Quentin Amsterdam Hotel3.0 out of 5.0
Recent guest reviews
As a hostel, this place is actually pretty good, but the Quentin really should not call itself a hotel when there are so many good hotels within arm's reach. The location is great. It's handy for museums, boat trips, busy bars & restaurants (in the Leiseplein just around the corner) and even the Apple Store. Trams run across the top of the road, meaning that the whole inner city is readily accessible. That's what's good about it, but sadly the establishment is let down by the negatives. Firstly, be aware that the steps up to the entrance are very steep. It's a centuries-old building and that can't be helped but guests with large heavy bags will find it hard work regardless of their physique. Check-in can take an age if lots of people are waiting due to there being only one receptionist. Despite what others have written, our experience with staff was wholly favourable, though; they were polite, efficient and very helpful. However, the room to which we were assigned was not up to stsndard; Room 01 on the lower ground floor was accessed by the very steep (dangerously so) staircase covered in threadbare carpet. The room - directly beneath the reception-cum-breakfast area - could best be described as "quirky". But more realistically it's inadequately resourced and, er, a bit grubby. Carpet was dirty, surfaces weren't cleaned properly and the foot of one the beds displayed signs of dried-in vomit. Nice. The en-suite bathroom was a very tiny wet-room shower, toilet and sink in a space in which you couldn't swing a mouse, let alone a proverbial cat! To be fair, the bed was comfortable. However, it was impossible to watch TV because the wall-mounted screen is above and behind the bed! Whose clever idea was that? The room did contain a kettle and tea/coffee supplies - for which paper cups were supplied - but no utensils, such as a spoon with which stir a cup's contents. The worst thing of all was the constant noise - not from the traffic or smokers in the street above (whose feet we could see out of our windows and who necessited us closing the windows) - but from heavy feet and scraping of furniture on the floor above our heads. This occurred until late at night and from early in the morning. We stayed during the week of the IBC (International Broadcasting Convention) at the RAI Exhibition Centre. This is the city's busiest trading week of the year and hotel rooms are all booked up months before, so every hotel charges premium rates. We paid €630 for two nights' stay over IBC weekend, which might be considered reasonable in a decent hotel at this time. For this Quentin hotel (of which there are several in the city) it's fair to say that such a fee does not represent good value for money. They're charging far too much for a lower standard than many competitors. And that extortionate charge didn't even include a continental breakfast - for which they wanted an additional €10 per guest. No thanks.! Other reviewers who describe it as an excellent hotel have either never stayed at an "excellent" hotel or they have very low expectations. Would we return? Definitely not.
We came to the Quentin because our original accommodation cancelled when we were due to check it. I am glad this happened however, as we were well accommodated at the Quentin and it is fantastic value. The Quentin is in an amazing location, close to cafes, restaurants, bars, trams, shops, canals, museums...everything you might come to Amsterdam for is close by or a short tram ride away. The staff were really helpful as there was some delay with our booking, having booked it last minute, but we were able to store our bags from 11am. The breakfast is basic and ok for value and contents- croissants, bread, cheese, yogurt etc. The rooms are very small and it was loud, particularly on the weekend, but both of these are to be expected if you're in an old building, so close to nightlife and the action of Amsterdam. I'd definitely consider the Quentin next time i go to Amsterdam.
Amazing location and close to public transportation. Good service, beds, and amenities . Decent rooms, cleanliness, and price. Bad wifi. The stairs and small spaces are like that all over Netherlands, that's a given.
Good location for everything ,note.. easy to get tram or taxi on arrival from train station. Taxi about 15 euro from train station and they can arrange pre paid taxi from hotel to airport for 40 euro on return. Hotel located next to canal, convenient for boat tours. As everywhere in Amsterdam stairs are steep in hotel. Room is comfortable , clean . No safe in room. I got a canal view room which is lovely but could not close the window at night so could hear noise from outside. This did not stop me sleeping and if I had asked reception I'm sure they would of shown me how to close.I Recommend this hotel.
Got a great deal on this boutique hotel overlooking a canal. Yes, it is a little tired and the front steps steep, but if you can get by that it is a charming old Amsterdam building whose location could not be better! A bus took us from the airport to a short walk to the hotel; around the corner from the popular and lively Leidseplein area, but nort so close as to be bothered by noise; a short walk to the Van Gogh Museum, the Museum, Heineken Experience and Central shopping and Train Station; Anne Frank house was a little further, but still walkable. The tram stops almost outside the door and that provides endless opportunities for exploring this lovely city...so why fuss over a tired decor when ther is so much to recommend staying here...who stays inside in Amsterdam?
My daughter and her friends booked this hotel having not checked TripAdvisor before before hand. Once reading the reviews, she was very apprehensive and excepted the absolute worse, as many people had described it as the worse hotel they've stayed in. However, this could not be further from the truth. She said the location was perfect, the staff friendly on arrival and the steep steps of no hassle (it's an old building - what do you expect?). The room may not have been the cleanest once interrogated up close, however these details could easily be ignored and it was more than pleasant to stay in. Being on the basement level they expected there to be a bit of noise as their windows were level with the path outside, but there wasn't. They stayed in a room with three beds and there was plenty of room. We honestly think people on here have ridiculous standards, please ignore the awful and unfair reviews.
Stayed here for the weekend I. A small double room, the location around the corner from Leidseplein is perfect, but that is the only thing. Over-priced, unfriendly arrogant stuff (asked for extra planket, never got it; got locked out of our room on purpose, only because they did not tell us clearly that whole room needs to be paid at check in), room was dirty (blanket with holes and marks; bathroom tiles with fungus) and bed is pressed under the window that one person has to step over the other to get in and out. Definitely not worth the price, don't recommend to stay here!
Booked to stay for one night , arrived to rude staff cold reception , had to use very steep stairs to room , when opened door smell hit me , room very small dirty very dated , dirty pillow on bed no cover on it . Window was open and on the ledge outside was full of cigarettes butts and is is supposed to be non smoking !Could not stay in the room so told reception that we were leaving as not happy with hotel , person on reception did not care . Booked into a real hotel around the corner from it .
The hotel a very nice and central location in the city. BUT the rooms are very small and are not in the best shape. Also it's quite smelly in the hole place. So this is not a 3-star standard and not worth the money.
Stayed here for 2 nights and as it was a birthday paid for a deluxe room with a canal view. Very disappointing as the bedroom was quite small, there was a small area through an alcove with a sofa wardrobe and a shelf with the kettle. The tv was in the bedroom therefore the only use for this was to put our suitcases on the sofa. A big issue was the mirror was too far from an electrical socket to use the hairdryer. A small mirror above the shelf with the kettle would resolve this. The bathroom is small and the bath mat was more the size of a bar towel, it was removed the 2nd day and not replaced. The bathroom floor was a bit slippery without it. The lighting in the bedroom was poor with the wall lights above the bed not working. The curtains were coming down and the space on the right of the bed too small for any bedside cupboard. I believe there need to be more checks on the standard of the rooms to avoid some of these issues. If you want a basic hotel then this is ok, it is a noisy place too so may as well had a budget hotel right in the centre.
Reviews from Trip Advisor
31% of guests recommend this hotelTotal of 926 reviews