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Hotel & Spa Hacienda Panoaya

3.5 star property

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Photo gallery for Hotel & Spa Hacienda Panoaya

Garden
Standard Room | Down comforters, in-room safe, iron/ironing board, bed sheets
Double Room | Balcony
Bicycling
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Restaurant
  • Housekeeping

Explore the area

View in a map
Carr Federal México-Cuautla Km 58, Amecameca, MEX, 56900
  • Place, Hacienda Panoaya
    ‪2 min walk‬
  • Place, Sacromonte National Park
    ‪17 min walk‬
  • Place, Paso de Cortes
    ‪54 min drive‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪108 min drive‬

Room options

View all photos for Standard Room

Standard Room | Down comforters, in-room safe, iron/ironing board, bed sheets

Standard Room

9.6 out of 10
Exceptional
(4 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room

Double Room | Down comforters, in-room safe, iron/ironing board, bed sheets

Double Room

10.0 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Suite

Superior Suite | Down comforters, in-room safe, iron/ironing board, bed sheets

Superior Suite

8.0 out of 10
Very good
(2 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Amecameca

Hotel & Spa Hacienda Panoaya is within the area of popular sights such as Estadio Azteca and Zócalo. This 3.5-star hotel welcomes guests with 30 rooms and conveniences like a full-service spa, an indoor pool, and free self parking.

What's nearby

  • Hacienda Panoaya - 2 min walk - 0.1 miles
  • Sacromonte National Park - 17 min walk - 0.9 miles
  • Iztaccíhuatl-Popocatépetl National Park - 52 min drive - 22.6 miles
  • Paso de Cortes - 54 min drive - 23.5 miles
  • Paso de Cortes Trailhead - 54 min drive - 23.5 miles

Getting around

  • Benito Juarez International Airport (MEX) - 66 min drive

Restaurants

  • ‪El Castillo De Los Venados - ‬1 min walk
  • ‪Crepawers - ‬2 min drive
  • ‪Sabor a miel - ‬2 min drive
  • ‪Manarola Café - ‬19 min walk
  • ‪La Cabañita - ‬2 min drive

About this property

Hotel & Spa Hacienda Panoaya

Guests of Hotel & Spa Hacienda Panoaya enjoy a full-service spa, an indoor pool, and a children's pool. If you drive, put free parking to good use. The front desk is staffed 24/7 to help with tours or tickets, securing valuables, and luggage storage. Other amenities at this spa hotel include a sauna, free WiFi in public areas, and coffee/tea in a common area.
Guests can expect to find 32-inch LCD TVs. Beds sport down comforters and bathrooms offer designer toiletries. Fireplaces and safes are other standard amenities.
An indoor pool and a children's pool are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages and Swedish massages.

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 9:00 AM to 12:30 PM
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Castillo de los Venados

Things to do

  • Archery
  • Children's pool
  • Ecotours
  • Full-service spa
  • Hiking/biking trails
  • Horseback riding/rentals
  • Indoor pool
  • Playground
  • Ropes course
  • Sauna
  • Ziplining

Family friendly

  • Children's pool
  • Indoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Pool loungers

Full-service spa

  • Hot stone massages
  • Swedish massages

Accessibility

  • No elevator

More

  • Banquet hall
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV

Food and drink

  • Free bottled water

More

  • Fireplace
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher and a first aid kit.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

& Hacienda Panoaya Amecameca
Hotel & Spa Hacienda Panoaya Hotel
Hotel & Spa Hacienda Panoaya Amecameca
Hotel & Spa Hacienda Panoaya Hotel Amecameca

Frequently asked questions

What's there to see close to Hotel & Spa Hacienda Panoaya?

This hotel is located in Amecameca, just steps from Hacienda Panoaya. You'll also find Sacromonte National Park and Ayapango Municipal Theater within a short drive.

How much does it cost to stay at Hotel & Spa Hacienda Panoaya?

As of Jun 12, 2026, prices found for a 1-night stay for 2 adults at Hotel & Spa Hacienda Panoaya on Jul 9, 2026 start from $107, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Hotel & Spa Hacienda Panoaya?

Yes, self parking is offered for free at the hotel.

Is there a spa available at Hotel & Spa Hacienda Panoaya?

There is a full-service spa available for guests to enjoy and services include hot stone massages.

Does Hotel & Spa Hacienda Panoaya feature a casino?

No, Hotel & Spa Hacienda Panoaya doesn't have a casino.

Will I find an indoor pool at Hotel & Spa Hacienda Panoaya?

Yes, this hotel has an indoor pool. Guests have pool access between 8:00 AM and 8:00 PM.

What do couples enjoy most about Hotel & Spa Hacienda Panoaya?

