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Golden Tulip Andorra Fènix

4.0 out of 5.0

Recent guest reviews

nice hotel, very close to Caldea that needs refurbishment GOOD THINGS The free coffee/tea + cake facility on the lobby has excellent coffee and is nice facility Patricia was excellent in check in me in and a friendly person The Chef at Breakfast was incredibly caring of all guests Breakfast very good with section for Gluten Free NEED IMPROVEMENT rooms and bathrooms need serious refurbishment Wifi Internet need to be stronger in the rooms

Second time we with my husband booked this hotel and again were happy to stay here. It was like the coming back home, we knew almost everything around, advised us by the staff in 2015 Don Denis Restaurant, Italian Gelateria, which are less than 200 metres from the hotel. My husband celebrated anniversary and he chose Andorra and hotel again. Though nobody from staff congratulated him but that was no important. This time we also appreciated a cozy corner in the large lobby where you can drink free tea or coffee with cookies and candies and relax after skiing or shopping. Last time the free shuttle bus took us at 10 a.m to La Massana from where we took the chairlift to Pal Arinsal and at 4 p.m. came back with it. This year free shuttle takes guests to the chairlift of Grandvalira which is more expensive for ski pass and less interesting for beginners. And CALDEA is something, too! I can say that this time I slept wonderful, we were given a very cozy and quiet room as I asked.

Great hotel, very centrally located with parking. Spotlessly clean with very comfortable beds (and lovely pillows - always a rarity on holiday!). Great breakfast every morning with lots of variety and choice; the coffee is spot on. Would definitely stay again.

Very well located for ski sharing and shopping. Improved breakfasts compared to previous years, being at a good level. A point of improvement would be the wifi network that disconnects frequently and forces you to identify yourself again

This hotel fullfills the standards of the chain from all points of view services offered rooms, facilities, food and staff special thanks go also to nahuel from the reception who made sure that we had an excellent stay

Great location in Andorra - room was lovely and staff really helpful. There is parking on site but it is a bit on the pricey side - if you park over the road, you can get a deal for parking that allows you to enter as many times as you like in the period - much better value. Food in restaurant was good and staff really helpful.

The hotel was clean with nice large rooms and friendly staff with a good breakfast at an added price. The only let downs are the price of the parking however, parking in andorra is quite expensive anyway however Empark just across the road offer a very good price. Additionally, the king size bed was two single beds pushed together so it was not the most comfortable bed and slightly disappointing for a 4* hotel. On a whole it was a good stay and would recommend.

We booked an Executive suite at this hotel. The room was very nice with a great bathroom. We were told by reception that as we had an executive room the spa facilities, the mini bar and coffee in the lounge were all free. We did not use the spa and the mini bar consisted of 2 beers, 2 cans of coke, 2 bottles of fruit juice and 2 bottles of water. There was no tea or coffee in the room. The breakfast was very good and the evening meals were also very good. However as this was a quiet period the service in the restaurant was very quick. No sooner had we finished 1 course then the next was put in front of us. Car parking under the hotel was very expensive - 20 euros per night - but parking in Andorra anywhere is at a premium. The hotel itself was very clean and sparkling and was in a very good position. The reception staff were very helpful with bus timetables, maps and general information. I liked it here very much.

The hotel claimed four stars, but it was more or less a three star venue. The wifi was free. The room (no. 224) was small. Its small window was overlooking a courtyard. It was clean and the décor was modern and somewhat pleasant. Apart from two single beds stuck together, it had a small, tall coffee table and two armchairs, a tiny desk with a chair and a flat screen TV, which I did not switch on. The size of wardrobe suggested that the hotel was gearing up more for weekend visitors, who do not bring many clothes. As I was travelling with a laptop and an iPad, I was pleased to find a small combination safe in the closet. The room did not have a kettle and the minibar fridge has just two, complimentary bottles of water in it. However, in the lobby, there was a small café with complimentary teas (and they were fantastic), coffees, water and biscuits. The bathroom, which was equipped with a bathtub with a shower section, toilet bowl and a bidet was clean and the white towels were fluffy and spotless. The toiletries included two small pieces of soap and tiny containers of shampoo and shower gel. For a €65 a night, excluding buffet breakfast, which was €10 extra, it was not too bad, I guess.

Conveniently placed at the beginning of the main shopping street and just opposite the Davidoff shop, this is a good and not too expensive hotel. Excellent breakfast too plus garage service! Just at the beginning of Andorra La Vella and helpful staff too.

Carrer del Prat Gran 3-5 Escaldes-Engordany

Hotel highlights

  • Walking distance to Caldea Spa
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Indoor pool

Caldea Spa is a short stroll from Golden Tulip Andorra Fènix, and other popular attractions like Church of Saint Stephen are within a mile (2 km). This 120-room, 4-star hotel has conveniences like an indoor pool, free in-room WiFi, and a rooftop terrace. Perfume Museum and Saint Andrew Church are a short walk away.


Dining

Enjoy a leisurely bite to eat at Restaurante Kronos, the hotel's onsite restaurant. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. Buffet breakfast is offered for a fee each morning from 7:30 AM to 11 AM.


Rooms

The 120 rooms are air-conditioned and have safes and desks. LCD TVs come with cable channels, and free WiFi keeps guests connected. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries.


Property features

Golden Tulip Andorra Fènix offers an indoor pool, a rooftop terrace, and free WiFi in public areas. If you drive, self parking is EUR 22 per day, and there's also a free ski shuttle. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this spa hotel include 2 meeting rooms, a conference center, and a business center.

Reviews from Trip Advisor

Trip Advisor aggregated rating

71.0% of guests recommend this hotel

Total of 519 reviews