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Recent guest reviews

Hotel is great and all but some (not all) front desk people are not cool and don't know what customer service even means.

Both room facilities and cleaning are very good. However, the air conditioner sounded loud and was woken up while sleeping. In addition, you can clearly hear the noise generated by the neighbors upstairs.

The staff was INCREDIBLE! She was so nice and helpful, she even helped us make some reservations! The train station was so close, you could see it from our window. There was also a really nice super market on the walk to the station which was nice for wine and snacks. Parking was wonderful no problem with finding a spot or worrying about our car. We loved staying here because if was quiet and very clean. The bed was a King which my 6’7” husband really appreciated!

I had a good stay at this hotel. The hotel is close to a supermarket and the train station. I would return and stay here again!

When we arrived to check in they were very friendly and gave us restaurant suggestions. They also gave us a map and explained it so that we wouldn't be getting lost in the city. They hotel is 3 min away from the tram station so it's super easy to get into the city. Rooms was big, clean with great ammenities. Great experience and would definitely stay there again.

Let me start by saying the hotel staff was beyond lovely. I was not really a happy camper when I pulled up to the hotel and I honestly did not deserve the wonderful way the staff handled me. That being said this hotel is not in some cute little town or area at all which I feel the pictures lead you to believe. You are in a VERY industrial area with nothing but big buildings and not like a great city kind of way you are in an straight up industrial park. I really dont even know where the cute little area with the bridge and the adorable little shops and windmills are, we never saw it. You are right by a train station which is nice if you are using that to get around. The hotel is very modern inside, it was like sleeping in the IKEA showroom but if that is your thing you will love it. The resturant and bar downstairs was good and nice to have right there. Just very disappointed by the misleading pictures of this hotel, not at all what I was expecting.

Don't let the amazing price fool you, this is an awesome hotel & I highly recommend it. The staff is amazingly friendly and helpful and the hotel is clean and comfortable. We stayed here for 3 nights while visiting Amsterdam and surrounding areas and felt the location was perfect. Overall, it was a great experience.

Overnight stay outside of Amsterdam. Seemed like a new hotel with interesting design, which was nice. Free parking.. I like that! Haha Friendly staff. Convenient location for what I needed.

Hotel was great! Nice and clean. Just a 10 minute train ride from Amsterdam Central. Would definitely stay again :)

This hotel turned out to be nice once we had a room change due to a stained mattress, but on March 28 we stopped at the Best Western Hotel du Vieux Marche in Rouen, France (we’re newly retired and currently traveling worldwide for 2 years). Like the Zaan Inn I saw a stain on the mattress. Marine at the front desk said the mattress cover, covers the stain and that is sufficient! I insisted on another room or mattress. Reluctantly she showed another two rooms, both of which were worse than the others. We left because she “couldn’t have us to checking all the rooms for a clean mattress”. I alerted Fanny the hotel supervisor and Best Western in the US (Kaitlyn Customer Care Phoenix AZ) and was stunned to get an email from Best Western saying they added my comments to “their file” and confirmed Best Western only requires a clean mattress cover. I believe mattress covers are to prevent mattress stains, not to cover them up! This review is of course for Zann Inn, but its also on Best Western and I just want readers to be aware of Best Western’s official standard and policy when deciding between hotels. It was really inconvenient finding an alternative hotel at the last minute.

We were interested in visiting Amsterdam the hotel is just outside the city. A 15 minutes train ride is necessary. The hotel staff were very kind to explain how to get this train that by the way the train statin is nearby. A grocery store is near the hotel too.

Enjoyed my stay at the Best Western Zaan Inn the staff was very nice and also close to the train. The Zaandam station is about 20 minutes from Amsterdam Central. I will stay at the Zaan Inn when I visit again.

Close to train station was a bonus, easy to get to city and airport. Good size room, good facilities, quiet. Drawback is that there are limited options in the surrounding area for an affordable healthy meal.

Perfect for our family of four. Very pleasant staff. Good food and they didn't blink an eye when we stayed in the restaurant for a very long time playing board games. The room was VERY spacious and super clean. The walk to the trains is short and you'll be in Amsterdam downtown in no time. We would stay here again.

