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Hotel Izelai

2.5 star property

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Luxury Suite, Non Smoking | In-room safe, soundproofing, rollaway beds, free WiFi
In-room safe, soundproofing, rollaway beds, free WiFi
Lobby
Twin Room, Non Smoking | In-room safe, soundproofing, rollaway beds, free WiFi
Front of property

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Bar
  • Housekeeping

Explore the area

View in a map
Avenida Pamplona, 20, Alsasua, Navarra, 31800
  • Place, Leze Cave
    ‪11 min drive‬
  • Place, Vilariño motorsport - Circuito Olaberria
    ‪19 min drive‬
  • Place, Zerain portalea
    ‪20 min drive‬
  • Airport, Vitoria (VIT)
    ‪41 min drive‬

Room options

About the neighborhood

Alsasua

Hotel Izelai places you 8 mi (12.9 km) from Sierra de Urbasa. This 25-room hostal has a bar/lounge along with conveniences like free in-room WiFi and free self parking.

What's nearby

  • Leze Cave - 11 min drive - 9.1 miles
  • Vilariño motorsport - Circuito Olaberria - 19 min drive - 15.5 miles
  • Zerain portalea - 20 min drive - 15.9 miles
  • Ordiziako Azoka - 23 min drive - 18.5 miles
  • University of Navarra - 42 min drive - 36.6 miles

Getting around

  • Alsasua Station - 3 min drive
  • Pamplona (PNA) - 35 min drive

Restaurants

  • ‪Leku ona - ‬7 min drive
  • ‪Barandi Taberna - ‬4 min drive
  • ‪Bar Kukua - ‬9 min walk
  • ‪Gaztetxe Etxarri - ‬8 min drive
  • ‪Hotel Iturrimurri II Puerto de Navarra - ‬5 min drive

About this property

Hotel Izelai

Guests staying at Hotel Izelai enjoy free WiFi in public areas, express check-in, and a vending machine. If you drive, take advantage of free parking. The 24-hour front desk has multilingual staff ready to assist with securing valuables and tours/tickets.
Guests can enjoy free WiFi and TVs. Bathrooms have hair dryers and free toiletries. Safes are also included.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • A bar/lounge

Family friendly

  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV

More

  • Air conditioning
  • Heating
  • Mobile key entry
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 1:00 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 11 per pet, per stay
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for EUR 16.50 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: EUR 11 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 16.50 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards
Cashless transactions are available
  • Check-in: 1:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve rollaway/extra beds.
  • This property accepts credit cards.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • No cribs or infant beds are available.

Property is also known as

Hotel Izelai Alsasua
Izelai Alsasua
Izelai
Hotel Izelai Hostal
Hotel Izelai Alsasua
Hotel Izelai Hostal Alsasua

Frequently asked questions

Are free cancellation options available at Hotel Izelai?

Hotel Izelai provides free cancellation on select room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

What is there to do close to Hotel Izelai?

This hostal is located in Alsasua, close to Sierra de Urbasa.

Is there parking available at Hotel Izelai?

Yes, self parking is offered for free at the hostal.

Does Hotel Izelai feature a casino on the premises?

No, Hotel Izelai doesn't have a casino.

Is there an indoor pool at Hotel Izelai?

No, there is no indoor pool at this hostal.

Is Hotel Izelai a good place to stay for couples?

Couples staying at this hostal will appreciate amenities like a bar/lounge and a 24-hour front desk plus some guestrooms include a separate bathtub and shower.

Are there hot tubs at Hotel Izelai?

No, this hostal doesn't have a spa tub.

Does Hotel Izelai feature a restaurant that includes a breakfast menu?

No, Hotel Izelai doesn't have a restaurant that serves breakfast.

Does Hotel Izelai allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Hotel Izelai for a fee of EUR 11 per pet, per stay.

Are there connecting rooms at Hotel Izelai?

No, this hostal doesn't feature connecting guestrooms.

What is the closest airport to Hotel Izelai?

