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Recent guest reviews

Trouble checking in and getting keys. Maintenance had to let us in our rooms, then we were stuck in there for a few hours until the keys were ready. Both elevators were out of service at checkout, so couldn't use carts. Had to lug everything down the stairs

The hotel was beautiful, it was very busy with kids so it was hard to get in the hot tub with 20 kids in there and the same with the pool. Maybe they should have adult times so that it can be a little more relaxing.

I have heard nothing but great things about Tailwater but honestly wasn’t impressed. The room was nice but the hot tub and pool were too packed each day to use we checked back multiple times throughout the day and there wasn’t a time we could get in because there were always 6 people. Reservations for the pool/hot tub would have helped immensely esp since the spa shares these amenities. The restaurant was also disappointing. The ambiance and decor was nice but the food wasn’t very good. We enjoyed our time but this won’t be a place we will visit again.

This hotel was a beautiful relaxing place to stay....service was great and a lot to do, didn’t get to experience the spa but my next visit I definitely will call ahead of time. The only negative thing I would have to say about my room was there was no hot water for the shower but everything else was amazing can’t wait to go back!!!!!!

Great hotel for snowmobiling! Great staff and food!

Excellent service and accommodations. It's a Jewel in a fairly remote area. Perfect for weekend get away or to be close to cross country skiing and snowmobiling .

The rooms were really clean, the bed was so comfortable and the showers were the best. The staff was so friendly I hated to leave. The restaurant was first class and with my husband being on a restricted diet the staff and chef were more than happy to accommodate him,thank you! Everyone was always friendly and smiling. Thanks to everyone for making our stay the best.

Pulaski St Altmar NY

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Spa

Located 1.1 mi (1.8 km) from Salmon River Fish Hatchery, Tailwater Lodge Altmar, Tapestry Collection by Hilton is within a 15-minute drive of other popular attractions like Salmon River Falls. This 3-star hotel has 88 rooms and welcomes guests with a restaurant, a full-service spa, and a 24-hour gym.


Dining

Enjoy a bite to eat at Tailwater Restaurant&Bar, the hotel's onsite restaurant. To-go breakfast is offered for a fee weekends from 7:00 AM to 10:30 AM.


Rooms

All 88 air-conditioned rooms feature coffee makers, safes, and phones. Guests can expect to find free WiFi and wired Internet, along with 49-inch flat-screen TVs. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Ironing boards are also included.


Property features

Renovated in 2019, Tailwater Lodge Altmar, Tapestry Collection by Hilton offers a full-service spa, a 24-hour gym, and a sauna. You can put free parking to good use if you drive. The 24-hour front desk has staff standing by to help with luggage storage, dry cleaning/laundry, and securing valuables. Other amenities at this spa hotel include free WiFi in public areas, a spa tub, and a conference center.

Room options

Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Room, 2 Queen Beds (with Desk)

2 Queen Beds | Sleeps 4

Room, Multiple Beds

2 Queen Beds and 1 Double Sofa Bed | Sleeps 5

Room, 1 King Bed (with Desk)

1 King Bed | Sleeps 2

Guest reviews for Tailwater Lodge Altmar, Tapestry Collection by Hilton

Everyone (4) Couples (1) Family (2)
2
Family

Trouble checking in and getting keys. Maintenance had to let us in our rooms, then we were stuck in there for a few hours until the keys were ready. Both elevators were out of service at checkout, so couldn't use carts. Had to lug everything down the stairs

By on Apr 2, 2021

Review comment responded on Apr 3, 2021

Hello, we would like to extend our apologies for our technical difficulties during your stay and ensure you that we pride ourselves on guest experience. We hope that you may allow us to redeem ourselves on a future stay. Thank you.

4
Family Friends

The hotel was beautiful, it was very busy with kids so it was hard to get in the hot tub with 20 kids in there and the same with the pool. Maybe they should have adult times so that it can be a little more relaxing.

By on Feb 24, 2021

Review comment responded on Mar 2, 2021

Thank you for your feedback, we are glad you enjoyed your stay!

3
Partner Couples

I have heard nothing but great things about Tailwater but honestly wasn’t impressed. The room was nice but the hot tub and pool were too packed each day to use we checked back multiple times throughout the day and there wasn’t a time we could get in because there were always 6 people. Reservations for the pool/hot tub would have helped immensely esp since the spa shares these amenities. The restaurant was also disappointing. The ambiance and decor was nice but the food wasn’t very good. We enjoyed our time but this won’t be a place we will visit again.

By on Feb 15, 2021

Review comment responded on Feb 16, 2021

Dear valued guest, Thank you for sharing your feedback. We do appreciate your time spent with us and will certainly incorporate your insight on improvements moving forward. Thank you

5
Friends

This hotel was a beautiful relaxing place to stay....service was great and a lot to do, didn’t get to experience the spa but my next visit I definitely will call ahead of time. The only negative thing I would have to say about my room was there was no hot water for the shower but everything else was amazing can’t wait to go back!!!!!!

By , from Cheektowaga, NY on Sep 8, 2020

4
Everyone

By on Aug 18, 2020

4
Everyone

Great hotel for snowmobiling! Great staff and food!

By on Feb 4, 2019

Review comment responded on Feb 19, 2019

Thank you for your feedback. We appreciate you staying with us and are happy you enjoyed our food and service. We hope to see you again on your next sled trip to the area. Thank you again and have a pleasant day.

5
Everyone

Excellent service and accommodations. It's a Jewel in a fairly remote area. Perfect for weekend get away or to be close to cross country skiing and snowmobiling .

By on Jan 17, 2017

5

best stay ever!

Everyone

The rooms were really clean, the bed was so comfortable and the showers were the best. The staff was so friendly I hated to leave. The restaurant was first class and with my husband being on a restricted diet the staff and chef were more than happy to accommodate him,thank you! Everyone was always friendly and smiling. Thanks to everyone for making our stay the best.

By , from Brockport NY on Sep 11, 2016

Tailwater Lodge Altmar, Tapestry Collection by Hilton

52 Pulaski St, Altmar, NY 13302
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