stayed 1 night in Jul 2017