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Exe Prisma Hotel

4.0 star property
Mountain ski retreat with restaurant and bar/lounge

Choose dates to view prices

Photo gallery for Exe Prisma Hotel

Lobby
Reception
Property entrance
Fitness facility
Interior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Breakfast available
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
C/ del Fener, 14, Les Escaldes, Escaldes-Engordany, 700
  • Place, Caldea Spa
    ‪5 min walk‬
  • Place, Andorra Massage
    ‪9 min walk‬
  • Place, Pyrenees Andorra Shopping Centre
    ‪14 min walk‬
  • Airport, La Seu d'Urgell (LEU)
    ‪35 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Double Room

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Quadruple Room

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Quadruple Room

9.0 out of 10
Wonderful
(8 reviews)
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Deluxe Room (Family)

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room (Family)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 5
  • 1 Double Bed, 1 Double Sofa Bed and 1 Twin Bunk Bed

View all photos for Deluxe Room (Sextuple)

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room (Sextuple)

  • Sleeps 6
  • 1 Double Bed, 1 Twin Bunk Bed and 1 Twin Sofa Bed

View all photos for Deluxe Double Room (with Sofabed)

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Double Room (with Sofabed)

  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Double Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Deluxe Room (Sextuple)

  • Sleeps 7
  • 1 Double Bed, 3 Twin Bunk Beds and 1 Twin Sofa Bed

Double Room

  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

Deluxe Double Room

  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

Deluxe Quadruple Room

  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

Deluxe Room (Family)

  • Sleeps 5
  • 1 Double Bed, 1 Double Sofa Bed and 1 Twin Bunk Bed

About the neighborhood

Les Escaldes

Caldea Spa is a short stroll from Exe Prisma Hotel, and other popular attractions like Pyrenees Andorra Shopping Centre are within a mile (2 km). This 55-room, 4-star hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and free in-room WiFi.

What's nearby

  • Illa Carlemany Shopping Center - 3 min walk - 0.2 miles
  • Caldea Spa - 5 min walk - 0.3 miles
  • Andorra Massage - 9 min walk - 0.5 miles
  • Pyrenees Andorra Shopping Centre - 14 min walk - 0.8 miles
  • Casa de la Vall - 20 min walk - 1.1 miles

Getting around

  • L'Hospitalet-pres-l'Andorre Station - 39 min drive
  • Barcelona El Prat Airport (BCN) - 166 min drive

Restaurants

  • ‪Hincha - Hotel MiM - ‬4 min walk
  • ‪La Mafia - ‬3 min walk
  • ‪La Tagliatella Escaldes - Engordany. Andorra - ‬2 min walk
  • ‪La Suculenta - ‬2 min walk
  • ‪Cheese's Art Escaldes - ‬2 min walk

About this property

Exe Prisma Hotel

Mountain ski retreat with restaurant and bar/lounge
Exe Prisma Hotel features free WiFi in public areas, coffee in a common area, and a meeting room. Self parking is available for EUR 22 per night. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, tours or tickets, and securing valuables. Other amenities at this ski hotel include express check-out, free newspapers, and laundry facilities.
Guests can expect to find free WiFi and flat-screen TVs with satellite channels. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Minibars, safes, and desks are also available. Housekeeping is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle nearby
  • Self parking on site (EUR 22 per night)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 12.50 for adults and EUR 12.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Nº14 Fourteen Restaurant

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: EUR 200 per stay
  • A tax is imposed by the city: EUR 2.09 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 12.50 for adults and EUR 12.50 for children
  • Self parking fee: EUR 22 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 18 years old.
  • This property accepts credit cards. Cash is not accepted. 

Property is also known as

Ahotels Prisma
Ahotels Prisma Escaldes-Engordany
Ahotels Prisma Hotel
Ahotels Prisma Hotel Escaldes-Engordany
Exe Prisma Hotel Escaldes-Engordany
Exe Prisma Hotel
Exe Prisma Escaldes-Engordany
Exe Prisma
Ahotels Prisma Les Escaldes
Hotel Exe Prisma Andorra/Escaldes-Engordany
Exe Prisma Hotel Hotel
Exe Prisma Hotel Escaldes-Engordany
Exe Prisma Hotel Hotel Escaldes-Engordany

Frequently asked questions

Is free cancellation available at Exe Prisma Hotel?

Exe Prisma Hotel offers free cancellation on some room rates. For specific requirements, review the cancellation policy on our site.

What's there to see near Exe Prisma Hotel?

This hotel is located in Escaldes-Engordany, a short 7-minute walk from Caldea Spa and also 15 minutes on foot from Pyrenees Andorra Shopping Centre. You'll also find Illa Carlemany Shopping Center and Andorra Massage less than a mile away.

Will I be able to park at Exe Prisma Hotel?

Yes, parking is offered for EUR 22 per night.

Does Exe Prisma Hotel include a casino at the property?

No, Exe Prisma Hotel doesn't have a casino.

Is there an indoor pool at Exe Prisma Hotel?

No, there is no indoor pool at this hotel.

Is Exe Prisma Hotel a good place to stay for couples?

Amenities that appeal to couples at this hotel include a soaking tub, a minibar, and premium bedding.

Does Exe Prisma Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does Exe Prisma Hotel have a restaurant with a breakfast menu?

Yes, Exe Prisma Hotel serves buffet breakfast for a surcharge each morning at Nº14 Fourteen Restaurant.

