We booked our dream Christmas vacation through SkyRun Breckenridge, only for it to turn into a traumatizing ordeal. Due to SkyRun's alleged clerical error, law enforcement showed up at our rental property at 1:00 a.m., guns drawn, accusing us of trespassing. My 13-year-old daughter was screaming in terror, my wife was in shock, and we were all fearing for our lives.The officers themselves were unsure of the situation and had to contact the District Attorney. Meanwhile, we were left in the freezing cold, frantically packing our belongings and driving through dangerous mountain roads in the middle of the night.This was already our second forced move during the trip—our first rental had water damage, and now we were being treated like criminals due to SkyRun's negligence. The lack of empathy and responsibility from SkyRun has been appalling. Instead of meaningful action to make up for this trauma, we were offered "beverages or spirits" as compensation.My daughter is now in therapy due to this horrific experience, and our family lost out on prepaid ski lessons and lift passes because we were too shaken to enjoy them. This was supposed to be a joyful holiday, but it became a nightmare we will never forget.If you value your safety, peace of mind, and the well-being of your loved ones, stay far away from SkyRun Breckenridge. The lack of accountability and care from their team is beyond unacceptable.