Hotel Panorama & Spa

4.0 star property
Family-friendly hotel with 2 restaurants connected to a shopping center in Escaldes-Engordany

Choose dates to view prices

Photo gallery for Hotel Panorama & Spa

Sauna, hot tub, deep-tissue massages, Swedish massages, massages
Reception
Lobby
Sundeck
Point of interest

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot Tub
  • Bar
  • Spa
  • Gym
  • Pool
  • Room service

Explore the area

Map
Carretera de l'Obac, 64, Escaldes-Engordany, AD700
  • Caldea Spa
    ‪8 min walk‬
  • Pyrenees Andorra Shopping Centre
    ‪17 min walk‬
  • Pal-Arinsal Ski Resort
    ‪17 min drive‬
  • La Seu d'Urgell (LEU)
    ‪35 min drive‬

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Room options

Quadruple Room

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • Sleeps 4
  • 4 Twin Beds

Junior Suite

8.0 out of 10
Very good
(1 review)
  • 592 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Triple Room

  • Mountain view
  • Sleeps 3
  • 3 Twin Beds

Quadruple Room (2+2)

  • Mountain view
  • Sleeps 4
  • 4 Twin Beds

Family Room

8.0 out of 10
Very good
(1 review)
  • 388 sq ft
  • Mountain view
  • Sleeps 5
  • 5 Twin Beds

Superior Quadruple Room (2+2)

  • City view
  • Sleeps 4
  • 4 Twin Beds

Superior Room, City View (Spa access)

8.4 out of 10
Very good
(14 reviews)
  • 376 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Superior Quadruple Room

  • Mountain view
  • Sleeps 4
  • 4 Twin Beds

Superior Triple Room

  • City view
  • Sleeps 3
  • 3 Twin Beds

Standard Room, 1 Double or 2 Twin Beds

7.8 out of 10
Good
(22 reviews)
  • 269 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Triple Room (2+1)

  • Mountain view
  • Sleeps 3
  • 3 Twin Beds

Superior Triple Room (2+1)

  • City view
  • Sleeps 3
  • 3 Twin Beds

About the neighborhood

Les Escaldes

Caldea Spa is a short stroll from Hotel Panorama & Spa, and other popular attractions like Madriu-Perafita-Claror Valley are within a mile (2 km). This 177-room, 4-star hotel has a full-service spa along with an indoor pool and free in-room WiFi. It's connected to a shopping center in central Escaldes-Engordany and also close to Sant Miquel d'Engolasters.

What's nearby

  • Caldea Spa - 8 min walk - 0.4 miles
  • Andorra Massage - 12 min walk - 0.7 miles
  • Pyrenees Andorra Shopping Centre - 17 min walk - 0.9 miles
  • Casa de la Vall - 3 min drive - 1.3 miles
  • Pal-Arinsal Ski Resort - 17 min drive - 10.1 miles

Getting around

  • L'Hospitalet-pres-l'Andorre Station - 36 min drive
  • Barcelona El Prat Airport (BCN) - 166 min drive

Restaurants

  • ‪La Tagliatella Escaldes - Engordany. Andorra - ‬7 min walk
  • ‪Excalibur - ‬4 min walk
  • ‪Marisqueria Don Denis - ‬8 min walk
  • ‪VIENA - ‬8 min walk
  • ‪Bar Restaurante Els Jardins - ‬7 min walk

About this property

Hotel Panorama & Spa

Family-friendly hotel with 2 restaurants connected to a shopping center in Escaldes-Engordany
At Hotel Panorama & Spa, guests enjoy a full-service spa, an indoor pool, and a children's pool. If you drive, self parking is EUR 16 per day, and there's also an area shuttle. Multilingual staff at the 24-hour front desk can assist with securing valuables, luggage storage, and concierge services. Other amenities at this hot springs hotel include a gym, a sauna, and a rooftop terrace.
Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds sport pillow menus. Other amenities include minibars, safes, and phones.
An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages and Swedish massages. The spa is equipped with a sauna and a hot tub. The spa is open daily.

