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HĂŽtel Universel

3.5 star property

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Photo gallery for HĂŽtel Universel

Indoor pool
Food court
Deluxe Room, 2 Queen Beds | Premium bedding, in-room safe, desk, laptop workspace
Terrace/patio
Turkish bath, body treatments, Swedish massages, body wraps, body scrubs

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
1000, Boulevard des Cascades, Alma, QC, G8B3G4
  • Place, Centenary Footbridge
    â€Ș5 min walk‬
  • Place, Alma College
    â€Ș7 min walk‬
  • Place, Mario-Tremblay Centre
    â€Ș1 min drive‬
  • Airport, Roberval, QC (YRJ)
    â€Ș67 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(41 reviews)
  • Water view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(67 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed

8.4 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 Queen Bed

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Queen Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room

Deluxe Room | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room

  • Sleeps 2
  • 1 King Bed

About the neighborhood

Alma

HĂŽtel Universel places you 10.5 mi (17 km) from Lac St Jean Beach. This 3.5-star hotel welcomes guests with 71 rooms and conveniences like a full-service spa, an indoor pool, and free in-room WiFi.

What's nearby

  • Centenary Footbridge - 5 min walk - 0.3 miles
  • Alma College - 7 min walk - 0.4 miles
  • Mario-Tremblay Centre - 1 min drive - 1.0 mile
  • Ville d'Alma Spectacles - 2 min drive - 1.4 miles
  • Lac St Jean Beach - 18 min drive - 12.7 miles

Getting around

  • Quebec City Jean Lesage Intl. Airport (YQB) - 172 min drive

Restaurants

  • â€ȘTim Hortons - ‬3 min drive
  • â€ȘResto Roberto - ‬16 min walk
  • â€ȘMcDonald's - ‬3 min drive
  • â€ȘCafĂ© du Clocher - ‬7 min walk
  • â€ȘTim Hortons - ‬4 min drive

About this property

HĂŽtel Universel

Guests of HĂŽtel Universel enjoy a full-service spa, an indoor pool, and a children's pool. If you plan to drive, free parking is available. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, tours or tickets, and securing valuables. Other amenities at this spa hotel include a gym, free WiFi in public areas, and a hot tub.
TVs come with cable channels, and free WiFi keeps guests connected. Beds sport premium bedding. Coffee makers, safes, and phones are other standard amenities.
An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include Swedish massages, facials, body wraps, and body scrubs. The spa is equipped with Turkish bath/hammam.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: CAD 14 to 22 for adults and CAD 9 to 15 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Pacini

Things to do

  • Arcade/game room
  • Children's pool
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Playground
  • Ski storage

Family friendly

  • Arcade/game room
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 13 meeting rooms
  • Business center
  • Conference center
  • Coworking space

Outdoors

  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for CAD 10.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately CAD 14 to 22 for adults, and CAD 9 to 15 for children
  • Rollaway bed fee: CAD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
  • Check-in: 4 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking, along with a car charging station.
Property Registration Number 008072, 2026-11-30

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 9:00 PM.
  • No cribs or infant beds are available.

Property is also known as

Hotel Universel
Hotel Universel Alma
Universel Alma
HĂŽtel Universel Alma
HĂŽtel Universel
HĂŽtel Universel Alma
HĂŽtel Universel Hotel
HĂŽtel Universel Hotel Alma

Frequently asked questions

Is a free cancellation option available at HĂŽtel Universel?

HĂŽtel Universel offers free cancellation on some room rates. For more details, look at the cancellation policy on our site.

What can I see close to HĂŽtel Universel?

This hotel is located in Alma, a short 9-minute walk from Centenary Footbridge and also 13 minutes on foot from Parc de Falaise. You'll also find Mario-Tremblay Centre and Ville d'Alma Spectacles within a short drive.

Is parking available on site at HĂŽtel Universel?

Yes, self parking is offered for free at the hotel. Accessible parking and electric car charging are also available for guests.

Is there a spa available at HĂŽtel Universel?

There is a full-service spa available for guests to enjoy and services include Swedish massages, body wraps, facials, and mani/pedis.

Does HĂŽtel Universel include a casino?

No, HĂŽtel Universel doesn't have a casino.

Will I find an indoor pool at HĂŽtel Universel?

Yes, this hotel has an indoor pool along with a hot tub. Guests have pool access between 9:00 AM and 9:00 PM.

What do couples enjoy most about HĂŽtel Universel?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Are there hot tubs at HĂŽtel Universel?

Yes, guests can enjoy a spa tub at this hotel.

Does HĂŽtel Universel have a restaurant with a breakfast menu?

Yes, HĂŽtel Universel serves a full breakfast for a surcharge each morning at Pacini.

Will HĂŽtel Universel allow pets to stay free of charge?

No, pets aren't allowed at HĂŽtel Universel.

Does HĂŽtel Universel have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from HĂŽtel Universel?

The closest major airport to HĂŽtel Universel is Roberval, QC (YRJ), which is about 28.1 mi away.

Are there rooms with balconies that I can book at HĂŽtel Universel?

No, at HĂŽtel Universel, there aren't any guestrooms that list a balcony.

HĂŽtel Universel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 649 out of 1007 reviews
Rating 8 - Good. 276 out of 1007 reviews
Rating 6 - Okay. 52 out of 1007 reviews
Rating 4 - Poor. 21 out of 1007 reviews
Rating 2 - Terrible. 9 out of 1007 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Maxime

Stayed 1 night in Nov 2025

8/10 Good

Guillaume

Stayed 3 nights in Nov 2025

10/10 Excellent

marie-christine

Stayed 1 night in Nov 2025

8/10 Good

Salome

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2025

8/10 Good

Francois

Stayed 1 night in Nov 2025

10/10 Excellent

Claudia

Liked: Cleanliness, property conditions & facilities
Nice hotel- good restaurant
Stayed 2 nights in Nov 2025

10/10 Excellent

Yan

Stayed 1 night in Nov 2025

10/10 Excellent

Yan

Stayed 2 nights in Oct 2025

4/10 Poor

Antoine

Stayed 1 night in Oct 2025

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Christian

Traveled with family
Liked: Amenities
Rien Ă  redire!
Stayed 1 night in Oct 2025

8/10 Good

carl

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Claaude

Stayed 1 night in Oct 2025

10/10 Excellent

Keven

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Constant Ă  chaque visite.
Stayed 1 night in Sep 2025

10/10 Excellent

Keven

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Maryse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Cyntia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Jeannine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Manon

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very nice. Bed very comfortable. The only issue was that the bathroom had an unpleasant smell.
Stayed 2 nights in Sep 2025

10/10 Excellent

Annie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proximité et prix trÚs abordable.
Stayed 1 night in Sep 2025

4/10 Poor

Julia

Stayed 3 nights in Aug 2025

8/10 Good

Gilbert

Liked: Room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Benoit

Stayed 1 night in Aug 2025

10/10 Excellent

Pierre James

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Piscine er restaurant dans l'hotel, tres pratique avec les enfants
Stayed 1 night in Aug 2025