Great value. Very friendly staff. We loved the spacious rooms. Within walking distance to train station.

We are a family of four and stayed for four nights. This hotel was clean, the staff were friendly and the location was perfect. A two minute walk to the train station and a fifteen minute ride to central station. I would stay again.

We highly recommend the Zaan Inn outside of Amsterdam. The hotel is very easy to reach by rail or by car. The hotel is simple, modern, and clean. The front desk clerks were very friendly and helpful. The hotel is one building away from the train station (2 minute walk) which has trains every 10 minutes into downtown Amsterdam. Super easy and convenient. Close enough to return to for a rest before heading back to the city for dinner. Free Parking is a huge plus! The family rooms are nice and the hotel even accommodated our need for an additional bed at the last minute. (We were able to fit three children and two adults in one of the family rooms.) Family rooms also have a microwave and refrigerator. Standard rooms have a refrigerator. The Zaanse Schans very-touristy-but-still-cool windmill site is just a 10 minute drive from the hotel.

Rooms were clean and modern and the service was terrific. I would stay there again in a heartbeat. Hotels are hotels as long as they are clean but the special part about this hotel was the people who work there. Confused and can't read Dutch, no problem, Roy was on the computer with all the information we needed to get to downtown Amsterdam on the train and back which was just around the corner. Back too late to eat dinner because the kitchen was closed? No problem, Rose got the kitchen to fix us some food. A great hotel for just about any price!

We had a suite, but no coffee maker in the room. We couldn't just buy a la carte breakfast. No hair dryer in the room and the shower didn't drain. I requested hair dryer and was given one. The sheets were very scratchy. The front desk receptionists - all 3 we came across - were unfriendly and not helpful. The hotel advertised discounts and tickets at front desk, they didn't know anything about it. Location was good for getting around. We paid too much for this hotel.

Grenehout 22 Zaandam

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free uncovered self parking
  • Onsite dining
  • Concierge services

Czar Peter House is within a mile (2 km) of Best Western Zaan Inn, and other popular attractions like Zaans Museum are within a few miles (5 km). This 102-room, 3-star hotel has a restaurant along with conveniences like free in-room WiFi and free self parking. It's connected to a shopping center in central Zaandam, 6.7 mi (10.7 km) from NDSM Werf, and also 10 mi (16.1 km) from Anne Frank House.


Dining

This hotel is home to a restaurant and a bar/lounge. For your convenience, a buffet breakfast is served for a fee on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:30 AM to 11:00 AM.


Rooms

The 102 rooms have an array of amenities, including refrigerators, coffee makers, and safes. 81-cm flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Phones, desks, and wardrobes or closets are also available.


Property features

Guests of Best Western Zaan Inn enjoy free WiFi in public areas, a computer station, and an arcade/game room. There's free parking and limo/town car service. The 24-hour front desk has multilingual staff ready to assist with luggage storage, tours or tickets, and dry cleaning/laundry. Additional amenities include a library, express check-out, and a terrace.

Room options

Room, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

1 King Bed and 1 Double Sofa Bed | Sleeps 2

Standard Room, 3 Twin Beds, Non Smoking, Kitchenette

3 Twin Beds | Sleeps 3

Suite, 2 Bedrooms, Non Smoking, Kitchenette

3 Twin Beds | Sleeps 4

Standard Room, 2 Twin Beds, Non Smoking

2 Twin Beds | Sleeps 2

Guest reviews for Best Western Zaan Inn

Everyone (10) Couples (5) Family (6) Friends (2)
5
Everyone

By on Jul 8, 2019

Review comment responded on Jul 9, 2019

Thank you for your stay and rating us 5 stars.

3
Everyone

Hotel is great and all but some (not all) front desk people are not cool and don't know what customer service even means.

By on Jan 6, 2019

Review comment responded on Jan 6, 2019

Thank you for your stay and feedback.

3
Everyone

Both room facilities and cleaning are very good. However, the air conditioner sounded loud and was woken up while sleeping. In addition, you can clearly hear the noise generated by the neighbors upstairs.