Does Exe Prisma Hotel allow pets to stay for free?

No, pets and service animals aren't allowed at Exe Prisma Hotel.

Are there connecting rooms at Exe Prisma Hotel?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Exe Prisma Hotel?

The closest major airport to Exe Prisma Hotel is La Seu d'Urgell (LEU), which is 17.3 mi away (50 minutes by car).

Are there rooms with balconies that I can book at Exe Prisma Hotel?

No, there aren't any guestrooms with balconies at Exe Prisma Hotel.

Reviews

Exe Prisma Hotel Reviews

8.8

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 222 out of 441 reviews
Rating 8 - Good. 177 out of 441 reviews
Rating 6 - Okay. 27 out of 441 reviews
Rating 4 - Poor. 14 out of 441 reviews
Rating 2 - Terrible. 1 out of 441 reviews

Reviews

8/10 Good

Marianna

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Property was we situated in an area that was easy walkable to shopping and restaurants. Clean and nice staff. Breakfast buffet had a very nice selection. A/C was not working very well, reported situation twice but even with repair not very cool. Center of hotel is completely open so you can see from the lobby to the top floor, this also means the sound is free to travel....at times it felt like the people in the lobby were in our room. Parking garage is fine for small cars. We had to switch to an outdoor lot to better accommodate our rental vehicle size.
Stayed 3 nights in Jun 2025

10/10 Excellent

Hemant

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big rooms!
Stayed 3 nights in Jul 2025

10/10 Excellent

Emilie

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotels is updated, very clean and the family room was huge!
Stayed 1 night in Jun 2025

4/10 Poor

Hedieh

Traveled with family
Liked: Cleanliness, property conditions & facilities
Our room smelled like cigarettes. Very strong! Couldn’t sleep all night. Told the receptionist. She said that she will contact the other room where they were smoking. I was disappointed that they didn’t offer to give us a different room. Just a sorry for your convenience!
Stayed 1 night in Feb 2025

10/10 Excellent

Mario

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and great staff attention
Stayed 1 night in Dec 2024

10/10 Excellent

Deiby

Stayed 1 night in Dec 2024

10/10 Excellent

Louise

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exe Prisma hotel exceeded all of our expectations. The room was clean, spacious and comfortable. We had also purchased a half board and the food was absolutely excellent! Would definitely recommend and if I return to Andorra de la Vella, I will for sure return here again.
Stayed 1 night in Nov 2024

10/10 Excellent

Naji

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to be
Stayed 1 night in Aug 2024

10/10 Excellent

Ovidio

Stayed 1 night in Jul 2024

8/10 Good

Eric, Seattle

Stayed 1 night in Jul 2024

6/10 Okay

Cristian

Traveled with group
Liked: Cleanliness, amenities
Even though on website it says parking available at the property, we had to find another parking spot due to the parking being full.
Stayed 3 nights in Feb 2024

10/10 Excellent

Carlos

Stayed 2 nights in Feb 2024

10/10 Excellent

Tobias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Better than expected for the price

We had a lovely stay in a very large room. Very comfortable and clean. Good location. Parking is 20€ extra per night.
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

karon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A clean modern hotel with friendly staff.
Stayed 1 night in May 2023

10/10 Excellent

Alejandro

Stayed 4 nights in Jan 2023

10/10 Excellent

Jenifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

8/10 Good

Palmira

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

8/10 Good

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Nov 2021

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Must book parking in advance.
Stayed 8 nights in Jul 2021

8/10 Good

Dakota

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome Hotel. Very Clean

Very nice hotel in a quiet area of the town but still very close to the main shopping stretch. Staff was very friendly and spoke some English which was unexpected. Room was quite large and very clean. It had a separate room with bunk beds for kids and a separate bathroom. The on-site parking needed to be paid for which was unfortunate and the garage itself was extremely small and difficult to maneuver even in my tiny rental car. Definitely would stay there again and recommend it to others.
Stayed 2 nights in Jul 2021

4/10 Poor

Charlotte

Disliked: Staff & service, property conditions & facilities, room comfort

Disappointing, I stayed elsewhere my second night.

This was a “free” night. The receptionist who greeted me was far from welcoming. The family ahead had their bags carried on a bell trolley, I was merely directed to my room. The room was a huge family room, 2 bunks, a double bed and 2 bathrooms. It was tired, certainly not to 4* standards. I felt it a totally inappropriate room to give to a solo woman booking last minute. It reminded me of society’s expectations upon me. I could just as easily have been escaping a violent partner, I may then serve as another lesson in guilt. Most likely, it was given to me because of the tired condition of the fixtures and fittings and that I wasn’t a paying customer. I collected my tokens like others! And it meant I had no intention of paying for the breakfast, room service or any other discretionary purchases. The next morning I was woken by housekeeping, well before checkout time. The electricity then went out in my room. The receptionist that recoded my keycard so that I could shower was at least charming and helpful.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Stayed 1 night in May 2019

10/10 Excellent

Eros

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very enjoyable stay

Great location. A walk to the main mall. In fact the town is very easy to walk around. Staff at the front desk were very helpful with suggestions of where to eat and what to do. Wifi/internet is slow in the room
Stayed 1 night in May 2019

10/10 Excellent

lilia, Caribbean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excellent central location !!!!

Absolutely lovely apt in the 6 floor with private elevator , super clean nice , totally perfect for all my family I will definitely come back very soon !!
Stayed 2 nights in Mar 2018

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