There are many amenities for couples at this hotel, including a fireplace as well as a restaurant and an indoor pool.

Does Hotel & Spa Hacienda Panoaya have a hot tub?

No, but this hotel does have a sauna.

Does Hotel & Spa Hacienda Panoaya feature a restaurant that includes a breakfast menu?

Yes, Hotel & Spa Hacienda Panoaya serves free continental breakfast at Castillo de los Venados each morning.

Does Hotel & Spa Hacienda Panoaya allow pets to stay free of charge?

No, pets aren't allowed at Hotel & Spa Hacienda Panoaya though service animals are welcome.

Does Hotel & Spa Hacienda Panoaya have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Hotel & Spa Hacienda Panoaya?

The closest major airport to Hotel & Spa Hacienda Panoaya is Puebla Intl. Airport (PBC), which is about 25.9 mi away. Another top airport is Benito Juarez International Airport (MEX), which is around 28.8 mi away.

Are there rooms with balconies that I can book at Hotel & Spa Hacienda Panoaya?

No, there aren't any guestrooms with balconies at Hotel & Spa Hacienda Panoaya.

Hotel & Spa Hacienda Panoaya Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 96 out of 155 reviews
Rating 8 - Good. 37 out of 155 reviews
Rating 6 - Okay. 15 out of 155 reviews
Rating 4 - Poor. 5 out of 155 reviews
Rating 2 - Terrible. 2 out of 155 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Isabel L. De

Liked: Amenities
I really enjoyed my stay a wonderful place
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely property. We always stay here when we are in the area. And now they have Capybaras!!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Gary

Liked: Cleanliness, amenities, property conditions & facilities
Clean spacious room! Great views! Lovely historic hacienda!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay
Stayed 3 nights in Dec 2023
Verified

10/10 Excellent

Jorge

👍
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to bring kids!
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel has a great view of Popocatépetl and Iztaccíhuatl and the staff were very friendly and helpful.
Stayed 1 night in Apr 2024
Verified

6/10 Okay

Kerri

Liked: Cleanliness
Very clean and quiet. But, a few important things happened during our stay: 1. The door didn't lock. Front desk told me twice that they had fixed it so i climbed the stairs twice, both times the door opened with just a push again. Down the stairs to insist. It took maintenance 3 tries over a few hours to finally just change the lock entirely. (That included me having to climb the stairs with our luggage at least 3 times; one of the front desk men helped me two of those times thankfully). 2. The sides of the kiddie and adult pools are covered in algae. 3. The water in both pools was cold. My daughter kept shivering. I couldn't even last long in the water myself. I expected warm water due to their advertising "climatizado" but it was definitely not the case. Only the air in the covered pool was warm. No swimming for us. 😕 4. The TV didn't work until someone came to fix it. They said the box had disconnected itself.
Stayed 1 night in May 2023
Verified

10/10 Excellent

Dayton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo súper bien
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Iván

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las instalaciones son muy amplias para realizar cualquier actividad, tanto en familia como de manera individual. Las habitaciones amplias, y las vistas inmejorables.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Bryan

Liked: Cleanliness, amenities, property conditions & facilities
Todo hacerca de este lugar fue excelente!
Stayed 1 night in Feb 2026
Verified

4/10 Poor

JAIME

Habitación sumamente austera, cafetería cerrada, alberca fuera de servicio, desayunos muy tarde
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

SEUNGMI

Liked: Cleanliness, staff & service, amenities
침대 깨끗하고 저녁에 야외모닥불도 피워줘서 넘 좋았어요
Stayed 1 night in Jan 2026
Verified

8/10 Good

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Todo bien
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Priscilla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio e intalaciones. El parque está excelente para pasar un lindo fin de semana en familia.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Noemi

Liked: Cleanliness, property conditions & facilities
Muy limpio y el servicio fue excelente
Stayed 1 night in Dec 2025
Verified

4/10 Poor

Martha

Liked: Cleanliness, amenities, property conditions & facilities
No había agua para bañarse Bomba falló Y otra habitación se inundó, baño tapado
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Edith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
un lugar hermoso para visitar, los museos (Sor Juana y Volcanes) muy interesantes, hay actividades para toda la familia, muy buena experiencia en general
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un lugar familiar, donde hay diversiones para diferentes edades
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Maria Magdalena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien las habitaciones y su restaurante toda la comida muy sabrosa en general.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Lidia

Liked: Staff & service, amenities, property conditions & facilities
Excelente lugar para hospedarme
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Paty

Liked: Cleanliness, staff & service, property conditions & facilities
Fantástica la vista y super acogedoras las camas
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

María de la luz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

celia

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bueno la fogata
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

María de la luz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio
Stayed 2 nights in Aug 2025

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