The closest major airport to Hotel Izelai is Pamplona (PNA), which is about 27.9 mi away. Another top airport is Vitoria (VIT), which is around 28.7 mi away.

Are there rooms with balconies at Hotel Izelai?

No, there aren't any guestrooms with balconies at Hotel Izelai.

Hotel Izelai Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 10 out of 35 reviews
Rating 8 - Good. 16 out of 35 reviews
Rating 6 - Okay. 5 out of 35 reviews
Rating 4 - Poor. 4 out of 35 reviews
Rating 2 - Terrible. 0 out of 35 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

I.

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect hotel for travelers
Stayed 1 night in Jul 2024
Verified

8/10 Good

Yadira

Liked: Cleanliness, staff & service, room comfort
El check in y la tarjeta de la habitación es super práctico, todo virtual. La habitación y baño limpios y ordenados. La cama bien. Hay parking fuera del hotel, puntazo a favor. Buena calefacción. En general, tiene todo lo básico para descansar.
Stayed 1 night in Mar 2024
Verified

8/10 Good

Jean_Jacques

Liked: Staff & service, property conditions & facilities, room comfort

une nuit à Alsasua

séjour convenable à un prix très correct
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Hugo Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen hotel

Buen hotel, la ducha con un poco de dejadez
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

JEAN LUC

Liked: Cleanliness
Disliked: Staff & service
Pas de réception à l'hôtel et le système de réception électronique ne nous a pas identifiés. La communication par interphone est difficile puisque la personne ne semble comprendre que le Portugais. Nous avons récupéré la clé au bar à côté car des habitués du coin nous on donné l'information (aucune indication écrite en Français). Donc pas très bien organisé tout ça.
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

JEAN LUC

Liked: Cleanliness, staff & service
Bon rapport qualité, prix
Stayed 1 night in May 2023
Verified

8/10 Good

Pascal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Presque parfait pour notre séjour

Chambre très chaude à notre arrivée. Nous avons dormis avec la fenêtre ouverte et le bruit de la route a été présent. Dommage. Sinon, personnel très professionnel et serviable.
Stayed 1 night in Apr 2023
Verified

6/10 Okay

iris

Liked: Amenities, property conditions & facilities
Volvería a pasar por este hotel. Me pareció genial que tuvieran una máquina para registrarse a la llegada pero no encontrabamos el número de la reserva y tardamos un montón en poder registrarnos. Picamos al timbre cuando llegamos y no nos oían nada, tanto que acabamos enfadandonos porque nos parecía un incordio que si el de recepción está a en la primera planta no bajara a atendernos en persona porque "hasta tal hora no estamos". Si estáis, nos estás hablando y no nos oyes... luego fue a buscarnos a la habitación. A mí no me gusta que nadie venga a molestarme a la habitación del hotel. Estabas y no quisiste bajar pues ahora no vengas a incordiar... Libró que no estábamos en la habitación porque sintiéndolo mucho mi reacción no iba a ser buena... Tiene mucho aparcamiento al rededor, acceso directo a la autopista, bar y supermercado justo debajo y enfrente una gasolinera, está muy bien ubicado si vas, como en nuestro caso, de paso. Me encantó de la habitación que fuera amplia, con sofá y nevera, siempre se agradece la nevera. Lo que no me gustó es que las cortinas no cubrían bien las ventanas y por la mañana entraba mucha luz. La limpieza podría mejorar un poco pero teniendo en cuenta que suelen tener 10 o 15 minutos para hacer cada habitación estaba bien. Alguna tela de araña que llevaba tiempo allí y la tabla donde va la tele, esa tabla sí necesita una pasada de bayeta y la funda del sofá tenía un gran manchurron pero insisto que con el tiempo que tienen mucho hacen ya...
Stayed 1 night in Feb 2023
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, room comfort

Asequible pero ...