Languages

Catalan, English, French, Italian, Portuguese, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Area shuttle (surcharge)
  • Ski shuttle nearby
  • Covered self parking on site (EUR 16 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 10 for adults and EUR 5 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Restaurant Panoramic
  • Snack-Bar

Things to do

  • Arcade/game room
  • Bicycle cleaning area
  • Bicycle storage
  • Bicycle tours
  • Billiards/pool table
  • Children's pool
  • Foosball table
  • Full-service spa
  • Games
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Ski passes
  • Ski storage
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's games
  • Children's pool
  • In-room babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3,444 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • In a national park
  • In the mountains
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Deep-tissue massages
  • Hot tub
  • Sauna
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 12 floors
  • Ballroom
  • Banquet hall
  • Communal living room
  • Electric bike charging
  • Reception hall
  • Renovated entire property - November 2020
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 16 and up, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 16 and up; guests must have received complete vaccination at least 14 days prior to check-in

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from November 18 to November 19:
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 3 kids 5 years old and younger stay free when using existing bedding
  • Cribs/infant beds are available for EUR 3.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 2.09 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 10 for adults and EUR 5 for children
  • Covered self parking fee: EUR 16 per day
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 3.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.
  • Cashless payment methods are available for all transactions.
  • At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination.
  • The negative COVID-19 test result requirement applies to all guests aged 16 and up, and test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 16 and up; guests must have received complete vaccination at least 14 days prior to check-in.

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 9:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.

Property is also known as

Hotel Panorama Escaldes-Engordany
Panorama Escaldes-Engordany
Hotel Panorama & Spa Hotel
Hotel Panorama & Spa Escaldes-Engordany
Hotel Panorama & Spa Hotel Escaldes-Engordany

Frequently asked questions

Is free cancellation available at Hotel Panorama & Spa?

Hotel Panorama & Spa offers free cancellation on some room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

What can I see near Hotel Panorama & Spa?

This hotel is located in Escaldes-Engordany, a short 10-minute walk from Caldea Spa and also 20 minutes on foot from Pyrenees Andorra Shopping Centre. You'll also find Illa Carlemany Shopping Center and Andorra Massage less than a mile away.

Will I be able to park at Hotel Panorama & Spa?

Yes, covered parking is offered for EUR 16 per day. Though parking is limited, accessible parking, electric bike charging, and electric car charging are also available.

Is there a spa available at Hotel Panorama & Spa?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages.

Does Hotel Panorama & Spa have a casino?

No, Hotel Panorama & Spa doesn't have a casino.

Will I find an indoor pool at Hotel Panorama & Spa?

Yes, this hotel has an indoor pool along with a hot tub. Guests have pool access between 9:00 AM and 9:00 PM.

Is Hotel Panorama & Spa good for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and 2 restaurants.

Are there hot tubs at Hotel Panorama & Spa?

Yes, guests can enjoy a spa tub at this hotel.

Does Hotel Panorama & Spa have a restaurant with a breakfast menu?

Yes, Hotel Panorama & Spa has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Hotel Panorama & Spa allow pets to stay free of charge?

No, pets aren't allowed at Hotel Panorama & Spa though service animals are welcome.

Are there connecting rooms at Hotel Panorama & Spa?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Hotel Panorama & Spa?

The closest major airport to Hotel Panorama & Spa is La Seu d'Urgell (LEU), which is 17.2 mi away (46 minutes by car).

Can I book a room with a balcony at Hotel Panorama & Spa?

No, at Hotel Panorama & Spa, there aren't any guestrooms that list a balcony.

Does Hotel Panorama & Spa have a wedding venue?

Take advantage of the wedding venue at Hotel Panorama & Spa if you plan to say "I do" during your trip.

