Best Western Hotel Alzey3.5 out of 5.0
Recent guest reviews
Just located outside the town this hotel is located in a commercial area and is a little hard to find in the evening. The hotel is currently going through a large renovation and the bits that are finished are nice and fun! I stayed here about a month ago too and was amazed with the changes in that time. The restaurant and bar is nice with a good variety to offer.
On the exit of the motorway you'll find the Best Western. No time-loss to get there. We arrived at midnight. The receptionist was very friendly and showed us to our room. The room is simple, clean and spacious. Two single quilts on a two-matrassed bed. Bathroom is small but more than adequate. The shower is spacious and delicious. A good amount of hot water. After check-in we went to the bar which closed at midnight. We were a bit too late, but the waiter poured us a nice glass of wine and left the bar open despite him going home. Very nice after a long drive to be able to sit here. The next morning we went for breakfast. The breakfast is buffet style. Everything is at hand. All in all an excellent choice for a night stop en route
Stayed early September 2016. Hotel was clean and staff wre helpful and friendly. However, if you dont have your own transport - which we didnt- you can easliy get stuck. Had to walk into Alzey and rely on the kindness of strangers - thanks to Jusef and Willie- to get back. Hotel had no interest in the lack of transport. Sunday evening there was no retautrant open and no bar and no transoport. If you have no wheels stay in Alzey as you will be trapped in the facility free Best Western You have nbeen warned.
I find it such a shame to assign this Hotel just 2 stars. The room was clean albeit very small. The bathroom was spotless. The staff excellent. The reception staff were most helpful. There was more parking than would ever be needed. There is even a gym next door that can be used for only 5Euros. The staff at Massa's gym are fabulous. Why then the two star rating? Breakfast. The breakfast staff try their best and to be quite honest they are not to blame. The problem is the lack of staff. The choice is actually quite good. Salmon one morning was a nice treat. However, I ate my breakfast with coffee stained table clothes and dirty plates laying on the table from the previous guest every single morning. Not a pleasant experience but nonetheless for the price of this hotel tolerable. Indeed on every morning it was quite an effort to even find a free table. A free and clean table? Forget it. What I cannot tolerate is the experience on my last morning. The day before, 3 coach loads of river cruise tourists had arrived. The hotel tried to accommodate them but there were simply too many. At breakfast they were using function rooms and all kinds to feed the masses. Where could I sit? Nowhere! There were simply no free tables. I ended up having to enter THE KITCHEN MYSELF TO RETRIEVE A PLATE. I had nowhere to sit so I had to gather all the utensils myself. I felt so sorry for the poor staff who were trying their best but were obviously rushed off their feet. The real cause of this is understaffing and an inadequate breakfast room. If it had not been for this breakfast fiasco I would have given this Hotel 3 or maybe even 4 stars. But sorry, when I am forced to eat standing up in the car park my sympathy departs. I think the Hotel managers have some questions to answer. The staff are hard working and concienscious.
Very good hotel, only 5 minutes from highway A61. Good service, nice crew and fine buffet breakfast. Only 5 minutes drive from the historical center of Alzey. Nice to walk around and plenty of opportunity to have dinner or just to drink something.
We stayed at this hotel many years ago when it was called the Massa and based on its convenient location we used it again on this trip. So glad we did. Comfortable room, good dinner in the evening and excellent breakfast buffet. We will stop here again
this is a very average hotel in the middle of an industrial area and right next to the highway. noisy but clean and the staff is friendly. wouldnt go there again if i dont have to but overall the stay was ok.
We have stayed here on numerous occasions as a stopover on our route home. Meals are good, the rooms comfortable, although we were given a room (220) next to the air conditioning unit which made an annoying vibration and rumble. The reception staff promptly moved us when we complained and we had a good night prior to a long journey to Brugges.
We have stayed here a number of times and reviewed the hotel before. Always a pleasant place to stay. Very good breakfast. A very accommodating chef and excellent evening meal. In a retail area and being adjacent was very useful for stocking up on wine and gifts and lunch ingredients for our journey home.
Well, having arrived tired and irritable after a long drive from Dussedorf - stuck on the highway for 2 hours, it was nearly 3am and the road to the hotel was snowbound, the rental car just did not want to climb that last two hundred metres!! The old boy on reception was quick to get my key. Room was poor!!! Everything in my room needs updated!! Heating was unbearable!! Window open and blizzard blowing in. Day 2, had to skip breakfast. After show, returned to hotel and found its not surrounded by countryside but is surrounded by industrial units and supermarkets!! All in all, out of 5 stars, I'll give it 2
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
- 24-hour business center
Best Western Hotel Alzey places you within a mile (2 km) of Kleine Kirche and Rossmarkt. This 105-room, 3.5-star hotel has a restaurant along with conveniences like free in-room WiFi and free self parking. It's in central Alzey and also close to St. Nicholas Church and Alzey Museum.
This hotel is home to a restaurant and a bar/lounge. Buffet breakfast is offered for a fee each morning from 6:30 AM to 10 AM.
Best Western Hotel Alzey's 105 rooms provide phones and desks. Guests can expect free WiFi and 27-inch flat-screen TVs with cable channels. Beds sport pillow menus and bathrooms offer hair dryers.
Best Western Hotel Alzey features free WiFi in public areas, 9 meeting rooms, and conference space. If you plan to drive, free parking is available. The 24-hour front desk has multilingual staff ready to help with luggage storage, and answer any questions about the area. Additional amenities include a 24-hour business center, a terrace, and barbecue grills.
Reviews from Trip Advisor
65% of guests recommend this hotelTotal of 78 reviews