Hotel Kaya4.0 out of 5.0
Recent guest reviews
It was my first stay here,in this region)and it was amazing 😉 this place was excellent value for money in the heart of the 3 Valleys ski area !food was delicious,and staff very friendly) We met here the New Year and it was unforgettable) I recommend this hotel!
Great stay at Hotel recently for a ski trip for my wife and I. Hotel was really lovely. The staff were especially good and couldn’t have been more helpful in the restaurant. We had the full board package which worked well. As well as lovely lunch’s outside hotel we had nice lunch at the top of bubble car runs. Ski school was just 50m down the slope. Hotel isolated at top of Reberty but we were so tired we didn’t want to go out in evening. Bus service though is very good to get you into town.
We stayed at this hotel for a late ski trip and, despite the snow conditions being pretty ropey, had a fabulous time in no small part due to the efforts of the hotel manager. The blue run outside the hotel was shut and this prevented my partner from easily getting to Val Thorens. Fortunately the hotel manager, whose name escapes me, very kindly agreed to take her to and fetch her from Val Thorens each day at no extra cost. This really made our holiday and was typical of the staff at Kaya, all of whom were delightful. The hotel breakfasts were excellent too. Thoroughly recommended.
Excellent location for skiers at the top of Les Menuires with spacious ski room. Direct access to slopes. Comfortable rooms with nice details like Hermes soap&shampoo. Ski rental inside the building. Dining and breakfast well provided. Friendly and helpful staff with a barman who prepares very good Negroni (I am sorry I dont remember his name)!!
We stayed in The Kaya Chalet Hotel for 5 nights mid-March in one of the Kaya Suites. On first impressions, the room itself was very spacious with a fabulous view. We were then met with a terrible smell coming from the shower as soon as we opened the bathroom door. We called Reception and someone came to see to it fairly quickly. I was surprised to see so many stains on the carpet and sofa in our Suite which was shocking considering the price of our stay and it being advertised as a Four Star Hotel. I think there was also an insulation problem as the room was very cold unless the heating was on full blast. My husband and I had several treatments in the Spa which were pretty average. I had pre-booked treatments before arrival and again 2 days before we arrived but none of them were in the Spa dairy which I found very odd. I found the treatment rooms very cold and the gym area had three miserable looking machines right next to the steam room and sauna. The pool area is quite nice but be warned it gets very busy with lots of screaming children. Luckily we had only booked Bed & Breakfast as the first evening we ate in the restaurant and it was very expensive and extremely disappointing. The staff looked very stressed and disorganized. We had to wait nearly an hour for our food which was cold when it arrived and I couldn’t eat it. They play rather loud music both at breakfast and for dinner which is not to everyone’s taste. We heard a lot of other diners complaining about the food. Luckily after the first night we were able to either dine at La Ferme de Reberty which is close by or with our friends who were staying at L’Ours Blanc Hotel. The food at L’Ours Blanc is just amazing and much cheaper than at the Kaya Hotel. Breakfast itself was quite a nice buffet style and really no complaints apart from the layout of the tables which were very close together, the loud music and the general attitude of the staff. I have to say I found the staff very unprofessional at this hotel. We often saw them smoking and drinking coffee in the underground car park. It looked like their break area. We saw a female member of staff crying behind the bar and quite often there was no-one at Reception when we passed by or needed something. This Hotel has huge potential as it is in a great location with fabulous views but to me it lacked warmth and soul. The Staff in general could do with some training in Customer Care. I wouldn’t stay here again or recommend this Hotel.
We stayed at Chalet Hotel Kaya from 18 - 25 February 2017. In sum: The hotel provides top service and is highly recommendable! The hotel is VERY nice and spotless, and the atmosphere is warm and friendly at the same time. Facilities are in tip-top shape, up-to-date, clean and high-class. In more detail: The reception/receptionists provide an extremely high level of service, very helpful, friendly and provided a warm and nice atmosphere. Fantastic restaurant: We had half-bord (breakfast and dinner). Breakfast is great with everything that you may wish and more, including freshly made juice, nice espresso, and a chef making crepes and omelets as you would like. Perfect start for a day on the slopes. The dinner is top French cuisine with nice culinary experiences and suprises. The restaurant is high class with a friendly and relaxed atmosphere at the same time. Very friendly staff. Half-board package is highly recommendable. Guests were a mix of couples and families with with children. Nice and friendly. A la carte and kids menu is also present. In the afternoon there is free after-ski-cake-and-coffee in a lounge room. Nice! Our room (a standard room) was very clean, nice, and contained everything you could wish for. Cleaning and getting-beds-and-dyvets-ready-for-the-night-service every day. Chalet Hotel Kaya has a perfect location with ski-in-ski-out and very easy acces to slopes and skilifts. There is a private ski-locker with heating for the ski-boots, and only a few steps away from the pistes. The hotel is located at the top of Les Menuries, which is nice and quiet. It is a bit far from centre of Les Menuires, but the free bus service takes you easily and quickly back and fourth, and if you book half board (breakfast and dinner), you have everything at the hotel. You really don't need anything else - at least we didn't. This is - by far - the best hotel in the Alps, that we have experienced. And NO, I am not getting payed to write this! ;-) I am just expressing our experience and impression. Still high from a great stay and a great skiing holiday. :-)
Just stayed at Kayla Chalet Hotel, wonderful stay. Must mention the staff they are all amazing and so friendly and helpful. Will definitely be going back, hotel offers ski in and ski out and is well situated for access to all three valley slopes.
We have been staying at the Kaya every year for the last 6-7 years and this can teach how much we love the hotel. We have stayed in almost all type of rooms: Junior, Kaya & Prestige Suite and they are all large and very comfortable. The hotel is ski in/out which is great. The resturant especially in the evening is excelent and this is one of the reasons we continue to come back to the hotel.
We stayed as a family in a suite room (2 adults, 2 children) and the first good thing about this hotel is that, right in front of the ski-room, there's a run that connects to all the area.The service at the restaurant has improved a lot from our last visit (food wise and efficency wise) Great spa and overall an excellent experience. The reception staff could improve in the information that they provide but alll in all, a great place.
All met expectations, large room with fantastic view, spa area with pool, ok restaurant and very helpful staff. Lack of taxis in the area but free shuttle bus to the centre. Prices on the high side, but still recommended.
- Close to Plans
- Free WiFi in rooms and public areas
- Onsite dining
Located in Les Menuires, Hotel Kaya is within a mile (2 km) of sights such as Plans and Montaulever. This 50-room, 4-star hotel welcomes business and leisure travelers with ski-in/ski-out access, a full-service spa, and 2 restaurants. It's in the mountains and also near Val Thorens Ski Resort and Roc des 3 Marches 1 Gondola.
Enjoy dining at Le K, one of 2 onsite restaurants. Order from room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge. Buffet breakfast is offered for a fee each morning from 7:30 AM to 10:30 AM.
All of Hotel Kaya's 50 soundproofed rooms provide balconies, minibars, and safes. LCD TVs come with satellite channels and DVD players, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers, free toiletries, and slippers. Desks are also standard.
Guests of Hotel Kaya have access to ski-in/ski-out access, a full-service spa, and an indoor pool. Valet parking is available for EUR 20 per night. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this ski hotel include a fitness center, a sauna, and free WiFi in public areas.
Reviews from Trip Advisor
70% of guests recommend this hotelTotal of 253 reviews