Hotel Kaya4.0 out of 5.0
Recent guest reviews
A fab hotel high up the mountain with ski in / out from the ski store in the basement. Great chalet hotel with friendly staff. Stayed 5 nights and ate in their restaurant one night (a bit pricey) but loads of other bars close by. We choose breakfast option which was excellent, with lots of choice and plenty of it... The accommodation was excellent quality and much cheaper than hotels in Val Thorens but I think of a higher standard. Only request is that they replace the water every night... Free internet
This hotel has everything you need - perfectly located on the slopes, cozy rooms, super-friendly staff, a rental shop next door, spa facilities and an excellent restaurant. Absolutely worth a visit and at very good price-quality ratio. Must do’s are the breakfast buffet, the après-ski massage treatment and the ‘Pierrade’ in the restaurant. (One side note - all 4 showers in de spa need fixing ...)
A very welcoming staff made sure that we were pampered. They even arranged for fresh flowers to be delivered to our room to celebrate a birthday. When a taxi was not available on time the manager drove us to town. There is a very convenient shuttle-bus very 10-15 minutes between the hotel and the main town (Les Menuires) where all the ski-lessons and the restaurants are. Also convenient is the ski-shop which is connected to the lobby area and the ski-room in the lower levels where equipment can be stowed and from where guests can go directly onto the slopes. Topping all this off however is a super restaurant; lovely food from breakfast to dinner and a good wine selection. Rooms are comfortable and clean.
This hotel is just perfect. In a wonderful area with ski in ski out. I am not a good skier and I coped with it. Hotel is delightful. Staff are so polite and helpful they are a credit to the hotel. Food was incredible. Beds very comfy which is needed when skiing. !!!! I would recommend this hotel to anyone and I will definitely be returning. Thank you to all the staff for a wonderful week. X Kathy & Frankie Gates
Stayed here in early February for one week, our first time in this ski region. The Hotel Kaya is a very comfortable hotel, well run with very helpful and attentive staff. The food is excellent, accommodation very comfortable with reasonable spa facilities and ski rental shop attached to the hotel. The hotel is a bit remote from the centre of Les Menuires but regular, free ski buses run until late each evening. There is true ski out/in from the ski locker room which takes you straight onto the Riberty area which links into the vast ski area. One final point is that on our last day there was a mix up of ski boots resulting in another guest taking our boots home by mistake. The hotel were very helpful in contacting all the guests who had been staying at the hotel to locate the boots, which were retrieved and then posted following our return to England. Many thanks to the General Manager and Head of Reception for their diligent assistance. Bravo!
It was my first stay here,in this region)and it was amazing 😉 this place was excellent value for money in the heart of the 3 Valleys ski area !food was delicious,and staff very friendly) We met here the New Year and it was unforgettable) I recommend this hotel!
Great stay at Hotel recently for a ski trip for my wife and I. Hotel was really lovely. The staff were especially good and couldn’t have been more helpful in the restaurant. We had the full board package which worked well. As well as lovely lunch’s outside hotel we had nice lunch at the top of bubble car runs. Ski school was just 50m down the slope. Hotel isolated at top of Reberty but we were so tired we didn’t want to go out in evening. Bus service though is very good to get you into town.
We stayed at this hotel for a late ski trip and, despite the snow conditions being pretty ropey, had a fabulous time in no small part due to the efforts of the hotel manager. The blue run outside the hotel was shut and this prevented my partner from easily getting to Val Thorens. Fortunately the hotel manager, whose name escapes me, very kindly agreed to take her to and fetch her from Val Thorens each day at no extra cost. This really made our holiday and was typical of the staff at Kaya, all of whom were delightful. The hotel breakfasts were excellent too. Thoroughly recommended.
Excellent location for skiers at the top of Les Menuires with spacious ski room. Direct access to slopes. Comfortable rooms with nice details like Hermes soap&shampoo. Ski rental inside the building. Dining and breakfast well provided. Friendly and helpful staff with a barman who prepares very good Negroni (I am sorry I dont remember his name)!!
We stayed in The Kaya Chalet Hotel for 5 nights mid-March in one of the Kaya Suites. On first impressions, the room itself was very spacious with a fabulous view. We were then met with a terrible smell coming from the shower as soon as we opened the bathroom door. We called Reception and someone came to see to it fairly quickly. I was surprised to see so many stains on the carpet and sofa in our Suite which was shocking considering the price of our stay and it being advertised as a Four Star Hotel. I think there was also an insulation problem as the room was very cold unless the heating was on full blast. My husband and I had several treatments in the Spa which were pretty average. I had pre-booked treatments before arrival and again 2 days before we arrived but none of them were in the Spa dairy which I found very odd. I found the treatment rooms very cold and the gym area had three miserable looking machines right next to the steam room and sauna. The pool area is quite nice but be warned it gets very busy with lots of screaming children. Luckily we had only booked Bed & Breakfast as the first evening we ate in the restaurant and it was very expensive and extremely disappointing. The staff looked very stressed and disorganized. We had to wait nearly an hour for our food which was cold when it arrived and I couldn’t eat it. They play rather loud music both at breakfast and for dinner which is not to everyone’s taste. We heard a lot of other diners complaining about the food. Luckily after the first night we were able to either dine at La Ferme de Reberty which is close by or with our friends who were staying at L’Ours Blanc Hotel. The food at L’Ours Blanc is just amazing and much cheaper than at the Kaya Hotel. Breakfast itself was quite a nice buffet style and really no complaints apart from the layout of the tables which were very close together, the loud music and the general attitude of the staff. I have to say I found the staff very unprofessional at this hotel. We often saw them smoking and drinking coffee in the underground car park. It looked like their break area. We saw a female member of staff crying behind the bar and quite often there was no-one at Reception when we passed by or needed something. This Hotel has huge potential as it is in a great location with fabulous views but to me it lacked warmth and soul. The Staff in general could do with some training in Customer Care. I wouldn’t stay here again or recommend this Hotel.
- Free WiFi in rooms and public areas
- Onsite dining
- Ski-in/ski-out access
Hotel Kaya is located within a mile (2 km) of Roc des 3 Marches 1 Gondola and Cinema Les Bruyeres. This 50-room, 4-star hotel welcomes business and leisure travelers with ski-in/ski-out access, a full-service spa, and 2 restaurants. It's in the mountains and also near Val Thorens Ski Resort and Bruyeres 1 Gondola.
Enjoy dining at Le K, one of 2 onsite restaurants. Order from room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge. For your convenience, a buffet breakfast is served for a fee each morning from 7:30 AM to 10:30 AM.
All of Hotel Kaya's 50 soundproofed rooms provide balconies, minibars, and safes. LCD TVs come with satellite channels and DVD players, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers, free toiletries, and slippers. Desks are also standard.
Guests of Hotel Kaya have access to ski-in/ski-out access, a full-service spa, and an indoor pool. Valet parking is available for EUR 20 per night. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this ski hotel include a fitness center, a sauna, and free WiFi in public areas.
Reviews from Trip Advisor
70.0% of guests recommend this hotelTotal of 289 reviews