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My husband and I had a memorable experience celebrating our valentines day in Azzurro, The food is very delicious, all of the staff are very kind and friendly. All worth the pay! We'll surely recommend this to my friends.
Stinky room , toilet which is keaking , very poor water flow in the shower , frigo unplugged , can you imagine ...... And several sorry sir for the inconveniance caused , we checked out before the term to move to the BW Metro Clark , what a differance , well trained staff , perfect room , it might you pay a bit more , but its so much better , to whatever OTA take this Azurro out , if not i promess never to make any booking anymore from your site, further hair in the shower .... I can make the list very long . For the transfer the only thing which matters was their commision , poor you , such a louzy service , definately to avoid as a foreigner
stay here only one night , good price quality , but i was making a reservation for a transfer from airport to the hotel , they have succeed to give me the wrong number of the driver , after more than 45 minutes we find him , as for the driver it happens quite offen , this was resulting that i have clx my trfrt to Baguio with them
There was only 1 small towel in the room when I check in, their should be 4. they said I stolen the other shower towels when I checkout, I didn’t fight with them because my time is hurry I just paid. Their rooms and facilities is okay, but not worth this price. It’s a really bad experience I never met a thing like this before.
we were billeted for 2 nights in this hotel and it was a comfortable stay. we conducted an event for a whole day while a typhoon was hitting northern luzon. wifi was unnaturally fast and only required a single one-time password. our room was kept tidy and amenities were provided. it was just unfortunate that their pool was not available which brought disappointment to my boy. all the meals served were appetizing and right to the taste, except for the drinks that were too sweet. the staff was courteous and helpful, especially those in housekeeping.
Except for the good looking lobby area, this hotel needs a huge renovations. The rooms are dilapidated and it screwing repairs and good maintenance. The bathroom is actually a drama, there sewer system is definitely not functioning well. My first room bathroom stink like poe the whole time and when i came back after city sightseeing, the whole room smelled. It was disgusting. The new room was better sewer wise but still smelled.
I recently went to Angeles for a wedding and the wedding was at this hotel, so I stayed at this hotel. To start, the elevator leading up from the lobby has a sign announcing it sometimes stops working mid lift, and the buttons that control the elevator often must be finessed for over a fill minute before they engage. When I got off the lift on my floor, I was greeted by the sweet stench of fish, a smell that persisted through much of the hotel for the entire duration of my stay. My room had two windows, so I went to open one of them, hoping to welcoke in the polluted air from outside to get relief from the stink of fish, but alas, one widnow was actually welded shut and the other opened into an AC vent which was like, hot and dusty. There was no daylight in the room. Once I flicked on some lights I found that the only clean part of the room were the linens. There was dirt and dust on the floor, and the bathroom had been wiped off but not thoroughly cleaned. The cherry on top of all of this was when I went to check out, the front staff tried to tell me I had never paid for my room, when I showed them my receipt, they changed their story and demanded more money because I had paid for one type of room and been out in another (I can only imagine what dank dungeon would be inferior to the room I was in). At check in I was not asked if I wanted to upgrade, I just went to the room I was assigned. They were clearly trying to scam me assuming that I would just pay again and not realize I was paying twice. (I wonder how often this works and will write to my booking service to ask that they stop doing business with the Azzurro.)
Service-wise the staff are friendly and readily address one's concerns. The hotel facilities are okay but needs to be well maintained. The walls seem to be thin aa we can clearly hear the noise outside of some rowdy guests. The food is superb. Function room facilities (audio/video) are okay as well.
Terrible experience at this hotel. Front desk will scam you and give you a really dirty room. I felt like I got a disease from staying there. Rooms are disgusting and dirty. Staff tries to charge you for everything including keys. Do not clean the room properly. So far from walking street. DO NOT STAY HERE or your vacation will be ruined.
From the outside the hotel doesn't look much, but inside it's all good for its class. Decor is clean with a distinct Asian touch. Our room at 502 is spacious even with the extra beds. The comfort room is PWD friendly with the railings though I find the sink too low. Breakfast buffet has rice and three viands, a salad bar, bread, cornflakes, one fruit in season, two kinds of fruit juices and the usual coffee/tea. The function room at the 9th floor is spacious and comfy for our class (there was about 100 participants and facilitators.) Also in the same floor is a gym,sauna, and jacuzzi pool. A band plays at night as well. Excellent service is provided by Ervin of F&B, and we felt we were taken care of during our stay because of him.
Located in Balibago within a short walk of Walking Street, Azzurro Hotel is within a mile (2 km) of other popular sights such as Clark Freeport Zone. This 118-room, 3-star hotel has conveniences like free in-room WiFi, free valet parking, and a fitness center.
Start your day off right with a free buffet breakfast, served each morning from 6 AM to 10 AM. This hotel is home to 2 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the comfort of your room with 24-hour room service, entertain your taste buds with a beverage at the bar/lounge or coffee shop/café, and mingle with other guests at the free daily manager's reception.
The 118 rooms are air-conditioned and have an array of amenities, including refrigerators, minibars, and coffee makers. 32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer free toiletries and bidets. Free newspapers, free bottled water, and safes are other standard amenities.
Azzurro Hotel offers a fitness center, a rooftop terrace, and free WiFi in public areas. There's free valet parking, and an airport shuttle (available on request) for PHP 500 per vehicle one-way. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, luggage storage, and concierge services. Additional amenities include a conference center, coffee/tea in a common area, and free newspapers.