By , from Maison alfort, France on Nov 4, 2018

Review comment responded on Nov 5, 2018

Thank you for your stay and feedback.

5

new hotel located close to the train station

Everyone

The staff was INCREDIBLE! She was so nice and helpful, she even helped us make some reservations! The train station was so close, you could see it from our window. There was also a really nice super market on the walk to the station which was nice for wine and snacks. Parking was wonderful no problem with finding a spot or worrying about our car. We loved staying here because if was quiet and very clean. The bed was a King which my 6’7” husband really appreciated!

By , from Dallas TX on Jan 23, 2018

Review comment responded on Jan 26, 2018

Thank you for sharing your feedback, we will share it with the entire team. We hope we may welcome you back in the future.

5

good location

Everyone

I had a good stay at this hotel. The hotel is close to a supermarket and the train station. I would return and stay here again!

By , from new york on Jan 22, 2018

Review comment responded on Jan 22, 2018

Dear Chrissy, Thank you for your feedback, we are glad to hear you enjoyed your stay with us. We hope we can welcome you again in the future.

5

great hotel

Everyone

When we arrived to check in they were very friendly and gave us restaurant suggestions. They also gave us a map and explained it so that we wouldn't be getting lost in the city. They hotel is 3 min away from the tram station so it's super easy to get into the city. Rooms was big, clean with great ammenities. Great experience and would definitely stay there again.

By , from Naples, Fl on Jun 28, 2017

Review comment responded on Jun 30, 2017

Thank you for staying with us. Glad to hear you enjoyed it.

2

not like the pictures

Everyone

Let me start by saying the hotel staff was beyond lovely. I was not really a happy camper when I pulled up to the hotel and I honestly did not deserve the wonderful way the staff handled me. That being said this hotel is not in some cute little town or area at all which I feel the pictures lead you to believe. You are in a VERY industrial area with nothing but big buildings and not like a great city kind of way you are in an straight up industrial park. I really dont even know where the cute little area with the bridge and the adorable little shops and windmills are, we never saw it. You are right by a train station which is nice if you are using that to get around. The hotel is very modern inside, it was like sleeping in the IKEA showroom but if that is your thing you will love it. The resturant and bar downstairs was good and nice to have right there. Just very disappointed by the misleading pictures of this hotel, not at all what I was expecting.

By on Jun 25, 2017

Review comment responded on Jun 28, 2017

Thank you for staying with us. We are sorry that you did not get what you expected. Zaandam for sure is not a little town. The pictures are from the famous Zaanse Schans, an open air museum which is close to our hotel. Furthermore, in walking distance you will find the centre of Zaandam itself with it's own canals, river and even our own Dam Square. For a next stay we are mora than happy to give you directions to these areas. We are happy though that you at least were satisfied with our staff. Our interior is inspired by the Industrial area Zaandam once was, actually the oldest Industrial area of Europe. There were a lot of windmills, hence the wooden panels in the rooms. The colours used reflect the old wooden houses and the kitchens that once have been made here.

5

outstanding customer service!

Everyone

Don't let the amazing price fool you, this is an awesome hotel & I highly recommend it. The staff is amazingly friendly and helpful and the hotel is clean and comfortable. We stayed here for 3 nights while visiting Amsterdam and surrounding areas and felt the location was perfect. Overall, it was a great experience.

By on Jun 12, 2017

Review comment responded on Jun 19, 2017

Thank you so much for staying with us. Glad to see you liked it!

5

near amsterdam

Everyone

Overnight stay outside of Amsterdam. Seemed like a new hotel with interesting design, which was nice. Free parking.. I like that! Haha Friendly staff. Convenient location for what I needed.

By on Apr 25, 2017

Review comment responded on Apr 28, 2017

Thank you for staying with us. Glad to see you liked our design. We actually won an award for it.

5

nice hotel right outside of amsterdam

Couples

Hotel was great! Nice and clean. Just a 10 minute train ride from Amsterdam Central. Would definitely stay again :)

By , from Fort Lauderdale on Jul 21, 2016

Best Western Zaan Inn

Grenehout 22, Zaandam, 1507 EB
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