Pago adicional a lo contratado una vez allá, sobre coste Estancia muy ruidosa, mal aislamiento acústico y térmico tanto por dentro como por fuera del edificio (ventanas de un solo cristal) Mala gestión de los servicios, los de la limpieza entraron por la mañana a la habitación sin avisar Humedades en el baño
Stayed 1 night in Feb 2023
Verified

6/10 Okay

Verified traveler

Según para qué un poco incómodo el hecho de no tener recepción. Pedimos supletoria pero la habitación era muy pequeña para añadir una cama más y la nueva "cama" era más un sofá.
Stayed 1 night in Nov 2022
Verified

4/10 Poor

Sonia

Disliked: Staff & service, amenities, property conditions & facilities
No funciona el ascensor/ no tienen secador de pelo / se escucha a los de las otras habitaciones
Stayed 2 nights in Oct 2022
Verified

10/10 Excellent

Víctor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sorprendido
Stayed 1 night in Sep 2022
Verified

4/10 Poor

Harry

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Ervaringen hotel

Aan de ontvangst heeft het niet gelegen. Kan geen mening geven over het hele hotel. Zag er wel schoon en netjes uit. Echter de accommodatie ? Dat was maar matig. Geen stoel om op te zitten. Matras was goed. Kussen te hard. Geen dekbed maar een laken. Oude deken waarmee je het kon doen. Doche zag er oud en versleten uit. De prijs was dan ook te goedkoop om aan onze wensen te voldoen. Daarmee steken we de hand in eigen boezem. We kwamen uren te laat aan. Maar werden toch nog vriendelijk ontvangen.
Stayed 1 night in May 2022
Verified

8/10 Good

Virginia Rodriguez

Liked: Cleanliness, amenities, property conditions & facilities
Estuve 1 noche por trabajo. Hotel comodo
Stayed 1 night in Dec 2021
Verified

6/10 Okay

Francisco José

Disliked: Staff & service

Hostal de carretera a las afueras de Alsasua

Es un hotel de carretera. El chek-in es a traves de un codigo si lo haces con Booking y en la cafetería de al lado, si lo haces a través de otra aplicación. A la entrada hay una máquina de vending, y un microondas (que son un detalle). Pero la calefacción no funcionaba y pocas mantas y ropa de invierno. Cama dura y almohada muy alta y dura. No es nada acogedor.
Stayed 1 night in Oct 2021
Verified

10/10 Excellent

Ana Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Correcto

Bien
Stayed 3 nights in Aug 2021
Verified

8/10 Good

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bon hôtel

Hôtel facile d'accès propre bonne literie Ne parlant pas espagnol le personnel fait tout son possible pour communiquer Le gros problème est que l'hôtel n'a pas le même numéro de réservation que celui figurant sur le mail de confirmation si bien qu'en arrivant vous ne pouvez pas récupérer votre carte d'entrée à la borne vous n'êtes pas connu !! Heureusement qu'il y a une borne d'appel la personne arrive rapidement pour régler le problème et vous fait constater sur son ordinateur que le numéro que vous avez n'est pas connu il semblerait que ce problème arrive régulièrement Alors revoyer votre système de réservation je ne réserverai plus par ce site
Stayed 1 night in Aug 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitación limpia y confortable. Hotel tranquilo a unos 10min andando del centro.
Stayed 1 night in Apr 2019
Verified

8/10 Good

stéphane

Liked: Cleanliness, property conditions & facilities, room comfort
HOTEL SANS RECEPTION MAIS LA CARTE D'ACCES ETAIT AU BAR EN BAS DE L'HOTEL.CHAMBRE SPACIEUSE ET PROPRE.RAPPORT QUALITE/PRIX IMBATTABLE.
Stayed 1 night in Dec 2018
Verified

8/10 Good

Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024
Verified

4/10 Poor

Denisan

Disliked: Staff & service
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Veronica

Stayed 2 nights in Mar 2023
Verified

6/10 Okay

Anxo

Stayed 3 nights in Feb 2023
Verified

6/10 Okay

Roberto

Stayed 1 night in Jan 2023
Verified

8/10 Good

Felix Maria

Stayed 1 night in Jul 2022