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It is with sadness that I write this review, my third for the Clarkton. I have been a regular guest at this hotel for 10 years staying on average 3 months per year. I have recommended countless people to stay here because of the "feel at home nature of the place". Sadly times have changed. Room rates have increase three times in one year. Breakfast and dinner buffets gone, including the famous Sunday night roast. Mirrors/Pan Am bar is now closed and been converted into a store room: yes it is true The bar barely has more than a couple of people. The restaurant suffers because there are very few outsiders eating here. The owners remain aloof and removed. Greetings are a rarity and little more than a grunt or a begrudging good evening. They show no interest in their clients who are non German. To me they seem to be oblivious to what is happening. In addition General Managers seem to come and go every few months (we miss you Justin!). This is so sad. Apart from the friendly and helpful staff the place is in a downhill spiral. I think I am speaking on behalf of all us long term and loyal customers when I say I am so happy to have experienced the good times here at the Clarkton. Sadly, like their famous pumpkin soup (yes the one with the curry and bits of mango) the good times seem gone. The place is like a morgue
Highly efficient and helpful direct reservation service. Room was very nice and wished I could have stayed longer. Helpful staff throughout the hotel. Free shuttle service not used but staff very quick to get a tricycle.
The room looks a little old but clean. The bathroom's water heater was sometimes not working but it was ok with me. Could have been better if they had disposable slippers in the room. The location was accessible to public transportation but if you brought your own car and you can't park directly in front of the hotel, you have to park across the street.
Unfriendly, poor service from staff. Management only interested with German customers .they also could swim in pool with clothes on yet when Filipino 9 & 11yo girls got in in pool , the waitresses became pool police encouraged by their German manager to chase them out. Hypocrisy and racist. We picked the hotel for its restaurant but it too was also disappointing. Fried food came with too much salt even the children could not eat it, pizzas were bare with no toppings . Had 1 cappuccino, it was terrible, they had no idea, my wife is a barista back at her work. Had to wait 5 minutes in shower for hot water to run with no water pressure. The standard rooms are small. Hotel is old and poorly managed
OK, my wife and I had the early flight out of Clark, so we decided to stay in the area. The front desk people we helpful and courteous. The bell boys did a great job of getting us to our rooms. We decided to sit on the pool deck for happy house. The pool and the deck is awesome. However, our cocktail server on the deck simply did not understand friendly. We had some spicy chicken wings for an appetizer--very good. After dinner, we went into the restaurant and had dessert and wine--good service. The room was nice and comfortable. The next morning, the front desk girl was really helpful and courteous. We will definitely return and highly recommend it to everyone.
Good location near SM clark and the airport. Very friendly staff. The AC flap was not broken in our first room and they immediately moved us to another room. They also offered to get a grab car for us when we could not get one.
Everything about the Clarkton is top notch but especially the staff, attention to detail and how hard they try to please customers. Over 15 different type of rooms for every budget. The food is excellent many different type of cuisine. Shuttle service from airport, also shuttle to SM Mall and Subic and walking street. I highly recommend this hotel to anyone wanting an enjoyable stay in Angeles City!!!
staff was exellent,especally the ladies in the lobby. and the guards in the frontthe hotel had drivers to take you anywhere an the price was very fair swimming pool nice but a bit cold food was very good and tasty overall a place i will go too again and would encourage others to go to
My friend & I stayed at the Clarkton Hotel and it was excellent. The staff are superb, it is clean, tidy, excellent huge pool and the food is SUPERB. 'Anne & Kim' and the other staff members at the front desk are the BEST and they helped me a lot with certain things I ask them to do. 'Ziggy' the Owner of the Clarkton runs a tight ship which makes it such a brilliant hotel. 'Nick' - the night Manager is one of the nicest guys you like to meet and will help you with anything. Cheers
Not so accommodating front desk clerks. We could hear voices of their guest in the corridors. Rooms are too small .food in the restaurant is good and not that pricy. Their crews are attentive to our orders. Overall.. It's overrated !
Clarkton Hotel places you within 2 miles (3 km) of popular sights like Walking Street and SM City Clark. This 99-room, 3.5-star hotel has a restaurant along with conveniences like an outdoor pool and free in-room WiFi.
Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Savor a meal from the comfort of your room with 24-hour room service.
Clarkton Hotel's 99 air-conditioned rooms provide minibars, electric kettles, and free bottled water. LED TVs come with cable channels, and free WiFi keeps guests connected. Other amenities include safes, desks, and free toiletries.
Clarkton Hotel features karaoke, an outdoor pool, and a fitness center. There's free parking, as well as a free shuttle from the airport to the hotel (available 24 hours). The front desk is staffed 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include free WiFi in public areas, a meeting room, and a business center.