Quentin Amsterdam Hotel3.0 out of 5.0
Recent guest reviews
The hotel is in an old Manor that sits over looking a beautiful tree lined canal. It has a secure bike park at the entrance. The front desk and lobby/breakfast area are well managed and pleasant. There is a small elevator and even smaller staircase that lend to It's quaint charm. Our room was small but functional and nicely outfitted with a comfortable bed, pillows and nice quality linens. The bathroom was very nice, small and modern. There was a desk under a window with a classic view of Amsterdam and a small but nice flat screen TV. Excellent location.
Wouldn’t even rate this place 1 star. So this picture that is advertised isn’t the hotel i was located at, the reception was the main building in the picture, the place i was staying was around the corner. Dirty floor, no towels, tv smaller than my laptop, no heating, basic bland room, horrible bed, not clean at all. I wouldn’t let my dog sleep here, so anyone thinking of staying here i wouldn’t bother!! Pictures making it look all nice are a total lie, i saw nothing of the sort, i asked for help multiple times from the staff and i got nothing but RUDE comments, i didn’t feel welcome at all, i was looking at early flights home and a new hotel. Regarding the heating, i asked the receptionist if she would kindly show me how to turn it on or tell me, also a place for me to eat and she responded with ‘sir, this is not the time to ask’ how disgusting and RUDE!!! Blonde hair woman i never bothered to catch the rude lady’s name!! Awful service. Horrible bad attitude! Be VERY careful when getting into taxi’s i realise this may not be the hotels problem but they do NOT care enough to tell you ANY information about how to get around in Amsterdam safely. Disgusting place, i am more than upset about my experience here, Amsterdam is a beautiful place, and this disgusting rotten place made it a terrible experience for me. I will NEVER stay here again EVER, this should be taken off booking.com because its fit for no human. This place aught to be ashamed of the service and awful hotel. I wouldn’t give this place one star.
They don't make up beds. The room is falling apart. Extremely inconvenient to walk inside the room. However, fresh crispy new linens.. this is good... The stairs going to the reception is cheaply done, very steep, so be very careful. They have a fantastic location... wish they can renovate.
Nice hotel, ideally located in the heart of the city, yet quiet. Everything is within walking distance. Very friendly and helpful personnel. Well achieved with OV. Car is cheap to park in one of P + R garages.
Although this hotel is a little shabby and needing a little upgrade its in a great location. Rooms are quite small but very clean and serviced every day. Had a canal view with balcony which would pay that little extra for. Some reviews mention steep steps but this is an old building just have to take care when using them. Just down from the American Hotel which is a lovely art deco hotel with lots of history. Recommend their cocktail bar for a nightcap. Staff friendly and although our room didn't have a view as such the reception staff were helpful and accommodated us by changing our room. Thank you
Don’t the pictures look amazing on the website! We go in to reception then get sent to another part of the hotel. We walked In our room and had to squeeze in as it was so yummy! It had one light work which was the bathroom! The plug stickers were hanging off and the bed was so soft every time you sat down you would fall of. Please don’t waste you money on this place!
Pictue of "hotel" looks great but the middle nice bit is nothing to do with the hotel. The only redeemable feature is the location. We stayed for 6 days (5 nights) and in the whole of this time the bedding was never changed in fact only once was the bed re-made. The shower was cleaned only once and the whole bathroom would have fitted into one of my cupboards at home. I think the lift was powered by hamsters on a wheel but was a better option than threadbear and very steep stairs (we were on the 4th floor). The window was cracked, the curtains dirty and you could not swing said lift powering hamster in the room. The Quentin is expensive probably due to its location but as transport is so good in Amsterdam - DO NOT STAY HERE, Oh and by the way I had to visit a pharmacy whilst there and on my return to the UK as I was bitten by either fleas or bed bugs - BE WARNED
We went for a two day trip with friends. It was my first time in Amsterdam. The staff were really good. On our last day we were given an early breakfast at 6am as we had to leave at 6.30. Rooms were very Basic and small. Clean rooms. Free use of safe in room. Hotel is about a 20-30 minute walk from Dam square.
R these people head case r just sleep in anything with them reviews well let me tell you this place is a dirty hole back of Amsterdam u can't even find it I go to Amsterdam ever year and this is there worst place I've seen we had to book this one because it was all book up on that weekend past 16th but seriously warning total wast of money and there's no breakfast which they offer in this hotel it's run down to the ground do not book Quentin the hole place is fallen apart and this is the truth and they sure hell don't help then when u get home there's been another 250 took out of you account which they hold for damages this is a joke I've stayed in 5stars in Amsterdam that don't even do that well I've warn yous DONT BOOK QUENTIN AMSTERDAM it's falling down inside it's that bad your ascared to walk down the stairs incase they collapse .and we paid 290 pound for this one night stay with breakfast which there's none and no we're to even go for one it's a joke flase advertisement. And I have pictures which I will upload when I get my other phone
As a hostel, this place is actually pretty good, but the Quentin really should not call itself a hotel when there are so many good hotels within arm's reach. The location is great. It's handy for museums, boat trips, busy bars & restaurants (in the Leiseplein just around the corner) and even the Apple Store. Trams run across the top of the road, meaning that the whole inner city is readily accessible. That's what's good about it, but sadly the establishment is let down by the negatives. Firstly, be aware that the steps up to the entrance are very steep. It's a centuries-old building and that can't be helped but guests with large heavy bags will find it hard work regardless of their physique. Check-in can take an age if lots of people are waiting due to there being only one receptionist. Despite what others have written, our experience with staff was wholly favourable, though; they were polite, efficient and very helpful. However, the room to which we were assigned was not up to stsndard; Room 01 on the lower ground floor was accessed by the very steep (dangerously so) staircase covered in threadbare carpet. The room - directly beneath the reception-cum-breakfast area - could best be described as "quirky". But more realistically it's inadequately resourced and, er, a bit grubby. Carpet was dirty, surfaces weren't cleaned properly and the foot of one the beds displayed signs of dried-in vomit. Nice. The en-suite bathroom was a very tiny wet-room shower, toilet and sink in a space in which you couldn't swing a mouse, let alone a proverbial cat! To be fair, the bed was comfortable. However, it was impossible to watch TV because the wall-mounted screen is above and behind the bed! Whose clever idea was that? The room did contain a kettle and tea/coffee supplies - for which paper cups were supplied - but no utensils, such as a spoon with which stir a cup's contents. The worst thing of all was the constant noise - not from the traffic or smokers in the street above (whose feet we could see out of our windows and who necessited us closing the windows) - but from heavy feet and scraping of furniture on the floor above our heads. This occurred until late at night and from early in the morning. We stayed during the week of the IBC (International Broadcasting Convention) at the RAI Exhibition Centre. This is the city's busiest trading week of the year and hotel rooms are all booked up months before, so every hotel charges premium rates. We paid €630 for two nights' stay over IBC weekend, which might be considered reasonable in a decent hotel at this time. For this Quentin hotel (of which there are several in the city) it's fair to say that such a fee does not represent good value for money. They're charging far too much for a lower standard than many competitors. And that extortionate charge didn't even include a continental breakfast - for which they wanted an additional €10 per guest. No thanks.! Other reviewers who describe it as an excellent hotel have either never stayed at an "excellent" hotel or they have very low expectations. Would we return? Definitely not.
Reviews from Trip Advisor
31% of guests recommend this hotelTotal of 944 reviews