Hotel Panorama & Spa Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 154 out of 503 reviews
Rating 8 - Good. 207 out of 503 reviews
Rating 6 - Okay. 95 out of 503 reviews
Rating 4 - Poor. 33 out of 503 reviews
Rating 2 - Terrible. 14 out of 503 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

AC

Liked: Staff & service
Stayed 2 nights in Oct 2023

10/10 Excellent

Einar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was wonderful, clean and the staff was very helpful. I travel with my dad in a wheel chair and although I tried to get a room with accessibility and Expedia did not help me, the staff of the hotel was able to help me with a room with our needs. It was great.
Stayed 2 nights in Aug 2023

2/10 Terrible

Albi

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Filthy and dodgy hotel. Don't be fooled by photos and reception area. Rooms are very dirty and old. FAMILY & COUPLE don't book this, we booked double bed and got 2 single bed. Receptionist and manager too rude when we ask for change. Once you paid your money gone, they never gonna help. This is not 4 STAR hotel, just fooling people with photos. Highly recommend stay safe elsewhere than wasting your money here.
Stayed 1 night in Sep 2023

10/10 Excellent

Kesorn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Value money
Stayed 2 nights in Aug 2023

6/10 Okay

Eseohe

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The room was in pretty bad shape (peeling floors, old peeling bath tub). It obviously hadn’t been renovated in a long while. Under the bed was full of dust bunnies

10/10 Excellent

Humberto

Stayed 1 night in Jul 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Kevin

Stayed 1 night in Apr 2023

8/10 Good

Julian

Traveled with family and small children
Liked: Staff & service
This is not a 4* hotel, rooms are very old (like the 80’s). If you want to stay close to city center is a good option considering the location, but if you want to stay close to the sky resorts this is not the best option (you will have to drive 10-15’ to get there).

10/10 Excellent

Jesús María

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un hotel fantástico y con personal muy amable. Merece la pena yo he ido con la familia y volveremos.

8/10 Good

Ursula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic location and service

We were greeted with big smiles, and super fast professional service. We asked, and got lots of good advice. Breakfast , very good choices ; wished for maybe turkey sausage ( many pork varieties)
Stayed 1 night in Sep 2022

8/10 Good

Lindsey

Liked: Staff & service, room comfort

Amazing Views and Amenities

Amazing views!! Lovely rooftop terrace with amazing views, lounge chairs, and a pool, hot tub, sauna, and workout area! Nice big breakfast! Only thing that could be better is the cleaning of the room (The bathroom wasn’t cleaned very well when I arrived), and some of the furniture could be updated. Other than that, it was wonderful!!!
Stayed 2 nights in Sep 2022

10/10 Excellent

Elena

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I did not like that except the front desk, the restaurant staff did not speak any English. Everything else was great!
Stayed 1 night in Aug 2022

8/10 Good

Francesc

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2022

10/10 Excellent

Kathryn

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night stop-over!

Would return as all aspects of cleanliness were adhered to! Had half board which was really good value and good service! Great views over the city from restaurant!
Stayed 1 night in Aug 2022

10/10 Excellent

Andreea

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2022

10/10 Excellent

Damian

Stayed 7 nights in Feb 2022

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2021

10/10 Excellent

Mislav

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2020

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Panorama View for sure: but what a car park!

Location ofders glorious views over the city: the car park is HORRENDOUS however & staff became easily frustrated! They did manage the novel social distancing at breakfast very well however!
Stayed 2 nights in Jul 2020

8/10 Good

anthony

Liked: Cleanliness, staff & service, room comfort

un hotel viejo pero bien

Hace 30-40 años, seguro que era uno de los mejores hoteles en Andorra. Aun esta bien, pero es un hotel viejo. Lo mejor: piscina y sauna. Lo peor: desayuno, zumo artificial y cafe de maquina industrial. Servicio bien. Facil de ir andando a todo el pueblo.
Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely view of city and mountains. Good sized rooms. Large dining room for breakfast and dinner buffets. Nice selection of items served at buffet meals. Great indoor pool. Close to shopping. Drop-off point at front of hotel is rather small, with room for only about 4 vehicles. If full, can be problematic since just off busy road. Actual parking for hotel in different area, but valet parks for you when check-in and brings when leaving.
Stayed 1 night in Sep 2019

8/10 Good

Yossi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

The service was excellent
Stayed 2 nights in Aug 2019